DYNAMIC

COMMUNICATIONS

FOR THE

DYNAMICALLY

CHALLENGEDEDWARD YOUNG

My Story:

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Have you heard this lie???

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The best communicators know who to blame:“I AM RESPONSIBLE:”

WHAT WE WILL COVER!!

Why here? Why now?

Communication Model.

Recognize your communication default position and how it relates

to others communication styles.

Listening skills and what to LOOK for.

Email; Communicate for change; and Bridge Building.

Why it matters to you:

15% of our success comes from our

technical skills, but 85% will come

from how well we communicate with

others.”

Brian Tracy

The Psychology of Achievement

Communication Model

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Drive a car:

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What is

important to

you?

Groups of 3 or 4.

One is the expert.

The others are novices.

The expert write down the three most

important things one must know to drive a

car.

Novices write down the three things you

most want to know.

Do not collaborate. One minute.

GO!

Debrief:

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Define teamwork:

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What is your style?

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Breakdown of Population

17% are D.

17% are I.

17% are C.

49% are S.

Important to a “D”: might say.

Win.

Bottom Line

Looking good

Right now

Challenge

Best

What is the “I”

in it for?

Fun!!!

Socialize.

Recognition

Excitement

Says something like, “Picture this!!”

PEOPLE!!

What a “C” wants to see.

“Just the facts Ma'am”

More data the better.

Proof of everything

“C’s” do not want to be

rushed—give them time.

Analyze Guarantee

“S” searches

for these:

Step-by-Step. Collaboration.

Promise, trust.Time to think

about it.

Feelings of everyone.

How would you do it?

discpersonalitytesting.com/free-disc-test/

Email:--

how to be

“DA BOSS”

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What is your sign?

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NO

FLAMING!!

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Pyramid to change behavior

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Six steps on the

pyramid of change.

6-What can I do to help you make this

happen?

5-If not then…..

4-The correction must be seen by.

3-This is what we expect

2-This is what you’re doing is causing.

1-This is what you're doing.

A true sorry.

This is what I did.

This is what it caused.

This is my plan to make sure I will not make this same mistake.

Is there anything else you would like to see from me?

Then; be like Nike and JUST DO IT!!

Listening: A key to dynamic communication.

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SIX LETTERS

BSAINXLEATNTEARS

The greatest need of every human soul is to be validated,

understood, and appreciated.” Stephen Covey

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Three

Obstacles to

Listening:

Rate of speech vs. hearing speed.

Loss of objectivity.

Busy planning response.

What do you like about your job?

Teams of two.

One person list 5 things you like

about your job. You have 1

minute.

Person two you will have a

chance to respond.

Communication Model

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Listening with your eyes:

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Communication break down.

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Shall we play a game?

Well that went well

Say these words, only these

words in this exact order but

change the meaning with

how you say them.

Body language

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7-11, it’s

not just

a store

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In first 7 seconds, 11 impressions

and 3 decisions.

1. Clean

2. Attractive

3. Credible

4. Knowledgeable

5. Responsive

6. Friendly

7. Helpful

8. Understanding

9. Courteous

10. Confident

11. Professional

Three decisions about you are made:

Like you.Like

Dislike you.Dislike

Dismiss you.Dismiss

On your feet for a game of “ED SAYS!”

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Communicate

long and prosper!

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