E-COMMERCE , E-BANKING & E-SHOPPING

Presented by :

Asif Ismail

Adnan Khan

Tauseef Umar

Zohaib Mohammad

ELECTRONIC COMMERCE (E-COMMERCE) Commerce refers to all the activities the

purchase and sales of goods or services.Marketing, sales, payment, fulfillment,

customer service

Electronic commerce is doing commerce with the use of computers, networks and commerce-enabled software (more than just online shopping)

THE MAIN ELEMENTS OF E-COMMERCE Consumer shopping on the Web, called

B2C (business to consumer) Transactions conducted between

businesses on the Web, call B2B (business to business)

Transactions and business processes that support selling and purchasing activities on the Web Supplier, inventory, distribution, payment

management Financial management, purchasing products

and information

ADVANTAGES OF ELECTRONIC COMMERCE Increased sales

Reach narrow market segments in geographically dispersed locations

Create virtual communities Decreased costs

Handling of sales inquiriesProviding price quotesDetermining product availability

Being in the space

DISADVANTAGES OF ELECTRONIC COMMERCE Loss of ability to inspect products from

remote locations Rapid developing pace of underlying

technologies Difficult to calculate return on

investment Cultural and legal impediments

6

WEB-BASED E-COMMERCE ARCHITECTURE

Client

Tier 1

Web Server

Tier 3Tier 2 Tier N

Application Server

Database Server

DMS

WHAT IS E-SHOPPING?

The online selling of or enabling the sale of products or services to consumers.

HOW DID ONLINE SHOPPING COME ABOUT?

Online shopping emerged with the development of the internet.

Entrepreneurs saw the potential in online shopping and sprung at the chance to make virtual storefronts, so that consumers could shop without leaving their homes.

GROWTH OF ONLINE SHOPPING

There are over 70,000 new websites put on the internet every hour.

Internet traffic is doubling every three months.

Projected annual internet commerce revenue has grown from $35 billion in 1998 to $1.4 – $3.2 trillion in 2003.(Taken from CISCO Systems WEB Site)

RISKS & DISADVANTAGES OF ONLINE SHOPPING

Fraud- Do you know the Company? Security- Is your credit card safe? Privacy- Is your information being sold? Shipping- Are you getting the correct

product at the requested time? Difficulty- Do you know how to shop

online?

CONSUMER BENEFITS Convenience

-Geographic-Store hours-Ease of transaction-Quick and efficient shopping process

Information-Quick location of items-Easy price/attribute comparisons

FIRM BENEFITS Less dependence on intermediaries

-Geographic distribution-Holdup-Time to delivery

Marketing-Target marketing-Direct customer relationships-Customer service

ONLINE SHOPPING VS. TRADITIONAL SHOPPING

Differences-Cannot try or test product before purchase.-Minimum human interaction if any.-Cannot pay by cash.-Shop anytime online.

ONLINE SHOPPING VS. TRADITIONAL SHOPPING (CONT)

Similarities-Advertisement.-Security.-Convenience.

ONLINE BANKING Online banking (or Internet banking)

allows customers to conduct financial transactions on a secure website operated by their retail or virtual bank, credit union or building society.

THINGS YOU CAN DO Download Banking Transactions. Download Credit Card Transactions. Online Bill Payment. Quickly Verify Bank Balances. Transfer Money Open and Close accounts

THINGS YOU CAN DO (CONT) Check account balances Balance a checkbook Track recent account activity Order traveler's, cashier's, and

regular checks Issue stop payment requests Apply for auto, mortgage, home

equity, student, or personal loans

Receive investment product and service information

ADVANTAGES Convenience Ubiquity Transaction speed Efficiency Effectiveness Inexpensive

DISADVANTAGES Start-up may take time: Technical

difficulties Learning curve Bank site changes Need an account with an Internet

Service Provider (ISP) Security concerns, like "hackers"

accessing your bank accounts Switching banks can be more

cumbersome online than in person Must have basic computer skills and

Internet knowledge Must be comfortable using a computer

SECURITY CONCERNS Digital Encryption Usernames and PINs Time-Out Anti-Virus Anti-Spyware Firewalls Password Protection Is The Key Be aware of Phishes

WHAT BANKS SHOULD DO• Banks need to implement higher levels of

security and authentication for "high risk" transactions, "involving access to customer information or the movement of funds to other parties."

• Bank customers need more education and awareness of security risks and procedures in order to use online banking effectively.

• Banks should employ a combination of authentication systems, such as passwords and biometric readers, or PINs and longer passwords, rather than relying on any "single" factor to validate a customer's identity.

THANKS ALLOT FOR

JOINING US

Wish you best of

luck ASIF ISMAIL

Adnan khan

Tauseef umar

Zohaib muhammad