e commerce presentation
DESCRIPTION
2009 GHTA Conference PresentationTRANSCRIPT
e-Com for Gift
-an exploration of the types of e-commerce available, and some
advice on choosing which site might be right for you
Presented by:
Tom Wilson
Advancing your business.
© TECSYS INC. 2
Founded in 1983• North American Company• Headquartered in Montreal• 230 employees across North America• Over 400 customers• 1200+ installations
TECSYS Inc. includes:• EliteSeries SCM solutions division• PointForce SCM solutions division• Transportation Systems division• Offices in Montreal, Toronto, and Chicago• Distributors in Latin America and Russia
Publicly Traded (TSX:TCS)
Our Objective:
Today we will be taking a look at:
• The role of the eCommerce website in gift based supply chain management
• The different needs of a gift based distributor
• The different types of web solutions available
• The challenges involved in marrying them all together
An e-Commerce Wish list
• New Sources of Interaction between Distributors and Retailers
• More sales
• Improved Customer experience
• Establish and Control Brand Awareness
• Empower Sales Reps
• Look & Feel
• Increase volume without having to increase overhead
• Cost
Features To Get Us There
• Online Digital Catalogue
• Customer Relationship Management
• Real-Time Inventory Availability
• Customer Specific Pricing
• Real-Time Maintenance
• Integrated Order Flow
• Advertising
• Design Control
• Multi-Media Compatibility
• B to C Capability
Different Types of Sites:
• Shared o Catalogue or Group shopping Site sending back orders
o Offered by rep groups, sales groups and gift speficic hosted site.
• Stand Aloneo Not integrated to the back office
o Offered by 3rd party Web Design Companies, off the shelf type packages
• Partially Integratedo Some information batch updated to/from the back office
o Offered by 3rd Party Web Design Companies, ERP packages, Custom Software Houses
• Full Enterpriseo Complete Integration with the back office
o Offered by ERP Packages, Custom Software Houses
Weighting the Needs from -5 to 5
Compare the Needs to the Types:(1 Is Provided 0.5 Is Partially Provided)
Overall Results:
Variance
-30
-20
-10
0
10
20
30
40
Standalone Group Partial Integration Full Integration
Startup Cost
Ongoing Cost
Volume w/out Overhead
Sales Exposure
Brand Awareness
Ease of Use/Access to Info
Empowered Reps
Look and Feel