dst support [email protected] http:dst.sitemax.com

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DST Support DST Support www.myjohnstone.com/dst [email protected] om http:dst.sitemax.com

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Page 1: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST SupportDST Support

www.myjohnstone.com/[email protected]

http:dst.sitemax.com

Page 2: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST EmailDST Email

Please send email inquiries to the following email addresses;– [email protected]

Page 3: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST eFaxDST eFax

Please send all DST Support faxes communications;– 413.254.7943

Page 4: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST WebsiteDST Website

Check out the DST website for the latest:– System Information – Menu Documentation– Upgrade information– Hardware Information– Monthly Bulletins– JSWebstore Information– Annual Meeting Information/Updates

– http://dst.sitemax.com

Page 5: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help SiteDST Help Site

There’s a new and improved way to get HELP.

DST has a new help site designed to increase DST staff efficiency, job tracking, and ease of job entry.

Start entering your job requests today...

www.myjohnstone.com/dst

Page 6: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help SiteDST Help Site

Go to www.myjohnstone.com/dst Enter the password (required first time only) “supportme”

Page 7: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help Site DST Help Site (select your contact info)(select your contact info)

Select your store and name Check the ‘Save my Selection option to save a cookie on

your machine for easy return next time.

Page 8: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help Site DST Help Site (select the job type)(select the job type)

Select the Job Type

Page 9: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help Site DST Help Site (provide us with a detailed description (provide us with a detailed description

of your problem…include menu paths, examples, fax)of your problem…include menu paths, examples, fax)

Enter your job request information _as detailed as possible_

Page 10: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help Site DST Help Site (select due date)(select due date)

Select Job Due Date

Page 11: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help Site DST Help Site (confirmation of job entry)(confirmation of job entry)

Your job has been successfully added!!!

Page 12: DST Support  Databasesupport@johnstonesupply.com http:dst.sitemax.com

DST Help Site DST Help Site (email confirmation)(email confirmation)

Every job is also confirmed via email.