Draft Syllabus: MGT 3003.CY1 [Cyber Security - Internet], Fall Semester 2018Business Communication and Professional Development

(Updated September 15, 2018: All Dates & Times are Central Time Zone)

NOTE: (1) Only the online version of this syllabus is current. (2) Both PC and Mac users should use the Mozilla Firefox or Chrome browsers for full access to UTSA websites, Blackboard assignments/exams, and McGraw-Hill Connect assignments/exams. (3) In the event of conflicting assignment information and/or associated deadline dates with this syllabus and other documentation/schedule, the information in this syllabus takes precedence. Find Blackboard Learn at http://learn.utsa.edu/.

Welcome to the Course..............................................................................................................................................................................2

Bachelor of Business Administration (BBA) Degree Program Goals........................................................................................................2

Communication Plan and Contacts............................................................................................................................................................2

Course Description....................................................................................................................................................................................3

Course Preparation.................................................................................................................................................................................... 3

Study Resources........................................................................................................................................................................................ 3

Required Course Materials........................................................................................................................................................................3

Minimum Technology Requirements........................................................................................................................................................4

Assignment Technical Support..................................................................................................................................................................4

Cautions about Online Connectivity..........................................................................................................................................................5

Course Format........................................................................................................................................................................................... 7

Grading Information..................................................................................................................................................................................7

Course Schedule........................................................................................................................................................................................8

Graded Activities.....................................................................................................................................................................................11

Course Grading & Submission Policies...................................................................................................................................................12

Extra-Credit (EC) Opportunities..............................................................................................................................................................13

Frequently Asked Questions....................................................................................................................................................................14

ATTENTION: You must complete all assignments in the course online. Because of their unreliability, using Wi-Fi computer connections are highly discouraged for completing course assignments. You do so at your own risk, without any assignment “do-overs.” Wi-Fi reliability increases when you open your connection in a “stable” environment that is quiet, stationary, free of distractions, and away from multiple users (dormitories, apartment complexes, etc.). Better yet, use a hardwired computer, modem, and router, or a reliable Ethernet cable connected to your laptop. See below section on “Important Notes Regarding Online Assignment Connectivity.”

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Welcome to the CourseYou probably remember the classic book and movie, The Wizard of Oz, in which Dorothy laments to her pet dog: “Toto, I have a feeling we’re not in Kansas anymore.” This course will take you out of “Kansas,” a metaphor for your experiences prior to entering the “real world” of professionalism. In doing so, it will challenge your time-management skills, meaning you will have to do planning regarding completing assignments and exams prior to their deadlines. Effective time management and meeting deadlines in a timely manner are valued and critical skills, both in this course and in the real world of work. Finally, you’ll note that some key grading policies are repeated throughout this syllabus to emphasize student responsibilities toward their success in this course.

Course Instructor: Dr. Bennie WilsonInstructor Website ( http://faculty.business.utsa.edu/bjwilson/index.php) Office Hours: Email anytime – Will respond within 24 hours

Bachelor of Business Administration (BBA) Degree Program Goals• Students will be able to communicate, verbally and in writing, information and ideas pertinent to business decision-

making. (This course directly supports this goal.)• Students will be able to use quantitative analysis and quantitative and non-quantitative reasoning to effectively

identify and solve business problems.• Students will be able to use current information technology to support business decision-making.• Students will be able to incorporate a global perspective in business decisions.• Students will be able to identify ethical and legal issues in a business context and find alternatives that demonstrate

ethical values.

Communication Plan and Contacts

Role Course Team Email Address/Website Phone Office HoursProfessor Dr. Bennie

WilsonBennie.Wilson@utsa.edu Point deductions Online Writing Lab (OWL)

Email Message preferred

Email anytime – Will respond within 24 hours

Teaching Assistant (TA)

Dania Al-Rasheed

Dania.Al-Rasheed@utsa.edu Exam Proctor Blackboard Grade Posting

Email Message preferred

Email anytime – Will respond within 24 hours

Tech Support Connect

McGraw-Hill Connect

McGraw-Hill tech support (800) 331-5094 (toll-free): Select, "Connect"

Business Hours (CT) Sunday: 11:00 a.m. – 1:00 a.m.Monday-Thurs: 7:00 a.m. - 3:00 a.m.Friday: 8:00 a.m. - 8:00 p.m.Saturday: 9:00 a.m. - 7:00 p.m.

Tech Support for Blackboard

Blackboard onlineprograms@utsa.edu 210-458-4000 (and leave a voicemail)

After hours, emails monitored until 10 p.m. on weekdays & the entire day until 10 p.m. on Saturday/Sunday

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Course Description(3-0) 3 Credit Hours. Prerequisites: COM 1043 or COM 1053, WRC 1023, and classified as a pre-business or declared major in the College of Business or approval of Department Chair and Dean of the College. This course examines basic interpersonal communication processes within written and oral channels, with practical applications for the business environment. We will focus on three areas: 1) planning, researching, organizing, writing, editing, and revising business-related documents; 2) planning, organizing, and delivering oral presentations in a business setting; and 3) preparing for professional success in the business world, including career planning, networking, job searching, résumé preparation, and job application and interviewing. The preparation of a resume is required. (Formerly MGT 3043; Credit for both MGT 3003 and MGT 3043 is not authorized.)

Course Preparation• Access Course Blackboard site• Perform a browser check (see “Browser Checker” in upper right-hand corner)• Read the Welcome to the Course announcement!• Watch my welcome video! (Click on the Welcome to the Course link in the Welcome to the Course announcement) • Purchase and access your text through Blackboard using the instructions below under “Required Course Materials,”

and the “Register for Connect Through Blackboard” link in the navigation menu of the course Blackboard site• Access and become familiar with the “OWL: Online Writing Lab” links on the left-hand panel of the course

Blackboard site, including the OWL PowerPoint presentation.

Study Resources

Study and Learning Assistance McGraw-Hill Connect: This interactive eLearning and assignment program is available at the course Blackboard

site, located at the links on the left side of each Blackboard page. It provides many extensive study and evaluation tools to assist your success in reading and understanding chapter materials in the text. These include practice chapter pre- and post-quizzes, simulation exercises, etc. In addition, this program is required to access Connect-based assignments. Connect also includes access to the following optional learning tools:

o LearnSmart SmartBook: An adaptive reading system that creates a personalized reading process whereby the student’s text reading continuously adapts by highlighting content based on what the student does and does not know.

Tomás Rivera Center (TRC): Learning Assistance Services for Undergraduate Students at the TRC provides one-on-one Academic Coaching, which can assist with many educational concerns, such as time management, overcoming procrastination, reading strategies, note taking, and study skills. Visit the TRC website (http://www.utsa.edu/trcss) for more information.

Required Course Materials

TextBusiness Communication: Developing Leaders for a Networked World, 3rd ed., by Peter Cardon, McGraw-Hill Publishing, in one of the following formats:

• Combination Loose-Leaf with Connect Access Card for McGraw-Hill Connect Learning Management System(Approx. cost $149.00): ISBN−9781260240085 - available from the University bookstore.The Pre-Pack includes:

o A hard copy, loose-leaf version of the texto Access to the e-Booko An access code to “Connect,” an online (via the course Blackboard site) study and assignment system

required for this course.• Connect Access Card Purchased via UTSA Bookstore

(Approx. cost $114): ISBN: 9781260232219 – available in the bookstore (you will need the Connect code to access the online study modules including the eBook and Connect/LearnSmart content)

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o Access to the e-Booko An access code to Connect online (via the course Blackboard site) study management system.

• Online Blackboard Connect Access Purchase(Cost $90.00): The direct student purchase through Blackboard includes access to e-Book and Connect (no printed book), an online study and assignment system required for this course. (NOTE: Do not purchase Connect access online through the McGraw-Hill website, or you will not have access to Connect assignments via Blackboard. See the “Register for Connect through Blackboard” link on the navigation menu in the course on Blackboard for a tutorial on how to do this.)

Computer Software and HardwareEnsure you have plug-ins for Firefox 35+, Java SE7, and SE8. The primary software requirement for accessing UTSA networks is Microsoft Windows 7, 8, or 8.1. If you use a MAC computer, you must be able to produce documents that are compatible with Microsoft Office 2010 or 2013. (NOTE: Do not submit documents as zip files or files that are not compatible with Microsoft Office 2010 or 2013, e.g., Google docs, etc.)

Wireless Internet connections are inherently unstable and spotty, particularly in public locations. Never use Wi-Fi connections for any of the assignments—online or otherwise—in this course. You should access your assessments at home or work locations with a stable high-speed Internet connection (even these are vulnerable), and with a physical wire running from the router directly to your computer's Internet port. An Ethernet cable is one of the most popular forms of network cable used on wired networks--they easily connect from your laptop to wired computers located in libraries, hotels, etc. in many metropolitan areas.

Minimum Technology RequirementsTo participate in an online or hybrid course, students will need:

• PC or a Mac computer• Windows 7 or later• Mac OS X or later• Webcam with microphone• Internet access• Supported browser: Go to the UTSA Browser Checker website

(https://help.blackboard.com/Learn/Student/Getting_Started/Browser_Support/Browser_Checker) to check for compatibility prior to accessing assignments.

• Recommended Browsers: Firefox or Chrome • Word processing software. Office 365 is available for students, instructions on how to download can be found in the

Office Professional Plus for Students OIT Website (http://www.utsa.edu/oit/StudentServices/ComputersAndSoftware/OfficeProfessionalPlus.html)

• Adobe Flash Player

Assignment Technical SupportIn this course, there are no assignment “do-overs” for system reasons other than a systemic failure of Blackboard and/or McGraw-Hill Connect. It is the student’s responsibility to be knowledgeable of and proficient at using required computer hardware and software in completing all online assignments in an accurate and timely manner. Provide the following information to the appropriate office (see below) if you have issues with accessing online assignments. Provide the same information to the course professor.

For Blackboard-based Assignments (OWL, etc.): If you cannot access Blackboard, email onlineprograms@utsa.edu and Bennie.Wilson@utsa.edu and provide the following information:

• Your name, email address, myUTSA ID (abc123)• Details of your problem, name of module, quiz, etc., and the date and time access terminated.• Details of your problem & the nature/type of connectivity to the Web/assignment, e.g., Wi-Fi, etc.• Your course and section number, and the name of your professor

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• Your computer’s operating system & version number, e.g. Mac OS X, Windows 7, Windows XP, etc.• The name and version of internet browser in which you are using Blackboard, e.g., Safari version 5.1.2, Internet

Explorer version 8, Mozilla Firefox version 12, etc.

For Connect-based Assignments (LearnSmart, Connect Quizzes, Challenge Cases, etc.): With issues with Connect assignment connections, please do the following prior to contacting Connect tech support:

o Check if the browser that you are using is compatible with Connect by accessing this link: http://connect.mheducation.com/connect/troubleshoot.do. If there are certain components marked as incompatible, please make sure to update or install these components. Here are some helpful links: Compatible Connect browsers include Mozilla Firefox and Google Chrome To download Flash Player: https://get.adobe.com/flashplayer/ To download Java: http://www.java.com/en/download/windows_xpi.jsp To disable the pop-up blocker: http://www.geeksquad.com/do-it-yourself/tech-tips/disable-pop-up-blocker.aspx

o You should also clear the cache and browsing history of your browser once these components are installed (http://www.geeksquad.com/do-it-yourself/tech-tips/clearing-your-cache.aspx). Once you have done these steps, please close your browser so that the changes will take effect. It is very important that the user closes and re-opens all browser windows after clearing the cache.

The specific online assignment with which you are having an issue. The nature/type of connectivity to the Web/assignment. Identify specifically which course and section you are referring to, e.g., MGT 3003.001 What are the specifics of your problem and the date and time of your issue? Record the incident reference number that the Connect tech support staff will provide you, and email that number to

our McGraw-Hill representative, Ashley.Hood@mheducation.com, to me at Bennie.Wilson@utsa.edu, and provide us both the technical support reference number and the user ID and password you use to access Blackboard.

Call or email McGraw-Hill technical support. Be sure to inform them that you registered on Connect via Blackboard, not via the McGraw-Hill website. 

Call Connect Tech support at (800) 331-5094 during below times (Central Standard Time):o Sunday: 11:00 a.m. – 1:00 a.m.o Monday- Thursday: 7:00 a.m. - 3:00 a.m.o Friday: 8:00 a.m. - 8:00 p.m.o Saturday: 9:00 a.m. - 7:00 p.m.

Email Tech support by accessing the McGraw Hill Digital Technical Support website http://mpss.mhhe.com/contact.php.

o Complete Your Information on the form.o Select Connect under Product Name.o Click Submit Question

Cautions about Online ConnectivityOn a weekly basis, you need to check and refresh your computer connectivity in terms of such things as (1) clearing your browser cache, (2) running a browser check prior to opening online assignments, (3) resetting/rebooting your computer, cable box, and router at least once a week. The following online sites are tremendously valuable in helping you in using digital tools:

• UTSA Online Technical Specifications (Tech Specs) Website (http://odl.utsa.edu/online/SubPages/TechSpecs.html)• For a list of troubleshooting steps visit the UTSA Online Troubleshooting Website

(http://odl.utsa.edu/online/SubPages/Troubleshooting.html) • Browser Checker (Blackboard) Website

(https://help.blackboard.com/Learn/Student/Getting_Started/Browser_Support/Browser_Checker): Checks if Blackboard Learn supports your browser & Operating System.

• Browser Checker (Connect) Website (http://connect.mheducation.com/connect/troubleshoot.do): Checks if Connect supports your browser & operating system and verifies that you have Adobe Flash Player software to enhance connection to the McGraw-Hill Connect system.

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Computer systems are notoriously subject to unforeseen and uncontrollable situations that may cause them to crash. Failure to complete online assignments on time due to the following unfortunate events will not be a basis for deadline extensions or “do overs” of any assignments.

Lack of confirmed Connect or Blackboard systemic systems outages at the time assignment access is attempted. Remember, there is no such thing as a “highly reliable internet connection.” Three of the most important safeguards

against faulty computer connectivity include the following prior to attempting to access all online assignment. If you do not know how to do these with your specific browser, then “Google It.”:

o Use a hard-wired computer via an Ethernet cable rather than Wi-Fi.o Reset/reboot s weekly for improved reliability and secure connectivity.o Run a browser check to ensure compatibility when accessing all online assignments for Blackboard and

McGraw Hill Connect.o Periodically clear your browser cache (pronounced “cash”), which is a form of computer memory

designed to speed up computer functions. It can also connect slowly or improperly to online files; thus, clear the cache at least once a week.

Do not use Wi-Fi connections for online assignments—use only hardwired computers such as those in UTSA computer labs, the library, and elsewhere on campus. AirRowdy and other wireless connections--particularly those serving apartment complexes, dormitories, and other high-volume areas--are prone to disconnecting unexpectedly.

Do not use multiple online tabs using one browser while accessing online assignments. Attempting to simultaneously access an assignment, the e-text, and other online reference materials to engage in testing manipulation is a violation of the UTSA student code of conduct and will likely cause your online assignment to terminate prematurely.

Whether or not you use a hard-wired computer, there are serious hazards involved in waiting until near the deadline time to complete online assignments. Risky high-volume times to complete assignments that might experience connection issues will not be a basis for a “do-over.” Accordingly:

o Without overwhelming evidence to the contrary, the assumption is that systems problems with Blackboard and/or Connect that prohibit online access and/or creates outages on the assignment deadline date are the result of system overload created by an inordinate number of students attempting to access these assignments on the deadline date. Your attempt to complete online assignments during this period is at your own risk.

o Bad weather such as electrical storms and the like that may result in computer disruptions.o Depending on the day and time of a computer systems crash and waiting until the “last minute” to complete

your online assignment, there is a high probability that there will likely not be timely support from the Blackboard or McGraw-Hill staffs to assist you with your technical issues.

o At the risk of causing quizzes to terminate prematurely, do not attempt accessing OWL modules or Connect-based content while connected to the assessment.

o Do not set your computer to “time-out” during a level of inactivity that may “time-out” the quiz. During Each Assignment/Test:

o Do not refresh the page, close the window, or click the browser's "Back" and "Forward" buttons/arrows; use only the navigation links/buttons displayed in the assignment/test.

o Do not double-click the Start button while waiting for assignment/test to load, causing multiple instances of it to open.

o Avoid using the scroll wheel on the mouse: doing so after clicking an answer choice may inadvertently change your answer selection.

Important Note Regarding Student Online Assignment Connectivity (Delinquent Fees): The University drops students from class if they are delinquent in paying University fees (tuition, fines, etc.). These students cannot access Blackboard, McGraw-Hill Connect, and cannot attend classes, submit course assignments (either hard copy or online), either in advance or retroactively during the time dropped from classes, even if eventually the student pays his/her fees.

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Course Format This course will be taught entirely online through McGraw-Hill Connect and Blackboard Learn. There will be no

class meetings on or off campus. There will be very limited voluntary extra-credit opportunities provided totally online. See the course schedule below for details.

Course Navigation Instructions: When you log in to Blackboard, you will arrive at the Course Content page. Use the course menu on the left side of your screen to go to other locations in the course.

Grading InformationYour semester grade will be based on a combination of a final exam, résumé assignment, module tests, challenge cases, practice sets, checks for understanding, and short activities/exercises.

Required Assignments Contribution to Semester GradeFinal Exam 100 ptsRésumé Assignment (VMock) 100 ptsOWL Writing Assignments 200 pts total (4 core, 4 supplemental)Module Tests 11 @ 20 pts each = 220 ptsChallenge Cases 10 @ 25 pts each = 250 ptsLearnSmart Lessons 50 points totalConnect Quizzes 50 points totalExercises 3 @ 10 points each = 30 pts (Modules 3, 4, 6)Total Possible Points (w/o Extra Credit) 1000 possible points

Course Grade DeterminationBased on Max 1000 Assignment Points plus Extra-Credit Points (No Rounding)

Course Letter Grade Grade Points Course Points Between

A+ 4.00 966.33 – 1000+A 4.00 933.00 – 966.32A- 3.67 899.66 – 932.00B+ 3.33 866.33 – 899.65B 3.00 833.00 – 866.32 B- 2.67 799.66 – 832.00C+ 2.33 766.33 – 799.65C 2.00 733.00 – 766.32C- 1.67 699.66 – 732.00D+ 1.33 666.33 – 699.65D 1.00 633.00 – 666.32D- 0.67 599.66 – 632.00F 0.00 0 – 599.65

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Course ScheduleThe table below shows a combined schedule with LearnSmart readings/activities, quizzes, exams, OWLs, and the résumé assignment.UTSA academic calendar website (http://utsa.edu/calendar/)All activities are due at 11:59 pm CT on the specified due date.

Week/Module Activities Points # Questions

Time Limit (Min.)

Date Available

Due Date

Week 1 -Module 00: Welcome to the Course

View Welcome Video (Blackboard) Review/Study Course Syllabus (Blackboard) Review Online Writing Lab (OWL) Links (Blackboard) Register for McGraw-Hill Connect Learning

Management System (Blackboard)

None None None Aug. 21(Tuesday)

Aug. 22(Wed.)

Week 1 -Module: OWL Modules

OWL English Mechanics Quiz OWL Writing Composition Quiz OWL Writing Style Quiz OWL Critical Thinking Quiz OWL Cover Letter Quiz OWL Résumé Quiz OWL Email Quiz OWL Presentation Quiz

200 [Avg.]

2020202010101010

101010105555

Aug. 23 Aug. 29

Week 2 -Module 01: Employment Communications | Part 1

1.1 LearnSmart Chapter 16 (Connect)1.2 Quiz Chapter 16 (Connect)1.3 VMock Résumé Video/Instructions1.4 Module Test (Blackboard)

55n/a20

10n/a20

5n/a10

Aug. 30Aug. 30Aug. 30Aug. 30

Sep. 5Sep. 5Oct. 3Sep. 5

Week 3 - Module 02: Establishing Credibility

2.1 LearnSmart Chapter 1 (Connect)2.2 Quiz Chapter 1 (Connect)2.3 Challenge Case (Connect)2.4 Module Test (Blackboard)

552520

10720

51510

Sep. 6 Sep. 12

Week 4 - Module 03: Interpersonal and Team Communication, and Difficult Conversations

3.1 LearnSmart Chapters 2 & 3 (Connect)3.2 Quiz Chapters 2/3 (Connect)3.3 Exercise (Blackboard)3.4 Challenge Case (Connect)3.5 Module Test (Blackboard)

2.5 ea.5102520

105520

5101510

Sep. 13 Sep. 19

Week 5-Module 04: 4.1 LearnSmart Chapter 4 (Connect) 5 Sep. 20 Sep. 26

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Week/Module Activities Points # Questions

Time Limit (Min.)

Date Available

Due Date

Communicating across Cultures

4.2 Quiz Chapter 4 (Connect)4.3 Exercise Parts I & II (Blackboard) 4.4.4 Challenge Case (Blackboard)4.5 Module Test (Blackboard)

5102520

105520

551510

Week 6 – Module 05: Résumé Project VMock Résumé Video/Instructions 100 Aug. 30 Oct. 3

Week 7 - Module 06: Creating Effective Business Messages

6.1 LearnSmart Chapters 5 & 6 (Connect)6.2 Quiz Chapters 5/6 (Connect)6.3 Exercise (Blackboard)6.4 Challenge Case (Connect)6.5 Module Test (Blackboard)

2.5 ea.5102520

1010620

5101510

Oct. 4 Oct. 10

Week 8 -Module 07: Email, Social Media, and Other Tools for Business Communication

7.1 LearnSmart Chapters 7 & 8 (Connect)7.2 Quiz Chapters 7/8 (Connect)7.3 Challenge Case (Connect)7.4 Module Test (Blackboard)

2.5 ea.52520

10620

51510

Oct. 11 Oct. 17

Week 9 - Module 08: Employment Communication | Part 2

8.1 – 8.4 Online Articles (Blackboard)8.5 Challenge Case Parts I & II (Blackboard) [NOTE: Click Challenge Case 8.5 title to access Challenges 8.5.1 Part I and 8.5.2 Part II 8.6 Module Test (Blackboard)

2520

620

510 Oct. 18 Oct. 24

Week 10 -Module 09: Routine Business Messages

9.1 LearnSmart Chapter 9 (Connect)9.2 Quiz Chapter 9 (Connect)9.3 Challenge Case (Connect)9.4 Module Test (Blackboard)

552520

10820

51510

Oct. 25 Oct. 31

Week 11 -Module 10: Persuasive Messages

10.1 LearnSmart Chapter 10 (Connect)10.2 Quiz Chapter 10 (Connect)10.3 Challenge Case (Connect)10.4 Module Test (Blackboard)

552520

10720

51510

Nov. 1 Nov. 7

Week 12 -Module 11: Bad News Messages

11.1 LearnSmart Chapter 11 (Connect)11.2 Quiz Chapter 11 (Connect)11.3 Challenge Case (Connect)11.4 Module Test (Blackboard)

552520

10720

51510

Nov. 8 Nov. 14

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Week/Module Activities Points # Questions

Time Limit (Min.)

Date Available

Due Date

Week 13 - Module 12: Planning & Delivering Presentations

12.1 LearnSmart Chaps 14 & 15 (Connect)12.2 Quiz Chapters 14/15 (Connect) 12.3 Challenge Case (Connect)12.4 Module Test (Blackboard)

2.5 ea.52520

10720

51510

Nov. 15 Nov. 21

Week 14 Thanksgiving Holidays (Nov. 22 – 23) NA NA NA NA NAWeek 15 – Extra Credit OWL Quizzes

OWL Report QuizOWL Citation Quiz 5 ea. 10 ea. 5 ea. Nov. 26

(Mon.)Nov. 26(Mon.)

Week 16 Final Exam (Blackboard) 100 50 50 Nov. 28(Wed.)

Nov. 29(Thurs.)

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Graded Activities Except for the VMock résumé assignment and the final exam, all graded Module assignments are available on the

first day of the Module Week (Thursdays), and are due not later than 11:59:00 p.m. on the last day of the Module Week (following Wednesdays). See the above “COURSE SCHEDULE” chart for all module and assignment availability and due dates.

o Access Connect assignments and quizzes through the Blackboard Connect link on the left side of the folder or by clicking on the title of the assignment itself. They are available from the start of the applicable Module Week that includes the various tests and assignments, as listed on the “Course Schedule” above.

o Assignment/test points are not awarded unless students click the applicable “submit” button for each assignment by the assignment submission deadline.

Online Writing Lab (OWL) Modules & Quizzes: You will complete OWL assignments online (see above Course Schedule) as linked at “OWL: Online Writing Lab” in the navigation menu of the course Blackboard page. Thoroughly read and comprehend the following links at that location: “OWL Presentation” (PowerPoint) outlining the nature and formatting of the OWL, “Why do the OWL” explaining its purpose, “Personal Goals” listing the benefits of completing the OWL, “OWL Quizzes” summarizing the nature and mechanics of the OWL quizzes, and the “Tutorial for Quizzes” explaining the quiz-taking process.

o OWL Core Modules Assignment (Four Core OWL Modules) - The four core modules are (1) writing composition, (2) English grammar mechanics, (3) business writing style, and (4) critical thinking. Your grade for the OWL Core Modules assignment will be the average of the four post-assessment scores. For each of the four modules:

Study the core module to learn the relevant facts, concepts, and principles for the subject. Complete a graded post-assessment to help measure your knowledge of the subject.

o OWL Supplemental Modules Assignment (Four Supplemental OWL Modules) – Your grade for this assignment will be the average of the post-assessment scores for the following four supplemental modules: (1) résumé writing, (2) cover letter writing, (3) writing emails, and (4) presentation skills

VMock Résumé: You will prepare a professional job résumé as part of the professional development portion of this course. The résumé grading rubric is at Résumé Grading Rubric. Your résumé should be for a job or type of job you will likely be seeking. If you have no specific job or employer to refer to, refer to a job for which you might like to apply, and an employer for which you might like to work. The résumé must follow the CSPD résumé template at Résumé Template.

o Follow the below steps to complete the résumé Vmock preparation process, an online platform that is backed by sophisticated analytics along with global best practices and recruiters’ perspectives that will make your résumé career-ready. Because VMock scores do not operate on a typical 0-100 academic grading scale, an adjustment of +20 points is applied to each VMock score to calculate the résumé assignment final grade based on a maximum grade of 100 points.

Step One: Soon after the in-class briefing on the VMock process, you will receive an email invitation (sent to your preferred email address in ASAP) from the CSPD with the subject line, “Get instant feedback on your résumé with VMock.” The email will have a link that says, “Click here to sign up on VMock.” Follow the link to sign up. (NOTE: Do not use the public VMock site on the Web! The following is the proper CSPD VMock Link: https://www.vmock.com/utsacspd.)

Step Two: Upload your completed résumé as a PDF file to the VMock program and receive instant feedback 24/7. Your score will be broken down into three categories: (1) Presentation, (2) Impact, and (3) Competencies. You will receive a score in each category, along with detailed, customized feedback on how to improve your résumé. Once you receive your initial grade (this is not your final grade), you are encouraged to make any recommended changes to the résumé.

Step Three: Once you have made the changes, you will upload your revised résumé to the VMock program and receive your new score. While you will have up to five uploads to improve

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your score, you do not need to use all five attempts. You may stop when you are satisfied with your score. (NOTE: The last update you make will be the VMock résumé used for your grade.)

Recommendation: Once your résumé is graded, you may upload your résumé to the Handshake website (https://utsa.joinhandshake.com/login)for review by potential employers. Handshake  is the place where students, career centers, and recruiters come to meet, talk, and share opportunities.

“Connect LearnSmart” (LS) Lessons: These assist you in preparing for course quizzes, the midterm exam, and the final exam. There are 14 lessons—assessed through Connect on Blackboard—some worth 5 points, some worth 2.5 points for a total of 50 points. LS is an adaptive, personalized reading regimen that highlights the most important concepts an individual student needs to learn within each text chapter. The student’s text reading continuously adapts by highlighting content based on what the student does and does not know. This ensures focus on the content he or she needs to learn and promotes long-term retention of material. You may exit and re-enter LS until the due date.

Final Exam: The final has a time limit of 50 minutes and consists of 50 multiple-choice questions from the text chapters assigned, each question worth 2 points, for a total of 100 possible points.

Other Graded Activities: Please see instructions for the above and other graded activities, e.g., Challenge Cases, Module Tests, etc., at the various modules at the Blackboard site.

Course Grading & Submission PoliciesAssignment Grading Protocols: Your semester grade is based on a combination of a final exam, résumé assignment, module tests, challenge cases, checks for understanding, and other activities/exercises. (NOTE: Firefox and Chrome are the recommended browsers for using Blackboard at UTSA. The structure of the online grading process generally includes:

Graded activities are available on the Monday of the appropriate Module Week, and once begun, must be completed by the designated time limit, or by 11:59:00 p.m. on the Sunday of that Module Week, whichever comes first.

Blackboard quizzes and exams are timed. Once a graded assignment is opened, you must complete the assignment within the published time limit, at which time the assignment will be automatically graded.

Randomized exam/test questions are presented one question at a time, without the ability to backtrack. If technical issues occur while taking the quiz/exam:

o Close the browser (all tabs & windows); the timer will continue until the published time limit.o Reopen the browser and log back in to resume the quiz/test for the balance of the time limit, if any.o As you can tell, this process takes precious time, which is why you should weekly (at a minimum)

clear/reboot your computer, browser cache, associated cable boxes, and routers. There is no assignment “do-overs” unless there were Blackboard/Connect systemic outages.

Accessing Quiz/Exam Feedback: Once the assignment due date has passed, feedback is available as follows.

Click on Grades in the course navigation menu. Locate the item you wish to view. Click on the linked score; If the score is not linked, feedback is not available yet.

Check Blackboard Frequently: It is your responsibility to check Blackboard at least twice a week for announcements, course messages, and posted grades. You must immediately report any perceived grade errors to the professor/TA. Failure to do so by the Tuesday following the applicable assignment Module Week will result in the questioned grade remaining unchanged!

Requirement to Meet All Online Assignment Deadlines:This syllabus and its associated class schedules are the primary and only source documents for determining assignment deadlines. It is the responsibility of students to meet these deadlines. Because of the unreliable nature of automatic digital notification software and systems, students who solely use the Blackboard “Daily Notification Dashboard Summary” to keep track of assignment deadlines do so at their own risk. Missed assignments based on these summaries will be graded “zero.”

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Grades of Incomplete:A grade of incomplete requires that the student does not complete some part of the work for good reason and is making a passing grade (D- or above), while the rest of the student's work in the course was satisfactorily completed. A grade of incomplete is inappropriate when a definite grade is possible for the work done. The student must have completed at least three-fourths of the term assignments to receive a grade of incomplete.

Status of Grades: Challenging Grades: If you disagree with a grade you receive (either for a course assignment, for an extra

credit event, or a deduction), bring the matter to my attention in writing (email, letter, etc.) within seven calendar days from the date I post the grade on Blackboard Learn. Otherwise, the grade will remain as is. It is your responsibility to check Blackboard at least twice a week for announcements, course messages, and posted grades.

“Curved” Grades: There is no grading “on the curve” in this class for individual assignments. However, once grades are calculated after final exams are completed, if the average total points for the class reflects fewer than 699.66 points (C−), each student’s total points will be adjusted upward to reflect an average total score for the class of 699.66 points.

Incomplete/Late Exams/Assignments: All assignments not completed and submitted on time are graded “zero.” Unless otherwise noted on the class schedule, all assignments are due no later than 11:59:00 p.m. on the deadline date.

Deadlines: Students who fail to meet the deadlines for submitting scheduled assignments, exams, and/or other committed obligations will receive grades of “zero” (or appropriate deduction if an extra-credit event) if the failure is not the result of a documented emergency. There are no “make-ups” for missed assignments, and assignments may not be accessed prior to the appropriate assignment availability date.

Extra-Credit (EC) OpportunitiesThere are very limited opportunities for extra-credit since such opportunities must be online for Cyber Security students. The only extra-credit opportunities offered online through this course are the following:

Extra-credit (EC) Item (Blackboard label Extra credit Points Due DateOWL Report Module Quiz [EC-Report) 5 Nov. 26OWL Citation Module Quiz [EC-Citation] 5 Nov. 26

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Frequently Asked Questions

1. If I previously took this course from Dr. Wilson (but I am retaking this course), must I again complete the regular and extra-credit assignments (if any) in order to again get credit for them? Yes.

2. May I email the assignments to you? No, there are upload processes for assignments sent in.How do I appeal an assignment or course grade? To appeal an assignment grade given or confirmed by the professor, you must meet with the professor and

discuss the assignment grade. The professor’s decision regarding the assignment grade is final. The grade may be affirmed, or the professor may elect to re-grade the assignment personally, in which case the new grade—whether lower, the same, or higher than the original grade—will be final.

To appeal a course grade, you must appeal in writing to the Chairman of the Department of Management within 90 calendar days from the end of the semester. You must have "compelling evidence" that your course grade reflects "discrimination, differential treatment, factual mistake, or violation of a relevant University policy" (reference appendix E of the UTSA Information Bulletin at http://www.utsa.edu/infoguide/appendices/e.html ). You must include the following in your written appeal:o The date of the appeal.o Your name, your Banner ID number, and your academic major.o Your full address, telephone number, and email address.o My name (Dr. Bennie Wilson) and your course and section number.o State specifically the grade you are appealing (exam, quiz number, etc.)o State specifically the action you want done regarding the grade.o Explain the rationale supporting your appeal and provide any supporting documentation. (NOTE: It is not

sufficient to state that you disagree with the professor’s judgment.)

“Toto, I have a feeling we’re not in Kansas anymore.

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