e-business on demand competitive technical briefing · costs less than oracle or sql server?runs on...

e-business on demandCompetitive Technical Briefing

Improve Access to Information

CTS6-10 Information.ppt 2

We have customer data everywhere!! DB2, SQL Server, XML data… We need a comprehensive view of our customers data – as it is now. Can IBM help me?

Friendly Finance

IBM

IBM is the leader in managing enterprise data.

Friendly Finance Data Access Issues


? Database Servers ? Store, search and retrieve ? SQL Query interface? Products: DB2 Family

? Federated Queries? Access data in multiple heterogeneous databases via a single

query interface? Product: DB2 Information Integrator

? Unstructured Data.? Store, search, retrieve, and view unstructured data? Products: DB2 Content Manager, DB2 Content Manager

OnDemand

Easy Access to Information Management


Database Server Competitors

Why is DB2 Better?

? Costs less than Oracle or SQL Server

? Runs on more platforms than SQL Server

? Better performance than Oracle or SQL Server


?DB2 Information Integrator provides? Application access to all relevant data sources? Search across heterogeneous data sources? Federated view of data sources/single query interface? Replication of data for performance

?DB2 Information Integrator can help ? Reduce amount of coding by 40-65% while using

existing SQL development tools? Reduce application maintenance costs

Federated Queries


Developer

“With a single SQL query I am able to access all the customer account information from multiple systems..."

Doe, Jane

Query

IBM DB2 Information Integrator

SAP System

SQL Server

XML Data

Customer Data

Previous Loan Applications

DB2

Past Trasactions

query optimization, federated search, joins, data transformation

single query, aggregated results

Account Data

SQL, XML

Oracle

Current Loan Applications

IBM DB2 Information Integrator Simplifies Access to Any Enterprise Data


How it works

SQL ServersqlCust

?Write Applications against a unified view of the data.

DB2 db2Customers

Oracle orclCust Data

custssn char(9),balance decimal,….

custid integerbalance decimal

CUSTOMERSSingle View ?

CREATE NICKNAME orclCust for ORCL.BOURBON.CUSTTAB;ALTER NICKNAME orclCust ALTER COLUMN custssn LOCAL TYPE integer;

... CREATE VIEW CUSTOMERS(custid, balance, acctype) AS

SELECT custssn, balance, type FROM orclCustUNION ALL

SELECT custno, bal, atype FROM sqlCustUNION ALL

SELECT custid, balance, accnt FROM db2Customers;

SELECT acctype, SUM(balance)FROM CUSTOMERS cWHERE custid=1234GROUP BY acctype;

custno integerbal money,….

custid integer,balance decimal,….


DEMO: DB2 Information Integrator Customer Service

? Tara uses a portlet using DB2 Information Integrator to access all of Herman’s customer data.

? Single query access both DB2 and SQL Server

SQL Server

DB2


Web content

Unstructured data makes up 80% of a customer's daily business operations

Computer generated

output

Incoming paper

documents

Facsimiles

Audio &

Video

E-mail

?content often in physical form and dispersed across the company

?content exists in multiple, differing formats

?no single point of access

Structured data makes up only 20% of a customer's daily business operations

?data already in digitized form

?common structured data format

?data readily accessible via SQL, other update/retrieval methods

Database Tables

Challenges with Managing Unstructured Data


Costs of NOT doing Content Management

? The average document is copied, either physically or electronically, 9 to 11 times at a cost of about $18

? Documents cost about $20 to file physically (25% of the cost is the walk backwards and forwards between the archive)

? Retrieving a misfiled document costs about $120 – 3-5% of a company’s document is disappearing or misfiled

? The cost of a ”dial back” call is 4 times the cost of a finalized call in one single telephone dialogue

? Knowledge workers waste 20-30% of their working hours managing document based information.

Sources: GartnerGroup 2000

Computerworld & Forrester 2001


WAS

capture or

archive

Library Server

index

search

retrieve

IBM Content Manager

? WebSphere resource managers used to capture or archive unstructured content

? Meta-data about content stored in Library Server for fast, efficient searching

? Library Server points to where actual content is stored

? Content retrieved directly from their respective servers

? Highly scalable architecture

DB2

Tivoli Storage Manager

Disk Tape Optical

End User

eClient

How IBM Content Manager Works


What About the Competition?

MicrosoftInformation

Access

BEA InformationAccess

OracleInformation

Access

IBM InformationAccess

yes no yesyesfastest!

RelationalDataBase

no(web content only)

no(web content only)

yes(limited content)yes

EnterpriseContent

Management

no yes(read only)

third partyyes(read/write)

EnterpriseInformationIntegration

broad and deep solution coverage

with proven scalability

centralized solution strategy based on SQL

Server

immature, incomplete

solution portfolio

piece meal solution


IBM

IBM and DB2 can help you deliver the right information to the right people so you can work more effectively.

Summary


More Information

? DB2 Software Family? http://www-3.ibm.com/software/data/db2/

? DB2 Developer Page? http://www7b.boulder.ibm.com/dmdd/

? DB2 Information Integrator for J2EE Development: A Cost/Benefit Analysis? http://www7b.software.ibm.com/dmdd/library/techarticle/0305s

aracco1/0305saracco1.html


Thank You