POSTAL SOLUTIONS

CUSTOMERACCESS

CUSTOMER SERVICE CHANNELS

CORE BUSINESS SYSTEMS

DATA LAYER

POST OFFICE OPERATOR

POINT OF SALES (POS) E-SERVICES

SOCIAL BENEFITSYSTEMS

POST BANKINGSYSTEMS (PBS)

LOGISTIC TRACK & TRACE

POS CENTRALDATABASE

PBS CENTRALDATABASE

BUSINESSSYSTEM DATABASE

DATA WAREHOUSE

INTERNET BANKING

SELF SERVICE

BACK OFFICE MANAGEMENT APPLICATIONS

EXTERNAL SYSTEMS

LARGE CUSTOMER SERVICEDEPARTMENT

INVOICEPROCESSING

SYSTEM

FINANCIALMANAGEMENT

SYSTEM

ADDRESSINFORMATION

SYSTEM

PRESSSUBSCRIPTION

SYSTEM

INTERNATIONALPOSTAL SYSTEM

(IPS)

PARTNER BUSINESS

SYSTEM

POSTOLO POINT OF SALES (POS) FOR POST OFFICES

POSTOLO POS is a new generation point of sales system. POSTOLO brings the customer:

• Centralized working place for post officers supporting all post office operations• Access to all post office transactions via touch-screen• On-line support with data storage in central database • Off-line support with synchronization to central database

This is also achieved by the experienced development team which has 10+ years of experience with postal systems’ development. Therefore, the client-supplier history is mutually rich. A successful product deployment for the customer has proved the quality and reliability of POSTOLO POS thus mini-mizing the possibility of any system failure.

Various POSTOLO POS operations are supported from a centralized working place application:

• Stamps• Standard, registered and insured mail• Banking transactions• Postal orders• Envelopes and consumer goods• Packages• Public utilities payments• Press subscriptions

The solution is also with two roles operating it:

• Post Office operator – working directly with the Post Office clients at the Post Office workplace

• Chief Post Officer – Post Office manager preparing reports and controlling operator work

POSTOLO POS includes tools for data input facilitation. Every post office has letters, packages and other parcels going through. All necessary information about the mailings can be scanned and acquired by integrated barcode reader, card reader, object recognition, stamp value determination and weights.

• Ease of deployment and integr at ion

• Ease of use

• Increased revenues oppor tuni t ies

• Oper at ional rel iabi l i t y

• Financial secur i t y

• Reduced cl ient ser v ice t ime

• User fr iendly touch screen inter face increases post of fice produc t i v i t y

• Less t ime and reduced costs for user tr aining

• Fast and flexible fr amewor k for third par t ies web based ser v ices integr at ion

POSTOLO POST BANKING SYSTEM (PBS)

POSTOLO PBS is a new generation postal banking system. The functionality provided is:

• Client account management• Money transfers• Payment cards• Integrated with POSTOLO POS• Internet banking• Money laundering monitoring

Products core functionality includes:

• Account management – PBS account administration as well as reporting services regarding PBS account balance and client information.

• Direct debit payments – customer delegates bill payments. Monthly bill payments are sent directly to POSTOLO PBS and then PBS pays the bills from client accounts.

• Cash payments and withdrawals – payments and billing in cash withdrawal and deposit as well as transfer between PBS accounts and transactions to other credit institutions.

• Regular payments – predefined payments bound with PBS account initiated on specific time or triggered by a specific operation.

• Public utilities payments – public utilities payment processing.• Money transfers to PBS account or address, or any bank.

The POSTOLO PBS system is built to enable a Back Office user access to PBS services. The Back Office management application provides access to specific back office functionality regarding bank-ing services – payments, money transfers, batch processing, etc.

The functionality offered by the Back Office application is:

• Back office order mass processing – bank transfers, cash transfers and other mass payment input lists that is processed by batch processing.

• Offline operation control – off line operation synchronization from POSTOLO POS.• Payment cards issuing – payment card issuing by host bank management.

Other services are included in the POSTOLO PBS – the money laundering monitoring which includes rule engine for defining suspicious operation parameters and reporting mechanism for suspicious operation with all the evidence collected. Besides that there is also reporting and external interfaces which provides an overview of PBS operations, allows payment with host bank information exchange by SWIFT format messages.

POSTOLO PBS is the system that the other POSTOLO solution POS has a direct access to in the online and offline mode (by synchronizing data with the central system). The system also has access from several internet bank interfaces and payment cards issued by PBS.

• Integr ated w ith postolo pos

• Ease of integr at ion

• Ease of use

• Increased revenue oppor tuni t ies

• Oper at ional rel iabi l i t y

• Financial secur i t y

• Reduced cl ient ser v ice t ime

• Less t ime and reduced costs for user tr aining

• Fast and flexible fr amewor k for third par t ies web based ser v ices integr at ion

BENEFITS

• READY-TO-DEPLOY

POSTOLO solutions are ready to deploy products – the customer just needs to choose which solution he wants and DPA will integrate the system in a shortened time.

• FAST INTEGRATION

The time to develop such feature-full and operational system could take 2 - 3 years, while POS-TOLO PBS can be integrated in 6 months – even in 3 months if the conditions allow it.

• COMPLETE SUPPORT

By choosing the POSTOLO solutions the customer immediately gains a support team which has 10+ years of experience with postal systems’ development. Therefore, the client-supplier history is mutually rich.

• HIGHEST RELIABILITY

All successful deployments of POSTOLO products for the customer had proved the quality and reliability of POSTOLO solutions thus minimizing the possibility of any system failure.

• FULL CUSTOMISATION

POSTOLO PBS and POS contain multiple business services and features needed for Post Offices operations and financial transactions. Any of those can be customized to meet the needs of almost any Post and point of sales.