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dta.gov.au Driving agile change in the Australian Public Service Jesse Boyd Delivery Manager

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Page 1: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

dta.gov.au

Driving agile change in the Australian Public ServiceJesse BoydDelivery Manager

Page 2: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Where we got to.(But not where we are)

Page 3: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

What happened?

Page 4: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

LeadershipCEO/Executive Board/SES

ExecutiveSES/EL2 & EL1

APS Officers

Strategy

Things

Page 5: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Not, we can’t.How might we?

Page 6: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

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The DSS

Rules and guidance on building digital services.Not mandatory for small-scale informational sites.

dta.gov.au/standard

Page 7: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build
Page 8: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Digital Service Standard Criterion 3

Page 9: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

The Service Design and Delivery Process

Page 10: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

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The various faces of Asana

Page 11: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

First iteration of the board

Page 12: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Harnessing existing organisational experience

Page 13: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Don’t make perfectthe enemy of better(me, apparently, via Gretchen Rubin and Voltaire)

Page 14: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Bringing the team on the journey(Image from RiotAct!)

Page 15: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

The ‘Rodley Map’ and :secret_sauce:

Page 16: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

A cadence without rhythm

Page 17: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Hmmm...

Page 18: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Journey mapping the Digital Transformation Strategy

Page 19: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Board workflow stages

Page 20: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Buying tickets

Page 21: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

String theory

Page 22: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

The Sausage Factory

Page 23: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Choose obviousover clever,every time.

Page 24: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Our current boardAs of two weeks ago

Page 25: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Don’t assume anything.

Page 26: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Make change the rule.

Page 27: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

Only new mistakes.

Page 28: Driving agile change in the Australian Public Serviceagileaustralia.com.au/2019/slides/agileaus-2019-jesse... · 2019-07-02 · taking an agile and user-centred approach. 07 Build

dta.gov.au

Thank you.Jesse BoydDelivery Manager