driving positive change with csr - road safety

20
The Customer Experience Company CSR Campaign on Road Safety Driving Positive Change Namrata Rana

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To bring change in the urban environment, one element at a time, through the process of active seeing

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Page 1: Driving Positive Change with CSR -  Road Safety

The Customer Experience Company

CSR Campaign on Road SafetyDriving Positive ChangeNamrata Rana

Page 2: Driving Positive Change with CSR -  Road Safety

The Project

aims to bring change in the urban environment, one element at a time, through the process of active seeing

Page 3: Driving Positive Change with CSR -  Road Safety

Urban ChaosThe human body is not regarded and viewed as a central point-of-reference in urban designing.

Design is not developed in keeping with ground reality.

We are conditioned to continuously turn a blind eye to the chaos that surrounds us, perhaps because it is overwhelming and the concerned authorities are invisible

Page 4: Driving Positive Change with CSR -  Road Safety

Road Safety and Road MannersNot a day passes without a report of a major accident on India’s roads. There are people who lose their loved ones and people who have injuries that they need to cope with for years to come.

Most accidents, are likely to be caused because of brazen behavior on roads, low rule awareness and poor driving ability.

Areas of concern

Page 5: Driving Positive Change with CSR -  Road Safety

Street EcoSystemOur streets are dirty, pavements broken and trees in poor condition.No thought is given to the surroundings outside our homes.

Road Signs, Pavements, Crossings and Street furniture need a complete revamp in terms of design and applicability

Areas of concern

Page 6: Driving Positive Change with CSR -  Road Safety

Core Elements

Involving Schools Educational Sessions Power of Seeing report cards

Creating ground level awareness Involving teachers and parents Showcasing the project to eminent people

Build the opportunity by engaging community

Caring for people

Genuinely making a difference

Linking up Sales and Awareness to causes for the community

Page 7: Driving Positive Change with CSR -  Road Safety

How to do it?

ASK What’s wrong with our roads?

LEARN How can we make a difference?

LOOK A day in the life.....

Change Role Playing, Talks, Books, Videos

safety and road manners

through the eyes of people

Driving Positive Change

Page 8: Driving Positive Change with CSR -  Road Safety

Community Engagement Framework

What are the Challenges that Delhi faces? Solutions and Opportunities

Panel Discussions + Web + Print

1- AskWhat’s wrong with our Roads?

Page 9: Driving Positive Change with CSR -  Road Safety

Activity Plan

Expert Panel + Public + Media Partner + Web

1. Expert panel goes through a detailed discussion

2. Delhi Branded Vision document is created

3. Vision document is printed in a published and is available online

4. Community feedback is taken from Schools / Colleges / Resident Associations / Community Bodies

5. Volunteers are requested to register and sign up

6. Mass - ground level support is generated

7. Activity begins with high visibility and traction for long term sustainability

Page 10: Driving Positive Change with CSR -  Road Safety

‘What’s wrong with our roads?’ Website + Social Media

What’s wrong with our roads website

Twitter, Facebook inputs are taken from general public on issues and areas of concern before and during the launch.

Live Tweeting and event webcast

driving+change.com

Be a change maker

Page 11: Driving Positive Change with CSR -  Road Safety

Expert Assessment Citizen Feedback School engagement Framework

2- LearnMaking a difference

safety and road manners

Page 12: Driving Positive Change with CSR -  Road Safety

Make an integrated list of issues raised by expert panel and public

Develop internal doability and business impact criteria

Make a 1 year / 3 month task list based on measurement criteria

This should be done to ensure that the list of activities meets the needs of the local community as well as that of the company

A list of areas that the company will focus on needs to be generated

How will we do this

Page 13: Driving Positive Change with CSR -  Road Safety

Sample ShortlistRash drivingObstructive parkingNumber plate issuesTinted car windowsViolation of stop line / yellow lineUnderage drivingOver speedingVehicular pollutionKnowledge of traffic rules||-more....

Company Criteria

Doing well by doing good

1. Will this make a genuine impact

2. Can it be linked to product sales/ service delivery

3. Can the campaign drive dealership traffic

4. Is this activity - Doable - long term / short term

5. Cost benefit analysis

Page 14: Driving Positive Change with CSR -  Road Safety

Activities

Engage Children in schools and Colleges

Begin print media campaign on safety and road manners

Use Website to generate visibility and engagement with Student Community / citizens Example - Citizens / students upload photographs, write about areas of concern. On a weekly basis a Citizen of the week and their area of concern is highlighted in print and web.

‘Driving + Change’ Contest

Venue - Web, Dealerships

Prize - Cash + Winning designs get converted in ‘Driving Change T-shits’

Page 15: Driving Positive Change with CSR -  Road Safety

Sample Contests / Content

The right way...

Divide and Rule

Jay walkers beware

My right to walk

Courtesy doesn’t hurt

Method to the Madness

....more

Page 16: Driving Positive Change with CSR -  Road Safety

Driving a change Designer Collection

Winners are gifted ‘Driving a change’ memorabilia

T shirts / Mugs / - Driving a change branded collateral

Money generated from sale will be given to support Road Accident Victims

NID Designers Commissioned to create a special ‘Change your city’ Designer Collection using organic eco friendly materials

Page 17: Driving Positive Change with CSR -  Road Safety

Prototyping Framework

3- LookA day in the life of....

Page 18: Driving Positive Change with CSR -  Road Safety

Role Playing, Talks, Books, Videos, Experience creation Framework

4- ChangeMaking a difference

Page 19: Driving Positive Change with CSR -  Road Safety

Engage prominent schools in Delhi, Gurgaon, Noida

Conduct workshops on road safety and environment - Invite experts: road safety experts, designers, architects, urban designers/planners,

policy makers, photographers & writers journalists to make presentations and conduct

workshops at schools

Focus to develop educational tools, methodologies & solution-oriented exercises through each workshop

Document and make films on each presentation/workshop

Prepare a document consolidating all information collected through workshops & presentations by experts plus data, case-histories, insights, narratives collected by the children

Convert the assimilated material into a handsomely produced text book for schools--with hands-on tasks and exercises, worksheets and CD-ROMs

Driving Change

Page 20: Driving Positive Change with CSR -  Road Safety

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