dutch multi utility smart metering with direct in home feedback
TRANSCRIPT
Direct in-home feedback with Dutch Multi-Utility Smart Metering
Gerrit Rentier / Machiel JoosseOctober 17th 2013Amsterdam RAI #EUW13
Consumers get direct feedback in a Multi-Utility concept using existing Dutch Smart Metering architecture
- technical and business considerations -
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
Preface: Energy/Water nexus in the home
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>60% domestic
water use will be heated
Personal exampleFamily situation: parents + 3 children <7 year
Relation between energybill and heating of water:Gas 30% € 210 Electricity 35-40% € 246
Breakdown domestic drinking water usage *
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Application Heated Liters Total % Heated %
Bath Y 2,8 2% 2%Shower Y 48,6 40% 40%Washbasin 5 4%Toilet flush 33,7 28%Manual washing Y 1,1 1% 1%Dish washing Y 14,3 12% 12%Manual washing Y 3,1 3% 3%Washing machine Y 3 2% 2%Food preparation 1,4 1%Drinking coffee, tea & water Y 1,8 1% 1%Other 5,3 4%Total 120,1 100% 62%
* VEWIN report “Dutch drinking water statistics”: http://bit.ly/137NW3i
Agenda
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Introduction/ DELTA Network group Smart metering in the Netherlands
Dutch Smart Meter Requirements and the standardized consumer port named: “P1-port”.
Smart meters & Multi-Utility; The consumer and sustainability point of view; enhanced energy saving, targeted advice.
Effect of Multi-Utility approach on business case Technical overview Added value Lessons learned Next steps…
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
Introduction: DELTA Network Group
5 PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• DELTA Network Group is part of DELTA N.V., the locally owned multi-utility company; shareholders: the Province of Zeeland & local municipalities. • Maintenance of infrastructure for water, gas,
electricity & cable, incorporating a DSO (“DNWB”) • Metering and utility services (nationally)• Added value to stakeholders through synergy, embodied in
our multi-utility strategy• As a municipal multi-utility it is in the nature of
DELTA to focus on added stakeholder valueincluding sustainability, in a multi-utility approach
• We are looking for cost efficiency, innovation, consumer empowerment & energy efficiency through integrated offerings
Smart Metering in the Netherlands
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Government mandate for roll out smart meters for Electricity and Gas; Dutch Smart Meter Requirements (“DSMR”) developed by national organization of DSO’s, “Netbeheer Nederland”
There is no government mandate for roll out of smart Water meters or smart Heat meters.
However, regulations as well as the DSMR allow explicitly for smart meters for “Water” or “Heat” to be added as ‘slave’ meters
It is straightforward for DELTA the Multi-Utility company to investigate the added value of Smart Water Metering
The solution also applies to Heat, which can be valuable in City Heating projects & areas
Dutch Distribution System Operators:
Dutch Smart Meter architecture & P1 port*
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* (see Appendix A )
• P0= Maintenance port• P1= IEC 62056-21
(RJ-11 connector, serial protocol); • P2= Wired/ wireless M-Bus• P3= GPRS connection;
DLMS CoSEM protocol;• P4= market interface for ESCO’s,
Suppliers, Water companies…
“P1- device”(Energy management
display, APP, tablet etc)
P1
G-meter
W-meter
Heatmeter
P2
Central system
GSM network
P3
P2
P0
Energy suppliers
ODA’s
Water companies
P4
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Value Proposition for the Consumer
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• Benefits for a smart meter roll out are supposed to include energy efficiency savings• Targets on energy efficiency must be met (“2020”)• Savings will only materialize if customers actually
engage and change their every day behavior
• Direct feedback allows for better energy savings; “on average an In Home Display is 50% more effective than an informative bill at reducing overall electricity consumption” (© “Empower Demand” study 2011, VaasaETT/ESMIG)
• Behavioral change comes about by “experiential learning”: learning by doing & direct feedback on your actions
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Direct In Home Feedback for E, G & W
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• we can distinguish volumes for gas attributed to heating from volumes for gas attributed to baths and showers if peaks correlated
• we can distinguish electricity used for washers & dish washers from other uses of electricity if peaks correlated
• Consumers can draw their own conclusions based on near real time information and act
• Our Proof of Concept enables this in basic format
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Bonus value: data for Benchmarking & Targeted Advice
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
Algorithms on combined smart meter data history E, G & W could (off scope in PoC) generate targeted advice by comparing data to relevant benchmarks
Advice for home equipment; heating, tap water heaters, bathroom use (shower) and (dish) washers; Advice on insulation measures w.r.t. the home Services can be based on secured smart meter data from the national data hub, market interface “P4” Services can be offered to consumers by ESCO’s, Water companies or Energy Suppliers
Consumers relate to comparisons with other consumers (peer pressure) behavioral change energy savings & customer satisfaction
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Adding Smart Water Meters & Business Case
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• Costs: Saving money through synergy Synergy during smart meter roll out
the logistics costs can be shared if a planned and executed visit in the field leads to smart meters for 3-4 utility services instead of 1 or 2
Synergy during operation; if the costs for telecommunication and maintenance are shared for 3-4 utility services instead of 1 or 2
• Increased customer benefits through synergy Customers have a higher potential in saving money and
energy because of added insight Room for new innovative information services
(“big data”) and in home direct feedback products
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Technical overview of the concept
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
GPRS
P2 P3
existin
gexi
sting
P1
DSMR 2.2+ Wired M-Bus
868 MHz
existin
g
OMS Wireless M-Bus
868 MHz
Option
1
OMS Wireless M-Bus
868 MHz
Option
2
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Conceptual overview of the future solution
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
DSMR 4 Wireless M-Bus
868 MHz
GPRS
DSMR 4Wireless M-Bus
868 MHz
Option
1
Option
2
P3
P1
DSMR 4 Wireless M-Bus
868 MHzDSMR 4 Wireless M-Bus
868 MHz
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How it works…
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
DEMO video:1. installation, 2. Architecture & P1-port3. Consumer feedback
http://youtu.be/QQkunky5b2c
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Status R&D activity “Proof of concept MUSM &EMS”
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
Corporate level acknowledgement of the value of this concept “MUSM & EMS” in December 2012
Assignment: “develop a technical solution with partners”
Together with suppliers of components & smart meters we have created a working solution March 2013 With business partners we have organized working ICT solutions and work arounds (e.g. with Alliander)
Deployed amongst our colleagues May/June 2013 The most critical consumers around (they have your phone number ) These consumers are using the solution Evaluation is planned by December 2013
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Added Value
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• Encrypted digital interfaces for Smart meter data for Water or Heat as well as for Gas & Electricity
• The encrypted data in our solution is suitable for billing no manual meter reads or audits required added value for (utility) companies & customers
• Cheaper meter readings innovative billing models
• Platform for useful innovative solutions that integrate data from smart meters for E, G & W
• The concept further empowers customers to take steps in saving money and the environment
• It enables sustainability benefits of reduced water use and improved sustainability benefits for energy
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Lessons Learned PoC; Roll Out & Asset Management
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• Commissioning and installation process; replication of processes and instructions for “gas” to also cover “water” (or “heat”) is relatively easy
• ICT; replication of data structures & interfaces for “gas” to cover “water” (or “heat”); relatively easy
• The roll out field tool we have used (“SmarAPP”) supports “Water” in the same way as it supports “Gas” without any significant modifications
• Asset Management poses a challenge; DSO rolls out E and G and as owner of those smart meters has all asset management processes and information available; but the Water-meters have no natural place in the DSO’s ICT architecture
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Next Steps
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• Research and development • Technical research & development; follow up project to
investigate if it is feasible to enhance the refreshment rate (hourly 5 minutes) at the “P2- interface” (MBUS) between slave meters & the Electricity-meter
• Evaluate consumer appreciation; customer value and savings (energy efficiency) are input for the social business case (municipal stakeholders)
• Stakeholder alignment and follow up• We will address questions concerning [1] architecture, [2]
costs and benefits, based on the lessons learned • We will update the business case• We will inform stakeholders
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Conclusion
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
Water, Energy & Nature are valuable resources we as a society should approach with respect .. and in
conjunction!
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Questions?
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
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Appendix A DSMR E-meter “P1-port”
PoC Dutch Multi-Utility Smart Metering – October 17th 2013
• In the Dutch concept ("DSMR") the Smart Electricity meter acts as the data hub for locally connected Smart Gas, Heat or Water meters
• Combined data from slave meters available for the consumer in a Home Area Network ("HAN") via consumer port; the Dutch standardized P1 port
• Interface specifications for “P1” are public domain The DSO facilitates a level playing field for the market
players, no “lock in” for consumers Any party can provide customers with a device suitable
for P1 to disclose multi-utility smart meter data to consumers in a value proposition for the home; either wireless (HAN) or wired, based on a device, with a display or device independent App.