dual & howden cyber proposition
TRANSCRIPT
DUAL & Howden Cyber Proposition
26th April 2016
OUR KNOWLEDGE: YOUR ADVANTAGE
Introduction
The Context
The Solution
The Future
OUR KNOWLEDGE: YOUR ADVANTAGE
Introduction
OUR KNOWLEDGE: YOUR ADVANTAGE
Howden & Cyber
Why are we here today?
Here in the UK, Howden sells a variety of Cyber offerings to a multitude of clients
We are seeing an increase in ‘breach’ activity and Friday Frauds are hitting the headlines (SRA
is receiving 4 reports per month of these). These are just one manifestation of Cyber Risk.
Howden has partnered with DUAL on a Cyber Solution for Licensed Conveyancers. DUAL are
highly experienced on Cyber Risks, selling more than 15,000 policies globally p/a
We have seen a huge increase in enquiries (and binds) and
wanted to explain the proposition
OUR KNOWLEDGE: YOUR ADVANTAGE
The Context
OUR KNOWLEDGE: YOUR ADVANTAGE
The Context
OUR KNOWLEDGE: YOUR ADVANTAGE
The Context Continued
• Cyber Risks are multi-dimensional and may impact upon different firms
in different ways
• The risks are often not well-understood or articulated
• Many UK clients have, for too long, assumed that the risks were unique to US
firms
• The costs associated with a breach are not easy for some clients to evaluate and
there is an inevitable gap between what the insurance products do and what they
don’t (eg TalkTalk’s decision to provide free “upgrades” to its customers)
OUR KNOWLEDGE: YOUR ADVANTAGE
The Context Continued
• Most insureds (and particularly the insurance buyers themselves)
are not experts in IT per se
• The risk environment is changing on almost a daily basis:
• CryptoLocker – ransomware trojan which targeted
computers running Microsoft Windows
• Gameover Zeus – 1mln+ infections globally –
allegedly earned its owners more than $100mln
• Multiple strains/variants of malware
• Specific hacks (Talk Talk)
• DDoS attacks against online gaming firms
(eg PlayStation, Xbox, Nintendo) – Lizard Squad notoriety
• Straightforward privacy events (non-IT based)
OUR KNOWLEDGE: YOUR ADVANTAGE
The Solution
OUR KNOWLEDGE: YOUR ADVANTAGE
The Solution
• The UK Cyber Market is an evolutionary state:
• All solutions in the market at present are ultimately “partial” solutions
• DUAL intends to work with its broker partners to develop solutions that are robust and that,
over time, integrate and maintain relevance within the UK context
• Breach Response Capability is absolutely key:
• Comfort that support will be available when it is required most is critical
• DUAL’s experts have handled a vast number of breaches
• The first 24h are crucial, to swiftly diagnose the extent and severity of the breach:
Has a corporate device been stolen?
Has your server been hacked?
Have you been hit by a Distributed Denial of Service (DDoS) attack?
OUR KNOWLEDGE: YOUR ADVANTAGE
The Solution Continued
• Broad coverage combined with Expert Breach Response
• Concise form in plain English
• 1st Party Coverages, include:
A broad suite of Remediation Costs, including: Credit Monitoring Costs Cyber Extortion Costs Data Restoration Costs Legal Representation Expenses Notification Costs Public Relation Costs
• 3rd Party Coverages, include: Data Liability Media Liability
Sub-limited coverage for Social Engineering Loss (very useful for
clients that do not purchase Crime)
OUR KNOWLEDGE: YOUR ADVANTAGE
The Future
OUR KNOWLEDGE: YOUR ADVANTAGE
The Future
• In such a fast-moving environment, uncertainty is the only certainty!
• Because of our strong involvement in the UK Legal Environment, we are well-
placed to continue to develop innovative solutions to this emerging risk exposure
OUR KNOWLEDGE: YOUR ADVANTAGE
Thank you