e-government status of laos

Khamphay INTHARA

Director of Division

E-Government Center Tel/Fax: 856-21-215871, e-mail: [email protected],

website: www.mpt.gov.la

Ministry of Posts and Telecommunications

E-Government Center

Table of Contents

I. Status of ICT and e-Government in Lao PDR

II. Policy related to the e-Government

III. About the E-Government Center

IV. Initiative projects


• Telecom penetration: 80%

–Fix line penetration: 13%

–Mobile penetration: 67%

• Internet penetration: 25%

–Population of households with Internet: 6%

–Mobile internet user (SIM-Net registration) : 19%

• PC penetration: 30%

–Population of households with computer: 12%

Laos ICT Facts

ASEAN Boardband Penetration

Laos World

Average

E-Government Development Index 0.26 0.47

Online Service Index 0.14 0.39

ICT Infrastructure Index 0.16 0.36

Human Capacity Index 0.49 0.65

E-Participants Index 0.19 0.39

Development Index


QTY Stage 1

Emerging Presence

Stage 2 Enhanced Presence

Stage 3 Transactional

Presence

Stage 4 Networked presence

National portal 2 - 2 - -

Central websites 57 22 35 - -

Provincial Portal 6 6 - - -

Local department websites 29 22 7 - -

Public websites 28 28 - - -

Total: 122 78 44 - -

Status of e-Service in Laos


• Network infrastructure

– OFC: 61,373 Km

– 2G: 7,000 BTS /10,000 BTS

– 3G: 2,400 BTS /15,000 BTS

– International Bandwidth: 10 Gbps

• Barrier

– 2/3 of country areas is mountain

– Low population density in rural areas

Infrastructure


• High price:

– International bandwidth: 100USD/Mbps

– Fix line Internet= 30 USD/Mb/Month

– Mobile Internet: 0.04USD per 1 MB.

– 0.10 USD/minute for prepaid

– 0.04 USD/minute of post paid.

– 30% tax on ICT equipment

• People expense

– 27% of average households income

– Low people purchase power (11% of total householders)

Affordability


• Literacy: 73%

• ICT literacy: 20%

• English literacy: 30%

Consumer barrier


• Website:

–Website in Lao language: 1,000

–Only 20% of government office have website

–30 e-Content provider (newspaper and magazine)

• Barrier:

–Lack of Lao language support in most of ICT system

–Lack of content creator

Local contents


• National Portal

• E-Government applications

• E-Custom

• E-Commerce

• E-Health

• E-Map

E-Service applications


• National e-Government Action Plan (2006)

• ASEAN e-Government Strategic Action Plan (2015)

• E-Government Development Plan (2013-2020) Stages of E-Government Development to 2020

Focus on G2G applications (maintain and rebuild these applications, which was established under the e-Government project phase I: 2006-2012, mainly in some government offices in Vientiane and provincial governors. Some district and village administration offices will be setting up and distribute IT equipments in phase II)

1. Presence Stage 2013-2015

3. Transaction Stage

2019-2020

fully computerize the administration system and e-Service especially e-Commerce by government officers.

Initiate G2C service applications.

2. Interaction Stage

2016-2018

Integrate the government data into one single service. Initiate G2B service applications.


I. The centralization of the government computer service

• Government computer network

• Hardware and software services of government organizations

• Government security management and maintenance

• Government video conference management and service

II. Manage and develop the administration and service software

• Centralization: the document management system, employment management system, e-library, inventory system, workflow management system.

• Specific: cooperate with related sectors such as finance, auction..

III. Build, manage and provide the service on the centralization of government information

• Promote the government data through the national e-Portal.

• Build the government database and information integration such as: Meta data, Data mining, Mess storage data…

• Build the statistic database such as: GIS, RS, GPS,…

IV. Build and provide the services to access the information of government, business sectors and citizen

• such as: Community Tele-center, Kios,…

V. Training and Promotion of E-Government


Main Role:

Director General

Deputy Director General

VideoConference & Network

Division

Data Center Division

Digital and Multimedia

Division

Deputy Director General

Program and Software Division

Promotion Division

General Affair Division

Structure of E-Government Center

Total: 56 staff (23 female )



Services

• E-Portal Development and Content Input

• E-Service

• E-Applications

• Government Network Connection

• Video Conference

• Consultant, assistant

• Trend of E-Government Development

• E-Mail for government

• Cloud computing

• Web Hosting

• Multimedia

E-Government Data Center

Electrical Room

Server room :17m x13m= 221 m2 (up to 34 Racks)

• Web hosting for government:

• Develop website (Static and

dynamic webpage)

• E-mail for government (such as: [email protected])

• Server hosting. • IT engineers support for

maintaining programs and

integration.

• 24 hours power supply and cooling

conditioning.


Phase I

IV. Initiative Projects

Phase II


Health Service Improvement project


E_Government

center (NAST)

Internet center

(NAPT)

OFC 2

,5G

B

Internet exchange pointInternet Gateway

ICT Infrastructure in Lao PDR

Transmission

Network center

(MOD)

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Ministries Network Research and

Academic Network

8 Provinces

already connected

with OFC

8 Provinces

Will be link with

Microwave and Satellite

Tig

o

LTC



E-Government Infrastructure

National Internet Center System

• National Voice Exchange • International Voice Gateway • National Internet Switching

• International Internet Gateway • ccTLD.LA • Lao CERT


Thank you for your attention

Q & A

e-government status of laos

Technology