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    EE--BankingBanking

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    Purpose ofBankingPurpose ofBanking

    The main purpose that banks have beenThe main purpose that banks have beenserving since their inception is keeping ourserving since their inception is keeping our

    money safe for us.money safe for us.

    While keeping our money safe, they alsoWhile keeping our money safe, they alsolet us earn a certain amount of interest onlet us earn a certain amount of interest onthe money deposited with them.the money deposited with them.

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    Internet users in Different RegionsInternet users in Different Regions

    WORLD INTERNET USAGE AND P OPULATION STATISTICS

    World RegionsPopulation

    ( 2008 Est.)

    Internet Users

    Dec. 31,

    2000

    Internet Users

    Latest Data

    Penetration

    %

    Population

    Growth

    2000

    -08

    Users

    %

    Africa

    75,330,899 4,514,400 54,171,500 5.6 % 1,100.0 % 3.4 %

    Asia 3, 780,819, 792 114, 304,00 0 657,170,816 17.4 % 474.9 % 41.2 %

    Europe 803,903, 540 105, 096,09 3 393,373,398 48.9 % 274.3 % 24.6 %

    Middle East 196,767,614 3,284,800 45,861,346 23.3 % 1,296.2 % 2.9 %

    North America 337,572, 949 108, 096,80 0 251,290,489 74.4 % 132.5 % 15.7 %

    Latin America/Caribbean 581,249,892 18,068,919 173,619,140 29.9 % 860.9 % 10.9 %

    Oceania / Australia 34,384,384 7,620,480 20,783,419 60.4 % 172.7 % 1.3 %

    WORLD TOTAL 6, 710,029, 070 360, 985,49 2 1,596,270,108 23.8 % 342.2 % 100.0 %

    NOTES: (1)Internet Usage and World PopulationStatistics are for March31,2009. (2) Demographic (Population)numbers are based ondata from the US Census Bureau . (3)

    Internet usage informationcomes from data published by Nielsen Online, by the International Telecommunications Union, by GfK, local Regulators and other reliable

    sources. (4) Fordefinitions,disclaimer,andnavigationhelp, please referto the Site Surfing Guide. (5)Information inthis site may be cited,giving the due creditto

    www.internetworldstats.com. Copyright 2001- 2009, Miniwatts Marketing Group. All rights reserved worldwide.

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    EE--Banking or Online BankingBanking or Online Banking

    According to Hertzum et al EAccording to Hertzum et al E--BankingBankingrefers to the banking operations,refers to the banking operations,

    which is done over World Wide Web.which is done over World Wide Web.

    Internet banking refers to the Internet banking refers to the

    deployment over the Internet of retail anddeployment over the Internet of retail andwholesale banking services .wholesale banking services .

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    Types ofETypes ofE--BankingBanking

    The terms PC banking, online banking,The terms PC banking, online banking,Internet banking, Telephone banking orInternet banking, Telephone banking or

    mobile banking refer to a number ofmobile banking refer to a number ofways in which customers can access theirways in which customers can access theirbanks without being physically present atbanks without being physically present atat the bank.at the bank.

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    TeleTele--BankingBanking

    TeleTele--banking service is provided by phone. Tobanking service is provided by phone. Toaccess an account it is required to dial aaccess an account it is required to dial aparticular telephone number and there areparticular telephone number and there areseveral options of services. Options included :several options of services. Options included :

    Checking account balance.Checking account balance. Funds transfer between current, savings andFunds transfer between current, savings and

    credit card accounts.credit card accounts. Bill payments .Bill payments . Stock exchange transactionStock exchange transaction Loan payment informationLoan payment information

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    PCPC--BankingBanking

    The term PC banking is used for bankingThe term PC banking is used for bankingbusiness transacted from a customers PC.business transacted from a customers PC.

    Using the PC banking customers can reachUsing the PC banking customers can reachtheir accounts for transactions bytheir accounts for transactions bysubscribing to and dialing into the bankssubscribing to and dialing into the banksIntranet proprietary software system usingIntranet proprietary software system usingpassword.password.

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    Internet BankingInternet Banking

    Internet banking would free both bankersInternet banking would free both bankersand customers of the need for proprietaryand customers of the need for proprietarysoftware to carry on with their onlinesoftware to carry on with their online

    banking transactions.banking transactions. Customer behavior is changing rapidly.Customer behavior is changing rapidly.

    Internet is now considered to be aInternet is now considered to be a

    strategic weapon for them to satisfy thestrategic weapon for them to satisfy theeverever--changing customers demand andchanging customers demand andinnovative business needs.innovative business needs.

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    Mobile BankingMobile Banking

    New transmission technologies.New transmission technologies.

    WAP (Wireless Application Protocol).WAP (Wireless Application Protocol).

    mobile phones.mobile phones. personal digital assistant (PDA).personal digital assistant (PDA).

    Small handSmall hand--held.held.

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    Features & FunctionsFeatures & Functions

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    Types ofInternetBankingSitesTypes ofInternetBankingSites

    Information onlyInformation only

    Online brochure and serviceOnline brochure and servicedescriptionsdescriptions

    Information ExchangeInformation Exchange

    Name, address and accountName, address and accountinformation collection and displayinformation collection and display

    TransactionalTransactional Account viewing as well as financialAccount viewing as well as financial

    transactions.transactions.

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    Balance inquiryBalance inquiry

    TransactionTransactioninformationinformation

    Funds transferFunds transfer

    Cash ManagementCash Management

    Stop & ReleaseStop & ReleasePayment for checksPayment for checks

    Cheque BookCheque Book

    RequestsRequests

    Change in Address,Change in Address,Status,Nature ofA/CStatus,Nature ofA/C

    AggregationAggregation

    Electronic FinderElectronic Finder

    (Automated)(Automated)

    ----clearinghouse (ACH)clearinghouse (ACH)transactionstransactions

    ----InstructionsInstructions

    ----Online RequestOnline Request

    ----Online ChangeOnline Change

    Technology-based Banking

    Products & Services

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    Bill paymentBill payment

    Loan applicationsLoan applications

    Stored ValueStored Value

    ShoppingShopping

    -- Internet Payments

    -- Certification Authority

    -- Data Storage

    -- Through web

    TechnologyTechnology--based Bankingbased Banking

    Products & ServicesProducts & Services

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    CHALLENGES FOR ECHALLENGES FOR E--BANKINGBANKING

    Network SecurityNetwork Security

    Network StabilityNetwork Stability

    Server UpServer Up--TimeTime Servers CredibilityServers Credibility

    Servers SecurityServers Security

    Customers ConfidenceCustomers Confidence Confidence among the banks StaffConfidence among the banks Staff

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    Why EWhy E--Bankingin AsiaBankingin Asia

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    EE--BANKING IN PAKISTAN :BANKING IN PAKISTAN :

    Pakistan has been among the late entrantsPakistan has been among the late entrantsinto einto e--banking.banking.

    Internet banking introduced in 1999Internet banking introduced in 1999--2000.2000.

    Half of the countrys 7,000 commercialHalf of the countrys 7,000 commercial--bankbank

    branches are now computerised.branches are now computerised.

    few of banks offer mobilefew of banks offer mobile--phone banking.phone banking.

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    CONCLUSION :CONCLUSION :

    Although online banking is not yetAlthough online banking is not yetubiquitous in Pakistani society but itubiquitous in Pakistani society but ithas a very high potential and scope.has a very high potential and scope.

    It is time for the Government, banksIt is time for the Government, banksand consumer to Wakeup.and consumer to Wakeup.

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    You have no choice but toYou have no choice but tooperate in a world shaped byoperate in a world shaped by

    globalization and the informationglobalization and the information

    revolution. There are tworevolution. There are twooptions: adapt or die.options: adapt or die.

    Andy Grove, Chairman, Intel.Andy Grove, Chairman, Intel.

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    THANK YOU!THANK YOU!