Transcript
  • Invite, inform, inspire your Customers

    “�When�I�invite�my�Customers�to�shop�my�Avon�brochure,�I�offer�them�a�real�alternative��to�shopping�in�a�store�because�my�personal��touch�makes�a�difference.”Veruska�Puente�EUL,�President’s�Council

    “When�you�follow�up,�you�reconnect�with�Customers�and�continue��to�build�relationships.��That’s�what�keeps��your�business�growing.”�Elizabeth�Balestracci��EUL,�Honor�Society

    Your Fortune Is in the�Follow-Up

  • Potential Customers Are Everywhere!

    Get New Customers When You Follow�UpBecome�an�eRepresentative��and�sell�from��your�own��personalized��Web�page�24/7!��Online�follow-up��is�easy.

    Have��a�party.��Ask�each��Customer��to�bring��a�friend.��Then��follow�up.

    When�you��deliver��orders,��always��ask�for��referrals.�Follow�up��on�leads.

    o Doctors’/Dentists’�Officeso Day�Care/� Child�Activity�Centerso School/Public�Bus�Stopso Hair�Salons,�Barber�Shopso Nail�Salons,�Spaso Gyms,�Fitness�Centerso Banks,�Credit�Unions� �o Dance�Studios�o Laundromatso Dry�Cleaners

    o Jewelry�Storeso Vitamin/Health�Storeso Office�Supply�Storeso Pharmacieso Floristso Car�Repair�Waiting�Areaso Insurance�Officeso Real�Estate�Officeso Facebooko Twittero Avon�Web�Site��

    o Restaurants,�� Fast�Food�Drive-Thrus�o Donut�Shops,�Bakerieso Bagel�Shopso Delis,�Caféso Convenience/� Grocery�Storeso College�Campuseso School�Officeso Local�Malls,�Retail�Stores�o Movie�Theater�Lobbies

    Scroll down to the Customer Follow Up List and fill it out for timely follow-up. In the top half of the campaign box, fill in the amount of the order. In the bottom half, use the following codes: B = Brochure Left. Next campaign, follow up in person, by phone or by e-mail. E = Enrolled as an eCustomer. CB = Call Back this campaign. NC = No Contact. Call back this campaign. NO = No Order. Call back next campaign. H = Helper.

    Tip:

  • Inform your Customers of�the�great�products�and�offers�you�have�every�campaign. Daily�needs�like�bubble�bath,�shampoo,�deodorant�and�hand�cream�are�just�a�few�of�the�products�we�all�buy�6�to�8�times�a�year.�Why�let�Customers�buy�them��at�grocery�or�discount�retail�stores�when�they�can�shop�with�you?

    Daily-needs�products�may�look�inexpensive,�but�sales�add�up�fast.��Avon�offers�great quality body and bath products at smart values in�every�brochure.�And�you�are�practically�guaranteed�steady�income�as�Customers�repurchase�these�products�throughout�the�year.

    Since�Customers�have�to�buy�multiple�daily-needs�products��each�month,�you�might�as�well�get�the�sale.�Tap�into�their�desire��to�save time, save gas and SAVE MONEY. Then�give�them�something�extra—your�personalized�Avon service!

    That’s what direct selling—and selling Avon—is all about.

    Tip

    :

    Follow Up and Follow the Money

    Use�daily-needs�products�to�get�in�the�door�with�a�new��Customer.�Before�you�deliver�her�order,�be�sure�to�add��skin�care�and�fragrance�samples�as�well�as�a�brochure.��Follow�up�within�3�days�of�delivering�the�order�to�ask��how�she�liked�her�samples�and�to�take�her�next�order.

    • Buy 30 extra brochures each campaign. Plan to contact three prospective Customers every workday! • Your online Avon store is open 24/7. Send e-cards to Customers reminding them of great offers.

    Want More Customers?Order�More�Brochures!100�brochures�costs�only�$6.00�more�than�50,�but�you�will�reach�more�Customers,��make�more�sales�and earn more money!

    If�you�buy�50�Brochures��(a�$13.99�investment)Sell�to�18�Customers� x� $25�average�orderTotal�order�size� � $450$450�at�40%� =� $180�earnings�� -� $13.99�investment

    � � $166.01�actual�earnings

    Buy�100�Brochures�(a�$19.99�investment)Sell�to�36�Customers� x� $25�average�orderTotal�order�size� � $900$900�at�45%� =� $405�earnings�� -� $19.99�investment

    � � $385.01�actual�earnings

    Tip

    s:

    Campaign 17

    america’s

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    summer splash! 247 great deals inside

    *Based on ma

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    CampaigN 18

    FABULOUS DEA

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    our jewelry shhh…

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    CAMPAIGN 20

    breakthroughthe Anti-Aging

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    PAteNtedA-F33MOLeCULeeXcLUSiVeLY At AVon

    supervolumesuperleNGTHsuperdrama

    CAMPAIGN 21

  • The Value of a Beauty�Customer

    Total�annual�beauty�sales�=�$1,087!�With�just�10�loyal�beauty�Customers,�you�could�achieve�President’s�Club�in�one�year.

    See�how�beauty�sales�to�just�one�Customer�can�add�up�in�one�year

    �Beauty�Customers�are�quality�Customers.�They�shop�more�often�and�are�willing�to�try�new�things.�Your�enthusiasm�will�inspireyour�Customers�to�believe�in�the�Avon�brands,�become�loyal�users�and�share�their�passion�for�Avon�with�others.�Invite�them�to�the�next�Avon�Opportunity�meeting�in�your�area.

    SKIN�CARE

    ANEW Reversalist•�Renewal�Foaming��� Cleanser�����������$11.00•�Day�Renewal�� Cream����������������32.00•�Night�Renewal� Cream����������������32.00•�Illuminating�Eye� System���������������30.00

    Total� 105.00Replace�6x/Year��������$63000

    COLOR

    MagiX� �Face�Perfector���� $10.00True�Color��Eyeshadow�Quad���9.00Super�Drama��Mascara����������������9.50�Ultra�Color�Rich�Lipstick����������������� 7.00Nail�Enamel�����������6.00�

    Total���������������������41.50Replace�4x/Year���������$16600

    FRAGRANCE

    Far Away Exotic•�Eau�de�Parfum�� Spray� $23.00•�Shower�Gel�� 10.00•�Body�Lotion�� 10.00

    Total� 43.00Replace�3x/Year���������$12900

    PERSONAL�CARE

    SkIN SO SOFT Signature Silk•�Shower�Gel� $6.00•�Ultra�Moisturizing��� Body�Lotion� 8.00Advance Techniques Volume�Shampoo� 6.00Foot Works�Antifungal�Foot�Spray� 7.00Total� 27.00Replace�6x/Year�����������������$16200

  • � CUSTOMER�FOLLOW-UP�LIST Name Primary Phone # Campaigns Remarks

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    Mary Smith 555-777-5678 30.00 15.50 25.00 17.50 9.99 34.00 12.99 16.50 26.00 29.99 Deliver after [email protected] 666-888-5678 B B B B NO B B NO B B NO B B/E 7:00 p.m.

    In�the�top�half�of�the�Campaign�box,�fill�in�the�amount�of�the�order.�In�the�bottom�half,�use�the�following�codes:�B = Brochure Left.�Next�campaign,�follow�up�in�person,�by�phone�or�by�e-mail.�CB = Call Back�this�campaign.�NO = No Order.�Call�back�next�campaign.�E = Enrolled as an eCustomer.�NC = No Contact.�Call�back�this�campaign.�H = Helper.

  • In�the�top�half�of�the�Campaign�box,�fill�in�the�amount�of�the�order.�In�the�bottom�half,�use�the�following�codes:�B = Brochure Left.�Next�campaign,�follow�up�in�person,�by�phone�or�by�e-mail.�CB = Call Back�this�campaign.�NO = No Order.�Call�back�next�campaign.�E = Enrolled as an eCustomer.�NC = No Contact.�Call�back�this�campaign.�H = Helper.

    � CUSTOMER�FOLLOW-UP�LIST Name Primary Phone # Campaigns Remarks

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  • In�the�top�half�of�the�Campaign�box,�fill�in�the�amount�of�the�order.�In�the�bottom�half,�use�the�following�codes:�B = Brochure Left.�Next�campaign,�follow�up�in�person,�by�phone�or�by�e-mail.�CB = Call Back�this�campaign.��NO = No Order.�Call�back�next�campaign.�E = Enrolled as an eCustomer.�NC = No Contact.�Call�back�this�campaign.�H = Helper.

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  • In�the�top�half�of�the�Campaign�box,�fill�in�the�amount�of�the�order.�In�the�bottom�half,�use�the�following�codes:�B = Brochure Left.�Next�campaign,�follow�up�in�person,�by�phone�or�by�e-mail.�CB = Call Back�this�campaign.�NO = No Order.�Call�back�next�campaign.�E = Enrolled as an eCustomer.�NC = No Contact.�Call�back�this�campaign.�H = Helper.

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