dynamics day 2013 microsoft dynamics nav customer experience swick mining upgrade

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Craig Keenan, Dynamics Practice Lead WA 16 October 2013 Swick Mining Services – Dynamics NAV Upgrade Benefits realisation & client success stories:

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Dynamics Day 2013 is focused on giving Microsoft Dynamics users the information they need to get the most out of their investments in the Dynamics range, or to help organisations who are considering any of these solutions insights into what’s possible and what’s on the roadmap in the future. Craig Keenan provides an overview of the value Swick Mining received from their solution.

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Page 1: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Craig Keenan, Dynamics Practice Lead WA16 October 2013

Swick Mining Services – Dynamics NAV Upgrade

Benefits realisation & client success stories:

Page 2: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Drivers & key benefits

Swick Mining Services’ story

Approach options

Upgrade overview

Things to consider

Our agenda

Page 3: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Benefits Realisation – Swick Mining Services / NAV Upgrade | 3

The drivers

Business advantage Process or functionality improvement

Extend footprint

Reduced technology risk

Page 4: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Benefits Realisation – Swick Mining Services / NAV Upgrade | 4

NAV 2013 delivershttp://www.microsoft.com/dynamics/upgrade-compare/nav/defa

ult.html

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Benefits Realisation – Swick Mining Services / NAV Upgrade | 5

NAV 2013 delivers

Delivers Feature / Function

Capability Extended functionality – RTC, Cash Flow, Visualisations

Mobility Web client

Collaboration SharePoint portal framework – e.g. project site

Performance Dimension sets, scheduled processes

Integration Web services

Additional users? Light user license transition

Page 6: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Benefits Realisation – Swick Mining Services / NAV Upgrade | 6

NAV 2013 delivers + upgrade

Delivers Feature / Function

Capability Extended functionality – RTC, Cash Flow, Visualisations

Mobility Web client

Collaboration SharePoint portal framework

Performance Dimension sets, scheduled processes

Integration Web services

Additional users? Light user license transition

Consistent & improved processes

Opportunity to review & refine processes

Move back to standard Opportunity to review & retire customisations

Page 7: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Benefits Realisation – Swick Mining Services / NAV Upgrade | 7

Upgrade approach options

CURRENT STATE NAV vX

FUTURESTATE NAV 2013

Plan Deliver

Re-implement• Perform (re)design• Processes may be fundamentally altered• Migrate data?

Database Upgrade• Upgrade current state form & function• Migrate all data• Realise usability benefits from new version

Diagnostic• Id improvement opportunities• Assess object upgrade reqt.• Cost, recommendation

CURRENT

STATE NAV 2013

CH

AN

GE

GA

P

• Very old version – may cost less• Different business model• Data quality issues

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Benefits Realisation – Swick Mining Services / NAV Upgrade | 8

Upgrade approach optionsPlan Deliver

Re-implement

UpgradeDiagnostic

Hybrid• Retire customisations• Value add process improvements• Extend use of system – new functionality &

users• Integrate with other systems

CH

AN

GE

GA

P

CURRENT STATE NAV vX

FUTURE STATE NAV 2013

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Benefits Realisation – Swick Mining Services / NAV Upgrade | 9

Upgrade approach optionsPlan Deliver

Re-implement

UpgradeDiagnostic

Hybrid

CH

AN

GE

GA

P

CURRENT STATE NAV vX

FUTURE STATE NAV 2013

• Majority of processes & functionality working well

• Desire to retain [most of] the historic data

• Where step change is preferred

Page 10: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Benefits Realisation – Swick Mining Services / NAV Upgrade | 10

Swick Mining Services Background

One of Australia’s largest mineral drilling contractors ASX listed company Aggressive growth including a push offshore Implemented NAV v4.0 7+ years ago, 1.2m+ PLOD records Modifications to support mining activity

“Hybrid” upgrade approach – pure upgrade 1/3rd total effort

Page 11: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Phill StewartManager Business Systems

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Benefits Realisation – Swick Mining Services / NAV Upgrade | 12

Things to consider

Technical (client) vs. database upgrade?

Microsoft support for legacy version?

Entitled to current version?

What is the costs & timescale? Number of version jumps Number/nature of existing modifications Number of new modifications required

What compelling benefit will you gain?

Diagnostic to id the changes to be introduced

business case

Page 13: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Any questions?

Page 14: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

Email: [email protected]

Mobile: (+61) 420 302 089

Thank you

Page 15: Dynamics Day 2013 Microsoft Dynamics NAV Customer Experience Swick Mining Upgrade

THE END