Systematic Research – Insight for Public

Policy and Decision Making

Local Governments of Guatemala

Nimsy Sujey Bonilla

Landaverry

Institute for the Development of Guatemala

※ Question for the Action Plan

Information is power.

How to provide local governments with

valuable insight for e-government public

policy design and implementation?

How to implement an advice strategy for

successful execution of e-government?

Background and Purpose

Current Status and Issues

Improvement Strategy

Specific Action Plan

Expected Results

Contents

Background and Purpose

※ Describe why you have chosen this topic:

※ Describe the topic’s significance and purpose:

• Background

• Purpose

Absence of entities to support the successful implementation of e-government

policy.

Lack of qualified persons for the implementation of e-government policy.

Inexistence of material and information related with this field.

Planning and programming have been traditionally weak in the public sector

Lack of systematic monitoring and evaluation

Prevalence of improvisation

Current Status and Issues

IRI-International Republic Institute, Central America Chapter,

2014

Preliminary studies (IRI, 2014) acknowlege the absence of information, diagnosis

and sistematic research to inform decision making at the local government policy.

Short-term vision, incipient planning and programing.

Lack of human capacity, expertise

ANAM (Association of Municipalities of Guatemala)

Universities

Individual Local Goverments

Current Status and Issues – SWOT Analysis

S W

O T

Strength

Opportunity Threat

Weakness

The actual willingness of implementation of e-

government.

Effective allocation of expertise

The advances of the e-government process in

some government entities.

High level of coordination is needed

Overcome mistrust

Funding

Urgently needed to reduce inefficiencies

Absence of planning.

Rely on full time researchers INDESGUA

Production of statistics and need mapping

Diagnosis and rigorous research

The international community unconditional

support.

Priorities in problematic faced by citizens

Change of paradigm

Overcoming inertia

Current Status and Issues – Gap Analysis

Proposed Overall Goals (Objectives)

Proposed Purpose

Best use of expertise

Contribute to Local Government Capacity Development

Contribution and Coordination

Creation of synergies in cities of the same province

To Be

As Is

Production of reliable information

Provision of E-government Need-mapping

Creation of systematic registries and statistics

Solving the gap in independent studies

Inexistent E-government Need-Mapping

Shortages in statistics

Absence of independent, objective studies

Lack of reliable information

※ In this section, the proposal’s overall goals and

purpose need to be filled in.

Specific Action Plan

• The steps to achieve your goals

STEP 1

• Organizing pilot work-shops for problem diagnosis with selected cities or local governments

STEP 2 • Research problem delimitation

STEP 3 • Research reports´presentation, follow up, implementation

• Implementing Organization - Name of the organization: Institute for the Development of

Guatemala

- Nature or type of the organization: Non-Government Organization

- Major functions of the organization:

Advising, counseling, consulting, not-for profit projects

• Duration of the Project : (1) Year pilot program, (3) unfolding

further stages - Date of commencement: January 2015.

- Date of completion: December, 2015 first stage and December. 2018,

second stage

Outline of the Action Plan

Action Plan Time Table

• Duration: (1) Year, pilot phase, First Year Work Plan: 2015-

2016

No Item Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Fund

US$

1 Action Plan presentation

2 Diagnosis Need-Mapping

3 Feedback from stakeholders

4 Research Process

5 Research report presentation

6 Monitoring and Evaluation

7

8 50KUS$

9

10

Expected Results – Outputs/Outcomes

• Economic Effects

The public inputs will be significantly reduce.

The public employers will be relocated in better and more strategic position.

The furthering of new investment in the country.

• Technical Effects

New technology acquisition and implementation in several Government

sectors.

Guatemalans experiences and technology for the implementation of e-

government could be improve.

• Social and Environmental Effects

The waiting time related with government process will be significantly reduce.

Changes in the cultural pattern of the Guatemalan’s will be done and a new

social lifestyle in the country will be introduce..

(Challenges and Solutions)

• Challenges and Risks

The lack of trust in the citizens.

The resistance and fear to the change.

The high level of bureaucracy could lead the lack of goals fulfillment.

• Solutions

Create incentives for citizens dare to use government services provider

through electronic government system.

Reduce the level of bureaucracy developed more action plans.