driving access to care: infoway’s strategic focus · 2018. 6. 27. · ©canada health infoway...
TRANSCRIPT
©Canada Health Infoway 2018©Canada Health Infoway 2018
Driving Access to Care: Infoway’s Strategic Focus
18th Annual International Healthcare SummitKelowna, BCJune 25, 2018
Michael Green, President and CEO@MGreenonHealth
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Fragmented Health Systems
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Data Silos
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Disruption
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So it Begins
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The Netflix of Health Care
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Mercy Health’s Virtual Hospital
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Apple, Google, Amazon et al
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Uber Health
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Zipline
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The Access Gap
• Canada ranks 9 out of 11 in Commonwealth Fund report
o Canada ranks last in timely access to physicians and services
o Over reliance on expensive hospital care and on physicians
• Canadians rank lowest in access to their health information
o Especially for people in rural and remote areas
o Health records for Indigenous Peoples still largely paper based
o Lack of digital services for mental health issues
• Lack of coordination across the provincial/territorial health systems
o Fragmented systems and sparse population
• EHR infrastructure is siloed and has not yet been leveraged to improve access to care
• The pace of change is very slow
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Canadians Want Online Access to Services
6% 5%
18%
7%
69%
22%15%
73%
Can Currently Did in past year Would like to
2014 2016 2018
Access your medical records electronically
Additionally, the number of Canadians accessing medical records electronically currently and in the last year is trending up, primarily driven by access and utilization of e-view services in BC and Ontario.
• Indicates the data is significantly higher compared to year 2016Indicates the data is significantly lower compared to year 2016
Source: Connecting Patients for Better Health, Canada Health Infoway, 2018
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Strong Interest in e-Services
7% 4%17%
7%
67%
17%8%
71%
Can Currently Did in past year Would like to
Make an appointment electronically (e-booking)
7% 5%14% 5%
55%
10% 4%
63%
Can Currently Did in past year Would like to
Consult with health care providers online, e.g. secure email (e-visit)
8% 3%
36%6% 3%
41%
Can Currently Did in past year Would like to2014 2016 2018
Visit with your health care provider virtually online by video
Although access to care provider e-services is down, utilization in past year is constant; and interest for these e-services hassignificantly increased among Canadians in 2018.
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Source: Connecting Patients for Better Health, Canada Health Infoway, 2018
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Connected Health Information
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Connected Health Saves Time
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Driving Access to Care Strategy
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Achievements, Plans & Goals
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Opioid Response Strategy:Opportunities for Action
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What is ACCESS Digital Health?
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A national program to:
• Accelerate efforts to provide Canadians with access to their health information and to digital health enabled services
• Provide a gateway operating as a public utility to support the digital health ecosystem, enabling innovation
• Achieve multi-jurisdiction scale to ensure adoption by major solution providers, while reducing cost and risk for provinces
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LimitedProductionRelease
Onboarde-Services
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MyHealth Gateway
Governance Planning & Roadmap
ACCESS Digital Health Ecosystem
Promote and Recruit
Working Groups
Onboard UsersScale and Spread
Requirements, APIs and Standards
Co-design /Launch Gateway
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The ACCESS Program Includes
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Personal Health Records and Services
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Big Data/Analytics
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Medicare 2.0
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Access to Quality Health Care
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Thank You!