driving office 365 adoption with mobility and novelty
TRANSCRIPT
© 2016 PSC Group, LLC
Who is Michael Blumenthal?
• Technical Solution Evangelist at PSC Group
• Office 365 MVP
• In IT Consulting since 1995
• I help teams be more productive
© 2016 PSC Group, LLC
Audience Survey
• How many of you own a smartphone?• How many of you use it for work?• Intranet – SharePoint or Office 365 or other?• Your Role
© 2016 PSC Group, LLC
Agenda
The Mobile Imperative
The Office 365 Mobile Story
Business Processes that Mobilize Well
Getting There
Breaking through the Noise Raffle at
End!
© 2016 PSC Group, LLC
Let’s look at the numbers Click icon to add picture
I’m not making this up!Find this report athttp://www.slideshare.net/wearesocialsg/digital-in-2016
© 2016 PSC Group, LLC
“It's not the mobility of the device, it's actually the mobility of the individual experience.”
- Satya Nadella CEO, Microsoft
© 2016 PSC Group, LLC
O365 Groups
Files
Lists
Pages
Calendar
Notebook
Planner
Email DL
Discussions
Chat
© 2016 PSC Group, LLC
Summarizing the Tools
• SharePoint’s your mobile, intelligent Intranet• Office 365 lets you get business done together
from anywhere• Mobility of experiences across devices
© 2016 PSC Group, LLC
Working On the Go
Review documents
Consume E2E Published content
Look up contacts
Call into Meetings
Scan Receipts
Approve requests
Task-oriented Biz Processes
© 2016 PSC Group, LLC
Business scenario improvements
First Day Last Day
Document Co-Authoring
Killing off FileShares
Killing off VPN
Great Security and Auditing
© 2016 PSC Group, LLC
Benefits
Low cost per user
Continuous tool improvement
Improve →
Communication
Collaboration
Engagement
Processes
© 2016 PSC Group, LLC
Making Change
Measure the current process
Start Small
Start with People
Plan for how people learn
© 2016 PSC Group, LLC
As-Is Questions
How long does it take?
What are the pain points?
How much does this way cost?
© 2016 PSC Group, LLC
Supporting the Learning Path
Mentor
Master
Independent
Operational
Aware
• Recruit as a Champion
• Mentor as needed• Provide self service
support
• Provide Training• Drive Awareness
© 2016 PSC Group, LLC
Providing Training
Lunch & Learns
Classroom
Conferences
Online Training
White Glove
© 2016 PSC Group, LLC
Measuring Change
Measure the old process
Measure the new process
Grow & iterate
© 2016 PSC Group, LLC
Agenda
The Mobile Imperative
The Office 365 Mobile Story
Business Processes that Mobilize Well
Getting There
Breaking through the Noise
© 2016 PSC Group, LLC
Inform via Multiple Channels of Communication
• Email (tired)• Posters• Internal Social Media
• Intranet site announcements
• IT Senior Leadership Champions
• Ongoing training
IT Fair
© 2016 PSC Group, LLC
The IT Fair
Like SPFest but SIMPLER!
A chance for people to discover the tools!
© 2016 PSC Group, LLC
IT Fair Benefits
• It’s Different• It’s Fun• People see what the tools
can do• Hardware and Software
• Drive Awareness, precursor of Adoption!
© 2016 PSC Group, LLC
IT Fair Logistics
• Registration• Venue• Schedule• Speakers• Food• Décor• Cost
• Picture of Logistics cheat sheet
© 2016 PSC Group, LLC
IT Fair Logistics - Attendance
• Email• Posters• Internal Social Media• Intranet site
announcements• IT Senior Leadership
Champions• Registration
© 2016 PSC Group, LLC
IT Fair Content
• Email Tips & Tricks• How SharePoint Team
Sites Empower Teams• What to Use When• MS Planner• Smartboards How To• Helpdesk Ticketing• New Hardware
• What YOU need• Post next to each
room!
© 2016 PSC Group, LLC
IT Fair Speakers
• Recruit your Champions• Recruit your Vendors• Recruit an MVP
© 2016 PSC Group, LLC
Need an O365 Subject Matter Expert for your next IT Fair?
Michael Blumenthal, Office Server & Services MVP
Chris N Johnson, Office Development MVP
Presentations
Q&A
Contact Michael Blumenthal for details
© 2016 PSC Group, LLC
IT Fair Logistics
• Registration• Venue• Schedule• Speakers• Food• Décor• Cost
• Picture of Logistics cheat sheet
© 2016 PSC Group, LLC
Enable Follow Up After the Fair
• Must Help People Change
• Distribute IT Deparment Contact Info!
• Surveys• Hand
Delivered Prizes
© 2016 PSC Group, LLC
Measuring Success
• Surveys• Survey Results• Software Usage Reports• Track Attendance
© 2016 PSC Group, LLC
Resources
Office 365 Adoption User Group
My Channel 9 Videos
IT Fair Logistics Checklist
FastTrack.Microsoft.com
Deployment Planning Days in your EA
© 2016 PSC Group, LLC
In Review
The Mobile Imperative
The Office 365 Mobile Story
Business Processes that Mobilize Well
Getting There
Breaking through the Noise
© 2016 PSC Group, LLC
Surveys
54
Feedback Please!Session Surveys via Event App
Select “Schedule” -> Select Session -> Scroll to “Session Survey”
Download the App:Event URL https://crowd.cc/chi2016 Your App URL https://crowd.cc/s/mGoA Or search for “SharePoint Fest” in App Store
Learn from the Top SharePoint Experts
SharePoint FestChicago 2016
WWW.SHAREPOINTFEST.COM