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SAP ® Business Suite powered by SAP HANA ® Introduction Customer References by Industry © 2014 SAP SE or an SAP affiliate company. All rights reserved. Customer References by Alphabetical Order

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Page 1: E-book - SAP Business Suite Powered by SAP HANA

SAP® Business Suite

powered by SAP HANA®

Introduction

Customer References

by Industry

© 2

014

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All r

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Customer References

by Alphabetical Order

Page 2: E-book - SAP Business Suite Powered by SAP HANA

2 / 31

These days, simply maintaining a portfolio of products and

services is not enough. Globalization has intensified competition

in a hyperconnected world, requiring businesses to innovate with

intelligence and move at breakneck speed while always making

the right business decisions.

Changes happen in real time, so businesses need to respond

immediately within shorter decision windows to quickly deliver

value to customers. To stay competitive, businesses must now

predict, simulate, plan, execute, analyze, and course correct –

all in real time.

No matter your industry, SAP® Business Suite powered by

SAP HANA® can help you drive your entire business in real time

with a solid foundation for business innovation, much simpler

IT with choice of deployment models – on premise, cloud, or

hybrid – and a personalized user experience across every line

of business.

With SAP Business Suite powered by SAP HANA, you can:

Drive innovative business processes and invent new business

models by leveraging real-time applications

Accelerate mission-critical business processes with

unprecedented performance

Simplify IT and reduce total cost of ownership by combining

transactions and analytics on a single in-memory computing

platform

Allow instant insight and action with a personalized,

responsive, and simple user experience across lines of

business, tasks, and devices

Streamline expansion with flexible deployment models –

on premise, cloud, or hybrid – supported by SAP and its large

partner network

Drive Real-time Business with

SAP® Business Suite powered by SAP HANA®

www.sap.com/suiteonhana

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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3 / 31

With over 40 years of experience helping businesses run better,

SAP launched SAP Business Suite powered by SAP HANA in

January of 2013. With it, SAP made history by bringing transac-

tions and analytics together into a single in-memory platform,

helping businesses make real-time business a reality across

industries and lines of business.

There’s no question that the SAP HANA platform will help you

do business faster than ever before. But the true power of

SAP Business Suite powered by SAP HANA is that it serves

as a foundation for business innovation for deriving new

competitive differentiation.

Scenarios such as predictive maintenance, real-time financial

close cycles, real-time materials resource planning, one-on-one

marketing, personalized healthcare, and more are now possible.

Making Real-Time Business a Reality

for 1,200 Customers and Growing

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

Find out how you can start driving innovation, responsiveness,

and simplicity across your company and beyond. Join the 1,200

companies and counting that are making their real-time business

a reality with SAP Business Suite powered by SAP HANA.

www.sap.com/suiteonhana

Page 4: E-book - SAP Business Suite Powered by SAP HANA

4 / 31

Consumer

07 Beiersdorf AG

08 Florida Crystals Corporation

12 Royal Swaziland Sugar

Corporation

06 Avon Cycles Limited

11 neckermann.at GmbH

Financial Services

15 JOSKIN Group

Discrete Manufacturing

29 Deutscher Fußball-Bund

26 Fire & Rescue,

New South Wales 09 HiMedia Laboratories

Pvt. Ltd.

16 KAESER KOMPRESSOREN SE

24 Savannah Cement Limited

14 Güdel Group AG

13 USHA International Limited

10 Home Shopping

Europe GmbH

19 Bayer MaterialScience AG

Energy & Natural

Resources

20 MVV Energie AG

22 Pacific Drilling S.A.

Public Services

Services

Customer References

by Industry

25 Eureko Sigorta

28 Kardinal

Schwarzenberg'sches

Krankenhaus

31 Hidrovias do Brasil

17 Schaidt Innovations GmbH &

Co. KG

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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5 / 31

Customer References

by Alphabetical Order

15 JOSKIN Group

16 KAESER KOMPRESSOREN SE

14 Güdel Group AG

10 Home Shopping Europe GmbH

08 Florida Crystals Corporation

09 HiMedia Laboratories Pvt. Ltd. 07 Beiersdorf AG

26 Fire & Rescue,

New South Wales

06 Avon Cycles Limited

19 Bayer MaterialScience AG

29 Deutscher Fußball-Bund

25 Eureko Sigorta 24 Savannah Cement Limited

12 Royal Swaziland Sugar

Corporation

11 neckermann.at GmbH

20 MVV Energie AG

22 Pacific Drilling S.A.

13 USHA International Limited

28 Kardinal Schwarzenberg'sches

Krankenhaus

31 Hidrovias do Brasil

17 Schaidt Innovations GmbH &

Co. KG

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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6 / 31

Avon Cycles: Achieving Business Agility with

SAP® Business Suite powered by SAP HANA®

Company

Avon Cycles Limited

Headquarters

Ludhiana, Punjab, India

Industry

Consumer products

Products and Services

Bicycles, bicycle parts, electric

bikes, and fitness equipment

and accessories

Employees

1,500

Revenue

Rs 4.21 billion (US$89.4

million)

Web Site

www.avoncycles.com

Partner

vCentric Technologies Pvt. Ltd.

www.vcentric.com

HP

www.hp.com

Top objectives

Leverage the business value of large and growing data volumes

Manage data for 360 cycle components and 200 models with an average of three sizes per model and three colors per size

Accelerate operations in key business areas such as sales, supply chain, and procurement

Provide differentiating customer value by maintaining high service levels

Resolution

Worked with vCentric Technologies to migrate SAP® Business Suite applications to the SAP HANA® platform

Replaced an Oracle database with SAP HANA with hardware partner HP

Key benefits

Better control of the supply chain with faster material requirements planning (MRP) runtimes, resulting in reduced inventory levels

Ability to provide stakeholders with real-time actionable data

Greater focus on performance excellence

Improvement in productivity and faster decision making

More-efficient service for customers, vendors, and other stakeholders

“The migration of our SAP Business Suite applications to SAP

HANA is an important milestone in our IT strategy. We are

confident this will align with our business growth plans and play a

key role in overall success. The collaboration between the Avon

Cycles team, our partner vCentric, and SAP was outstanding.”

Onkar Singh Pahwa, Managing Director, Avon Cycles Limited

50% Faster MRP runtimes

80% Reduction in backup and restoration requirements achieved without any downtime

45% Faster execution of business operations

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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7 / 31

Beiersdorf AG: Achieving Global Market Share

Analysis with SAP® Demand Signal Management

Company

Beiersdorf AG

Headquarters

Hamburg, Germany

Industry

Consumer products

Products and Services

Personal care, skin care, and

beauty products

Employees

16,500

Revenue

€6.14 billion

Web Site

www.beiersdorf.com

Objectives

Increase the return on investment for external market research data through more-effective and streamlined usage

Calculate and report market share and sales globally across countries and product categories

Facilitate external mass data governance

Resolution

Enabled global market share reporting using the SAP® Demand

Signal Management application

Planned to integrate approximately 200 market research databases

across 10 product categories and 20 countries

Benefits

Extensive insight into local and global market share development, brand health, and overall market competition

Greater effectiveness across the relevant business units, thanks to enterprise-wide usage of market research data

Simplified administration, reporting, and distribution of external market data throughout the company

“With SAP Demand Signal Management, we have achieved

leading-edge analysis with more effective use of market data.”

Andrew Chapman, Global Processes and Application Solutions, Beiersdorf Shared Services GmbH,

part of Beiersdorf AG

Insight Into local and global market share development, brand health, and overall market competition

Efficacy Across the relevant business units, thanks to enterprise-wide usage of market research data

Simplicity Of administration, reporting, and distribution of external market data throughout the company

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Florida Crystals: Sweetening Business Processes

with SAP® Business Suite powered by SAP HANA®

Company

Florida Crystals Corporation

Headquarters

West Palm Beach, Florida

Industry

Consumer products

Products and Services

Cane and agave sugar grown

and produced in the United

States

Employees

2,200

Revenue

US$462 million

Web Site

www.floridacrystals.com

Partner

Virtustream

SAP® Consulting organization

Business challenges

Consolidate data from heterogeneous systems at geographically dispersed sugar companies acquired by Florida Crystals

Use technology to support ordinary business requirements and manage the challenges related to a growth-by-acquisition strategy

Gain value from the migration to a cloud-based IT infrastructure

Technical implementation

Implemented SAP ERP powered by SAP HANA® and the SAP Business Warehouse application powered by SAP HANA

Leveraged the SAP HANA Enterprise Cloud service with help from technology partner Virtustream

Key benefits

Reduced costs and improved efficiency throughout the supply chain

Allowed the workforce to devote more time to data analysis and less time to running data transactions

Enabled real-time access to petabyte-scale data for accelerated business decisions

“SAP HANA isn’t just in-memory technology, it’s a new frontier.

How long has it been since IT allowed you to go as fast as you

can go? That’s what SAP HANA brings to the table.”

Don Wiittington, Vice President and CIO, Florida Crystals Corporation

1st Live customer with SAP ERP powered by SAP HANA and SAP HANA Enterprise Cloud

Up to 97% Performance improvement for key business processes

3 days To migrate data to the cloud environment using the SAP HANA Enterprise Cloud service

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Embracing Business Success in Real Time with

SAP® Business Suite powered by SAP HANA®

Company

HiMedia Laboratories

Pvt. Ltd.

Headquarters

Mumbai, Maharashtra, India

Industry

Life sciences

Employees

500

Revenue

Rs 5 billion (US$80 million)

Web Site

www.himedialabs.com

Partner

vCentric Technologies Private

Limited

www.vcentric.com

Top objectives

Increase control over growing Big Data to improve business decisions

Manage data for 28,000 biotechnology stockkeeping units in the fields of microbiology, molecular biology, animal cell cultures, plant tissue cultures, and lab ware for laboratory chemicals

Accelerate report generation and analysis with real-time data

Resolution

Migrated SAP® Business Suite applications to the SAP HANA® platform to support a real-time data environment

Implemented the SAP HANA database on a DELL system and completed the migration within six weeks

Deployed SAP HANA Live offerings as part of a long-term analytics strategy

Key benefits

Better access to real-time data and faster analytics with SAP HANA Live

Improvement in on-time deliveries with a superior user experience

Support for next-generation business operations

Faster, more effective and proactive decision making and greater productivity with real-time, actionable data

“SAP Business Suite powered by SAP HANA has added speed

to our decision making with real-time analytics. We are reaping

huge benefits, thanks to vCentric, SAP, the HiMedia IT team, and

their fast and flawless implementation of SAP HANA.”

Saroj Warke, Director of IT, HiMedia Laboratories Pvt. Ltd.

80% Faster report execution, saving lots of time for users and managers

80% Faster material requirements planning

50% Faster production planning operations

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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HSE24: Positively Influencing Customer Buying

Behavior with Better Analytics Software and SAP HANA®

Company

Home Shopping Europe GmbH

(HSE24)

Headquarters

Ismaning, Germany

Industry

Retail

Products and Services

Fashion, jewelry, beauty and

home products

Employees

Approximately 2,900 (including

external call center and

logistics personnel)

Revenue

€515 million (2012)

Web Site

www.hse24.de

The company’s top objectives

Become a world-class customer sales and service organization

Reduce customer mail order returns

React to demand in real time

The resolution

Deployed SAP® Predictive Analysis software and the SAP Audience Discovery and Targeting analytic application powered by SAP HANA®

Established a plan to migrate the SAP Customer Relationship Management application to SAP HANA as the second phase of the SAP HANA implementation project

The key benefits

360-degree view of customer information, helping ensure more

focused, targeted campaigns and customer interactions

Instant access to all customer data, enabling marketers to take

appropriate measures toward reducing return rates

Meaningful customer interactions, helping create offers that are

relevant to consumers and more accurately reflect unique demands

“With saw an opportunity with SAP HANA to influence our customers’

buying behavior and reduce product return rates. Each year over 11.5

million HSE24 parcels are sent out to 1.5 million customers. As a mail-order

business, we estimate that decreasing our return rate by only 1% could lead

to a seven-digit euro savings on the bottom line.”

Michael Kuenzel, VP of IT, Home Shopping Europe GmbH (HSE24)

Real-time Aggregation of customer data that provides a complete view of every customer

Meaningful Customer interaction that is more powerful and effective

Targeted Marketing campaigns that focus on unique customer segments

Relevant Offers that more accurately address customer demands

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Analyzing Big Data and Buying Trends with

SAP® Business Suite powered by SAP HANA®

Company

neckermann.at GmbH

Headquarters

Graz, Austria

Industry

Retail

Products and Services

Online and mail-order retailer

for clothing, electronics,

furniture, accessories, and

more

Employees

100

Web Site

www.neckermann.at

Partner

Imtech ICT Austria GmbH

www.imtech-ict.at

Objectives

Increase performance for core finance and controlling processes

Simplify IT landscape and operations for lower total cost of ownership and greater simplicity

Build a future-proof IT platform to enable real-time analytics and personalized consumer interactions

Why SAP

Migrated two instances of the SAP® ERP application from the former parent company to an Imtech ICT Austria data center after a buyout

Performed an SAP ERP upgrade and migrated to the SAP HANA® platform

Engaged Imtech ICT Austria to lead the ramp-up and to host SAP HANA on a dedicated Cisco server

Planned to migrate other SAP Business Suite applications to SAP HANA

Benefits

Long-standing and trusted relationship involving successful implementations and management of SAP software

Broad expertise ranging from overall IT infrastructure to enterprise resource planning (ERP) systems

Extensive experience with SAP HANA

Full-service support from implementation to operations and hosting

“We are very pleased with SAP ERP powered by SAP HANA and

with the hosting services of our partner Imtech ICT Austria. We

now have a state-of-the-art IT platform for our core business

processes and for advanced analytics that will enable us to grow

and provide customers with a great shopping experience.”

Thomas Theofilu, Director of IT and Business Organization, neckermann.at GmbH

Higher End-user satisfaction with substantial performance improvements of core finance and controlling processes

Simpler IT landscape and IT operations

Real-time Predictive and Big Data analytics to better anticipate changing consumer behavior and market conditions and integrate that into e-commerce processes

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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RSSC: Driving Savings, Efficiency, and Innovation

with SAP® Business Suite powered by SAP HANA®

Company

Royal Swaziland Sugar

Corporation (RSSC)

Headquarters

Simunye, Swaziland

Industry

Consumer products

Products and Services

Production of sugar and

ethanol

Employees

3,500

Web Site

www.rssc.co.sz

Partner

SAP® Consulting organization

Objectives

Launch an integrated, state-of-the-art IT platform to drive innovation, process efficiencies, and IT agility

Better manage the business using real-time analytics and quickly identifying over expenditure

Why SAP

In a comparison with Oracle and Microsoft, SAP was best able to execute and deliver on business requirements with minimal customization

SAP® Business Suite powered by SAP HANA® can deliver on business requirements for the future

Rapid-deployment solutions from SAP enable a quick and cost-effective implementation of the new IT platform

Expected benefits

Acceleration of the planning process from two weeks to a few hours

Accurate calculations of the amount of sugar cane and water required for the factory, saving up to E 1 million (€75,794) per day

More time and resources spent on innovation and less on “keeping the lights on”

“SAP as a company stood out from an innovation and cost

standpoint and because of its global presence. From a

technology platform perspective, SAP Business Suite powered by

SAP HANA could deliver on RSSC’s requirements for the future.”

Rob Coombe, Group IT Manager, Royal Swaziland Sugar Corporation (RSSC)

Accuracy When calculating production resources required for the factory

Savings Of up to €75,794 per day, thanks to better management of raw materials like sugar cane and water

Efficiency With more streamlined processes in operational areas like procurement and HR

Innovation When more time and resources are shifted from basic operations maintenance to strategy and innovation

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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13 / 31

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

USHA International Takes Business Insight to

Unprecedented Levels with SAP HANA®

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14 / 31

Company

Güdel Group AG

Headquarters

Langenthal, Switzerland

Industry

Industrial machinery and

components

Products and Services

Products and solutions in linear

drive technology for numerous

industries

Employees

1,050

Revenue

SFR 350 million

Web Site

www.gudel.com

Partner

itelligence AG

www.itelligence.ag

Objectives

Standardize business processes across the group on one common enterprise resource planning (ERP) platform

Better manage and grow the business with instant access to information at the group level

Improve the delivery of multicompany engineer-to-order projects

Why SAP

Only company with a simple and modern ERP system running on an in-memory platform capable of handling both transactional and reporting workloads

State-of-the-art ERP platform enabling new business models

Availability of an industry-specific best-practice template, it.manufacturing, by SAP partner itelligence, to expedite the launch of the new SAP HANA platform

Benefits

Increased transparency through more-timely and detailed reports in areas like order entry

Enabled a more proactive and consistent delivery of multicompany engineer-to-order projects

Lowered total cost of ownership and increased system performance through consolidation of all ERP and reporting systems in one ERP instance

“SAP ERP powered by SAP HANA was the perfect fit for our

growing company. It provides the foundation to harmonize

processes and efficiently manage group operations, supports our

project business, and enables real-time insight through powerful,

user-friendly reporting with SAP HANA Live offerings.”

Martin Knuchel, CIO, Güdel Group AG

Transparent More-timely and detailed insight

Consistent Project and performance delivery

Innovative Foundation for business improvements

Economical Deployment and maintenance

Güdel Group AG: Harmonizing Processes

Groupwide with SAP® ERP powered by SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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JOSKIN: Accelerating Global Expansion with

SAP® Business Suite powered by SAP HANA®

Company

JOSKIN Group

Headquarters

Soumagne, Belgium

Industry

Automotive

Products and Services

Manufacturer of agricultural

trailers and tools

Employees

790

Revenue

€107 million

Web Site

www.joskin.com

Partner

SOA People

www.soapeople.com

Top objectives

Constantly develop product lines to propose the widest range of agricultural transport material possible

Control all strategic phases of the production chain and continuously improve them with skills developed in-house

Expand globally while improving customer service

Resolution

Migrated SAP® Business Suite applications to the SAP HANA® platform to speed financial, production, sales and service, and after-sales processes

Chose SAP HANA Live offerings for SAP Business Suite to quickly jump-start real-time analytics and reporting

Completed the migration in just 10 weeks and without disruption to the business with support from the SAP Services organization

Key benefits

Ad-hoc financial information provided in less than a few seconds, allowing a faster and smoother financial closing period

Better customer service with real-time information on the farmer's equipment and bill of materials (BOM)

"Every agricultural machine is unique. When answering customer

requests, it is of utmost importance that we have an exact view of

the individual machine, the farmer’s equipment, and the BOM.

Thanks to SAP HANA, we can now visualize the customer’s

install base in a second and respond with the customer still on

the phone.“

Michel Desfawes, CIO, JOSKIN Group

102x Faster general ledger, accounts payable, and accounts receivable line-item reporting (from up to 1 hour to seconds)

7x Faster material resource

planning run

6x Smaller database

1,721x Faster daily production control report

7.5x Faster backups (5 hours to 40 minutes)

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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KAESER: Transforming Operations with

SAP® Business Suite powered by SAP HANA®

Company

KAESER KOMPRESSOREN SE

Headquarters

Coburg, Germany

Industry

Industrial machinery and

components

Products and Services

Compressed air systems and

compressed air consulting

services

Employees

4,400

Revenue

€600 million (2012)

Web Site

www.kaeser.com

Partner

SAP® Consulting organization

Objectives

Create an innovative IT environment that supports the move toward a solution-provider business model

Enhance existing business processes and leverage the power of Big Data and predictive maintenance to become more proactive, customer oriented, and competitive

Leverage the SAP HANA® platform to transform and simplify the entire SAP solution landscape

Technical implementation

Successful migration of the SAP Customer Relationship Management (SAP CRM) application to SAP HANA in just 2.5 months and with just 1.5 days of downtime

Great collaboration with SAP during all phases of the project

Future plans

Launch predictive maintenance capabilities with a custom solution based on SAP CRM powered by SAP HANA to step up customer service

Migrate all SAP Business Suite applications, such as the SAP ERP, SAP Supply Chain Management, and SAP Business Warehouse applications, to SAP HANA

Deploy SAP CRM powered by SAP HANA in the cloud with other cloud offerings like the SAP Jam™ social software platform to enable a mobile and social CRM strategy

“We will leverage the full power of SAP HANA to enhance existing

business processes, introduce entirely new ones, and reduce total cost

of ownership. We are off to a very good start with the smooth and fast

migration of SAP CRM to SAP HANA, which will be followed by other

SAP Business Suite applications and custom solutions.”

Falko Lameter , CIO, KAESER KOMPRESSOREN SE

Successful Successful and smooth production launch of SAP CRM powered by SAP HANA

Faster Five times faster database response times

Simpler Simpler and more agile IT landscape and business processes

Solid Foundation for predictive maintenance

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Schaidt Innovations: Fast Start with SAP® ERP

powered by SAP HANA®, Deployed in the Cloud

Company

Schaidt Innovations GmbH &

Co. KG

Headquarters

Wörth, Germany

Industry

Automotive

Products and Services

Development, production, and

sales of electronic parts for the

automotive and high-tech

industries

Employees

530

Web Site

www.sc-innovations.de

Partner

SAP® Consulting organization

Objectives

Get a newly launched manufacturing business up and running on an enterprise resource planning (ERP) system in a very short time with no up-front investment

Support the transformation from a contract manufacturing business to an independent manufacturing business

Why SAP

SAP ERP powered by SAP HANA® – a scalable, state-of-the-art application that can be managed in a cloud environment with the SAP HANA Enterprise Cloud service

SAP ERP for Manufacturing rapid-deployment solution offering a fast and affordable deployment that follows industry-specific best practices

Familiarity with the SAP software systems in use at the former parent company, providing a similar work environment at the new manufacturing startup and the contract manufacturing business

Benefits

Went live after just four weeks, registering and invoicing the first production just one week thereafter

Allows more focus on the core manufacturing business, which can grow at its own pace

Provides a solid basis for enhancing processes and expanding the business

“We were looking for a state-of-the-art ERP solution that could get us up

and running very fast with no up-front investment and would enable us

to grow at our own pace. We got this through the unique combination of

SAP ERP powered by SAP HANA deployed using an SAP Rapid

Deployment solution in a fully managed cloud environment with SAP

HANA Enterprise Cloud.”

Martin Haas, Managing Director, Schaidt Innovations GmbH & Co. KG

Fast Deployment, going live in just four weeks

Complete ERP manufacturing solution, covering production planning, materials management, financials, and sales

Scalable IT infrastructure to support company growth

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Schaidt Achieves a Complete Manufacturing

Solution with SAP® ERP powered by SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Enabling Real-Time Business with

SAP HANA® and SAP® MaxAttention™

Company

Bayer MaterialScience AG

Headquarters

Leverkusen, Germany

Industry

Chemicals

Products and Services

Polymers, coatings, adhesives,

sealants, and more

Employees

14,500

Revenue

€11.5 billion

Web Site

www.materialscience.bayer.com

Top objectives

Speed up performance of the SAP® Customer Relationship Management (SAP CRM) application and empower users with real-time insights

Analyze the performance of core business processes to save time, reduce costs, and keep SAP solutions running optimally

Resolution

Leveraged the SAP MaxAttention™ offering for a safe and nondisruptive deployment

Worked with experts from the SAP MaxAttention services team for tailored project support

Leveraged the SAP Business Process Performance Optimization service to optimize performance-critical process steps

Successfully deployed SAP CRM powered by SAP HANA®

Key benefits

Real-time analysis and reporting for smarter, faster business decisions

Faster business processes for increased business-user productivity and higher end-user satisfaction

“The SAP HANA migration project was perfectly supported by

SAP MaxAttention, which has proven to be a strategic asset for

BMS, allowing us to boost the performance of key applications by

20% to 30% on average, just to name one example.”

Jan Prigge, Head of Commercial Solutions, Bayer MaterialScience AG

20X Search performance boost due to SAP HANA

49% Complaint processing performance

20%–30% Average performance boost on key applications

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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MVV Energie: Accelerating Business Growth

with SAP® CRM powered by SAP HANA®

Company

MVV Energie AG

Location

Mannheim, Germany

Industry

Utilities – energy

Products and Services

Electricity, gas, water

Employees

5,500

Revenue

€4 billion

Web Site

www.mvv-energie.de

Partners

Sovanta

www.sovanta.com

crm consulting AG

www.crm-consulting-ag.de

BearingPoint

www.bearingpoint.com

Business challenges

• Develop the business rapidly by increasing sales and profit margin while cutting costs

• Provide customers with a full-service package in a highly competitive and volatile energy market

• Optimize sales and enable predictive capabilities using large volumes of data from various sources like weather reports and smart meters

Technical implementation

• Deployed SAP® CRM powered by SAP HANA®

• Covered mobile application, sales and presales processes, and customer relationship management (CRM) analytic functions in the first phase of the project

Key benefits

• Reduced processing costs with integrated, holistic sales management

• Allowed real-time access to all sales-relevant information

• Enabled business users to analyze consumption patterns in real-time as a basis for product offerings and marketing activities

• Increased competitiveness in the business-to-business segment through a mobile sales force, a customer-specific offer process, and optimized management of sales opportunities

• Reduced IT costs by harmonizing the system landscape

“We want continued growth year over year. This is what we expect on

the revenue side as a key benefit of our project to run SAP CRM powered by

SAP HANA. We think we can sell better now that our sales representatives

can show energy-service scenarios using actual, real-time data on their mobile

devices rather than relying on PowerPoint presentations.”

Bernhard Schumacher, Head of Sales Division, MVV Energie AG

Lower Processing costs

Fewer Systems required

Higher Sales and profit margin

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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MVV Energie Realizes Real-Time Business

and a Competitive Edge with SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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2 months To go live with SAP Business Suite powered by SAP HANA after the proof of concept

2x Increase in fleet size over next 3 years 3 projects in 1 Upgrade of the SAP ERP application plus hardware replacement, and laying the foundation for business intelligence

Company

Pacific Drilling S.A.

Headquarters

Houston, Texas

Industry

Oil and gas

Products and Services

Ultra-deep water drilling

Employees

1,200

Revenue

US$638 million

Web Site

www.pacificdrilling.com

Partners

SAP® Services organization

Hewlett-Packard Company

Deloitte

Capgemini S.A

Business challenges

Managing IT across regions, including remote offshore drilling sites

Moving from a reactive to proactive management style, with a focus on performance management

Looking at doubling company size and revenue within the next five years

Technical implementation

Migrated the SAP® ERP application to the SAP HANA® platform in just 60 days

Significantly reduced database size and data footprint

Deployed SAP HANA Live offerings for SAP ERP to enable real-time operational reporting

Key benefits

Real-time performance management and faster key processes for material requirements planning (MRP) and payroll

New enterprise dashboard created for the CEO

Innovation platform, accelerating time-to-value cycles and offering new possibilities like predictive maintenance

Lower total cost of ownership with a single platform for transactions and analysis

“SAP has been critical to our success thus far, and SAP Business

Suite powered by SAP HANA will be even more important to our

success going forward as we move from a transactional-based

business to a real-time, performance-driven business.”

Coy Wright, Vice President of IT, Pacific Drilling S.A.

Pacific Drilling: Doubling Revenue and Driving

Innovation with SAP® ERP powered by SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Pacific Drilling Digs Deep in Data for

Big Business Value with SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Savannah Cement: Gaining Accuracy in

Operational Reporting with SAP HANA®

Company

Savannah Cement Limited

Headquarters

Nairobi, Kenya

Industry

Mill products

Products and Services

Cement and raw materials

Employees

250

Web Site

www.savannahcement.com

Partner

Sperkjet East Africa Limited

(SEAl)

www.seal.co.ke

Objectives

Gain complete ownership of business processes

Get real-time feedback when processing transactions to support corrective action

Achieve competitive edge by being second in Africa to implement SAP® Business Suite powered by SAP HANA®

Why SAP HANA

Requisite foundation for setting up business intelligence software

Platform for innovation to keep pace with future trends

In-memory computing technology for vast improvement in database handling and functionality

Why SEAl

Adoption of the ASAP® methodology, which provides a road map for cost-effective, speedy implementation of SAP solutions

Ability to deliver the solution within 4 months, giving Savannah Cement Limited a rapid return on investment

Expertise to perform the first implementation of the SAP HANA platform in the region

“SAP HANA has changed our view of database management

and greatly simplified tasks, giving our business a cutting-edge

advantage and incomparable agility. Clearly to us, SAP HANA

was built to keep the business running better.”

Brian Wamwenje, IT Manager, Savannah Cement Limited

Accelerated Period closure reporting lead time by 75%–80% (from 8–10 days to 2 days)

Reduced Operational meetings from at least 3 each day to 1 per day

Optimized Business continuity and disaster recovery

Streamlined Basis administration

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Eureko Sigorta: Real-Time Data Analysis with

SAP® Business Suite powered by SAP HANA®

Company

Eureko Sigorta, part of

Achmea

Headquarters

Istanbul, Turkey

Industry

Insurance

Products and Services

Nonlife insurance

Employees

574

Revenue

€270 million

Web Site

www.eurekosigorta.com.tr

Partner

SAP® Services organization,

Vizyoneks

www.vizyoneks.com.tr

Top objectives

Standardize financial reporting and reduce manual data handling

Provide management with more flexible, varied, and in-depth reports

Improve risk management and comply with global regulations

Resolution

Migrated SAP Business Suite applications to the SAP HANA® platform in just six months

Deployed the SAP Financial Asset Management application to centralize investment management

Leveraged electronic ledger management for Turkey

Enabled SAP BusinessObjects™ business intelligence (BI) solutions on mobile devices for senior management

Key benefits

Profitability reports and analysis by policy, holder, distribution channel, line of business, product, and more

Capacity for multiple languages, currencies, and regulatory standards

Faster, more transparent financial transactions, increasing control, improving cost management, and accelerating financial closing

“With SAP Business Suite powered by SAP HANA and SAP

BusinessObjects BI solutions, we have real-time access to data

and more flexible analytics. It allows us to use our time more

effectively and focus more on our customers. Our goal is to

increase operational efficiency and, in turn, customer satisfaction.”

Semra Ensari, Finance and Risk Management Group Director, Eureko Sigorta

33% Faster monthly closing

23% Fewer general ledger accounts

>50% Faster tax reporting

83% Faster fixed asset processing

93.75% Faster reporting on aging and rediscount processes (from 2 working days to 1 hour)

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Fire & Rescue NSW: Using SAP® Business Suite

powered by SAP HANA® to Help Keep the State Safe

Organization

Fire & Rescue New South

Wales (NSW)

Headquarters

Sydney, Australia

Industry

Public sector

Products and Services

Fire and rescue services

Employees and Volunteers

About 14,000

Web Site

www.fire.nsw.gov.au

Top objectives

Get the right people and equipment to the right place as quickly as possible to provide emergency services

Standardize disparate sets of processes and applications among four agencies for people and equipment management

Efficiently manage massive amounts of data in real time

Resolution

Introduced the SAP HANA® database for analysis of non-SAP data to speed up reports generated by the SAP® Business Warehouse application

Replaced the Oracle RAC database in use with SAP HANA

Implemented SAP Business Suite powered by SAP HANA and finished on schedule 12 weeks later

Key benefits

All the important information about people and equipment now in one place, accessible in real time via SAP HANA

Production database cut from 750 GB to 220 GB, enabling agencies to take advantage of more advanced SAP functionality

Improved efficiency, flexibility, and reliability

“When you fly a plane these days, most of the time it flies itself and

deals automatically with all its complexities, while the pilot stands by to

intervene only if needed. In the same way, we see that delivering

emergency services will become so complex that SAP HANA will be

driving things, marshaling resources and telling us where to deploy

them to make the state as safe as it can be.”

Richard Host, CIO, Fire & Rescue New South Wales

70% Reduction in database size

>3 million Skills and qualifications managed by SAP HANA in real time

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Fire & Rescue NSW Simplifies IT to Keep

Communities Safe with SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Company

Kardinal Schwarzenberg'sches

Krankenhaus

Betriebsgesellschaft m.b.H.

Headquarters

Schwarzach im Pongau,

Salzburg, Austria

Industry

Healthcare

Products and Services

General medical and surgical

hospital with 13 specialist

departments

Employees

About 1,000

Web Site

www.kh-schwarzach.at/en

Partner

SAP® Services organization

T-Systems Austria GesmbH

Siemens AG

Objectives

Simplify the IT landscape and reduce costs by migrating applications to the SAP HANA® platform

Enable real-time reporting and reduced data load times

Remove bottlenecks in the performance of applications used by the clinical staff, and include additional mass data, such as intensive care patient data

Technical implementation

Upgraded and migrated the SAP® ERP application and SAP for Healthcare solutions to SAP HANA within three months

Deployed SAP Business Warehouse powered by SAP HANA

Helped ensure high availability by operating SAP HANA in a cluster to meet industry-specific legal requirements

Engaged T-Systems Austria to host SAP HANA on dedicated servers

Benefits

Data compression reduced from approximately 760 GB to about 430 GB

Fast data load times

Significantly faster response times for reports and patient scheduling – the latter increased by a factor of 30

“By unifying our software landscape on SAP HANA, we not only

achieved a lower TCO but have also paved the way for future

innovation. For instance, we can now further enhance patient

care in the most critical situations by making mass patient data

immediately available to medical staff in the intensive care unit.”

Christian Mühltaler, CIO, Kardinal Schwarzenberg'sches Krankenhaus

Betriebsgesellschaft m.b.H.

Lower Total cost of ownership

Reduced Data load times

Faster Response times for reports, patient scheduling, and clinical applications

Kardinal Schwarzenberg Hospital: Providing

Superior Patient Services with SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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DFB: Reaching Every Fan with SAP® Event

Ticketing and SAP CRM powered by SAP HANA®

Organization

Deutscher Fußball-Bund (DFB)

Headquarters

Frankfurt, Germany

Industry

Sports and entertainment

Products and Services

World’s largest sports

federation, representing over

25,000 clubs and 6.8 million

members

Employees

>220

Web Site

www.dfb.de

Top objectives

Create a completely new fan experience with simpler communications, better campaign management, and personalized messages and offers

Establish and leverage a consistent, real-time view of fan information

Resolution

Launched the SAP® CRM rapid-deployment solution powered by SAP HANA® in just three months, and deployed SAP Event Ticketing software

Migrated the DFB Fan Shop and Fan Club database to SAP HANA

Built a road map for deploying the SAP ERP application and SAP CRM powered by SAP HANA using the SAP HANA Enterprise Cloud service

Key benefits

Simpler marketing with personalized campaigns and promotions tailored to the needs of every fan, creating a better experience

Fast and efficient development of campaigns to reach fans via personal e-mail and directing them to information and ticketing Web sites

Two weeks to develop the campaign for the Women’s DFB Cup Final

Lower total cost of ownership

“With SAP CRM powered by SAP HANA, we are able to do

marketing campaigns by ourselves for the first time. We can now

serve fans through digital channels and improve customer loyalty

with offers that meet their needs. By using SAP HANA Enterprise

Cloud, our processes will be much more efficient.”

Daniel Gutermuth, SAP Implementation Project Lead, Deutscher Fußball-Bund (DFB)

2 weeks To launch the marketing campaign for the Women’s DFB Cup Final as part of a 4-week pilot

8,700 Fans got personalized promotional e-mails as part of the campaign

48% Of those fans confirmed as viewing their e-mail

7% Of confirmed fans were tracked as clicking from their e-mail to the DFB ticketing site for the event

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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DFB Kicks the Fan Experience to the

Next Level with SAP HANA®

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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Cutting IT Costs and Promoting Innovation

with SAP HANA® Enterprise Cloud

Company

Hidrovias do Brasil

Headquarters

São Paulo, Brazil

Industry

Travel and transportation –

cargo and logistics

Products and Services

Integrated waterway logistics

solutions and operations

Assets

US$313 million

Web Site

www.hbsa.com.br

Partners

SAP® Services organization

Cloud Imagination

www.cloudimagination.com

Top objectives

Provide customers with outstanding, highly reliable service

Simplify transportation planning and execution

Enable continuous operational innovation

Resolution

Adopted a cloud-based global template design and deployment strategy for management systems running on the SAP ERP application and other SAP Business Suite applications

Used most standard application features of predefined rapid-deployment solutions, enabling fast implementations in multiple countries

Migrated SAP Business Suite powered by SAP HANA® to the SAP HANA Enterprise Cloud service in just one month to gain additional value from managed services and real-time analytics

Key benefits

Elimination of administration and environment management needs for SAP applications

Greater agility for responding to changes in business demand

Ability to focus more technology and time on strategy and innovation

“With SAP HANA Enterprise Cloud, Hidrovias do Brasil is

overcoming the challenges of establishing operations in Brazil

and Latin America while simultaneously pursuing pioneering,

cloud-based implementations of SAP solutions. The benefits we

are achieving are great – not the least of which is a drastic

reduction in IT costs.”

Dr. Rogerio Dutra, IT Head and SAP Program Director, Hidrovias do Brasil

70% Reduction in IT total cost of ownership US$3 million Projected cost reductions over 5 years

99.5% Production system availability, based on service-level agreements 4 months To build a global template and implement in Brazil

3 months To roll out the template in Paraguay and Uruguay

Public Services Introduction Consumer Energy and

Natural Resources

Discrete

Manufacturing

Financial Services Services

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