DQ7-O1

TAMA Updates

Omaganhan Farmers Multi-Purpose Cooperative

04 March 2010

DQ7-O2Technical and Mentoring Assistance (TAMA)

• Delivered on a mentor-learner approach

• SEDPI closely monitors and supervises an MFI’s progress towards sustainability

• TAMA is a Filipino word for correct aptly means “setting things right”

DQ7-O3

TAMA Features

• Customized training to management staff and board of directors– readily applicable tools that could be

implemented immediately– recommendations to improve in policies, systems

and procedures– could be credited towards a diploma course with

the Ateneo de Manila University

• On the job and real time application of learning

• Less disruption in day to day operations

DQ7-O4

TAMA Features

• Regular and intensive offsite performance monitoring– Open communication lines between the

executive director, chair of the board and SEDPI

• Affordable– More number of staff participating– On site– Performance-based

DQ7-O5

TAMA Process

DQ7-O6

Trainings Delivered

Training Title Participants

Color Coded Bookkeeping System All management staff

Character and Capacity Based Lending All field staff

Delinquency Management Field staff, middle management, top management

Product Development and Design All field staff

Strategic Planning and Governance Board of Directors, Top Management, Middle Management

DQ7-O7

TAMA UPDATES

• Color-Coded Bookkeeping System– Monitored three times– Not yet rolled out

DQ7-O8

TAMA UPDATES

• Character and Capacity Based Lending– Monitored three times– Not yet rolled out

DQ7-O9

TAMA UPDATES• Delinquency Management Training

• DQ Task Force– DQ Champion: Julieto Cuervo– Members: Vilma Halton, Dodong Dano, Alicia

Tumagan, Biboy Omega, Sammy Boy Mendoza, Dodong Ocubillo, Ma. Carla Barda, Maricel Dumos

• Had 5 LABAN Collections – Reached ___ clients– Collected PhP ___

DQ7-O10

TAMA UPDATESAGREEMENT DATE STATUS REMARKS

1. Monthly submission of financial statements and simulation of loan loss provision (LLP) and loan loss reserve (LLR)

Every 8th day of the following month

06/30/09 - submitted07/31/09 – submitted08/31/09 – submitted09/30/09 – submitted10/31/09 – submitted11/30/09 – submitted12/31/09 - submitted01/31/10 – not submitted

Check if LLP and LLR are simulated

2. Weekly PAR Reporta. Branch Levelb. Consolidated

Every Monday of the following week

Weeks of September and October – submitted consolidated PAR report

Deadline changed to ___

3. Loan Prioritization Form

Redo loan prioritization form

DQ7-O11

TAMA UPDATESAGREEMENT DATE STATUS REMARKS

4. “LABAN” Report Wednesday after collection

1st Saturday – not submitted2nd Saturday - submitted3rd Saturday - submitted4th Saturday - submitted5th Saturday - submitted

Laban done only in Main Branch

DQ7-O12

TAMA UPDATES• Product Development and Design Training

– No research output has been submitted

TOOL REQUIREMENT FIRST DEADLINE

SECOND DEADLINE

NEW DEADLINE

1. Client Exit Interview

10 dropouts per AO

10/15/09 02/03/10 03/17/10

2. Competition Analysis Matrix

1 competitor MFI per branch manager

10/15/09 02/03/10 03/17/10

3. PRA on Seasonality of Income, Expense, Savings, and Credit; Time Series of Crises; Life Cycle Events

1 FGD per AO 10/29/09 02/17/10 03/31/10

DQ7-O13

TAMA UPDATESTOOL REQUIREMENT FIRST

DEADLINESECOND

DEADLINENEW

DEADLINE

4. Microinsurance Research Tool

30 respondents per AO

11/12/09 03/03/10 04/7/10

5. Remittance Research Tool

5 respondents per AO

11/26/09 03/17/10 04/21/10

6. Number of Remittance Receiver Clients in Each Center Table

All centers handled by AO

11/26/09 03/17/10 04/21/10

7. Impact Assessment Tool

30 respondents per AO

12/10/09 03/17/10 05/05/10