Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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Inspiring Teamwork& Collaboration
with Bob Nelson, PhD
August 14, 2015
Women’s Board Car Care Council presents
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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Your Presenter
Bob Nelson, Ph.D.• President, Nelson Motivation Inc.
• Executive Strategist, HR Issues
• NYT/WSJ Best-selling Author
Dr. Bob
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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“One of the stepping stones to a world-class operation is to tap into the creative and intellectual power of each and every employee.”
Harold A. PolingFormer Chairman and CEOFord Motor Company
Recent Research• Over 90% of organizations have had
recessionary cutbacks• 47% of executives feel employee trust
has declined due to cutbacks• 40% of the “un-downsized” are less
motivated; 74% are less productive• 66% of companies report a decline in
employee engagement, an all-time low • 54% of employees plan to change jobs
as the economy further improves
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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What is Ubuntu?
A Person is a Person Through Other People
“I Am Because We Are”
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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“To go fast, go alone.To go far, go together.”
—African Proverb
Nelson Mandela
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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“Ubuntu is the profound sense that if we are to accomplish anything in this world, it will in equal measure
be due to the work and achievements of others.”
— Nelson MandelaFirst President
Republic of South Africa
Activity
Meet several people in the room you don’t know and
find something different you have in common with each
of them.
We Are All Connected
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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We Are All Connected
U.C. Berkeley
Common Vision Shared Experiences Inspiration Empathy Teamwork Recognition
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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PURPOSE★ COMMON VISION
All Performance Starts with Clear Goals and Expectations
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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South Africa
“If I can not change when circumstances demand it, how can I get others to change?”
— Nelson Mandela
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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“You must be the change you wish to see in the world.”
— Mahatma Gandhi
Common Visionin Business
Zappo’s Mission:
“To Live and Deliver WOW”
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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★SHARED EXPERIENCES
All Rapport Comes from Shared Experiences
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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How Do You Create Shared Experiences?
Beth Israel Hospital
★ INSPIRATION
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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Nelson Mandela
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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“How do we inspire ourselves to greatness when nothing less will
do? How do we inspire those around us?”
— Nelson Mandela
Sir Richard Branson
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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“You have to be good with people. Get the best people, make sure they
are properly motivated, and give them a lot of freedom to make good
things and make mistakes.”
— Sir Richard BransonFounder & Chairman
The Virgin Group
“You can tell a lot about the long-term viability of any organization
simply by looking at how they handle mistakes.”
Bill Gates Former ChairmanMicrosoft
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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EMPATHY★ EMPATHY
Empathy
The ability to project one’s personality into that of
another in order to understand him or her better.
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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Nelson Mandela spent 27 years in prison and still forgave those who put him there.
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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ubuntu !★TEAMWORK
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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why ubuntu?
Doc RiversFormer Head CoachBoston Celtics
“We needed something that reminded them of the importance of
team. A person is a person through other people. As good as they are, they all
need others to be successful.”
— Doc RiversFormer Head CoachThe Boston Celtics
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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★RECOGNITION
The Greatest Management Principle in the World
You Get What You Reward
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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Why Isn’t Money Enough?
“Compensation is a right; recognition is a gift.”
— Rosebeth Moss Kanter Professor of Management
Harvard University
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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When You Get Serious About Performance
You Have to Get Serious About Recognition
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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To Sustain TeamworkYou Have to
Recognize Teamwork
How Do You Recognize Teamwork?
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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All Behavior is Controlled by its Consequences
• Positive Consequences
• Negative Consequences
• No Consequences
Women’s Board Car Care CouncilDenver, Colorado / August 14, 2015
Ubuntu!: Inspiring Teamwork & Collaboration with Dr. Bob Nelson
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Speaking & Consulting Services
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Bob Nelson, Ph.D.
(858) 673-0690
www.drbobnelson.com
Questions?