e-government development in mongolia: current …...e-government development in mongolia: current...
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INFORMATIONTECHNOLOGY,POSTANDTELECOMMUNICATIONSAUTHORITY
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Badamsuren ByambaakhuuDoIT, CITA
e-Government Development in Mongolia: current status and a future plane-Government Development in Mongolia: current status and a future plan
20-23 September, 2017BANGKOK, THAILAND
COMMUNICATIONS AND INFORMATION TECHNOLOGY AUTHORITY
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CONTENT
• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7
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Area: 1.5 mln.km2
Population: 3 mln. (2015), 2 people per 1 km2
Capital city – 1.1 mln.
60% - under 35 years old
Location: between Russia and China; mountains, forest, steppe, desert.
Political system: Parliament (76 seats)
Administration: Capital city – Ulaanbaatar,
21 provinces, more 350 soums (districts), 1700+ bags(municipalities)
Literacy rate: 96.7%
Main economic sector: mining and quarrying (17.6%), agriculture (14%), manufacturing(10.6%), transportation and storage (5%),
whole and retail trade (16.4%),
ICT (2.4%) by 2014.
GDP per capita: 4512 USD (by 2014 WB Atlas)
Currency: tugrik, MNT (1 USD = 1950 MNT)
Membership: UN, WTO, WHO, ILO, ITU, UPU, APT, APPU, ESCAP, UNCTAD, etc.,
BACKGROUNDINFORMATION:CountryData
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BACKGROUNDINFORMATION:ICT/Telecommunications
ICT/Telecom revenue share
Internet users
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BACKGROUNDINFORMATION:ICT/Telecommunications
Source: CRC 2015 statistics
Number of mobile subscribers
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BACKGROUNDINFORMATION:CITASTRUCTURE
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CONTENT
• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7
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LEGALANDPOLICYFRAMEWORK
CommunicationsLaw(1995)LawonRadiowavesPostalLaw(2003)LawonUSOF(2006)BroadcastingLaw(2017)e‐SignatureLaw,(2011)Financialtransparencylaw,(2014)Nationalpaymentsystemlaw,(2017)
GovernmentResolution159,2017AboutthegovernmentelectronicdatabasesanddataexchangeGovernmentResolution23,2015
Aboutthee‐Kiosk(ATM)GovernmentResolution254,2015
Aboutgovernmentonlineservices&PPPpromotion
Draftoflaws:e‐GovernmentLawInformationSecurityLawDataProtectionLaw
Legal Framework
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LEGALANDPOLICYFRAMEWORKcont.
Nationalprogramonunifiedregistrationsystem,2008‐2012
Nationalbroadbandprogram2011‐2015
Nationale‐Governmentprogram,2012‐2016
Government ActionProgram,2012‐2016
Policy Framework
DraftofICTPolicy‐ 2025
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LEGALANDPOLICYFRAMEWORK
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Education ::: e-Laws ::: ICT Policy ::: DigitalizationInfrastructure & Access ::: IT literacy
Safety &
Secu
rity (PK
I)
e-Service C
han
nels
IT R
egulation
INFORMATION SOCIETY (SDG)
::: e-Gov ::: e-Educatione-Business ::: e-Health ::: e-Agroculture :::
e – Tax ::: e-Procurement ::: e-Media :::::: e-Shop ::: e – Bank ::: e- Travel :::
e-Doc E
xchan
ge P
latform
Data E
xchan
ge Platform
E‐SOCIETYDEVELOPMENT
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CONTENT
• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7
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E‐GOVERNMENTNATIONALPROGRAM
Nationale‐governmentprogram2012‐2016
GovernmentResolution#1012012.04.04
Overallgoal: Openandtransparentgovernment
Facilitatecitizens’participationinpublicpolicydevelopment
Easyaccesstothepublicserviceswithoutanydelay
Supportandpromoteefficientnewtechnologies
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Strategy Objectives
Nationale‐governmentprogram
1Toprovide legalandpolicyenvironmenttodevelope‐government(15activities)
2Todevelopinformationtechnologyinfrastructure(7activities)
3Tomakegovernment activitiesandservicesonline,transparent,openandaccessible(99activities)
4To improveinformationtechnologyskillsofthepublicservantsandtoimprovecitizensknowledgetouseonlinepublicservices(8activities)
E‐GOVERNMENTNATIONALPROGRAMcont.
4objectivesandtotalof129activitiesplannedtoimplement.
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CONTENT
• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7
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IMPLEMENTATIONOFE‐GOVERNMENT
Ministries
Other government
organizations
Agencies
Urban area
Local government
body
Other government
organizations
Rural area
G2G Services: National data Center
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GovernmentagencyservicesSecurityandBackupserviceCoLocationRackServerHostingMailHostingServerManagementserviceManagingRootCAPrivatesectorservices
SecurityCo‐locationRackServerhostingWebhostingBackupservice
G2G Services: National data Center
IMPLEMENTATIONOFE‐GOVERNMENTcont.
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IMPLEMENTATIONOFE‐GOVERNMENTcont.
PublicKeyInfrastructure(PKI)
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IMPLEMENTATIONOFE‐GOVERNMENTcont.
Launchedin2012Totalof108e‐kiosksplacedinUlaanbaatarandprovincecenters;Currently13typesofservicesfrom3governmentorganizations;In2014therearetotalof687,941peopleaccessedtotheservices
G2C Services: e-Kiosk
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IMPLEMENTATIONOFE‐GOVERNMENTcont.
CivilRegistrationAuthority Taxation authority,Realstate registrationauthority
andLegalentityregistrationauthority
Other
1. Enquiries on Birthcertification
2. Enquiries on Nationalidentification card
3. Statement of proof onresidential addresses
4. Enquiries on Marital statusincluding registration ofmarriage, divorce andunmarried references
5. Subscription for Nationalidentification cards
1. Taxation inquiries2. Enquiries on Real state
registration3. Enquiries on Legal entity
registration4. Enquiries on Legal entity
non‐registration5. Customs authorities owe
reference
1. Subscriptions fornewspapersandpublications
2. Utility payments3. Log‐inaccountfor
www.ezasag.mn
G2G Services: e-Kiosk
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IMPLEMENTATIONOFE‐GOVERNMENTcont.
LaunchedinApril2015; Initial25servicesof4organizations
Drivinglicense(PoliceDepartment)Socialwelfareservices(GeneralauthorityofSocialwelfareservices)
Insuranceservices(GeneralauthorityofSocialinsurance)Vehicleregistration(MinistryofRoadandTransportation)
G2C Services: Online service portal
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1. Setupvoluntaryinsuranceplansandissuanceofsocialinsurancebooks
2. Registrationofhealthinsuranceandissuanceofhealthinsurancebooks
3. Setthebasicstatepension4. Issuanceofpregnancyandbirthdelivery
benefitgrants5. Enquirehealthinsurancebenefitsand
reviewcalculationsofbenefitsandpromotions
6. Reviewreportsofsocialinsurancepayments
7. Receiveandaffirmmonthlyreportsonsocialinsurancepaymentsbyemployers
GeneralAuthorityforSocialInsurance
1. Defineasumofpensionforretirement
2. Definelabordisabilitypensions3. Definepensionforwidowsand
orphans4. Claimforrefundingof50percentof
chargespaidtosanatoriumandtransportation
5. Definematernitybenefits6. Reimbursementofprosthesisand
orthopedicimplantspurchasedandmadeinMongolia
GeneralauthorityforSocialWelfareServices
IMPLEMENTATIONOFE‐GOVERNMENTcont.
G2C Services: Online service portal
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IMPLEMENTATIONOFE‐GOVERNMENTcont.
G2C Services: www.11-11.mn
Opinions,commentsandcomplainsongovernment’sservicesandqualities
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e-Procuremente-Immigratione-Visae-Taxvehicle-traffic surveillance system
Othere‐applications
IMPLEMENTATIONOFE‐GOVERNMENTcont.
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IMPLEMENTATIONOFE‐GOVERNMENTcont.
No Projects Budget Year(milliontugrik) MillionUSD
1 E‐kiosks 2400,0 Statebudget 1.454 2012‐2014
11‐11.mn2 Webportal 1000,0 Statebudget 0.6 2013‐2015
3 PKI 1000,0 Statebudget 0.6 2013
4 Nationaldatacenter
43000,0 Statebudget 26.06 2013‐2015
5 Governmentnetwork
23040,0 Statebudget 13.96 2012‐2016
Investment to the projects
42.674
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CONTENT
• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7
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Publicprivatepartnership(PPP) ImplementationoftheResolution#254 Extensiongovernmentelectronicservices
e‐kiosks Governmentonlineservices(www‐ezasag.mn) deliver167publicservices(Res#254,2015)
Digitalizationofgovernmentdataandrecords
DevelopmentofgovernmentISandDBPromotethedraftofthelaws
ANEXTPLAN
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CONTENT
• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7
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SWOTANALYSIS
STRENGTHS WEAKNESS
ICT policy institution e-Government national program Long term strategic policy (ICT 2025) PPP initial start: Outsourcing of
maintenance of e-Kiosks PPP policy (Resolution #254):
for extension of government online services (www.ezasag.mn)
building technology readiness of e-government and Back office systems
Skills and experience of ICT policy makers
Instability of ICT work force at CITA Weak cooperation between CITA and
a ICT private sector
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SWOTANALYSIS
OPPORTUNITIES THREATS
Awareness of power of ICT technologies among top decision makers
Top decision maker’s leadership & incentives for e-government
Financial constraint A lack of power of CITA A lack of cooperation between
government organizations including CITA
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CONTENT
• Backgroundinformation1• LegalandPolicyFramework2• E‐GovernmentNationalProgram3• Implementationofe‐Government4• Anextplan5• SWOTanalysis6• Conclusion7
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CONCLUSION
Promotedraftofe‐laws improvingcooperationbetweengovernment
organizations centralizedmanagementofthegovernmentdataand
services safetyandsecurityofdata andservices enhancinginstitutionalpowerandcapacityofCITAStrengtheningPPP TrustICTprivatesectorStableworkforcepolicy ICTHRskillsandcapacity
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