e commerce presentation

11
e-Com for Gift -an exploration of the types of e-commerce available, and some advice on choosing which site might be right for you Presented by: Tom Wilson

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2009 GHTA Conference Presentation

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Page 1: E Commerce Presentation

e-Com for Gift

-an exploration of the types of e-commerce available, and some

advice on choosing which site might be right for you

Presented by:

Tom Wilson

Page 2: E Commerce Presentation

Advancing your business.

© TECSYS INC. 2

Founded in 1983• North American Company• Headquartered in Montreal• 230 employees across North America• Over 400 customers• 1200+ installations

TECSYS Inc. includes:• EliteSeries SCM solutions division• PointForce SCM solutions division• Transportation Systems division• Offices in Montreal, Toronto, and Chicago• Distributors in Latin America and Russia

Publicly Traded (TSX:TCS)

Page 3: E Commerce Presentation

Our Objective:

Today we will be taking a look at:

• The role of the eCommerce website in gift based supply chain management

• The different needs of a gift based distributor

• The different types of web solutions available

• The challenges involved in marrying them all together

Page 4: E Commerce Presentation

An e-Commerce Wish list

• New Sources of Interaction between Distributors and Retailers

• More sales

• Improved Customer experience

• Establish and Control Brand Awareness

• Empower Sales Reps

• Look & Feel

• Increase volume without having to increase overhead

• Cost

Page 5: E Commerce Presentation

Features To Get Us There

• Online Digital Catalogue

• Customer Relationship Management

• Real-Time Inventory Availability

• Customer Specific Pricing

• Real-Time Maintenance

• Integrated Order Flow

• Advertising

• Design Control

• Multi-Media Compatibility

• B to C Capability

Page 6: E Commerce Presentation

Different Types of Sites:

• Shared o Catalogue or Group shopping Site sending back orders

o Offered by rep groups, sales groups and gift speficic hosted site.

• Stand Aloneo Not integrated to the back office

o Offered by 3rd party Web Design Companies, off the shelf type packages

• Partially Integratedo Some information batch updated to/from the back office

o Offered by 3rd Party Web Design Companies, ERP packages, Custom Software Houses

• Full Enterpriseo Complete Integration with the back office

o Offered by ERP Packages, Custom Software Houses

Page 7: E Commerce Presentation

Weighting the Needs from -5 to 5

Page 8: E Commerce Presentation

Compare the Needs to the Types:(1 Is Provided 0.5 Is Partially Provided)

Page 9: E Commerce Presentation

Overall Results:

Page 10: E Commerce Presentation

Variance

Page 11: E Commerce Presentation

-30

-20

-10

0

10

20

30

40

Standalone Group Partial Integration Full Integration

Startup Cost

Ongoing Cost

Volume w/out Overhead

Sales Exposure

Brand Awareness

Ease of Use/Access to Info

Empowered Reps

Look and Feel