Dr. Andrea HenneDean, Online and Distributed LearningSan Diego Community College District

July 15, 2008

For audio call Toll Free 1-888-886-3951

and use PIN/code 329213

• Maximize your CCC Confer window.• Mute your phone (*6) if you have visitors or noise in your office.• Please note phone audio may be in presenter-only mode.• Ask questions over the phone when the presenter prompts. • Ask questions throughout presentation via the chat window.• Turn on or off Closed Captioning by clicking on the icon.• Save the presentation or chat by clicking on the icon.

SnapshotSan Diego Community College District

San Diego City, Mesa, and Miramar CollegesContinuing Education (CE)

SDCCD Online began Fall 2001 – 18 sections2007-2008 - Online courses = 12% of the total

Spring 2008 = 461 Online Course SectionsSummer 2008 = 370 Online Course Sections

Fall 2008 = 468 Online Course Sections275 Faculty

2 Full-time Instructional Design CoordinatorsOnline Faculty Mentor at each College and CE

Districtwide Distance Education Steering Committee

What are the Accreditation Standards for Quality Assurance?*

Academic Integrity: course curriculum same for online and seat-time courses Faculty online teaching capability Student capability for online delivery Faculty and Student support services Faculty and Student learning assessment systems Integration with Institutional Mission

Academic Integrity: course curriculum same for online and seat-time courses Faculty online teaching capability Student capability for online delivery Faculty and Student support services Faculty and Student learning assessment systems Integration with Institutional Mission

Accrediting Commission for Community and Junior Collegesof the Western Association of Schools and Colleges (WASC)

http://www.accjc.org/standards.htm*Policy on Distance Learning, Including Electronically-Mediated Learning

Areas of Online Course Quality Standards

Student ReadinessFaculty Preparation Course DevelopmentCourse ReadinessStudent & Faculty

SupportCourse EvaluationContinuous

Improvement

Student ReadinessFaculty Preparation Course DevelopmentCourse ReadinessStudent & Faculty

SupportCourse EvaluationContinuous

Improvement

Standards for Student Capability

Online Learning Readiness Assessmenthttp://www.sdccdonline.net/assess.htm

Tutorials and Student Orientation http://www.sdccdonline.net/students

Standards for Student Capability

Sample Course – Vista 4 http://online.sdccd.edu Login = newstudent/newstudent

Online Course Design & Development

Quality AssuranceQuality Assurance1. Establishing and maintaining expectations & goals.

2. Providing regular and frequent opportunities for communication and feedback.

3. Actively engaging and facilitating students’ learning.

4. Providing multiple opportunities for authentic assessment and demonstration of student learning outcomes.

Faculty CapabilityTools and Pedagogy:

Orientation followed by 8-10 hours learning online as student and as designer/instructor

10+ hours of instructional design support

One-to-one appointments ongoing

Standards for Faculty Capabilityhttp://www.sdccdonline.net/faculty

Vista 4 Proficiency Checklist

Online Pedagogy Proficiency Checklist

Sharing, Collaborating, Modeling

Framework for Course Development Standards

“Template for the Design and Development of Online Courses”

Learning Module Matrix with required components, criteria, & guidelines

Checklist of Course Readiness

Learning Module Matrix

Each learning module consists of 7 components, and the template lists criteria and guidelines for module

development

The module matrix also includes suggestions for guiding students for readiness as online learners.

Module Matrix

1. Pre-Assessment — Prior to beginning the module, students are assessed to determine their entry-level knowledge of the topic. Assessments may take a variety of forms including: objective questions (scored automatically by the courseware), short-answer or essay questions, case study analysis. Results of the module Post-Assessment will be compared with this Pre-Assessment to measure students' learning outcomes.

Module Matrix2. Learning Outcomes - Include the actions, performance criteria, and conditions of what the student will be able to do.

Action Verbs for Writing Student Learning Outcome Statements in Higher Education

http://ctl.sdsu.edu/action.htm

Learning Outcomes are aligned with all the other elements of the learning module — Communication, Activities, Resources, Materials, Assessment

Module Matrix

3. Assigned Reading — Specify chapters, pages, documents, slides, websites. Provide guided reading suggestions or points to look out for in the reading. Align the reading assignment with the module learning outcomes.

What’s the point?

Module Matrix4. Assigned Writing — Writing assignments (even in Math and Computer

courses!) are included. Explain the process for submitting the writing assignment and the evaluation criteria. Encourage original, critical thinking on an issue or topic. Suggested techniques for students’ submitting the writing assignments:

a. Post to the discussion board or to a blog b. Create a document or contribute/edit a wiki

c. Make a podcast and attach the script

Module Matrix

5. Exercise/Activities — Provide an interactive exercise for the entire class or for groups. Suggested interactive exercises:

a. Asynchronous discussion or live chat with specific guidelines for quality of participation.

b. Creation of individual or group presentations via discussion board for student review and

comment. c. Student submission of quality web resources on the

module topic. d. Self-assessment quiz using online assessment tools.

Module Matrix

6. For Further Study — Provide links to Web resources to engage students in reinforcing what they’ve learned and exploring advanced-level concepts. Have students learn to utilize the school’s library databases to search for current articles on the topic.

Module Matrix7. Assessment — The purpose of the assessment is to

measure the achievement of the Learning Outcomes for the module. Suggested formats for the assessment:

a. Demonstrate how learning is connected to the real world.

b. Build e-portfolioc. Compose short essay responses.

Specify the instructor feedback for the assessment (how will feedback be provided and when). Specify the remediation process for students who need to more fully demonstrate their mastery of the learning outcomes.

Course Readiness StandardsCourse Readiness Checklist posted to:

http://www.sdccdonline.net/faculty/resources

Seven major components:

Instructional Design – the organization and architecture of the course.Navigation – how students access the course content and tools.Pedagogical Effectiveness – the instructional techniques.Accessibility and Usability – course meets ADA compliance and universal access standards.Copyright Compliance – adherence to the institutional copyright compliance policy.Technology - use of technology tools and multimedia elements, hyperlinks.Schedule – updated time-sensitive items, calendars, announcements.

Course Readiness Checklist posted to: http://www.sdccdonline.net/faculty/resources

Seven major components:

Instructional Design – the organization and architecture of the course.Navigation – how students access the course content and tools.Pedagogical Effectiveness – the instructional techniques.Accessibility and Usability – course meets ADA compliance and universal access standards.Copyright Compliance – adherence to the institutional copyright compliance policy.Technology - use of technology tools and multimedia elements, hyperlinks.Schedule – updated time-sensitive items, calendars, announcements.

Standards for Support Services

Accessible, convenient support 24/7/365

https://www.sdccdonline.net/help

Live ChatToll-Free Phone

Web FormKnowledge Base and FAQ’s

Essential Student Support Services

AdmissionsCounseling/Advising

Financial AidPlacementTutoringLibrary

Standards for Course Evaluation

Online Faculty Evaluation System

Approved by faculty and their bargaining unit

Secure and anonymous

Standards for Continuous Improvement“Second Edition” of Courses

Ongoing Instructional Design SupportLearning Objects Library for Sharing Resources

Development of Multimedia learning objects Camtasia

WimbaPodcasts

ahenne@sdccd.eduhttp://www.sdccdonline.net

http://tinyurl.com/5d7d6w

For upcoming desktop seminars and links to recently archived seminars, check the @ONE Web site at:

http://www.cccone.org/seminars/index.php