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May 2016

Driving New Hampshire Forward

Dateline: NHVolume 39, Issue #5 a publication of the New Hampshire Automobile Dealers Association

Special Pull-Out Supplement: Rocky Recall Road, center

National Automotive Technology Competition Highlights, p. 13

Automotive Technology Scholarships Available, p. 4

Summer Hiring Season Approaches, p. 14

Meet Your NHADA Employee Benefits Insurance Team, p. 6

May 2016

Dateline: NH a publication of the New Hampshire Automobile Dealers Association

2015-2016 NHADA OFFICERSChairman

Bill Gurney

Vice ChairmanLarry Foss

Treasurer Ken Plante

Secretary Roger Groux

President Peter J. McNamara

2015-2016 NHADA DIRECTORS

Chris Weiss, Immediate Past Chairman Jake Aleksa, Independent Used Car

Marc Bourgeois, Franchised/Independent, At-Large Miles Cook, Franchised, At-Large

Chelsey Gaudet, Franchised Don Goulet, Independent/Repair/Service, At-Large

David Hammer, Franchised, At-Large Paul Holloway, Honorary

Mike Kopp, Franchised/Independent John “Jack” McDevitt Jr., Heavy Duty Trucks

Doug Miles, Franchised, At-Large George Mullin, Motorcycles

NADA DIRECTOR

Dennis Gaudet

* * *

This publication is designed to provide accurate and authoritative information in regard to the subject matters covered. In publishing this newsletter, neither the authors nor the publisher are engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought.

Advertisements appearing in Dateline: NH do not indicate a specific endorsement by NHADA of the products or services unless the NHADA endorsement symbol appears with the advertisement.

Published monthly except in July in Bow, New Hampshire, by the New Hampshire Automobile Dealers Association. Mailing address: P. O. Box 2337, Concord, NH 03302-2337, 603-224-2369/800-852-3372.

STAFFPublisher Bill GurneyEditorial Director Peter J. McNamaraManaging Editor Nathaniel Stout Design and LayoutAdvertising Coordinator Lisa LavoiePhotographer Michael Rosenblum

ADVERTISING RATES

Back Page: Color $1,000Full Page: Color $700 B&W $5751/2 Page: Color $450 B&W $3751/3 Page: Color $375 B&W $3001/6 Page: Color $300 B&W $250

nhada.com | nhadastore.com

NHADAENDORSED

Inside This IssueBenefitsMeet Your NHADA Employee Benefits Team .............................................. 6ComplianceSummer Hiring Season Approaches ...............................................................14EducationAutomotive Technology Scholarships Available ................................................4Highlights of National Automotive Technology Competition ........................11EnvironmentGreen Your Fleet! ...........................................................................................17EventsLeadership & Management Summit, May 16 ................................................10NHADA Convention: Early Bird Rate of Zero Extended Until May 10 ..........8FeaturesPledging to Support Our Service Members ....................................................17LegislatureLegislative Update: Dare I Say “We Are in the Home Stretch”? ........................3Loss PreventionLoss Prevention Moves On to the Summer Movie Season ..............................13Weather-Related Slip/Fall Claims Costs .........................................................13MembershipsNHADA Annual Renewals Due ....................................................................16Where You Send Your Payments Matters .......................................................16Monthly Statistics ...................................................................................... 18

COVER: New Hampshire’s representatives at the 2016 National Automotive Technology Competition in New York City, the toughest competition in the country, were Jacob Killam (left) and Travis Stacy of the Concord Regional Automotive Technology program. Photo by Craig Emerson

NHADA ASSOCIATION PARTNER

PLATINUM

NHAD Services, Inc. - InsuranceFor more information, please contact Laurie Churchill at the association offi ce at

800-852-3372 or [email protected].

Laurie Churchill

InsurancesHealthDentalVision

Short-term disability

Life

May 2016 page 3

a publication of the New Hampshire Automobile Dealers Association Dateline: NH

Legislative Update

Dare I Say “We Are in the Home Stretch”?Daniel Bennett, Vice President of Government Relations

The last day of the 2016 legislative session, scheduled for Thursday, June

2, rapidly approaches. Bills in the House and Senate have

switched chambers and moved on to their second committee — if the bill has a financial impact — or are waiting final votes by their original committee. All bills must be voted out of committee by May 12.

The second year of an election cycle usually brings a lighter legislative year for Senators and Representatives, but this year, not by much. Over 875 bills were filed and another 81 were filed but withdrawn at the beginning of the session. Last year closer to 1,000 bills were filed.

In the NH Legislature, every bill

gets a public hearing and gets voted on; you can only imagine the workload that brings to legislators and staff. House Speaker Shawn Jasper (R-Hudson) recently proposed a bipartisan, six-member committee to study the bill-filing process to see if anything can be done about what is considered to be “frivolous legislation” that takes away from the important substantive work that needs to be done. We applaud Speaker Jasper for looking at this issue.

By crossover, the halfway point of the session when legislation changes chambers, NHADA had made great progress on many of the bills we prioritized this session. We successfully defended the

distracted driving law from many attempts to repeal, modify or weaken the law.

We worked on various bills that would impact workers’ compensation insurance laws in NH.

We remain vigilant in the labor and commerce committees, trying to ensure that NH has a healthy, affordable, and easy to navigate workers’ compensation system. We have worked on a variety of bills that affect the Off Highway Recreational Vehicle (OHRV) — snowmobiles and all-terrain vehicles (ATVs) — industry in NH. We know that responsible outdoor,

Dan Bennett

Legislative Update – continued on page 4

May 2016


motorized, trail recreation can be a great economic engine for NH, in all corners of the state. We’ve worked with legislators, state agencies, and other partners to further that goal.

NHADA once again this year defended the annual vehicle safety and emissions inspection program from modification. A bill filed by Rep. James Spillane (R-Deerfield) — the same Rep. who filed an every-other-year inspection proposal last session — would have exempted vehicles from inspections for their first few model years. The bill was unacceptable to NHADA. A vote to kill the bill received overwhelming support in the House Transportation Committee, and ultimately was placed on the consent calendar; the full House voted with no debate to kill it.

At the time of this writing, NHADA is working on an important bil l affecting the collision repair industry, members of which NHADA has over

100. Senate Bill 436, filed by Senator Nancy Stiles (Dist. 24, R-Hampton), offers strengthened consumer protection when it comes to protecting the value of a consumer’s new vehicle and preserving consumer choice in the vehicle repair process. NHADA will work hard on this bill to the very end and keep you posted.

No matter the year, there is always a great deal of work to be done at the State House looking out for your business interests. NHADA remains committed to being vigilant, involved, and vocal. We are your voice of the motor vehicle industry in NH, one of the truly great economic engines in NH.

As always please remember, our voice in Concord is only as loud as yours back home.

If you have questions on a bill or issue or about your local legislators do not hesitate to reach out and contact me at [email protected] or call 800-852-3372. NHADA ASSOCIATION PARTNER

For more information, please contact Matt Benson, Scott Ellison

or Jen Moeckel.TEL: 603-621-7100

www.clrm.com

Matt Benson

B R O N Z E

Scott Ellison Jen Moeckel

Automotive Technology Scholarships AvailableThe New Hampshire Automotive Education Foundation (NHAEF) offers scholarships to NH students pursuing a career in automotive technology in any of the automotive-related programs at any of four NH community colleges (see below).We urge students to apply by visiting nhada.com/scholarships.

The web page lists the criteria and information required, and the link at the bottom opens up the scholarship application.

If you have any questions please contact Jean Conlon, educational programs administrator at 800-852-3372 or at [email protected].

Lakes Region Community College, Laconiawww.lrcc.eduDept. Head Michael Parker – [email protected]

• General Motors ASEP • Automotive Technology

Manchester Community College, Manchesterwww.mccnh.eduDept. Head Marc Bellerose – [email protected]

• Chrysler Apprenticeship Program (CAP) • Ford MLR Program • Audi Education Partnership • Global Pathway Automotive Technology

Nashua Community College, Nashuawww.nashuacc.eduDept. Head Karl Wunderlich– [email protected]

• Honda PACT • Automotive Technology • Collision Repair

White Mountains Community College, Berlinwww.wmcc.eduDept. Head Al Host – [email protected]

• Mobile Equipment Technology • Automotive Technology

Legislative Update – continued from page 4

May 2016 page 5


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$10,000 cash and prize giveaway &Commemorative AANE t-shirt to first 500 attendees

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40 minutes north of Boston, MA and10 minutes south of Manchester, NH

Every Thursday @ 9:00am

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Please join us for AANE’s 21st Anniversary Sale

Thursday, June 9th

May 2016


Meet Your NHADA Employee Benefits Insurance TeamBy Laurie Churchill, Field Representative

NHADA has been providing you, our members, with quality insurance plans since 1948. We offer you cost-effective employee benefits, full administration,

advocacy, benefits expertise and help with plan compliance. NHAD Services, Inc. - Insurance Division works with leading insurance carriers

to provide group medical, dental, vision, life, and disability insurance. We offer personalized service via our own in-house customer service staff. As well, we offer free COBRA administration. We operate our own billing department and provide a dedicated field representative to assist members with enrolling and educating employees on their chosen benefits.

Our goal is to give unsurpassed day-to-day service and support with on-site benefits education, wellness programs that support healthy lifestyles and consumer-oriented programs such as Vitals SmartShopper and Benemax. Through NHADA insurance, you can offer a full suite of services to your employees so they can have the financial safety nets to keep their minds on their jobs and not on money concerns.

All of NHADA insurance staff are appropriately licensed and experienced in each of their fields. We live in the communities we serve. We are dedicated to providing the highest quality service. We are:

Jocelyn Thompson, Director of InsuranceJocelyn has been employed at NHADA since 1991 and has spent 54 percent of her working years here in a similar capacity. Jocelyn oversees the day-to-day operations of the insurance division and does all of the bookkeeping and recordkeeping of everything financially related to the insurance programs. She spends her spare time with her family at her camp is East Vassalboro, ME and currently particularly enjoys spending time with her one-year-old granddaughter, Lily.

Laurie Churchill, Field RepresentativeLaurie has been with NHADA since 2010. She had 25 years of experience as a licensed producer prior to joining NHADA. She enjoys interacting with employer members,

helping them to find the best policy at the most affordable price, and then educating employees with the details on how to gain the most out of their benefits. Laurie enjoys being with her family and friends, watching the Patriots play in the winter, and gardening in the summer.

Rita Auprey, Senior Customer Service RepRita began working at NHADA 20 years ago, and provides customer service to our members with company names from “A”

NHADA Association Partner

SILVER

For more information, please contact Tim MacIntyre at 860-422-3620 or at [email protected].

Tim MacIntyre “Wholesale auto auction ”

Rita Auprey

Melissa LeBlanc

PJ Smith

Walter Johnson

Laurie Churchill

Jocelyn Thompson

May 2016 page 7


319 Commerce WayPembroke, NH 03275

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For a quote, please call Nate at (603) 491-1939or email [email protected]

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and technologies that drive effi ciencies and profi tability for automotive retailers,

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Currently, Dealertrack operates the industry’s largest online credit transaction network, connecting more than 20,000 dealers with

more than 1,500 lenders. Dealertrack’s market-leading suite of integrated solutions

includes Dealer Management Systems (DMS), F&I, Digital Marketing, Registration and

Titling, CRM and Fixed Operations.

For more information, please contact Brian Snow.TEL: 603-343-8174

[email protected]

B R O N Z E

through “L”. Prior to her employment at NHADA, Rita worked for Blue Cross Blue Shield of New Hampshire for 17 years as a customer service representative. In her spare time, Rita brings Finn, her AKC Champion Irish Setter, who is also a registered therapy dog, to nursing homes to lift the spirits of the residents.

Patti “PJ” Smith, Customer Service RepPJ has been employed at NHADA since June of 2004. She also provides customer service to our member employers from companies with names beginning from “M” through “Z”. Prior to joining NHADA, PJ worked at Northeast Delta Dental for eight years. She does yoga regularly, and also likes to take her poodle Reese’s on hikes with her and her friends throughout the state.

Melissa LeBlanc, Customer Service RepMelissa has worked at NHADA since 2001. She provides additional back-up for Rita and PJ, and works on COBRA administration for members who have terminated from their employment. Prior to working at NHADA, Melissa worked at Northeast Delta Dental for 11 years in a similar customer service capacity. In her spare time, Melissa enjoys showing her 1931 customized Ford Model A Hot Rod at antique car shows throughout New Hampshire.

Walter Johnson, Billing SpecialistWalter has worked for NHADA for 35 years. Among Walter’s many jobs inside NHADA, is the maintenance of accurate invoices for every covered member group, as well as billing for the correct set of benefit selections. He enjoys reading, as well as exploring the outdoors and spending time out in nature.


page 8 April 2016

NHADA is offering one FREE NHADA registration to each NHADA franchised and independent member company. One owner/dealer or manager may take advantage of this opportunity and bring one free guest, a $450 value! This offer is subject to availability, so don’t delay. This Early Bird offer ends May 10 or when the event sells out, whichever comes first.

Register online at nhada.com/Convention or download the Convention registration form. If you have any questions, contact Jean Conlon at [email protected] or 800-852-3372.

Early Bird Rate of Zero Extended Until May 10

North Conway Country Club (NCCC) is the site of the golf tournament on Monday, June 27. The tournament fee of $70 is not included in the NHADA registration fee.

Golf course photos are courtesy of the North Conway Country Club. Red Jacket Mountain View Resort photos (facing page) are courtesy of the resort.

The Early Bird Member rate includes: • Bob Marley Comedy Show on Sunday night (sponsored by Albin, Randall & Bennett); • Hawaiian Dancers & Drummers on Monday night; (sponsored by American Financial Automotive Services, Inc.); • Waterpark Admission; • Mini-Spa (limited spots, subject to availability); • Wine Tasting on Sunday; • Sunday Evening Reception; • Sunday Sit-down Tasting Menu Dinner; • Monday Breakfast; • Monday Buffet Lunch; • Tuesday Breakfast; • Monday Family Luau Reception & Dinner; • Ice Cream Smörgåsbord; • Kids’ Club; • Sunday Evening Kids’ Entertainment; and • Annual Meeting on Tuesday with awards & cash prizes.We will also have group discounts for those wishing to take advantage of North Conway offerings, including Storyland and Cranmore.


April 2016 page 9

NHADA Family ConventionJune 26-28, 2016

Red Jacket Mountain View Resort

North Conway

Room reservations are not included in the NHADA registration.

To make your Red Jacket Mountain View Resort room reser-vation, please call the resort directly at 800-672-0500. They will be happy to review room options that meet your needs.

Attendees must reference group code: 243065 — and identify your-self as a member of NHADA.

(Top to bottom) The Red Jacket Mountain View Resort is keeping it’s lights on for you.

The view is magnificent.

The hotel pool and onsite indoor waterpark also await!

Booking Your Room

June 26 and 27:• Standard hotel rooms are $129 per night.• A limited number of townhouses are also available at $229 per night, plus tax. For those wishing to extend their stay beyond the Convention dates:• Tuesday (6/28) night’s rates are the same as above.• Friday & Saturday (6/24 & 6/25) rates are $200 per night for a standard room and $300 for a townhouse.All rooms are subject to availability and taxes are extra.

The group rate reservation cut-off date is May 26.

Reservations received after this date will be accepted by the Resort on a space available basis at current pricing on the day of the reservation.

Room Rates

May 2016


May 16, 2016 The Radisson Hotel Manchester

7:30 - 8:45 AM REGISTRATION – CONTINENTAL BREAKFAST

SOLUTIONS FOR: Management Teamwork Communication/ Conflict Resolution

Employment Law: Managing By the Rules

8:45 - 10:00 AMBreakout Sessions 1

Manager, Leader, Who Am I?

(New Ways to Get the Business Results our

Organizations Require)James H. Kimberly, President

Sapphire Consulting, LLC

Building High Performance Teams

(Ways to build self-directed teams in order to find ways of increasing efficiency and

providing higher levels of service.)

Gerri King, PhD. Human Dynamics Associates, Inc.

Let’s Talk for a Change(How to Engage People In

Game-Changing Conversations About Critical

Issues)David Lee,

HumanNatureAtWork

“Key FLSA Issues for NHADA Members”

Presented by US DOL Staff; with Attorneys

Margaret “Peg” O’Brien of Devine Millimet; andJennifer Shea Moeckel

of Cook, Little, Rosenblatt & Manson, p.l.l.c.

10:00 - 11:05 AM**Make your Way to Next

Session

PARTNER EXPO – REFRESHMENTS AT VENDOR EXPO(Bring Expo Card to each table – $500 Gift Card Raffle)

SOLUTIONS FOR: Emotional Intelligence Management Communication Employment Law: Managing By the Rules

11:15 a.m. - 12:30 p.m. Breakout Sessions 2

Leading With Emotional Intelligence(Success at work is based on emotional and social

competencies. Learn how Emotional Quotient

competencies can be identified, enhanced and leveraged for future leadership success.)

James H. Kimberly, President Sapphire Consulting, LLC

“The Duh!” Management and Supervision

(This presentation dispels myths associated with effective

leadership and provides common sense approaches

that supervisors and managers can immediately apply)

Gerri King, PhD. Human Dynamics Associates, Inc.

Why Your Millennial Employees Are Just Not

That Into You… and What to Do About It (Identify & Remedy Common

Reasons Why Employees Are Not Engaged)

David Lee, HumanNatureAtWork

Drugs and Alcohol in the Workplace —

Management, Testing, Treatment, and Discipline

AttorneysMargaret “Peg” O’Brien of Devine Millimet; and

Jennifer Shea Moeckel ofCook, Little, Rosenblatt &

Manson, p.l.l.c.

12:30 - 1:30 PM PARTNER EXPO — LUNCH AT VENDOR EXPO (Bring Expo Card to each table — $500 Gift Card Raffle)

SOLUTIONS FOR: Coaching Customer Service Communication Employment Law: Managing By the Rules

1:30 p.m. - 2:45 p.m. Breakout Sessions 3

Embracing a Coaching Culture (Building Coaching

Relationships That Result in Sustainable High Performance

that Drives Bottom-Line Results)

James H. Kimberly, President Sapphire Consulting, LLC

Enhancing Customer Service(Actively listening to

customers, being proactive in dealing with their

conflicts and concerns, and staying on top of an

exceptional service program)Gerri King, PhD.

Human Dynamics Associates, Inc.

Now I Know Why They’re Acting That Way!

(How to Understand & Work Effectively With People Having

Different Personality Styles)David Lee,

HumanNatureAtWork

An Employee Has Been Injured in Your

Workplace, Now What? Attorneys

Margaret “Peg” O’Brien of Devine Millimet; and

Jennifer Shea Moeckel ofCook, Little, Rosenblatt &

Manson, p.l.l.c.

Bring Your Management Team!Register online at nhada.com.

Contact Jean Conlon at 800-852-3372 or [email protected] with questions.

May 2016 page 11


Highlights of National Automotive Technology CompetitionGeorge Dykstra, Automotive Education Consultant

This was an exciting year for NH’s au-tomotive competitors in the National

Automotive Technology Competition in New York City. Of special note have been the rising scores on competition qualifying tests, which speaks well, not only for our winners, but for all of our program participants.

This year also brought some less than happy news when we lost the sponsorship of the American Automobile Association (AAA), which meant the end of the long time Ford /AAA contest. This means two of our students, who once would have received full tuition scholarships to the Ford ASSET program, no longer will. Some of you may remember... this contest started in the ’50s as the Chrysler/AAA skills contest.

After 15 years of providing great Automotive Skills USA contests at Nashua Community College, Instructor Karl Wunderlich and his department faculty have returned the contest to Lakes Region Community College, where it was held for many years before. We thank Karl and his team for the many years of service to our high school automotive students. We also thank Jamie Decato, himself a national Silver medal winner, for picking up where Karl leaves off.

This year the new automotive facility at Lakes Region Community College was home for the contest with 12 schools and 26 students participating. Congratulations to Austin Gagne our Gold medal winner from Richard W. Creteau Regional Technology Center in

Rochester. This is the first time I can remember a student from Rochester t a k i n g Go l d . A l s o congratulations Austin O’Dea and Nathan Cushman from Concord Regional Technology Center who won Silver

and Bronze respectively.Special Thanks go to Larry Foss of Foss

Motors Inc. in Exeter, Paul Holloway of Holloway Automotive Group, and Scott Holloway of Holloway Buick GMC Cadillac in Portsmouth for their contributions of time and competition vehicles for the PS Skills USA contest.

New Hampshire’s representatives at the 2016 National Automotive Technology

George Dykstra

Tech Competition – continued on page 13

May 2016


May 2016 page 13



“ Aftermarket F&I Services”

For more information, please contact Denis Richards at 603-494-0349 or

Larry Cunningham at 617-921-0264.

Larry CunninghamDenis Richards

Alpha Warranty ServicesLogos CMYK

B R O N Z E

competition in New York City were Jacob Killam and Travis Stacy of the Concord Regional Automotive Technology program. This is the toughest competition in the country. Congratulation to these students and their instructor Craig Emerson for representing our state at this national contest.

Special thanks go to Amanda Grappone

Osmer of Grappone Automotive Group for providing the training vehicles and to Mark Tulley of Tulley Automotive Group for providing transportation to New York City.

These competitions highlight the best of the best and offer excellent experiences for our aspiring automotive technicians.

Loss Prevention Moves On to the Summer Movie SeasonBrian Duplessis, Loss Prevention Coordinator

After a busy winter that saw the intro-duction of online safety training and,

thankfully, very little injury producing winter weather, Loss Prevention is turning its attention to summer.

As with every summer, the season is starting with phone calls to us from NHADA Workers’ Compensation Trust (WCT) members asking if technicians can wear shorts.

No! Shorts are unsafe and anyway, unattractive.

Yet, certainly summer’s heat is a concern as temperature in shops start to soar.

WCT members should take steps to combat heat-related stress: It is important to recognize the signs of heat stress and heat stroke. Look for more summer safety information coming soon to Dateline: NH.

New TrainingAlso this season, Loss Prevention sets out upon several new training development projects. A forklift safety video, specific to NHADA member operations, is currently being filmed.

A Lockout/Tagout video also will be completed this summer. We hope to add tire safety/certification and tire changer offerings as well.

Loss Prevention recently met with Kevin Rohlwing, senior vice president of training at the Tire Industry Association and with representatives of NHADA Bronze-level partner Sullivan Tire, Inc.®/Liftworks on offering their technician trainings on NHADA’s Traincaster site, http://bit.ly/23Lq3yd.

NHADA Gold-level, and endorsed, partner Automotive Equipment Technical Institute (AETI) is developing a tire

changer safety training program that likewise w i l l b e h o s t e d o n Traincaster. Read this article to see why these trainings are important: http://bit.ly/1SUgL7U.

The goal of these efforts is to continue in the development of a comprehensive, industry specific, library of safety training for the utilization of NHADA members. This training reduces injuries and liability, which increases profitability.

So while a busy summer season is on tap for the Loss Prevention department, make sure your staff safety training is up to date and that your summer is a safe one.

Brian Duplessis

43 67 37 80 99 82 39

$108,343

$620,084

$66,946

$299,835

$521,102

$970,987

$210,500

2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 2 0 1 5 2 0 1 6

Weather-Related Sl ip /Fal l Claims Costs

Tech Competition – continued from page 13

Number

Cost

May 2016



B R O N Z E

Cross Insurance

ENDORSED FOR DEALERS’ SURETY BONDSPROVIDES INSURANCE TO DEALERSHIPS

NHADA endorsed company for bonding. You have direct access to

C.N.A/Western Surety. Tel: 800-331-6053

Fax: 605-335-0357 [email protected]

Commercial linesDonald Bisson: [email protected]

Personal linesSandra Anaya: [email protected]

Commercial BondsDot Warshaw: [email protected]

Summer Hiring Season Approaches,Margaret “Peg” O’Brien, Esq., Devine, Millimet & Branch, P.A.

As employers gear up for the summer hiring season, we thought this

would be an opportune time to review the laws governing the employment of individuals under the age of 18 in NH, as we have done in previous years.

Which laws govern youth employment? The federal Fair Labor Standards Act (“FLSA”) and state youth employment law govern youth employment in NH. Youth work-rules are routinely enforced by both the NH and U.S. departments of labor. Employers should ensure that any individuals responsible for summer hiring are aware of the state and federal rules pertaining to youth employment and that all supervisors are properly

trained with respect to the scope of appropriate work for minors, as well as with respect to scheduling issues.

Who is a “youth”? Any individual under the age of 18. When does the law prohibit the employment of a youth? In general, any youth under the age of 14 may not work in NH (there are exceptions for casual work and newspaper delivery). Additionally, most youths may not perform “hazardous” work, such as, but not limited to, commercial driving, excavation, manufacturing explosives, and operating many types of power-driven equipment.

Permissible work/hours14- and 15-year-olds: • Youths who are 14 and 15 years of age may work in various non-manufacturing, non-mining, and non-hazardous jobs, such as found in retail stores, restaurants, movie theaters, amusement parks, and gasoline service stations. Youths under 16 cannot work in warehouse, communications or public utilities jobs, construction or repair jobs, or jobs in which they drive a motor vehicle, or operate power-driven machinery or hoisting apparatus (other than typical office machines). They cannot bake, cook (except with gas or electric grills that do not involve cooking over an open flame), work with freezers or meat coolers, or work in meat processing areas, or operate, set-up, adjust, clean, oil or repair power-drive food slicers, grinders, choppers, cutters, or bakery mixers. For more information about jobs suitable for minors, see Prohibited Occupations for Non-Agricultural Employees.

• They are permitted to work three hours on a school day during non-school hours and a total of 18 hours during the school week. • On non-school days, they may work eight hours per day. During the summer vacation, they may work six days per

week, but not exceed 40 hours per week in work. • Lastly, they may only work between 7:00 a.m. and 7:00 p.m., except from June 1 through Labor Day, when they are permitted to work until 9:00 p.m. 16- and 17-year-olds: • They are permitted to work no more than six consecutive days during the school calendar week, which is Sunday through Saturday. • They may work no more than 30 hours per week during the school calendar week. • They may work no more than ten hours a day in manufacturing or more than ten-and-a-quarter hours a day at manual or mechanical labor in any other employment that is not exempt by statute. • From June 1 through Labor Day, these minors may work no more than six consecutive days or 48 hours in any one week.• They may perform no more night work than 8 hours in 24 hours.

Exception: In general, the minimum age requirements do not apply to minors employed by their parent or by a person acting as their guardian. There are slight variations to the above guidelines for 16- or 17-year-olds who are not enrolled in school.

Posters: NH employers are required to post in a conspicuous place in every room where youths are employed a printed

Margaret O’Brien, Esq.

May 2016 page 15


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notice stating the hours of work, the time allowed for dinner or other meals, and the maximum number of hours any youth is permitted to work in any one day.

Certificates: NH requires most youths under the age of 16 to acquire a NH Youth Employment Certificate from the school district within three business days of the first day of employment. For 16- and 17-year-olds, the employer must obtain a signed written document from the youth’s parent or legal guardian permitting the youth’s employment and this permission form must be on file at the worksite prior to the first day of employment. Samples of both of these forms are available on the NH Department of Labor’s website at http://1.usa.gov/1cab7QJ.

Penalties: Employers violating youth employment laws risk criminal and civil penalties, including fines and imprisonment. Under federal law, employers are subject to a civil money penalty of up to $10,000 per worker for each violation of the child labor laws. In addition, employers are subject to a civil money penalty of $50,000 for each violation that causes the death or serious injury of any minor employee, and that penalty may be doubled, up to $100,000, when the violations are determined to be wilful or repeated. Federal law also provides for a criminal fine of up to $10,000 upon conviction for a wilful violation of child labor laws. For a second conviction for a wilful violation, the act provides for a fine of not more than $10,000 and imprisonment for up to six months, or both. State law also imposes civil and criminal penalties for violations of youth employment laws.

Other Considerations: Teenagers and young adults often have limited work experience and may not understand what

is appropriate or “normal” behavior in the workplace. As such, young workers may be more susceptible or vulnerable to sexual harassment and discrimination in the workplace and may not understand how to report such conduct. Employers should consider taking special care to train young employees on company policies and reporting procedures for discrimination and harassment upon hire. By encouraging young employees to come forward and report any problems as they arise, employers will have the

opportunity to take appropriate action before the situation grows worse.

Unpaid Interns: Finally, many teenagers and young adults express interest in working for free as a summer “intern” in order to gain practical work experience. Most unpaid interns and employers consider the relationship a win-win — the intern gets a foot in the door for regular employment, and the employer gets the benefit of some unpaid work from

Summer Hiring – continued on page 18


page 16 April 2016

NHADA Annual Renewals DueLisa Lavoie, Membership Coordinator

It’s renewal time at NHADA. Thank you for your continued support. Without you we would be unable to offer affordable products and services, advocate for the motor vehicle industry or provide timely educational events and meetings. Your membership matters, and we are grateful for your participation.

By now you will have received your renewal notice.

However, the renewal process is a little different this year: Trustees of the NHADA Workers’ Compensation Trust (WCT) have voted to pay WCT members’ annual dues.

That’s right, if you belong to the WCT, you owe zero dollars for dues renewal. Yet, even though the dues will be paid in full, you will still have the opportunity to donate to the very

critical Legal Defense Fund, and you will still need to complete your renewal application in its entirety.

The due date for all other association members was the beginning of May. If you’ve already replied, thank you! If

not, please do so as soon as you can.Again thank you for supporting

NHADA and stay tuned!

Lisa Lavoie

Where You Send Your Payments MattersMichael Rosenblum, CAE, Executive Vice President/Treasurer

Did you know that NHADA has five divisions, each requiring separate bank accounts? What you’re paying for will decide where your payment goes.

To help us process your payments efficiently, please do not combine checks to different divisions. Due to a re-curring issue of payments being sent to wrong divisions, we are asking you to review the chart below and make sure that you are sending your payment to the correct NHADA division. By mailing to the correct division, you help us control administrative costs, resulting in savings to your organization. Your cooperation is greatly appreciated.

Payments for: Mail to:

Medical, Dental, Life, Short-Term & Vision NHAD Services-Insurance Division P.O. Box 417239 Boston, MA 02241-7239

Workers’ Compensation Trust NHADA Workers’ Compensation Trust P.O. Box 417241 Boston, MA 02241-7241

Automotive Supplies and Forms NHAD Services-Products Division P.O. Box 417244 Boston, MA 02241-7244

Association Dues, Conferences, Meetings, Conventions, Auto Show

NH Automobile Dealers Association or NHADA P.O. Box 417236 Boston, MA 02241-7236

Seminars, Golf Tournament, Charity Preview Night NH Automotive Education Foundation or NHAEF P.O. Box 417248 Boston, MA 02241-7248

Michael Rosenblum

Did you know that the Association, Education Foundation and Services accept all credit cards? You can phone in your card number to Denise Kremidas at 800-852-3372.


April 2016 page 17

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Pledging to Support Our Service MembersHeritage Harley Davidson in Concord recently p l edged suppor t to the NH chapter of the organization Employer Support of the Guard & Reserve. Heritage has a long history of supporting our service members, v e t e r a n s a n d t h e i r families. The business recently hired a National Guard member to work in the parts department; that’s just one example of their support. Heritage

also provides special incentives for people in the service and veterans, including special financing. In January 2015, the NHADA Board of Directors adopted a Statement of Support with the aim of encouraging association member businesses to support employee participation in the military, in part by pledging with the NH ESGR. Online visit http://bit.ly/1jJA6JV.

Heritage Harley-Davidson, Inc. – Pictured from left to right: Bruce Thompson, ESGR Region 4 chairman; Rebecca Bunyard of Heritage Harley Davidson; and Gen. Steve Curry, Ret. of the national ESGR.

Green Your Fleet! Workshop June 10, 2016

New Hampshire Motor Speedway!

Interested in saving money and reducing pollution?

Green Your Fleet! is a FREE workshop hosted by Granite State Clean Cities Coalition and New Hampshire Motor Speedway.

Come see an exceptional vehicle display including our electric cars!

The event features the latest in alternative fuels, vehicles and petroleum reduction.

New England fleet managers share their experiences with new technology and fuels, and provide money-saving tips on reducing fuel consumption.

twitter.com/GS_Clean_Citiesfacebook.com/granitestatecleancities

May 2016


Safety/OBD II Inspections StatisticsSafety

Inspection Results Mar ’16

Percent of Total YTD ’16

Percent of Total

Total * 142,823 100.00% 393,424 100.00%

Passed 113,738 79.60% 313,937 79.80%

Corrected 15,758 11.00% 42,768 10.90%

Rejected 8,125 5.70% 22,587 5.70%

Untested 5,202 3.60% 14,132 3.60%

OBD II Inspection Results

(1996 and newer)

Total 127,199 100.00% 353,822 100.00%

Passed 110,831 87.10% 307,922 87.00%

Rejected 10,780 8.50% 30,230 8.50%

Untested 5,588 4.40% 15,670 4.40%

* Total numbers include OBD II Inspections

Statistics provided by Gordon-Darby

NHADA Mission Statement: To be the voice of the motor vehicle industry by providing services, education and investment in New Hampshire’s economy.

2015-16 Unemployment Rates by Area

Dec Jan Feb

United States 4.8% 5.3% 5.2%

New England 4.4% 5.1% TBA

Connecticut 5.0% 6.0% TBA

Maine 3.8% 4.6% TBA

Massachusetts 4.6% 4.9% TBA

New Hampshire 2.9% 3.2% 3.1%

Rhode Island 4.8% 6.2% TBA

Vermont 3.1% 4.0% TBA

Title Statistics Report Ending March 2016New Hampshire Department of Safety, Division of Motor Vehicles

Mar ’16 Mar ’15 ’16 YTD ’15 YTD

Titles Issued for New and Demo Vehicles: 9,921 9,466 30,906 24,588

Titles Issued for Used Vehicles: 22,340 20,002 65,368 50,977

TOTAL TITLES ISSUED: 32,261 29,468 96,274 75,565

Titles Issued with a Lien: 14,955 14,384 44,678 36,602

Titles Issued with no Lien: 17,306 1,584 51,596 38,963

Salvage Titles Issued: 1,455 1,354 4,349 3,767

Salvage Tags Issued: 217 156 518 363

Titles Issued for Heavy Trucks More than 15 Years Old: 45 29 115 88

Titles Issued for Heavy Trucks 15 Years Old or Less: 129 101 381 337

Titles Issued for Trailers: 852 506 2,256 1396

Titles Issued for Motorcycles: 1,226 547 2,306 1270

Titles Issued for Motor Homes: 66 46 184 128

an energetic worker. However, there are serious legal considerations every private employer must consider before using unpaid interns. These “unpaid internships” may run afoul of federal and state wage and hour laws. The U.S. Department of Labor has issued guidance addressing this issue of unpaid interns for employers. (See U.S. Department of Labor Fact Sheet #71: http://1.usa.gov/12PLM5V.)

Summer Hiring – continued from page 15

May 2016 page 19


Automotive Equipment Technical Institute (AETI)*Bank of America

New Hampshire Union Leader

O’Connor & Drew, P.C.Service Credit Union

Tyler, Simms & St. Sauveur, CPAs, P.C.

Cross Insurance (bonds only)*Tri State Fire Protection LLC*

Alpha Warranty ServicesAmy Martineau, Commercial Insurance Specialists

Auto Auction of New EnglandAuto Use

Auto/Mate Dealership SystemsAutomotive Garage Tools

Bellwether Community Credit UnionClean Harbors Environmental Services

ConvenientMD Urgent CareCook, Little, Rosenblatt & Manson, p.l.l.c.

CUDLDealertrack Technologies

ExpressMED/BOAC and Apple TherapyF & I ResourcesG&K Services

GH Berlin/WindwardG W Marketing ServicesHolmes Law Offices PLLC

Huntington National BankiHeart Media from Clear Channel

Jewett Construction Co. Inc.JM&A Group

Key BankLumens For Less

MacPage LLCManheim New EnglandMiCorp Dealer ServicesMike’s Equipment Repair

Nancy Phillips Associates, Inc.NBT Bank

Resources Management GroupSanel Auto Parts Co.

Santander BankShell Lubricants

Sullivan Tire Inc.®/Lift Works Corp.TR2 Corp/LSI Industries

WOKQ

NHAD Services, Inc–Insurance Division*NHAD Services, Inc- Products Division*NHADA Workers’ Compensation Trust*

STAPLES® Advantage*American Financial & Automotive Services

Comcast SpotlightComcast Business Class

Gordon-Darby NHOST Services, Inc.TrueCAR

WMUR-TV/WMUR.com

American Fidelity Assurance Company*Anthem Blue Cross Blue Shield

in New Hampshire*Northeast Delta Dental*Albin, Randall & Bennett

Cars.com

Devine MillimetEnterprise Rent-A-CarSouthern Auto Auction

St. Mary’s BankTD Bank / TD Auto Finance

Thank You 2016 NHADA Partners!These Partners have answered the call and supported NHADA programs and events. Please consider your partners first when you need professional services for your business. To become a 2016 NHADA Partner please call Jean Conlon at 800-852-3372. Compiled March 25, 2016. Companies endorsed by the NHADA are listed first within each association partner level.

* Endorsed

• 20 Lanes • 4,000 Vehicles • Every Wednesday

America’s LargestIndependent Auction

161 South Main Street • East Windsor, CT 06088 • saa.com

Tim MacIntyreDealership [email protected]

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