drive summer automobile sales with bing ads key consumer insights
TRANSCRIPT
Drive summerSales and digital insights for the automotive industry
automotive sales
In 2014 eMarketer predicts automotiveonline ad spending to reach $6.15B, up18% from last year.1
1. eMarketer, The US Automotive Industry 2014, May 20142. Internet Retailer, Car shoppers now kick tires via the web, January 13, 2014
Consumers planning to buy a car are more likely to be influenced by digital marketing than any other shopper. 2
Light vehicle sales trended higher in 2014
Ford, Nissan, and Jaguar have seen sales increase 11-13%
Mitsubishi and Subaru have seen sales increase 20%+
The Mini make has declined 27% in 2014
6.24MVehicles sold
6.74M Vehicles sold
2013 YTD
2014 YTD
5% increase
Source: MotorIntelligence, US Market Light Vehicle deliveries, May 2014
2014 U.S. sales increase
Your customers are buying nowApril through August are the key buying months for auto customers with a spike during Super Bowl.
Source: eMarketer, Auto Industry Braces for Major Shifts in Search Marketing, April 2013
AprilMayJuneJulyAugust
Light trucks and luxury vehicles are seeing gains in 2014
Compared to Google, over the last six months the Bing Network audience was 76% more likely to buy a compact truck.
Source: MotorIntelligence, US Market Light Vehicle deliveries, May 2014
Light trucks are up 9.4% from 2013
BMW and Audi have increased 11-12% inline with all luxury cars
Domestic car sales remained almost flat from last year
Consumers research online before visiting the dealership
86% of automobile shoppers regularly search online when shopping for automobiles
Source: Internet Retailer, Car shoppers now kick tires via the web, January 13, 2014
Our suite of Ad Extensions can help your ads get noticed by driving leads to your business through calls, website visits, or directly to your dealership.
20% say they are influenced by sponsored links or results
#2 Pricing, Financing, and Special Offers
#3 Fuel Efficiency
#1 Safety and Reliability
Top 3 factors influencing purchase
Source: Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
Tip: Use these purchase influencers as terms in your ad copy to help customers discover your ads
Car shoppers start with a set of potential brands and methodically reduce that number to makea purchase
Automotive purchase
journey funnel
Source: Hybrid ABC, While TV Gets Auto Ad Dollars; Social Is the Critical Inflection Point in Purchase Decisions, February 2013
Source: Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
81% of new car shoppers plan to spend up to 45K on a new car
Buying newUp to $25k
Up to $45k
40% 81%
Buying usedUp to $15k
Up to $25k
44% 82%
1. eMarketer, 2014 Auto Financing Outlook, February 20142. Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
Enthusiasts2
1) Safety & Reliability2) Size/Body Style3) Price, Financing
and Special Offers
Millennials2 1) Size/Body Style2) Safety &
Reliability3) Warranty or Cost
of Ownership
Nearly prime buyers are first time buyers or those who currently own a used vehicle. They are looking to take on longer loan terms to decrease monthly payments.1
Tap into younger, nearly-prime borrowers for a key growth area
The desktop is still the primary device for researching autos, second to smartphone and tablet
Source: Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
Primary device
75%Secondary device
50%
40%
Jumpstart finds that mobile traffic spikes during the weekends and desktop and laptop traffic is highest during the weekdays—suggesting many shoppers are visiting auto sites while at work
37% of mobile shoppers are looking up vehicle information while shopping your lot
Source: Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
Tip: Smartphone screens are small, so if you want to show up on the search results page when a customer is ready to buy, make sure your ads show up in the top two placements – or “mainline.”
57%
36%
20%
37%
8% 42%
12%
9%
Locating a dealership using an automatic website
Looking up vehicle information while at a dealership or on a lot
Requesting a quote for a vehicle on an automatic website
Actions shoppers are taking by device
Source: eMarketer, Auto Industry Braces for Major Shifts in Search Marketing, April 2013
Search is the #2 most influential digital tactic
“Search is almost always the best performer in the media plan and always drives strong results [for auto clients].” Reprise Media.1
1. eMarketer, The US Automotive Industry 2014, May 20142. Internet Retailer, Car shoppers now kick tires via the web, January 13, 2014
Volkswagen of America says that , “Search is one of the key drivers for leads.” 2
64% of new vehicle buyers use a search engine to look for information
Source: eMarketer, Auto Industry Braces for Major Shifts in Search Marketing, April 2013
Search is the #1 resource for the “digital driver” according to Kenshoo
Source: Kenshoo Autos Infographic, Industry Spotlight, 2014
Connect to your audience with theBing Network
Did you know that nearly 30% of all US searches occur on the Bing Network?
Source: comScore Explicit Core Search (custom), March 2014
92M
10% share1
2.0B MONTHLY SEARCHES1
UNIQUE SEARCHERS1 104M
19% share1
3.6B MONTHLY SEARCHES1
UNIQUE SEARCHERS1 153M
29% share2
5.6B MONTHLY SEARCHES2
UNIQUE SEARCHERS2
BING NETWORK GOOGLE AVERAGE INTERNET0
20
40
60
80
100
120
140
131 119 100
Buying Power IndexUnique searchers on the Bing Network1:˗ spend 31% more
online than the average Internet searcher, and–
˗ spend 9.8% more online than Google searchers.2
Bing Network searchers spend more
United States
1. The Bing Network includes Microsoft Core Search sites and Yahoo (Bing powered) sites in the U.S.2. comScore Explicit Core Search (custom), March 2014.
Source: comScore Explicit Core Search (custom), March 2014.
10MAutomotive Searchers Not Reached on Google
10MAutomotive Searchers Not Reached on Google
10MAutomotive Searchers Not Reached on Google
31% of all Automotive Paid Clicks
120M Total Automotive Searches
10MAutomotive Searchers Not Reached on Google
So what does that mean for your business? Each month you can reach:
more likely to have searched online for new and leased vehicle information
Compared to Google over the last six months, the Bing Network audience is:
Source: comScore Explicit Core Search (custom), March 2014.
Our searchers are more likely to be in the market and searching for a vehicle online
21% more likely to be “very likely” to buy a hybrid vehicle
98% more likely to plan to buy a large luxury vehicle
76% more likely to plan to buy a compact pickup
What terms are shoppers searching for this summer?
Source: Microsoft Internal Data Analysis: 2014, Owned & Operated, US; Mobile includes: Lo Fi Phones and HiFi Phones, but not Tablets
Compared to Google, the Bing Network Audience is more likely to Own Porsche, Audi, or Volvo 1
21% of auto shoppers are considering a luxury brand for their next purchase 2
1. comScore Explicit Core Search (custom), August 2013.2. Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
1. comScore Explicit Core Search (custom), August 2013.2. Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
The Bing audience is 27% more likely to own other domestic makes/models compared to Google. 1
Millennials are now considering domestic brands more than any other make 2
Compared to Google, the Bing Network Audience is more likely to own Asian makes/models.1
Affluents and Enthusiasts consider Asian models first 2
Hyundai Mazda Nissan
1. comScore Explicit Core Search (custom), August 2013.2. Jumpstart, What Keeps Today’s Online Auto Shoppers Coming Back: A Look at Brand Loyalty, July 2013
Drive profitability with Bing Ads
Cost-per-click has remained steady or declined year-over-year
Dec-12Dec-
12Jan
-13Jan
-13Feb
-13Feb
-13Mar-
13Mar-
13Apr-
13Apr-
13
May-13
May-13Jun
-13Jun
-13Jul-13Jul-
13Aug
-13Aug
-13Se
p-13Se
p-13Oct-
13Oct-
13Nov-
13Nov-
13Dec-
13Dec-
13Jan
-14Jan
-14Feb
-14Feb
-14Mar-
14Mar-
14
Branded v. non-branded cost-per-click
Brand Non-Brand
Source: Microsoft Internal Data Analysis: 2014, Owned & Operated, US; Mobile includes: Lo Fi Phones and HiFi Phones, but not Tablets
Steady cost-per-clicks help improve your bottom line
Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14
Cost-per-click trend Auto v. Dealerships
Autos Dealerships
Source: Microsoft Internal Data Analysis: 2014, Owned & Operated, US; Mobile includes: Lo Fi Phones and HiFi Phones, but not Tablets
Especially as click-through rates are increasing on the Bing Network
Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14
Click-through-rate trends Autos v. Deal-erships
Autos Dealerships
Source: Microsoft Internal Data Analysis: 2014, Owned & Operated, US; Mobile includes: Lo Fi Phones and HiFi Phones, but not Tablets
Strong click-through rates across desktop and tablet uncover opportunities
Autos Dealerships
4.40%
3.53%
2.11%
1.04%
6.72%5.99%
Mainline click-through-rates by deviceAutos v. Dealerships
PC Mobile Tablet
Source: Microsoft Internal Data Analysis: 2014, Owned & Operated, US; Mobile includes: Lo Fi Phones and HiFi Phones, but not Tablets
Identify opportunities for performance in your designated market area
Source: Microsoft Internal Data Analysis: 2014, Owned & Operated, US; Mobile includes: Lo Fi Phones and HiFi Phones, but not Tablets
0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00%0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
2.09%[BUBBLE SIZE]
% Clicks
Conv
ersio
n Effi
cienc
y
New York, NY
Chicago, IL
Seattle, WA
Dallas, TX
San Francisco, CA
Atlanta, GA
Auto Clicks vs. Conversions Los Angeles,
CA
Austin, TX
Rev up your performance with ad formats
Drive even better performance with Ad Extensions
Source: Microsoft internal data, May 2013. Performance study based upon beta testing data on Bing O&O only and is not a guarantee of performance. Increase in clicks is dependent upon a seasonality and advertiser vehicle.
Sitelink Extensions
Improve click-through rate (CTR) and conversions by providing direct access to site content and purchase pages.
13%lift in click-through-rates
Location Extensions
Drive more in-store conversions with store locator, click-to-call, merchant ratings, and click-to-direction.
20%lift in click-through-rates
Call Extensions
Connect customers quickly to your direct sales teams with tap to call.
10%lift in click-through-rates
Location TargetingFor dealerships, Location Targeting is critical to help you target customers near your business– Apply targeting at the
country, state, DMA or postcode level (methods vary by market).
– Show your ads exclusively to specific locations and/or boost your bidding on specific locations with an incremental bidding strategy.
– Advanced location targeting options:˗ Show ads to people
in, searching for, or viewing pages about your targeted location or,
˗ Show ads to people in your targeted location
Create a strong brand presence and dominate search results with Rich Ads
Create richer, more relevant ads that improve the value of your brand and other targeted keywords.
Establish searcher trust and reinforce brand identity with visual elements.
Exclusive mainline presence ensures you get the best visibility for your brand.
Increase your ads visibility by doubling the size of your mainline ads.In a case study conducted by Search Engine Journal, click-through-rates increased 6x with Rich Ads.
Spring and Summer are key automotive buying seasons Search is the #2 digital advertising tactic for automotive leads
We’re helping you zoom ahead of your competitionConnect to 10 Million automotive searchers per month not reached on Google
It’s quick and easy to import your Google AdWords campaigns directly into Bing Ads with just a few clicks.
Learn how to import your campaigns
Already advertising onGoogle AdWords?
We’re here to help˗ Visit our Bing Ads Industry Insights portal where
you can find more automotive resources.˗ Get started at 1-800-518-5689 or
bingads/getstarted.˗ Engage with us through our social channels
@bingads linkedIn.com/company/bing-ads
facebook.com/bingads
blog.bingads.com
instagram.com/bingads
slideshare.net/bingads
© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.
Because Microsoft must respond to changing market conditions, it should not be interpreted as a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the dateof this presentation.
Microsoft MAKES NO WARRANTIES–EXPRESS, IMPLIED, OR STATUTORY–REGARDING THEI NFORMATION IN THIS PRESENTATION.