e – business architecture

8/8/2019 E Business Architecture

1/30

E BusinessE Business

ArchitectureArchitecturePresented byPresented by

Devesh M AwasthiDevesh M Awasthi

Gunjan TewariGunjan Tewari

Sujeet PandeySujeet Pandey

Rahul GuptaRahul Gupta


2/30

E-business architectureE-business architecture

e-business architecturee-business architecture sshows you how yourhows you how your

applications can take advantage of theapplications can take advantage of the

current e-business marketplacecurrent e-business marketplace..

experienced insight into application designexperienced insight into application design

and technology choice and case studiesand technology choice and case studies

from successful applications within yourfrom successful applications within your

domain, help illustrate strategic businessdomain, help illustrate strategic businessadvice to provide you with a model of theadvice to provide you with a model of the

ideal e-business architectureideal e-business architecture


3/30

What is the architectureat s t e arc tecture

frameworkframework

E-business apps require a reliableE-business apps require a reliable

network infrastructure to move thenetwork infrastructure to move the

information and execute a transaction .information and execute a transaction .key components-key components-

Publishing techPublishing tech

Distribution techDistribution tech


4/30

Elements of e-businessElements of e-business

architectural frameworkarchitectural framework

Network infrastructureNetwork infrastructure

Information and distribution technologyInformation and distribution technology

Multimedia content publishing techMultimedia content publishing techSecurity and encryptionSecurity and encryption

Payment services infrastructurePayment services infrastructure

Public policy and legal infrastructurePublic policy and legal infrastructure


5/30

Network infrastructureNetwork infrastructure

The network infrastructure forms the veryThe network infrastructure forms the very

basis of e-business playing the role likebasis of e-business playing the role like

road/transport highways in traditionalroad/transport highways in traditional

commerce and business.commerce and business.

LANs, WANs, InternetLANs, WANs, Internet

These different transport networksThese different transport networks

interconnect using common networkinterconnect using common network

protocol standards called TCP/IPprotocol standards called TCP/IP

fI f ti d di t ib ti


6/30

Information and distributionInformation and distribution

technologytechnology

Information distribution technologiesInformation distribution technologies

provide a transport mechanism forprovide a transport mechanism for

transferring info. Content over a networktransferring info. Content over a network

infrastructure layer through softwareinfrastructure layer through software

system that implement FTP, HTTP andsystem that implement FTP, HTTP and

SMTP for exchanging multimediaSMTP for exchanging multimedia

contents.contents.

M l i di bli hiM lti di t t bli hi


7/30

Multimedia content publishingMultimedia content publishing

techtech

the network infrastructure with thethe network infrastructure with the

availability of The information distributionavailability of The information distribution

protocol HTTP as the informationprotocol HTTP as the information

distribution protocol and emergence ofdistribution protocol and emergence of

HTML and other multimedia contentsHTML and other multimedia contents

editors as the networked multimediaeditors as the networked multimedia

publishing permits business to createpublishing permits business to createdigital products or represents the goodsdigital products or represents the goods

and service in the digital contain formand service in the digital contain form


8/30

Security and encryptionSecurity and encryption

Security requires various tool kits, fire walls,Security requires various tool kits, fire walls,

and encryption products .and encryption products .

encryption technologies based shared keyencryption technologies based shared keymechanism such as Data Encryptionmechanism such as Data Encryption

Standard (DES) or public private keys.Standard (DES) or public private keys.


9/30

Payment services infrastructurePayment services infrastructure

Online payment is fundamental toOnline payment is fundamental to

acceptance of e-business as a viableacceptance of e-business as a viable

alternative to traditional commercealternative to traditional commerce

ex: - electronic cheque, e cashex: - electronic cheque, e cash

P bli li d l lP bli li d l l


10/30

Public policy and legalPublic policy and legal

infrastructureinfrastructure

Although security and encryptionAlthough security and encryption

technologies ensuring the secrecy andtechnologies ensuring the secrecy and

integrity of data to ensure that theintegrity of data to ensure that the

transactions is conducted on behalf of twotransactions is conducted on behalf of two

parties ,an authentication is offered by aparties ,an authentication is offered by a

third party that certified the identify of thethird party that certified the identify of the

transacting parties.transacting parties.


11/30

IT ArchitectureIT Architecture

The IT architecture that is created by theThe IT architecture that is created by the

strategic business/IT planning process is astrategic business/IT planning process is a

conceptual design, or blueprint, thatconceptual design, or blueprint, that

includes the following major components:includes the following major components:

Technology platformTechnology platform

Data resourcesData resources

Applications architectureApplications architecture

IT organisationIT organisation


12/30

Technology PlatformTechnology Platform

IntranetIntranet

InternetInternet

ExtranetExtranetOther computer software systemsOther computer software systems

networks & intergraded enterprisenetworks & intergraded enterprise

application softwareapplication software


13/30

Data ResourcesData Resources

It includes many types of operational &It includes many types of operational &

specialized data bases like Data warespecialized data bases like Data ware

houses and Internet/intranet data bases.houses and Internet/intranet data bases.


14/30

Application ArchitectureApplication Architecture

Business application of IT are design asBusiness application of IT are design as

an intergraded architecture or portfolio ofan intergraded architecture or portfolio of

enterprise system that support strategicenterprise system that support strategic

business initiative as wall as crossbusiness initiative as wall as cross

functional processes.functional processes.

SCM, ERP, CRM applicationSCM, ERP, CRM application


15/30

IT OrganizationIT Organization

The organizational structure of the ISThe organizational structure of the IS

function with in the company & thefunction with in the company & the

distribution of IS specialist are design todistribution of IS specialist are design to

meet the changing strategies of ameet the changing strategies of a

businessbusiness


16/30

System related barriersSystem related barriers

Too much focus on cost cutting and efficiencyToo much focus on cost cutting and efficiency

Rehashing competitors ideasRehashing competitors ideas

Frequently reorganizingFrequently reorganizing

Placing too much emphasis on outsidePlacing too much emphasis on outside

consultantsconsultants


17/30

New era of cross functionalNew era of cross functional

integrated applicationintegrated application

Stage-1 simplification & segmentationStage-1 simplification & segmentation

Stage-2 Reintegration & transformationStage-2 Reintegration & transformation

Stage-3 cross- functional integrationStage-3 cross- functional integrationStage 1:

Task Oriented

Applications

(Order Entry)

Stage 2:

Functional

Applications

(Logistics)

Stage 3:

Integrated

Cross-Functional

Applications

(Customer Care)


18/30

Business TrendsBusiness Trends

Customer centric applicationsCustomer centric applications

Integrated enterprises resource planningIntegrated enterprises resource planningapplicationsapplications

Integrated supply chain applicationsIntegrated supply chain applicationsIntegrated selling-chain applicationsIntegrated selling-chain applications

Integrated procurement applicationsIntegrated procurement applications

Order/service integration applicationsOrder/service integration applicationsIntegrated knowledge managementIntegrated knowledge management


19/30

Customer centric applicationCustomer centric application

sales

service

marketing

Customer

Relationship

Management

Integrate enterpr ses resourcen egra e en erpr ses resource


20/30

Integrate enterpr ses resourcen egra e en erpr ses resourceplanning applicationsplanning applications

Forecasting & Planning

Purchasing & Material

Management

Warehousing & Inventory

Management

Finished ProductDistribution

Accounting/ Finance

Enterprise

Resource

Planning


21/30

Integrated supply chain applicationIntegrated supply chain application

Market Demand

Resource & Capacity

Constraints

Real-Time Scheduling

Supply Chain

Management


22/30

Integrated selling-chain appsIntegrated selling-chain apps

ProductCustomiza

tionPricing &

Contract

Mgmt.

Proposal

Generation

Commissio

n Mgmt

Promotion

Mgmt

Selling-

Chain

Managemen

t


23/30

Goals of Selling Chain Management business

strategy

Engage your prospects, and turn them into

customers

Make ordering process easy for the customer Add value for the customer

Make it easy to order customized products

Increase sales force effectiveness

Coordinate team selling


24/30

Integrated procurement appsIntegrated procurement apps

E-ProcurementApplications

Service

Procurement

(courier,

Contract,

workers)

Office SuppliesProcurement

Business Travel

Procurement

Computer

Equipment/Software/

Networking

ORM

Procurement


25/30

Benefits

Enable cos. To consolidate information

and negotiate better with supplier

Also permit cos. To track expenses

Automating purchase process


26/30

Order/service integration appsOrder/service integration apps

enterpriseenterprise

applicationapplication

integrationintegration

Front Office

CRM Apps.Customer service

Field service

Product configuration

Sales order entry

Back-office

ERP AppsDistribution

Manufacturing

Scheduling

Finance


27/30

Benefits

Empower call center operation

Streamline sales order processingImprove the customer experience


28/30

Integrated knowledge managementIntegrated knowledge management

Business

Intelligence

Applications

Business analytics(filtering & reporting)

Wireless/mobile

Front-end

Push-basedDelivery system

Data capture and

Data warehousing

Decision support system

E Business Architecture = Integrated


29/30

E-Business Architecture = IntegratedApp Frameworks

S

t

a

k

eh

o

l

d

e

r

s

Customers, Resellers

Selling Chain

Management

E

M

PL

O

Y

E

E

S

Enterprise Resource Planning (ERP)Lo

gistics&

Warehousing

Man

ufacturing

D

istribution

Customer Relationship Management (CRM)

Marketing

Field

Sales

C

ustomer

Service

Partners, Suppliers, Distributors

Supply Chain Management Supply Chain Management

Business

Intelligence

Business

Intelligence

EnterpriseApplicationIntegration

EnterpriseApplicationIntegration

Admin.Contro

l

HRMS/e-Procurement

Finance/Accounting/Auditing

ManagementControl

Finance/Accounting/Auditing

ManagementCont

rol


30/30

e – business architecture

Documents