dr. james t. brown jtbrown@sebasolutions
TRANSCRIPT
Critical Resource – The Magic of Thinking Big
• It is well to respect the leader. Learn from him. Observe him. Study him. But don't worship him. Believe you can surpass. Believe you can go beyond. Those who harbor the second-best attitude are invariably second-best doers.
Critical Resource – Psycho-Cybernetics
• For imagination sets the goal picture which our automatic mechanism works on. We act, or fail to act, not because of will, as is so commonly believed, but because of imagination.
Critical Resource – The Richest Man in Babylon
Critical Resource – Understanding Variation: The Key to Managing Chaos
• "No matter what the data, and no matter how the values are arranged and presented, you must always use some method of analysis to come up with an interpretation of the data."
Critical Resource – How to Win at the Sport of Business
• “Everyone has got the will to win; it’s only those with the will to prepare that do win”
Mark Cuban quoting famous basketball coach Bobby Knight
Critical Resource - Mojo
• Five qualities that we need to bring to an activity in order to do it well are: motivation, knowledge, ability, confidence, and authenticity. Likewise, five benefits we may receive from the activity after doing a job well are: happiness, reward, meaning, learning, and gratitude.
Critical Resource – Million Dollar Consulting
• A new client represents the following potential: • The immediate project • Successive projects for that buyer • Projects for other buyers within the client • Projects for the customer’s customers • Projects for the customer’s vendors and suppliers • Projects for the customer’s trade and professional organizations • Referrals to friends of the buyer in nonrelated organizations • Referrals and testimonials to use with unrelated buyers • The cachet and credibility to use unilaterally in your relationship with the client • A transient buyer who leaves and brings you into his new organization
Critical Resource – The War of Art
Critical Resource – The Checklist Manifesto
• Good checklists, on the other hand are precise. They are efficient, to the point, and easy to use even in the most difficult situations. They do not try to spell out everything … they provide reminders of only the most critical and important steps
Critical Resource – The Goal
• You should not balance capacity with demand. What you need to do instead is balance the flow of product through the plant with demand from the market.
Critical Resource – How to Lie With Statistics
• Averages and relationships and trends and graphs are not always what they seem. There may be more in them than meets the eye, and there may be a good deal less.
Critical Resource – How to Win Friends & Influence People
• When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity
Critical Resource – How to Get People to Do Stuff
• Hearing someone’s voice is much more effective than reading a message. If you want to get people to do stuff, they need to hear your voice, even if it’s not in person.
Critical Resource – Influence, The Psychology of Persuasion
• Since 95 percent of the people are imitators and only 5 percent initiators, people are persuaded more by the actions of others than by any proof we can offer.
Critical Resource – The Art of Worldly Wisdom
• The mediocre people who apply themselves go further than the superior people who don’t. Work makes worth.