dr. diane watson - big data to support better, safer care

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Big Data to Support Better, Safer Care Dr Diane Watson A/Chief Executive Officer

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Page 1: Dr. Diane Watson - Big Data to Support Better, Safer Care

Big Data to Support

Better, Safer Care

Dr Diane Watson

A/Chief Executive Officer

Page 2: Dr. Diane Watson - Big Data to Support Better, Safer Care

Delivering a world-leading healthcare system

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Page 3: Dr. Diane Watson - Big Data to Support Better, Safer Care

Delivering a world-leading healthcare system

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Page 4: Dr. Diane Watson - Big Data to Support Better, Safer Care

Victorian Agency for Health Information

The Agency’s responsibilities flow across

measurement of patient care and outcomes

for three key purposes: oversight, clinical

improvement and public reporting.

Unique agency responsible for information

across all audiences: boards, chief and

senior executives, clinical governance and

networks, patients, carers and public.

Largest new investment in health

performance information capacity in

Australia in decades.

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Page 5: Dr. Diane Watson - Big Data to Support Better, Safer Care

Our initial focus

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Strengthen local and state oversight of health and community services

Stimulate and inform improvements in clinical care across public and private hospitals and health services

Inform Victorians about quality and safety of care in their local area

Ensure meaningfulness and usefulness of information

Improve the accuracy, reliability, availability and usefulness of data used to inform our audiences about health services

Successfully establish the Agency

Page 6: Dr. Diane Watson - Big Data to Support Better, Safer Care

Our initial focus

• Regular reporting on safety and quality to boards and chief executives

(i.e. quarterly Board Safety and Quality Reports)

• Regular, monthly reporting to boards and chief executives against the

Victorian Health Services Performance Monitoring Framework and key

performance indicators in each health service’s Statement of Priorities

(i.e. Monitor)

• Regular reporting on other dimensions of health services, such as

access, efficiency and financial performance

(i.e. PRISM)

Page 7: Dr. Diane Watson - Big Data to Support Better, Safer Care

Our initial focus

• Regular reporting on safety and quality to clinical audiences through

Inspire and its editions

• Clinical ‘portal’ to support interactive access to safety and quality

information for clinicians (i.e. benchmarking)

• Provide information to support the work of Safer Care Victoria,

Victorian Clinical Council and clinical networks

Page 8: Dr. Diane Watson - Big Data to Support Better, Safer Care

Our initial focus

• Regular reporting on health care performance issues of importance to

Victorians … including a new interactive website in collaboration with

Safer Care Victoria and aligned with Better Health Channel

• Bespoke reports on emerging and intriguing issues of importance to

Victorians

Page 9: Dr. Diane Watson - Big Data to Support Better, Safer Care

Hierarchy to guide release of safety and quality information

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Patient and Staff Experiences and

Outcomes Information Holdings

Clinical Portal (interactive data)

Clinical reporting Inspire report

Statement of Priority Monitor report

Board reporting

Board Safety & Quality Report

Public reporting

Page 10: Dr. Diane Watson - Big Data to Support Better, Safer Care

Our initial focus

• Regular review and audit of the completeness and accuracy of data in

core health information systems to support assurances of data quality

• Released Elective Surgery Waiting Times: Rapid review to support

accuracy and full transparency on 20 July 2017

• Strengthen metadata and increase access to and transparency of it

• Support liberalisation of data in our health information systems,

including responding to researchers requests for data

• Support appropriate policies and procedures to ensure privacy,

security and confidentiality

Page 11: Dr. Diane Watson - Big Data to Support Better, Safer Care

Our initial focus

• Established advisory groups of target audiences (or measurement

experts) to offer advice regarding measurement and reporting

• Board Quality and Safety Measurement and Reporting Committee

• Clinical Measurement and Reporting Committee

• Patient Experiences and Outcomes Measurement and Reporting Committee

• Victorian Health Incident Management System Project Board

• Strategies to support:

• Investments in patient reported experiences and outcomes data

• Investments in clinical quality registries

• Investments in incident information regarding patient and staff safety

Page 12: Dr. Diane Watson - Big Data to Support Better, Safer Care

Designing and delivering

products that audiences

describe as useful in stimulating

and informing their work

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Page 18: Dr. Diane Watson - Big Data to Support Better, Safer Care

Driving improvements

July 2017

Page 19: Dr. Diane Watson - Big Data to Support Better, Safer Care

The reason why

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Page 20: Dr. Diane Watson - Big Data to Support Better, Safer Care