e commerce
TRANSCRIPT
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E-commerce
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INTRODUCTION
• E-Commerce: the process of buying, selling, or exchanging products, services, and information through computer networks.
• E Commerce stands for electronic commerce • It involves the use of Information and
Communication Technology (ICT) and Electronic Funds Transfer (EFT)
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USES OF E-COMMERCE
Effective Performance Greater Economic Efficiency Facilitating of Network Form
Improvement of Business Transaction
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BENEFITS OF E-COMMERCE
E-commerce can improve the accuracy and speed for information exchange with internal and external business partners :
Ecommerce provides organizations with the ability to quickly share information with business partners. Ecommerce also reduces the number of times humans touch information, which reduces errors.
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E-commerce can lower the cost of customer service, purchasing, and other functions, but organizations shouldn't just automate band business processes :
Organizations must evaluate their current business processes and organizational practices in light of new technologies. Ecommerce is more than just technology-organizations must also change the way they think about information sharing and knowledge management.
E-commerce can lower the cost of customer service, purchasing, and other functions, but organizations shouldn't just automate band business processes :
Organizations must evaluate their current business processes and organizational practices in light of new technologies. Ecommerce is more than just technology-organizations must also change the way they think about information sharing and knowledge management.
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DISADVANTAGES OF E-COMMERCE
• Lack of skilled personnel• Legal issues• Some business process may never be
available to e – commerce• Uncertainty and lack of information• Ecommerce Delays Goods
• Lack of skilled personnel• Legal issues• Some business process may never be
available to e – commerce• Uncertainty and lack of information• Ecommerce Delays Goods
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TYPES OF E-COMMERCE
TYPES OF E-COMMERCE • B2B (Business-to-Business)
• B2C (Business-to-Consumer)
• C2B (Consumer-to-Business)
• C2C (Consumer-to-Consumer)
• B2B (Business-to-Business)
• B2C (Business-to-Consumer)
• C2B (Consumer-to-Business)
• C2C (Consumer-to-Consumer)
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APPLICATIONS
Mobile commerce • Concern doing businesses by means of mobile wireless
devices • Can be both B2B and B2C • Have a growing importance in the future of e-commerce
applications • Will introduce completely new forms of electronic
commerce .E.g. E-tickets.• The development of such applications faces some of the
greatest challenges in the security area to secure the trust of consumers.
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Online Banking • Used to monitor bank accounts and transfer
electronic funds
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SOME COMPANIES USING E-COMMERCE
SOME COMPANIES USING E-COMMERCE
• Amazon.com • American Express • Apple Computer • Auto-by-Tel • Cisco Systems • Dell Computer and Gateway • Drugstore.com and CVS.com • Epicurioussells
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Environmental impact of E-Commerce