![Page 1: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/1.jpg)
WhtasApp - An effective medium for Grievance Redressal.
An approach to good Governance
Maharajganj Uttar Pradesh
![Page 2: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/2.jpg)
Concept of multiple usage of Whatsapp for Good Governance
Quick Grievance redressal of public and its positive response from public is one of the pillar of good governance. Whatsapp is a one of the effective means of complaint registration from anywhere and anytime to the local administration as well as state administration.
![Page 3: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/3.jpg)
Whatsapp cell and Communication Web
Public
Chairman
Revenue Deptt Cell
Development Deptt Cell
Police Deptt Cell
![Page 4: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/4.jpg)
To establish good governance To Communicate with common peoples To Shorten the time of Compliance To deliver government services faster and easier. Any one can register his grievance from anywhere,
anytime through Whatsapp. Registration via Text, Audio, Video and photographs. Compliance within 10 days guaranteed. We take compliance report in audio, photographs
and video Arrangement for re-compliance in case of un
satisfaction. Complainer’s satisfaction is cross verified as well as
verify the compliance report through related cell.
Objectives and Features
![Page 5: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/5.jpg)
Services available at 24*7 Compliance must within 10 days Its Free services for both Government and
peoples. Ensure the quality of report by audio, video
and photograph. Without audio, video and photographs we not accept report for compliance.
Compliance report could be viewed by complainants also.
Uniqueness
![Page 6: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/6.jpg)
Snapshot
![Page 7: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/7.jpg)
Whatsaap for Revenue Department
9415972575
![Page 8: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/8.jpg)
Whatsaap for Police department
9454400296
![Page 9: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/9.jpg)
Whatsaap for Development department
9161312284
![Page 10: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/10.jpg)
Phtographs
dk;ksZ dh tkWp dj ekSds ls gh OgkV~li ds ek/;e ls miyC/k djk;s x;s QksVksxzkQ~l
![Page 11: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/11.jpg)
fuekZ.k dk;ksZ es mi;ksx fd;s tk jgs lkefxz;ksa ds xq.koRrk dh tkWp dj ekSds ls gh OgkV~li ds ek/;e ls miyC/k djk;s x;s QksVksxzkQ~l
![Page 12: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/12.jpg)
vkcdkjh foHkkx ,oa iqfyl ds la;qDr :i ls Vhe cukdj tkWp dj ekSds ls gh OgkV~li ds ek/;e ls miyC/k djk;s x;s QksVksxzkQ~l
![Page 13: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/13.jpg)
SN
Department Total Complaints
Compliance
Pending %
1 Revenue 131 125 06 95.4
2 Development 170 142 28 83.5
3 Police 152 143 09 94.0
Effect of system
All Reports are based on photographs, audio and video clips.
![Page 14: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/14.jpg)
S.No
Name Email Phone/ Mobile
Location Role
1 Mr. Sunil Srivastava
[email protected] 9454417546 Maharajganj Chairman
2 Mr Rajendra [email protected] 9454400296 Maharajganj Secretary
3 Mr. P P Singh [email protected]
9454464920 Maharajganj Team Member
4 Mr. Kripa shankar pandey
94544417617
Maharajganj Team Member
5 Mr.Deepak Pandey
9415177921 Maharajganj Team Member
6 Mr. Pramod Kumar Sharma
8604307000 Maharajganj Team Member
Members of Project
![Page 15: WhtasApp - An effective medium for Grievance Redressal. An approach to good Governance Maharajganj Uttar Pradesh](https://reader036.vdocument.in/reader036/viewer/2022062410/5697c02c1a28abf838cd9550/html5/thumbnails/15.jpg)
Thanks