dualog connection suite 2.10 – upgrade notice · 3.2.2 antivirus dualog has not invented its own...

Dualog Connection Suite 2.10 – Upgrade Notice

Author Kristian Olsen

Date 16.03.2010

Description Important notices when upgrading to Connection Suite 2.10

Revision Number 1.1

Dualog AS (Head Office) Alkeveien 14

N-9015 Tromsø Norway

www.dualog.com

http://www.dualog.com/

Upgrade Notice, Connection Suite 2.10

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able of Contents

1 Introduction .................................................................................................................................................... 3

2 Upgrading to Connection Suite 2.10 .............................................................................................................. 3

2.1 Upgrading Connection Suite Standard .................................................................................................. 3

2.2 Upgrading DuaCore Pro ......................................................................................................................... 3

2.3 Upgrading PortMapper and DHCP server .............................................................................................. 3

2.4 Services running after the upgrade ....................................................................................................... 4

3 New features in Connection Suite 2.10 .......................................................................................................... 5

3.1 New basic Functionality - overview ....................................................................................................... 5

3.1.1 New WebMail .................................................................................................................................... 5

3.1.2 LDAP Server ....................................................................................................................................... 6

3.2 New and improved Extensions .............................................................................................................. 6

3.2.1 Web4Sea ........................................................................................................................................... 6

3.2.2 AntiVirus ............................................................................................................................................ 6

3.2.3 DuaCore Pro ...................................................................................................................................... 7

3.3 Configuring new features ...................................................................................................................... 7

3.3.1 User group configuration .................................................................................................................. 8

3.3.2 Antivirus ............................................................................................................................................ 8

3.3.3 WebMail and e-mail configuration ................................................................................................... 9

3.3.4 LDAP Server ..................................................................................................................................... 11


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1 Introduction

With Connection Suite 2.10 Dualog AS introduce numerous new features and improvements from previous

version. This document describes important issues to take into consideration when upgrading and configuring,

where to find new features and changes to previous functionality. A short description of what is new and how

to use new features is also included.

Also the shore side of Connection Suite, https://Dualog.net is upgraded accordingly. This document does not

describe the new features available on https://Dualog.net.

2 Upgrading to Connection Suite 2.10

When installing on Windows 7 and server versions of Windows, it important that the installation is run when

logged in as local admin.

Please note that from 2.10 a new installation tool is now in use for installation of Connection Suite Standard

and DuaCore Pro. This does not influence the users experience. PortMapper and DHCP server is already using

the new installation tool.

2.1 Upgrading Connection Suite Standard

When upgrading to Connection Suite Standard to version 2.10, no special action is required during upgrade.

The installation program will shut down all services, upgrade databases and other sources, and start the new

services after upgrade.

All new configuration options will be downloaded on the first connects, so it is important to do several manual

connects after the installation is completed.

2.2 Upgrading DuaCore Pro

In version 2.10 there are new low-level drivers for DuaCore Pro. To avoid any problems, a uninstall of DuaCore

Pro is required before installing DuaCore Pro 2.10

Also, it is important that Connection Suite Standard 2.10 is installed BEFORE installing DuaCore Pro 2.10:

1. Upgrade to Connection Suite 2.10 Standard

2. Uninstall DuaCore Pro.

3. Reboot computer

4. Install DuaCore Pro

2.3 Upgrading PortMapper and DHCP server

No major changes are made to PortMapper and DHCP server in version 2.10. Upgrade is straight-forward, so no

special action is required.

https://dualog.net/

https://dualog.net/


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2.4 Services running after the upgrade

The following services related to Connection Suite should be running after the upgrade. Please note that

Services installed for extensions is not in this list.:

Name Decsription Function

Dualog Service Manager Dualog service that controls email traffic

Main service, controlling communication, Least Cost Routing, mailserver and other services

DualogConfigBeacon Dualog service providing config information to remote components.

Only in use when running Connection Suite Services on remote computers. Delivers configuration settings from the Oracle Database

DualogConnectionSuiteWebServer Serving the Dualog connection suite clients

WebServer handling Connection Suite Flash GUI

Dualog Apache Server Apache/2.2.14 (Win32) PHP/5.3.1

WebServer handling WebMail

Dualog Connection Suite LDAP Server

Dualog Connection Suite LDAP Service

Address book server

Dualog PortMapper Service Dualog service controlling low level communication

Optional. Can also be installed on remote computers to let Connection Suite access COM-ports on other computers

OracleServiceXE Oracle database storing configuration and traffic data

OracleXEClrAgent

OracleXETNSListener


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3 New features in Connection Suite 2.10

Several new functions and Extensions have been added to Connection Suite 2.10. Some of which will be

automatically available in our standard package, others as Connection Suite Extensions.

3.1 New basic Functionality - overview

3.1.1 New WebMail

WebMail is now available from My page:

Click on the WebMail menu item to access WebMail.


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The new WebMail contain several new features, in addition to improvements from the old WebMail:

Create your own folders, with subfolders

Save messages as drafts

Utilizes the new IMAP Server included in Connection Suite

Utilizes the new LDAP server included in Connection Suite

Improvements in handling/controlling messages in inbox

HTML or plain text editor

Drag-and-drop messages between folders

User interface resizable

3.1.2 LDAP Server

The LDAP (Lightweight Directory Access Protocol) server makes the Connection Suite Address Book and list of

users available for external e-mail clients, as well as the new WebMail application in Connection Suite. For 2.10,

only read is implemented, so it is not possible to edit or add entries to the database. This will be available in a

later version of Connection Suite.

3.2 New and improved Extensions

Extensions are additional services to be added to the Connection Suite installation. Most Extensions are

supplied as separate installation programs. The following new extensions are available in Connection Suite 2.10

3.2.1 Web4Sea

Dualog Web4Sea is a new service developed to control and optimize web activities. It is recommended to run

Web4Sea together with DuaCore pro, to get an optimal setup for controlling IP traffic.

Web4Sea is a maritime Web proxy with additional features to control each user’s access to internet:

Access rights per communication system

Cache only access

Content filtering

Traffic shaping

3.2.2 AntiVirus

Dualog has not invented its own Antivirus system. Dualog Antivirus is using the ESET NOD32 antivirus client, by

integrating it into Connection Suite in terms of pattern distribution, installation and control of versions onboard

ships.

Installation of onboard software is described in separate documents. Please note that there is a separate

installation for server (where the Connection Suite installation resides) and client computers onboard the ship.

Pattern distribution is optimized to reduce cost, as files distributed are reduced to a minimum. No IP

connection is required to distribute patterns to ships, and can therefore be sent on any communication system.


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When new updates are received onboard ships, an acknowledgement is returned to shore, giving

administrators the opportunity to monitor each ship installation on dualog.net. Distribution of patterns and

acknowledgements are displayed in the figure below:

3.2.3 DuaCore Pro

Based on feedback from our customers, several improvements are now available in DuaCore Pro. Also, several

critical bugs are now fixed. We urge every customer to upgrade to DuaCore Pro version 2.10 as soon as

possible. Main new features:

Compatible with Windows 7, Windows 2003 Server, Windows 2008 Server

Possible to set several destination addresses (IP addresses) per rule

Possible to add several IP ports per service

Bug fixes in handling of Least Cost Routing and communication failover.

3.3 Configuring new features

Some of the improvements made from previous versions require configuration changes before they are

available for users. It is important to note that these changes can be made on shore, and will be replicated to

ships when an upgrade is finalized. Please be aware that several connections are required before configuration

is synchronized and all updates are available on the ship.

When all updates are available, please do a logout-login in the Connection Suite user interface.


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3.3.1 User group configuration

As new functions are available, User Group Function Access must be modified according to company policy. It is

important to notice that these settings must be changed on shore (dualog.net).

The following new functions are available:

Antivirus

Ship overview (dualog.net only)

Web4Sea

Web4Sea Company

Web4Sea Traffic

WebMail – various duplicates will appear in the list

Default configuration when new features are introduced is “No access”. For each user group, please make sure

that new features are made available for those user groups intended to see the new features.

3.3.2 Antivirus

All Antivirus configurations have to be done by Dualog AS. Please contact Dualog to subscribe to this service.


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3.3.3 WebMail and e-mail configuration

With the introduction of new WebMail and IMAP Server, configuration of e-mail has changed radically from

previous versions. New options are available, but most importantly, more configuration options must be set

per user group. The net result is that user group access together with ships configuration sets what e-mail

system a user have access to.

When upgrading, most re-configuring for the new platform is automatically performed by the installation

program. However it is advised to check that all configurations are according to requirements:

3.3.3.1 User group access

In 2.10 there are three different ways of handling received e-mail:

POP3

For use with external standalone e-mail clients

SMTP Relay

Relaying to 3rd

party mail servers like Microsoft Exchange or Lotus Domino Server onboard the ships

IMAP4

Currently only available for WebMail. Must be ticked for all Webmail users (groups)

The most common configuration is shown in the screen below.


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3.3.3.2 E-mail configuration

For each ship, available e-mail systems must be set. The available options are equal to those set per User Group

(section 3.3.3.1). In the list each User Group’s access to e-mail services can then be configured. Available

options will be set depending on ships availability and User Group access. In a normal situation no

configuration is required –as available options will be enabled.

The following configuration must be set, depending on E-mail systems selected:

POP3:

When using external e-mail clients like Outlook, Outlook Express, Windows Mail or Thunderbird

Hostname (IP address of computer running Connection Suite)

SMTP port, normally 25

POP3 port, normally 110

Optional: LDAP port, only if Connection Suite Address Book & User list should be available from e-mail

client

IMAP4:

Currently this option is only available when using the Connection Suite WebMail client. In future releases it can

also be configured for use with external e-mail clients supporting IMAP4.

Hostname


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IMAP4 port, normally 143

LDAP port

SMTP Relay:

Hostname


SMTP forward port, normally 26

SMTP Forward host

Optional: LDAP port

3.3.4 LDAP Server

The configuration of the LDAP Server is quite straightforward, see picture:

For external e-mail clients, make sure that port number is set up according to value in Connection Suite, and

that IP address is the address to the computer running the LDAP server.

For configuration of an external e-mail client, please refer to its User Manual. WebMail is automatically

configured to use the LDAP server.

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