dtdc
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Group 6
DTDC
Prepared by-
Shubhangi
Firoj
Deepak
Karan
Rashi
Submitted to-
Prof. S S Sharma
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Group 6
DTDC Overview
• Started in 1990• India’s largest delivery network• Handles 10 million parcels per month• 13,000 people in operations • 3,700 locations• Serves 10,000 Pin codes• 10 Regional offices and gateways• 240 International destinations• ISO9000 Certified• Reliance (ADAG) large shareholder
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Group 6
Technology
Web based tracking SMS based tracking Bar coding
verification IBM partnership 10 Years of
investment Linked with partners
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Group 6
Roadways : 65,569 kms. of Highways
Railways : 63,940 kms.
Airways : 30 major Airports
Waterways : 12 major ports & other minor
intermediate ports
Transportation medium
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Group 6
Tracking of consignment
• Customer can track all your Domestic Consignments sent via internet:
• SMS Tracking:
Current status can be checked by sending a SMS in the format 'DTDC Consignment No.' to the number: 9845324040
Domestic:
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Group 6
Tracking for international consignment
• Online tracking of Consignment sent to Overseas destinations. Enter Airway Bill No below:
SMS : To get the current status of International consignment, send a SMS in the format 'INTL Consignment No.' to the number: 9845324040.
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Group 6
Complaint Form