dwp sme conference (11 march 2014) - brian gannon (kainos)
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DWP SME conference (11 March 2014) - Brian Gannon (kainos)TRANSCRIPT
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DEPARTMENT FOR WORK AND PENSIONS
SME CONFERENCE
BRIAN GANNON
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26YEARS
EXPERIENCE
150+GLOBAL
CUSTOMERS
500+EXPERIENCED
STAFF
We’re one of the longest standing independent
digital technology companies
in the UK – 26 successful years in business
Our customers include five UK government
departments – serviced from offices in Ireland, UK,
Poland
We use Agile and Open Source technologies and
provide Integration/ WebOps/ Mobile digital
solutions
KAINOS – Ancient Greek, meaning ‘new’ or ‘fresh’ WHO WE ARE
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OUR JOURNEY
1 March 2012
Register to Vote (Exemplar)
15 May 2012
Innovations
26 September 2012
Aid information Platform
11 November 2012
Rural Payments (CAP)(Exemplar)
6 January 2013
Integrated Enquiries Platform Phase1 (Exemplar)
1 August 2013
MOTModernisation
16 September 2013
Registered Traveler (Exemplar)
Sprint IIKEY G Cloud Digital Services Framework
1 March 2014
Integrated Enquiries Platform Phase 2 (Exemplar)
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PROJECTIndividual Electoral Registration (ERTP)
CLIENTCabinet Office
START1 March 2012
STATUSBeta
EXEMPLARS
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PROJECTRural Support (Common Agricultural Policy)
CLIENTDefra (Rural Payments Agency)
START11 November 2012
STATUSAlpha
EXEMPLARS
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EXEMPLARS
PROJECTIntegrated Enquiries Platform
CLIENTDVLA
START17 May 2012
STATUSBeta (Live end of March 2014)
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EXEMPLARS
PROJECTDevTracker application
CLIENTDepartment for International Development(DFID)
START26 May 2012
STATUSLive
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BREAKING DOWN BARRIERS What works?
• Digital message works!
• Engagement model works!(agile, joint teams, GDS support)
• Incremental approach works!
• Frameworks… mostly work!
• C-level ownership works!
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• Some departmental resistance
• Incumbent resistance
• One size does not fit all
• Traditional commercial models don’t fit
• Jury’s still out for some
BREAKING DOWN BARRIERS What doesn’t work?
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• Quicker response
• No flannel
• Right Skills
• Capacity
• Language of public service
BREAKING DOWN BARRIERS How we’ve had to change?
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• More informed procurement
• Faith – you don’t need to know everything!
• Closer customer engagement
• Pace
• Skills
BREAKING DOWN BARRIERS How departments have had to change?
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• Frameworks – which and how to use?
• Market – skills and capacity?
• Methodology – what and when?
• Costs – sustained value?
• Scale – future heavy lifting?
BREAKING DOWN BARRIERS Challenges