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A SUMMER TRAINING PROJECT REPORTA SUMMER TRAINING PROJECT REPORT

ONON

“A Market Analysis of

A virtual classroo coac!in" #y eA"e Soft$are Services %

SU&MITTE' IN T(E PARTIA) *U)*I))MENT *ORSU&MITTE' IN T(E PARTIA) *U)*I))MENT *OR T(E A+AR' O*T(E A+AR' O*

'EGREE O* MASTER IN &USINESS A'MINISTRATION'EGREE O* MASTER IN &USINESS A'MINISTRATION ,--./0-,--./0-

UN'ER T(E GUI'ANCE O*1 UN'ER T(E GUI'ANCE O*1

MRS. KIRAN VASHISHTHAMRS. KIRAN VASHISHTHA

FACULTY, RDIASFACULTY, RDIAS

SU&MITTE' &21SU&MITTE' &21

R R OHITOHIT DDEYEY

R R OLLOLL N NOO.01415903909.01415903909

MBAMBA IIIIII SEMSEM SECTIONSECTION AA

RU3MINI 'E4I INSTITUTE O* A'4ANCE' STU'IESRU3MINI 'E4I INSTITUTE O* A'4ANCE' STU'IES

5A66rove7 #y AICTE8 (R' Ministry8 Govt9 of In7ia:5A66rove7 #y AICTE8 (R' Ministry8 Govt9 of In7ia:

Affiliate7 to Guru Go#in7 Sin"! In7ra6rast!a University8 'el!iAffiliate7 to Guru Go#in7 Sin"! In7ra6rast!a University8 'el!i

,A ; ,&8 Ma7!u#an C!o$k8 Outer Rin" Roa78 P!ase/08 'el!i,A ; ,&8 Ma7!u#an C!o$k8 Outer Rin" Roa78 P!ase/08 'el!i


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Table of CONTENTS

Student declaration..........................................................................................................................i

Certificate from Company/Organization…………………………………………………………………ii

Certificate from Guide……………………………………………………………………………………..iii

Acknowledgement …………………………………………………………………………………………..iv

!ecutive Summary…………………………………………………………………………………………v

"i#t of Table#……………………………………………………………………………………………….vi

"i#t of C$art#………………………………………………………………………………………………vii

CHAPTER SCHEME

C%A&T' () *+T'O,-CT*O+

1.1 Pur!"# !$ S%u&'((((((((((((((((((((((((((((.

1.) R#"#*r+ O-#+%/# !$ S%u&'(((((((((((((((((((((((..))

1.3 R#/# !$ L/%#r*%ur#((((((((((((((((((((((((((..)3

1.4 R#"#*r+ M#%!&!2!'

1.4.1 R#"#*r+ D#"/((((((((((((((((((((((((..)5

1.4.) D*%* C!22#+%/!((((((((((...........................................................)5

1.4.3 S*2# D#"/((((((((((((((((((((((((()6

• S*2# S/7#

• S*2# P!u2*%/!

• S*2/ M#%!&


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1.4.4 Dur*%/! !$ r#"#*r+((((((((((((((((((((((()8

1.4.5 L//%*%/!"((((((((((((((((((((((((((..)8

C%A&T' ) '*0 O1 "*T'AT-'

C%A&T' 2) *+,-ST'3 A+, CO4&A+3 &'O1*"

3.1 I&u"%r' Pr!$/2#((((((((((((((((((((((((((((... )

3.) C!*' Pr!$/2#((((((((((((((((((((((((((((..9

3.3 SOT A*2'"/"((((((((((((((((((((((((((((.1)

3.4 M*!r C!#%/%!r"(((((((((((((((((((((((((((.14

C%A&T' 5) CO+C&T-A" ,*SC-SS*O+.....……………………………………………………...48

C%A&T' 6) A+A"3S*S A+, *+T'&'TAT*O+….………………………………………………88

C%A&T' 7) 1*+,*+GS…………………………………………………………………………………..

C%A&T' 7) 'CO44+,AT*O+S A+, CO+C"-S*O+………………………………………:0

BIBLIO;RAPHY

ANNE


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T/" /" %! +#r%/$' %*% I *# +!2#%#& %# Pr!#+% %/%2#& =A Market

Analysis of Guruantra1 a virtual classroo coac!in" #y eA"e

Soft$are Services> ur %# u/&*+# !$ =Mr". K/r* V*"/"%*> / %#

*r%/*2 $u2$/22#% !$ %# r#?u/r##% $!r %# **r& !$ %# r## !$

=M*"%#r" / Bu"/#"" A&//"%r*%/!> $r! =Ru@// D#/ I"%/%u%# O$

A&*+#& S%u&/#", N# D#2/.> T/" /" * !r//*2 !r@ *& I *# !%

"u-/%%#& /% #*r2/#r #2"##r#.

((((((((.

R!/% D#'

Er!22#% N!. 01415903909

MBA, 3r& S#, S#+A


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i


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CERTI*ICATE

T/" /" %! +#r%/$' %*% %# r!#+% %/%2#& =A Market Analysis of

Guruantra1 A virtual classroo coac!in" #y eA"e Soft$are

Services> /" * *+*/+ !r@ &!# -' ROHIT DEY "u-/%%#& / %#

*r%/*2 $u2$/22#% !$ %# r#?u/r##% $!r %# **r& !$ %# r## !$

Masters in Business Administration $r! Rukmini Devi Institute of

Advanced Studies, New Deli . ur ' u/&*+# *& &/r#+%/!. T! %#

-#"% !$ ' @!2#&# *& -#2/#$ %# &*%* *& /$!r*%/! r#"#%#& -'

/ / %# r!#+% *" !% -## "u-/%%#& #*r2/#r #2"##r#.

((((((((....

Mr". K/r* V*"/"%*

F*+u2%',RDIAS

Pr!#+% ;u/

ii


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iii


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AC3NO+)E'GEMENT


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E?ECUTI4E SUMMAR2

8And t$en t$e w$ining #c$ool)boy9 wit$ $i# #atc$el and #$ining morning

face9 creeping like #nail unwillingly to #c$ool8.

) S$ake#peare9 A# 3ou "ike *t9 (6::

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+!#+%#& !r2&, %#+!2!' /" $u&*#%*22' +*22#/ %r*&/%/!*2

!" !$ #&u+*%/! *& %r*//, #!#r/ u" %! 2#*r / * !r# $2u/&

*& *%ur*2 *' %* ##r -#$!r#, *% !ur ! *+# *& 2*+#. T# 2#*r#r"

*r# %*@/ +!%r!2.

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)IST O* TA&)ES

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)IST O* C(ARTS

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C(APTER/0

INTRO'UCTION

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C(APTER/,

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C(APTER/B

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+#%#r".

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$r! * r#*%#r u-#r !$ !$$#r/" *& +!%#%, "#r/+#, *&

%#+!2!' r!/r" *# r!&u+#& !-"%*+2#" %! /%#r!#r*-/2/%',

*++!r&/ %! ;2!-*2 I&u"%r' A*2'"%".

T# U/%#& S%*%#" /" %# 2*r#"% #2#*r/ *r@#% 2!-*22' *&

r##u#" #r# *r# ##+%#& %! "ur*"" 18.5 -/22/! / )008,

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*++!r&/ %! %# r#!r%. Eur!# *& ** !$$#r r!"#+%" $!r

r!%, -u% %#' 2* -#/& -#+*u"# !$ "*22#r *r@#%".

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##r%" r#&/+% /22 r#/"%#r * *#r*# *u*2 r!% r*%# r*/

-#%## )5J *& 30J %r!u )010.

T# !#r*22 #2#*r/ *r@#% *% %# 2!-*2 *& r#/!*2 2##2" /"

##+%#& %! r! *% r*%#" r*/ -#%## 15J *& 30J. T# US

r#%*/" /%" &!/*+# / %# +!r!r*%# #L#*r/ *r@#% /% *

"*r# !$ !#r 60J. Eur!# /" %# "#+!& 2*r#"% *r@#% /% *

"*r# !$ 2#"" %* 15J.

xxii


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In7ian E/learnin" in7ustry

T/22 2*"% +*, I&/* *" @! *" %# r/+ +!u%r' !$ !!r

#!2#". Bu%, %/" I&/* /*# *" ! -## +*#& &u# %!

##r#+# !$ I$!r*%/! T#+!2!' / I&/*. T!u, I&/* /"

!# !$ %# /*% / IT /&u"%r', %/" %#+!2!' *" !% r#*+#& %!

%# +!! #!2# #$$#+%/#2'. # *# !% +*#& !ur /& %!

u"# I$!r*%/! T#+!2!' *" %# 2#*r/ #&/*. S##r*2

!r*/7*%/!" *r# %r'/ %! /%r!&u+# I$!r*%/! T#+!2!' /

2#*r/. Bu%, %/" r!+#"" /" !% %*% u+ $*"%. E/##r/

#&u+*%/! /"%/%u%#", -!*r&" *& +!u+/2" *" %*@# //%/*%/# %!

2#*r /* r!+#"" !$ E L#*r/. Du# %! %# r!/ !u2*%/!

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T#' +* -# /2##%#& #$$#+%/#2'.

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"%u&' /% r#/"/! !&u2#" ! %# I%#r#% $!r K1). S!#

!r%*2" "u+ *" S%u&'2*+#".+! *& Pr**%/ I$!"!$% *r#

$u+%/!/ *" /$!r*%/! #+*#" $!r I&/* #&u+*%/!.

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/2# *%uru.+! *" "!2#& ?u#"%/!" ! %# CBSE

M*%#*%/+" +urr/+u2u. T# #2#*r/ *r@#% / I&/* /" -' !ur

#"%/*%#" !r% *-!u% US15 #*+ $!r r#%*/2 *& +!r!r*%#. #

"## #2#*r/ *" * "u/%*-2# $!r+# u2%/2/#r / * *+@*# !$

#&u+*%/!*2 r!&u+%", /2# %# "##% *" * !2# /22 %*@# "!#

'#*r" %! ##r# / "+*2#.

E2#*r/" r!% /" 2/@#& %! -r!*&-*& ##%r*%/!. B' #&

)008, I&/* *& *-!u% 3 -r!*&-*& "u-"+r/-#r", *& *" *&&/

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0.)5 #r ?u*r%#r. A% %/" r*%#, %# I&/* *r@#% !u2& -#+!#

"+*2*-2# $!r #2#*r/ !2' *$%#r *% 2#*"% %r##%!$/# '#*r", #

%# u"#r -*"# r#*+#" :10. A" !$ !, #2#*r/ !" *r#

2/@#2' %! %*r#% %# u#r!"% "##% !$ I&/*" "%u%

!u2*%/!. I" %/" #*/$u2Q R#+*22 %*%

• 90 +/2&r# "%u&' / I&/*" r/*%# "+!!2".

• 1: "%u&' / r/*%# "+!!2" /% !%2' $## *-!#

R"1,)50.

• A""u/ !2' %!"# *-!# ;r* 6 u"# #2#*r/ /

*' #*/$u2 *', %# -r!*r *r@#% /" *-!u% 9

"%u%".

• A 10J ##%r*%/! /%! %/" "##% !u2& '/#2&

900,000 #2#*r/ "u-"+r/-#r". I$ #*+ !$ %#"# *'

R"15,000 *u*22' $!r #2#*r/, %# *r@#% +* r!

%! US300350 *% %# u#r #&.

• # *r# *""u/ %# #2#*r/ $!r %# r#%*/2 "##%

r!" %! 2#"" %* *2$ %/" u-#r, !r *-!u%

US150, -' )01). T/" +!rr#"!&" %! * 5J

##%r*%/! / %# ;r* 6 *& *-!#, !r *-!u% 500,000"%u%". T/" /2/#" %# 2*r#"% +!*'" r##u# /

#2#*r/, $/# '#*r" !u%, !u2& -# 2//%#& %! US30

50, #&/ ! 2##2" !$ +!"!2/&*%/!.

C2#*r2', #2#*r/ /" /%#r#"%/, -u% #r' u+ * *r@#% !$ %#

$u%ur#. I% "##" %*% I&/* /" !/ $r! ;uru@u2 %! M*+*u2*'"

#&u+*%/! "'"%# %! %# !r2& !$ E L#*r/.

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30/107

C!art 090

# ! *# !#r 30 !r*/7*%/!" /% 100 #2!'##", *&

%#r# /" *2"! * "//$/+*% *+%//%' *#/ *% #%r' 2##2. # %u"

*# %# $!u&*%/! 2*/&, -u% *" # /22 "## $r! u-#r" -#2!,

%#r# /" 2!% !$ !r@ %*% ##&" %! -# &!# # ?u/+@2' ##& %!

!# u %# *2u# +*/, *& # ##& %! $ur%#r "%r#%# %#

%*2#% -*"# %! +*/%*2/7# %# !%#%/*2.

L#%" *2"! 2!!@ *% * +!*r/"! -#%## #2#*r/ *& S!$%*r#

R#2*%#& S#r/+#" /&u"%r' "##%" %*% +* #2 %! #"%/*%#

r!% !""/-/2/%/#"

Ta#le 090

S/+# *22 %# $*+%!r" %*% *# !r@#& / $*!ur !$ S!$%*r#

R#2*%#& S#r/+#" /&u"%r' *-u&*% %*2#%, +!"% *r-/%r*#, r!+#""

*%ur/%', *&#r#+# %! "%*&*r&", !#r#% "u!r%, *& r!/

&!#"%/+ *r@#% *r# / 2*+# !r *r# #%%/ / 2*+# $!r #2#*r/

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/&u"%r' *" #22. I #% +* !r "!, I&/* #2#*r/ /&u"%r'

!u2& +*r# !u% "//2*r r#"#+# / 2!-*2 *r@#% *" *+/##& -'

S!$%*r# *& R#2*%#& S#r/+#" "#+%!r.

B*"#& ! *-!# +!*r/"! %*-2# *& **2'"/" !$ /&u"%r' %r#&",

%# $!22!/ !u2& *# !#r #% 45 '#*r"

1. Or*/7*%/!" %*% *# *+/##& +#r%*/ "+*2# !u2& ! /

$!r !r# *& !r# &/r#+% r#"#+# / #!r*/#" /+

*r# -/ #2#*r/ +!"u#r". T#"# !r*/7*%/!" +* -#

##+%#& %! r! *% CA;R !$ 30 40J !r !r#.

). O &!#"%/+ $r!%, I&/* /" /+r#*"/2' #%%/ +2!"# %! %#

%// !/% *& /% /22 ##r/#+# *r#""/# r!% $!r

+!/ $# '#*r".

3. N! %*% I&/* +!r!r*%# "#+%!r *" r#*2/7#& -##$/%" !$ #

2#*r/, /% +* -# ##+%#& %! r! *% :0100J ! '#*r2'

-*"/" $!r #% 5 '#*r".

4. /% r###& %ru"% ! #&u+*%/! *& "@/22 #2!#% -'

;!#r#% !$ I&/* *& r!2# !$ %#+!2!' -#/

/#r*%/# / r#*2/7/ %# !*2" -#/ "#%, %#r# *r# #&2#""

!!r%u/%/#" %*% *r# !#/ u / %/" "#+%!r. T# "+!#

/" "! / %*% !# !u2& !% ## *7*r& * u#"" ! *%

+* -# %# r!% #r+#%*#" !#r #r#.

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3.) C!*' Pr!$/2#

• A#out eA"e

#A# S!$%*r# S#r/+#" /" * %#+!2!' "%*r% u *& !ur /""/! /" %! #2! !2/# "!2u%/!" / #&u+*%/! *& /r%u*2

##%/ "*+#, u"/ *&*+# %#+!2!' !$ 2!-*2 "%*&*r&".

/% r#"#+# / I&/* *& S/*!r#, #A# !" *& "u!r%"

%# +!2#%# +u"%!#r +'+2#, $r! +!+#%u*2/7*%/! %!

/2##%*%/!.

• 4ision of t!e Co6any

T! -# %# -#"%/+2*"" !r%*2 %! "#r# @!2#&#, /$!%*/#%

*& r!$#""/!*2 ##&" !$ ;#< *& %! -# * r!/r !$

%#+!2!' "!2u%/!" *& "#r/+#" %! *&&r#"" %# %r*// *&

#2!#% ##&" !$ #/"%/ #&u+*%/! r!/r" *&

+!r!r*%#".

• &usiness Mo7el

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#A# r!&u+%", 2/@# *22 #"#r/+#", /22 -# **/2*-2# !

"u-"+r/%/! %! u"#r". F!r +!*/#" u"/ #A# 2*%$!r $!r

/#r' !$ %#/r ! "#r/+#" %! %#/r +2/#%", #A# !$$#r"

r!&u+% RD "#r/+#", ! * %ur@#' -*"/", r##u#"*r#

*&!r IP "*r# -*"/".

• Pro7ucts

#A# *" * r*# !$ r#*&' *& ur #2!#% r!&u+%",

/+2u&/ Guruantra * /r%u*2 +2*""r!! +!*+/ %*%

r!/" *' %/# *'#r# !"%+2*"" #%!r/, *" #r u"#r

r#?u/r##%. I% $*+/2/%*%#" * +!22*-!r*%/# 2#*r/ #/r!#%

/ * +!"% #$$/+/#% *#r *& *2"! r!/" * u/?u# -2#& !$

/ *%+ !$ "%u&' r!u" *& 11 "%u% %/# /%

+!*+#" *& %#*+#r". u#"%/! -*@", r*+%/+# *#r" *&

##r% *&/+# $!r *r#%" *& "%u%" *r# u"% "!# !$ %#

"#r/+#" **/2*-2# / %/" $#*%ur# r/+ r!&u+%.

• Services

#A# !$$#r" "#r/+#" / /r%u*2 %r*// "*+# $!r #&u+*%/!*2

/"%/%u%/!" *& +!r!r*%#". T/" /+2u" +!%#% &//%/7*%/!,

*u%!*%/! !$ "+!!2 **##% r!+#""#" *& /#r' !$

#&u+*%/! %! r#!%# 2!+*%/!". #A# /22 +r#*%# "#r/+#" *&

$*+/2/%*%# #/"%/ "#r/+# r!/r" / +r#*%/ # r##u#

!!r%u/%/#".

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• Cor6orate Inforation

eA"e *oun7er

"ander *+ adan CEO *& $!ur !$ #A#, # *" !#r

)3 '#*r" ##r/#+# / ;##r*2 M**##%, F/*+#,

Bu"/#"" *& O#r*%/!", / r#u%#& US *& I&/*

!r*/7*%/!" "u+ *" H#2#%%P*+@*r& *& NIIT. I /" 2*"%

*""/#% *% HP, *" V/+# Pr#"/% *& ;##r*2 M**#r $!r

C!#r+/*2 S'"%#" u/%, # -u/2%, **#& *& 2#&

"//$/+*% Bu"/#"" U/%" $!r %# P#r"!*2 S'"%#" ;r!u /

A"/* P*+/$/+ *& **. I %/" r!2#, # *" r#"!"/-2# $!r %#

!#r*22 -u"/#"" #r$!r*+# !$ %# HP Bu"/#"" PC,

!r@"%*%/!" *& r#!%# +2/#% "!2u%/!" r!&u+% 2/#". H# *"

/"%ru#%*2 / &r// # -u"/#"" !" 2/@# r#!%# +2/#%

"!2u%/!" *& %/ +2/#%" / %# A"/* P*+/$/+ r#/!.

Pr/!r %! %/", C*r "#r#& *" VP F/*+# $!r P#r"!*2

S'"%#" r!u A"/* P*+/$/+ *& ** $!r 5 '#*r". A" VP$/*+#, # *" /"%ru#%*2 / #2/ %! %ur *r!u& %# PS;

-u"/#"" *% %# %/# !$ #r#r %! r#+!r& r!$/% 2##2" *&

r!% #22 *-!# *r@#% *#r*#. H# *2"! #2#& &r/# %#

##r/ *r@#% r!% 2*" !$ C/*I&/* $r! /+#%/! %!

r#*2/%'. I %# $/*+# $u+%/! # u"#& %# +!-/*%/! !$

$u+%/!*2 @!2#&# /% *""/! $!r IT %! /r!#

r!&u+%//%' *&+!"% !$ !#r*%/!.

B#$!r# %*%, C*r "#r#& *" %# F/*+/*2 C!%r!22#r !$ HP"

I*/ *& Pr/%/ S'"%#" A"/*P*+/$/+ O#r*%/!".

C*r !/#& HP / 1990. Dur/ /" //%/*2 '#*r" /% HP, #

#2& *r/!u" !"/%/!" /% %# $/*+# %#* / HP I&/* *&

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*" /"%ru#%*2 / "#%%/ u I&/*-*"#& $/*+# %#*. H#

!#& %! H! K! / 1996 *& "u!r%#& r#/!*2 $/*+#

*+%//%/#" $!r %# #&/+*2 -u"/#"" $!r * *&&/%/!*2 %! '#*r"

C*r !2&" * B*+#2!r !$ C!#r+# H!" $r! D#2/

U/#r"/%' *& * CFA C*r%#r $r! %# I"%/%u%# !$ C*r%#r#&

F/*+/*2 A*2'"% !$ I&/*.

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3.3SOT A*2'"/"

Stren"t!s

#A# /" *!"% %# $/r"% I&/* +!*/#" %! -u/2& #"!2u%/!"

$!r %# &/""#/*%/! !$ +!*+/ *& %u/%/! ! %# #%. I%"

"%r#% 2/#" / !ur ur"%*&/ !$ %# r!u& r#*2/%/#" *&

%# *" / %/" "*+#.

;uru*%r* /" * "%u%+#%#r#& +u"%!/7*-2# #2#*r/ r!&u+%. T/" $!r !$ -2#& 2#*r/ r!/" * #r"!*2/7#&

*& +u"%!/7#& 2#*r/ r!+#"" %*% #!#r" %# 2#*r#r %!

%*@# +*r# !$ %# *' %#' 2#*r, /% %!%*2 +!%r!2 *&

$2#/-/2/%'

O2/# %u%!r/ /" r!/& ! * *r/#%' !$ "u-#+%" *+r!"" *22

@/&" !$ +urr/+u2u".

H/#& %#+!2!' /" u"#& $!r /#r/ #2#*r/ +!%#%

%! "%u%" /% r!#r !/%!r/ *& $##&-*+@.

+eaknesses

T# +!*' "%/22 *" * #r' 2! r#"#+# / %# #2#*r/

*r@#%.

L/%%2# #*"/" *" -## /# %! *r@#%/ !$ r!&u+%

;uru*%r*.

A&#r%/"/ *& r!!%/!*2 *+%//%/#" *r# !% "u-"%*%/*2.

xxxii


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38/107

3.4M*!r C!#%/%!r"

E7uco6 Solutions

E&u+! S!2u%/!", /+!r!r*%#& / 1994, *" r! %! -#+!#

!# !$ %# 2*r#"% %#+!2!'&r/# /!*%/# #&u+*%/!

+!*/#" / I&/*. /% * #2!'## -*"# !$ !#r 3,000

r!$#""/!*2", E&u+! +urr#%2' "#r#" *r!/*%#2' 6

2#*r#r" *& #&u+*%!r" *+r!"" I&/*, USA *& S/*!r#. E&u+!

*" 11 !$$/+#" / I&/*, 1 #*+ / %# US, C**&*, Sr/ L*@* *&

S/*!r#. T# +!*' *" * "*2#" r#"#+# / !#r 58 2!+*%/!".

E&u+! !r@" +2!"#2' /% "+!!2" %! /2##% /!*%/#

!" %! +r#*%# *& /#r +!%#% %! #*+# "%u% 2#*r/

##r/#+#. T# +!*' #% u-2/+ ! *u*r' 13, )006, /%

* I""u# r/+# !$ R"1)5 #r "*r# *& * %!%*2 I""u# "/7# !$ 402*@

"*r#".

E&u+! /" I&/*" 2#*&/ K/r*r%# %! +2*"" 1) K1)

E&u+*%/! C!*' *& *", !#r %# '#*r", /!##r#& *r/!u"

//%/*%/#" / %# ##&u+*%/! "*+#. N!%*-2# *! %# *r# %#

%#*+#r2#& +!%#% "'"%# +*22#& S*r%C2*"" %*% *"

&r**%/+*22' /r!#& 2#*r/ #$$#+%/##"" / +2*""r!!",

#2!#% !$ I&/*" 2*r#"% K1) +!%#% 2/-r*r', /% !#r 15,000 !&u2#" !$ r/+ 3D +!%#% %*% /" *2/#& %! I&/* *" #22

*" /%#r*%/!*2 2#*r/ "%*&*r&", I&/*" $/r"% "%ru+%ur#& r#

"+!!2 2#*r/ "'"%#, R!!%" ) /", !2/# 2#*r/ //%/*%/#"

2/@# *%uru.+! *& /!##r/ E&u+*%/! Pr!+#"" Ou%"!ur+/

xxxiv


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/ I&/* %r!u %# L#*r/ H!ur 2*%$!r, /+ *" ##r#&

*" * -#+*r@ $!r *' "//2*r //%/*%/#".

E&u+! *" * %r*+@ r#+!r& !$ /2##%/ 2*r#"+*2# Pu-2/+

Pr/*%#P*r%#r"/ PPP r!#+%". T# +!*' !r@" +2!"#2'

/% *r/!u" S%*%# *& C#%r*2 ;!#r#% *#+/#", %# IT *&

HRD M//"%r/#" *& %# !#r#%" !$ !%#r +!u%r/#". T#"#

#&u+*%/!*2 r!r*" *2"! /!2# *+r!""%#-!*r& #&u+*%/!

/$r*"%ru+%ur# /2##%*%/!, %#*+#r %r*// *& +!%#%

#2!#% r!#+%". T# +urr#% +2/#% -*"# !$ PPP r!#+%" /"

!#r 6,000 "+!!2" /+2u&/ 2*r# r!#+%" $r! %# !#r#%"

!$ A""*, C*%%/"*r, Or/""*, K*r*%*@*, U%%*r Pr*", Tr/ur*,

;u*r*%, *& #"% B#*2. E&u+! %!&*' !r@" /% !#r 8,000

"+!!2" *+r!"" I&/*, %# US *& S/*!r#. I %# US, %#

+!*'" r#"#+# /" /* /%" $u22' !#& "u-"/&/*r', E&u*%/+"

C!r!r*%/!, -*"#& / V#%ur*, C*2/$!r/*.

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Everonn Systes

E#r!, /+!r!r*%#& / 19:8, /" !# !$ %# /!##r" / +!u%#r

#&u+*%/! *% "+!!2" *& +!22##", *& *" *r%#r#& *r/!u" "%*%#

!#r#%" %! -r/&# %# &//%*2 &//. T# +!*' *" "#% u

V/r%u*2 *& I%#r*+%/# L#*r/ +2*""r!! #%!r@" *+r!"" I&/*,

/#r/ ?u*2/%' *& *$$!r&*-2# #&u+*%/!. E#r! /" * $u22'

/%#r*%#& K!2#&# M**##%, E&u+*%/! *& Tr*//

C!*' !$$#r/ * r*# !$ "#r/+#", /+2u&/

• Cr#*%/ #&u+*%/!*2 *& %r*// +!%#% %*% /" 2!-*22'

r#2#*%,

• D#"// *& ##+u%/ 2*r# 2#*r/ //%/*%/#", *&

• S#%%/ u %# ##& /$r*"%ru+%ur# $!r 2#*r/ *& %r*//.

E#r! #2!" /%#r*%#& +!%#% $!r %# I&/* *& 2!-*2

*u&/#+# $!r "+!!2", +!22##", +!r!r*%# *& r#%*/2 "##%". I%

"#%" u %# C!u%#r L*- /$r*"%ru+%ur# / "+!!2" *& +!22##",

*& IT E&u+*%/! /" /*r%#& %r!u #22%r*/#& E#r! $*+u2%'.

E#r! *" ##r/#+# / -r// **##% r!r*" $r!

r#/#r /"%/%u%/!" 2/@# %# IIM",


41/107

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C(APTER/F

CONCEPTUA) 'ISCUSSION

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What is E-learning?

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The Benets and Drawbacks of e-Learning

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• Reduced "!+/*2 *& +u2%ur*2 /%#r*+%/! +* -# * &r*-*+@. T#

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!r *% "!# +!"% %! "u-"+r/-#r". Su-"+r/-#r" *' *' #/%#r * "#%

#r/!&/+ *++#"" $## !r *' /&//&u*22' $!r #*+ /%# %#'

&!2!*&. ;!!& r*+%/+#" r#?u/r# %*% /r%u*2 2/-r*r/#" +!%*/

#%*&*%* !$ %# 2#*r/ *%#r/*2" **/2*-2# "! %*% "%u%"

*& /"%ru+%!r" +* #*2u*%# %# u"#$u2#"" !$ %!"# *%#r/*2"

$!r * *r%/+u2*r ##&. T# *++#""/ %# &*%* ##& %! @! !%

!2' %# +!%#% !$ %# /$!r*%/! *&!r &*%* -u% *2"! *'

"#+/*2 &*%* $!r*%%/ !r !%#r +*r*+%#r/"%/+" %*% /22 *22!

%# %! #*2u*%# #%#r %#' *# %# #+#""*r' "!$%*r# %!

%*@# $u22 *&*%*# !$ %# /$!r*%/! *& &*%*.

T# r!2# !$ %# /r%u*2 2/-r*r' +* !% -# ur#"%/*%#& / #

2#*r/ / *+*/+ "#%%/". S%u%" +* *++#"" %# /r%u*2

2/-r*r' #r# *& ###r %#' 2/@#G %/" /" * *&*%*# /

%r*&/%/!*2, -2#& *& +!2#%# !2/# +!ur"#". I *r%/+u2*r

#2#*r/ +!ur"#" $!+u"/ ! *r%/+/*%" $r! #2!/

+!u%r/#", *++#"" %! !2/# 2/-r*r' r#"!ur+#" /" !$ /%*2

/!r%*+# *& +!%r/-u%#" /2' %! %# "u++#"" !$ %#"#

+!ur"#".

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• E/learnin" infrastructure

T# 2#*r/ /$r*"%ru+%ur# #+!*""#" %# +u2%ur#, r!+#""#",

%!!2" *& !%#r #""#+#" !$ 2#*r/. I% /" *-!u% +r#*%/

2#*r/ #/r!#%" %*% +* #2! %!!2" *& r!+#""#" %!

/r!# %#*+/, 2!#r +!"%", *& r!/ r#*%#r *++#"" %!

2#*r/. T! $u22' r#*2/7# %# !%#%/*2 $!r #2#*r/, "%u%",

#&u+*%!r" *& *&//"%r*%!r" u"% r#%/@ %# +!+#%" !$

#&u+*%/!. S%u%" u"% -#+!# !r# "#2$r#2/*% *& "#2$

!%/*%#&. E&u+*%!r" *& *&//"%r*%!r" u"% -#+!# !r#

/!*%/# *& $2#/-2#.

A" %# I%#r#% #*"/2' r#*+#" *+r!"" /%#r*%/!*2 -!u&*r/#",

"! &!#" #2#*r/. E2#*r/ *" %# *-/2/%' %! -u/2& +**+/%'$!r #2!/ *%/!" /% *r###%" /% /"%/%u%/!" /

#2!#& +!u%r/#". S%u%" / #2!/ +!u%r/#" /22 -#

*-2# %! r#+#/# *% 2#*"% * *r% !$ %#/r #&u+*%/! /2# !r@/

!r !/ %! "+!!2 /%/ %#/r !# +!u%r'.

A22/*+#" $!r#& *! #2#*r/ "!$%*r# #2!#r" *#

%# *&*%*# !$ #%#&/ "!$%*r# u"# /%/ %# 2#*r/

+!u/%'. F# #2!#r" !r #&!r" +* !$$#r !r# %* *

$# !$ %# +!!#%" ##& %! -u/2& * +!2# #2#*r/

2*%$!r. A22/*+#" *22! #&!r" *& #2!#r" %!

/+!r!r*%# !r# *& !r# +**-/2/%/#" /%! %#"# "'"%#".

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• En7/to/en7 o7el for e/learnin"

T# #&%!#& r/+/2# "%*%#" %*% !#r*%/!" "!u2& !++ur *%

%# #& !/%" !$ * "'"%# !r *" +2!"# %! %# #& !/%" *"

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S%u%" +* *++#"" 2#*r/ !-#+%" %r!u * "!$%*r#

2*%$!r %*% /" 2!+*%#& *% * "#r#r "/%# *% %# !"% U/#r"/%',

*#+' !r +!*'. T# *%ur# !$ %# #&%!#& ! $!r #

2#*r/ /" "u+ %*% %# /"%ru+%!r *& "%u% *r# "##/ %#

"*# *%#r/*2, !r*/7*%/! !$ *%#r/*2 *& "#?u#+/ !$

*%#r/*2 r#*r&2#"" !$ %# &/"%*+# -#%## %# %! !r %#

+!u%#r" %*% %#' *r# u"/.

T! *+/## *& #&%!#& -u"/#"" r!+#"", #2#*r/ u"% -#

"+*2*-2#, *&*%*-2#, */2# *& u"% #"%*-2/" * -r*&. A "#r/+#

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%/#.

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"!rrent Trends in e-Learning

;/# %*% #2#*r/ /" #r# %! "%*', # ##& %! #*/# "!#

%r#&" %! #2 "#% %# "%*# $!r )004 *& -#'!&. T#"# %r#&"

#2 u" %! ur"%*& ' *& ! #L#*r/ /22 +!%/u# %!

-#+!# * &r// $!r+# / -u"/#"" *& /&u"%r', *" #22 *" / %#

*r#*" !$ #&u+*%/!.

Tren7 Nu#er 01 e/)earnin" as a &usiness Strate"y

S*r% !r*/"*%/!" @! %*% #2#*r/ /" * "%r*%#/+ "!2u%/! %*%

u"% -# 2!'#& %r!u!u% %#/r !r*/"*%/!. I% /" ! 2!#r *

?u#"%/! !$ =/$,> -u% =#.> #2#*r/ /" -#+!/ *& /22

+!%/u# %! -# * *r% !$ !r*/"*%/!*2 /$r*"%ru+%ur#, "//2*r %!

*/2 *+@*#" *& !%#r "u/%#" !$ r!&u+%" u"#& %! /+r#*"#

!r*/"*%/!*2 r!&u+%//%'.

Or*/"*%/!" 2!'/ #2#*r/ $!r !# "#% !$ -u"/#"" r#*"!"

*r# $/&/ /% %! -# * /%#r*2 *r% !$ %#/r !#r*%/ "%r*%#'.

D#2!'#%" !$ #%#rr/"#/ #L#*r/ *r# u"#& $!r /+r#*"/

"*2#" #$$#+%/##"", /r!/ !r*/"*%/!*2 +!#%#+', *&

-u/2&/ r/+#r +u"%!#r r#2*%/!"/".

Tren7 Nu#er ,1 Inte"rate7 e/)earnin" Suites

T# #2#*r/ u/#r"# /" 2*r# *& &/#r"#, +!"/"%/ !$ %r##

*!r +*%#!r/#" +!%#%, %#+!2!', *& "#r/+#". I *' +*"#",

* +!r##"/# #2#*r/ "!2u%/! +!"/"%" !$ +!!#%" !$

#*+, /%#r*%#& /%! #L#*r/ "u/%#" */#& *% "!2/ *

*r%/+u2*r -u"/#"" r!-2#, "u+ *" "*2#" !r r!&u+% %r*//.

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R#2*%/# %! +!%#%, %/@ !$ %# #r%/+*2 *r#*" #r# '!u !u2&

*2' +!%#%, "u+ *" -u"/#"" "@/22", %#+/+*2 "@/22", "!$% "@/22",

*& "#+/$/+ *r#*" r#2*%#& %! *r/!u" $u+%/!" / '!ur !r*/"*%/!.

A2"! +!"/r *% $!r*% '!u +* -#"% /#r %# /$!r*%/!

#%#r /% /" "/u2*%/!", *#", #%!r/, !r *r/!u" !%#r

#%!&".

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*& %!!rr! $!r 2#*r/ **##%, +!%#% **##%,

@!2#&# **##%, +!%#% &/"%r/-u%/!, +!#%#+'

**##%, +!22*-!r*%/!, *""#""#%", r#!r%/, !r@$2! *&

2!+*2/"*%/!.

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**##%, +u"%!/"*%/!, "%r*%#/+ 2!'#%, r!#+%

**##%, *& !%#r *r#*" r#2*%#& %! %# "u++#""$u2

/2##%*%/! *& 2!'#% !$ %#+!2!' /%/ '!ur

!r*/"*%/!.

Tren7 Nu#er B1 &len7e7 )earnin"

A ##r/ %r#& / #L#*r/ /!2#" -2#& 2#*r/

r!r*#", "/#& %! /%#r*%# #L#*r/ /% %r*&/%/!*2

%r*// #%!&" %! /+r#*"# !#r*22 #$$#+%/##"". N! 2!#r /" !#

/#r' #%!& *2!# "u$$/+/#% %! *&2# #%#rr/"#/ %r*//

##&". T# +!"%ru+%/! !$ %ru# -2#& 2#*r/ r!r*#"

!#" 2#*r/ /%"#2$ /%! * # *#.

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#!2# 2#*r, !$$#r" !%/!" $!r 2#*r/, /r!#" 2#*r#r

r#%#%/!, /+r#*"#" +!2#%/! r*%#" $!r 2#*r/ r!r*#", *&

*" -## "! %! r!&u+# #*"ur*-2# "*/" / 2#*r/

!$$#r/".

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Tren7 Nu#er F1 *ro 'iscrete to Inte"rate7 )earnin"

I$ %#r# /" * %r#& %!*r&" -2#& 2#*r/, %#r# /" *2"! * %r#&%!*r&" * "#*2#"" %r*"/%/! $r! !# 2#*r/ *+%//%' %! *!%#r.

I"%#*& !$ !/% 2#*r/ *+%//%/#" %*% "%*& *2!#, "u+ *" *

'"/+*2 +2*""r!! %r*// "#""/!, !r * #-B*"#& Tr*//

!&u2#, %# %r#& /" %!*r&" %# /%#r*%/! !$ %#"# *+%//%/#" !r

/#r' #+*/"".

L!!@ $!r "#*2#"" %r*"/%/!" $r! 2/# r!u *+%//%/#" %!

/&//&u*2 ##r+/"#", $r! "#2$*+#& 2#*r/ *+%//%/#" %! 2/# *&

-*+@ **/, $r! *+%//%/#" / "*22#r r!u" %! *+%//%/#" / * 2*r#r

2#*r/ +!u/%' *& -*+@ **/. #L#*r/ *@#" %/"

!""/-2# /% r#*% #*"#

Tren7 Nu#er 1 T!e 'isa66earin" )MS

A $# '#*r" *! !r*/"*%/!" 2!!@#& %! L#*r/ M**##%

S'"%#" LMS %! "!2# %#/r -u"/#"" r!-2#". T# LMS

"%r*%#' *" * r#*"!*-2# !#, -u% !# %*% /!2#& * +!r!r*%#

+!/%#% / %/#, +!"%, r#"!ur+#", *& ##r' %*% $#

!r*/"*%/!" +!u2& *$$!r& !r -# "u++#""$u2 *%. L#*r/

M**##% S'"%#" #r# "*/& %! -# *-2# %! &! /% *22 $!r %#

/%#r*2 !r@/" !$ * !r*/"*%/!. T# $*+% /" %*% ! !#

r!&u+% +* &! /% *22, *& /% /" !% r#*"!*-2# %! *""u# !# !u2&

-# *-2# %! &! "!. Tru# @!2#&# /#r' "!2u%/!" ##& %! !r@

/%#r*22' *" #22 *" /%#r*22'. T#' ##& %! +!#+% "u2/#r",

-u"/#"" u/%" /%/ '!ur !r*/"*%/!, *& +u"%!#r" #%#r*2 %!

'!ur !r*/"*%/!. T#' ##& %! !r@ / * !r2& %*% !/" '!ur

"u2/#r", '!ur /%#r*2 !r*/"*%/! *& '!ur +u"%!#r" / "u+ *

*' %*% %# @!2#&# *& /$!r*%/! ##& -' ##r'!# /

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'!ur "u2' +*/ /" %#r# $!r %# # %#' ##& /%. T# LMS /"

!2' *r% !$ *' "!2u%/!. T# %r#& /" %! 2!!@ *% %# -/#r /+%ur#

!$ @!2#&# /#r' "!2u%/!" %*% *&&r#"" #%#rr/"#/

2#*r/ ##&" $r! %# /"/ !u%.

In summary …

T#"# 5 %r#&" / #2#*r/ *r# /%#& %! r!/ '!u /% *

$r*#!r@ %! +!"/r %# #2#*r/ ##&" !$ '!ur !r*/"*%/!.

I %# !%" *& '#*r" %! +!#, "*r% !r*/"*%/!" /22 -r/

%!#%#r ##+u%/# +/"/! *@#r" $r! *22 +!r#r" !$ %#/r

+!*' %! ur"%*& %# +!r!r*%# ##&" $!r #2#*r/ *&

*@# ur+*"# *& -u'/ +/"/!" -*"#& ! * ur"%*&/ !$

%!&*'" -u"/#"" ##&" *& %!!rr!" r#?u/r##%" $!r r!%

*& #!2u%/!.

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C2#*r2', ! '!ur !r*/"*%/! /22 *++#% %# # *r*&/ !$

#L#*r/ /" @#'. M*@# "ur# '!u !r@ /% "u2/#r" ! &! !r#

%* u"% &r! %# -! *% '!ur &!!r. O2' !r@ /% #&!r" !"#*@ %! '!u u $r!% *-!u% %# +*#" '!ur !r*/"*%/! *'

##r/#+# /% #2#*r/ *& ! /% +* -# **#&. R##-#r,

/$ '!ur #2!'##" &!% @! *% %! &! /% /%, !r +*% !r !%

u"# /%, ## %# -#"% r!&u+%, %#+!2!', !r "#r/+# !% r!/

%# r#%ur" '!u *r# 2!!@/ $!r.

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C(APTER/

ANA)2SIS

;

INTERPRETATION

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E/r!#%*2 A*2'"/" PEST A*2'"/"

• Political

Fr! %# u"# !$ "*%#22/%# / %# #*r2' 1980" %! %# r#"#%

/%#r#"% / * &/+*%#& "*%#22/%# $!r #&u+*%/! EDUSAT, I&/*

*" +!"/r#& #&u+*%/! *" * r/*r' $!r+# $!r #2!#% !$

%# *%/!. T# U/! Bu&#% )01011 *!u+#& * *!r

*22!+*%/! /+r##% !$ 16 #r +#% $!r "+!!2 #&u+*%/! $r!

R" )6,:00 +r!r# / )00910 %! R" 31,036 +r!r# / )01011. T/"

*++!u%" $!r * /+r#*"# !$ R" 4,)36 +r!r# $r! %# )00910

$/"+*2. I *&&/%/!, "%*%#" /22 *# *++#"" %! R" 3,685 +r!r# $!r

#2##%*r' #&u+*%/! ur %# 13% F/*+# C!/""/!

r*% $!r )01011.

E/)earnin" 'evelo6ents

T# r#*2 /#%u" $!r #2#*r/ +*# $r! %# N*%/!*2 T*"@

F!r+# ! I$!r*%/! T#+!2!' *& S!$%*r# D##2!#%

+!"%/%u%#& -' %# Pr/# M//"%#r !$ I&/* / 199:. T# T*"@

F!r+# r#!r% r#"#%" %# *"%#r 2* %*% I&/* *" / 2*+# *"

* 2! %#r !2/+' $!r +**+/%' -u/2&/ !$ /"%/%u%/!", u*

r#"!ur+# #2!#% / IT r#2*%#& *r#*", *& u"# !$ ICT" /

#&u+*%/!.

T# I&/r* ;*&/ N*%/!*2 O# U/#r"/%' I;NOU

r#"!& %! %# r#+!#&*%/!" !$ %# T*"@ F!r+# /% /%"

V/r%u*2 C*u" I/%/*%/#" VCI / 1999. S/+# %# * u-#r

!$ "u+ //%/*%/#" *r# / !#r*%/! / %# +!u%r'. T# u-#r

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#r# /" !% %*% /!r%*%G *% /" /!r%*% /" %# u-#r !$

/"%/%u%/!" %*% *r# +!"/r/ %# /* !$ !/ !2/# !r *r#

-#/ +*"#& -' r/*%# *#+/#"%#+!2!' r!/r" %! "%*r%

!2/# !#r*%/!".

• Econoic

T# ;r!"" D!#"%/+ Pr!&u+% ;DP / I&/* #*& *%

* *u*2 r*%# !$ :.:0 #r+#% / %# 2*"% r#!r%#& ?u*r%#r.

Fr! )004 u%/2 )010, I&/*" *#r*# ?u*r%#r2' ;DP

;r!% *" :.38 #r+#% r#*+/ * /"%!r/+*2 / !$

10.10 #r+#% / S#%#-#r !$ )006 *& * r#+!r& 2! !$

5.50 #r+#% / D#+#-#r !$ )004. I&/*" &/#r"#

#+!!' #+!*""#" %r*&/%/!*2 /22*# $*r/, !r

*r/+u2%ur#, *&/+r*$%", * / r*# !$ !r

/&u"%r/#", *& * u2%/%u !$ "#r/+#". S#r/+#" *r# %#

*!r "!ur+# !$ #+!!/+ r!%, *++!u%/ $!r !r#

%* *2$ !$ I&/*" !u%u% /% 2#"" %* !# %/r& !$ /%"

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r*%# !$ !r# %* 8J / %# +* "/+# 1998, r#&u+/

!#r%' -' *-!u% 10 #r+#%*# !/%".

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C!art F90

B##*% %# !!& r!% u-#r", 2/#" * *r" *&

!%#%/*22' 2#%*2 %ru% %# &/"*2 +!&/%/! !$ %#

+!u%r'" #&u+*%/! "'"%#. E# *" '!u I&/*" %!&*'

*r# #!'/ r!"#r/%' !$ * ur#+#%#& */%u,

2#*&/ %! /+r#*"#& +!"u#r/", -u'/ ##r'%/ $r!

FMC; r!&u+%", +!"u#r &ur*-2#", +*r", !-/2# "#r/+#"

%! $/*+/*2 "#r/+#", /% /" %# "u"%*/*-/2/%' !$ %/"

r!"#r/%' $!r $u%ur# ##r*%/!" %*% /" ur * +2!u&.

A "%r! r*""r!!%"2##2 #&u+*%/!*2 /$r*"%ru+%ur#, /+

#2" / %# +r#*%/! !$ * #22r!u& u* r#"!ur+#

-*"#, /" /!r%*% %! "u"%*/ "%r! ;DP r!% r*%#" !/

*#*&. A r#"/2/#% #&u+*%/! "'"%# !u2& $*+/2/%*%# *

"%#*&' "u2' !$ / ?u*2/%' #r"!#2 ! !u2& !/ %#

!r@$!r+# / $u%ur# '#*r". Tu", %# #&u+*%/!*2 "'"%#

*+%" *" %# +r#*%!r !$ * "%r! /#2/# !$ %*2#%, #*-2/

"u"%*/*-2# *& /+2u"/# #+!!/+ r!%.

• Social

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I&/*" /&&2# +2*"" !u"#!2&" +!%/u# %! "#& * 2*r#

*r% !$ /%" /+!# %! $u& %# #&u+*%/! /% * #'# !

?u*2/%' !$ /%" +/2&r#.

C!art F9,

T!u /r%u*2 !r !2/# %u%!r/ /" "%/22 # / %# I&/*

"!+/#%', /% /" "2!2' *@/ /%" *' / r#2*+/ %r*&/%/!*2

*' !$ r/*%# %u%!r/. /% -!% %# *2# *& $#*2#

+!u%#r*r%" $!22!/ * +!r!r*%# !r@ 2/$# / #%r!"

"u+ *" D#2/, B**2!r# *& Mu-*/, *r#%" *#

"2!2' -#/ %! r#*2/7# %# -##$/%" !$ !2/# %u%!r/

#r# %#' +* !/%!r %# +/2&" r!r#"" /2# "/%%/

*% * PC / %#/r !$$/+#.

• Tec!nolo"ical

T# "%!r' !$ %# #!#*2 r!% !$ I&/*" M!-/2#

T#2#+!u/+*%/!" S#+%!r /" #22@!. H!##r, /

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+!2#%# +!%r*"% %! %# M!-/2# T#2#!' S#+%!r /" %#

Br!*&-*& S#+%!r. T# r!% !$ -r!*&-*& /%#r#%

*++#"" +!#+%/!" *++#"" "##&" / #+#"" !$ )56@-"

*" -## *%#%/+, %! "*' %# 2#*"%. T# %!%*2 u-#r !$

#roa7#an7 su#scri#ers *% %# #& !$ u2' )010 "%!!& *% *

#r# 9KKn, /2'/ * #roa7#an7 6enetration !$ *

/"#r*-2# *& /%/*-2# -9KFL / "/%# !$ 104 %#2#+!

"#r/+# r!/r" r!/&/ -r!*&-*& "#r/+#".

T/" !!r r!% *" -## ! *++!u% !$ * u-#r !$

r#*"!" /+2u&/ %# "2! r!% !$ #r"!*2 +!u%#r"

PC" / %# +!u%r' 2#*&/ %! 2! PC ##%r*%/!, r#*%#r

*$$!r&*-/2/%' /""u#" *" +!*r#& /% !-/2# !#" *&

%# r#2u+%*+# !$ "%*%#!#& %#2+!" %! u -u&2# %#/r 2*"%

/2# *++#"" /$r*"%ru+%ur# *& "*r# /% /% r/*%# %#2+!".

E2#*r/ /" #*/2' #% ! r#2/*-2# /"##&

I%#r#% +!#r*#. A" * r#r#?u/"/%# %! #*"/! !$ !

2/# #&u+*%/! "#r/+#", /% /" #""#%/*2 %*% *r/!u" *r%" !$

%# +!u%r' -# +!#+%#& /% / "##& I%#r#%. A"

!r# *& !r# +/%/#" / I&/* *r# +!/ /%/ %# *-/%

!$ / "##& +'-#r#%!r@, %# +!+#% !$ ##&u+*%/!,

#"#+/*22' *% /#r 2##2" "!u2& -# /##& "#r/!u"2'.

M!"% I&/* U/#r"/%/#" *@# 2/%%2# u"# !$ %# I%#r#% /

/r!/ *&//"%r*%/# #$$/+/#+'.

lxvii


72/107

8P" !$ ;uru*%r*

• Pro7uct

Guruantra /" !2/# !r #L#*r/ /+ &!#" !% r#?u/r# *

'"/+*2 +2*""r!! *%%#&*+#. Tr!u %# I%#r#%, !2/#

%u/%/!" *r# /#r#& %! %# u"#r #r"!*22' *& #$$#+%/#2'.

;uru*%r* /" &/+*%#& / #2/ !ur "%u%" #+#2 / %#/r

"u-#+%" -' r!/&/ %u%!r/*2 +2*""#" *% * +!#/#% *& -#"%

2*+# %# H!#. ;uru*%r* *" //%#& %# #&u+*%/!

r#!2u%/!, *@/ #&u+*%/! #*"/2' *++#""/-2# *'%/#,

*'#r#, %#r#-' r!/&/ * fle!ible learner #upport tool . T/"

$!r !$ -2#& 2#*r/ r!/" * #r"!*2/7#& *& +u"%!/7#&

2#*r/ r!+#"" %*% #!#r" %# 2#*r#r %! %*@# +*r# !$ %#

*' %#' 2#*r, /% %!%*2 +!%r!2 *& $2#/-/2/%'. ;uru*%r* /" *

!# "%! "#r/+# $!r !2/# +!*+/ ! * *r/#%' !$ "u-#+%"

*+r!"" *22 @/&" !$ +urr/+u2u".

3ey *eatures of Guruantra

• ;uru*%r* P2*%$!r #*-2#" * *&*+#& 2#*r/

r!+#"" %r!u 2*%#"% *& "/2# %! u"# %#+!2!'.

• A++#""/-2# A' T/#, A'#r#A" r#?u/r#&, /%" *

V/r%u*2 C2*"" r!! ! '!ur "@%!.

• N! T/# +!"%r*/%", *++#""/-2# *+r!"" *22 %/#

7!#"

• N! L!+*%/! +!"%r*/%", *++#""/-2# *+r!"" *22 +/%/#".

lxviii


73/107

• C!"% #$$#+%/# *& *$$!r&*-2#.

• C!/+# !$ r!u !r /&//&u*2 "#""/!"

•

A++#"" %! * *r/#& !!2 !$ -#"% ##r/#+#&%#*+#r".

• O%/! $!r %# P*r#%" %! !/%!r *& !-"#r# %#

!2/# "#""/!" $r! *' 2!+*%/!.

• O2/# %u%!r/*2" *r# r#+!r& $!r $u%ur# r#$#r#+#

• O%/! %! r#2*' /% *" *& # r#?u/r#&

lxix


74/107


75/107

Hindi #%% #%% #%% #%% ##$ #$% #

History - #%% #%% #%% ##$ #$% #

Mathematics #%% #%% #%% #%% ##$ #$% #

Physics - - - #%% ##$ #$% #

Sanskrit - #%% #%% #%% ##$ #$% #

Science #%% #%% #%% - - -

SocialScience

#%% #%% #%% ##$ - -

amil #%% #%% #%% #%% ##$ #$% #

A" %# *-!# %*-2# /&/+*%#", * !ur !$ !2/# %u%!r/ $!r

*' "u-#+% *& *' +2*"" r*#" -#%## R".)00 %! R".)50.

Pr/+/ "%r*%#' *&!%#& -' EA# S!$%*r# S#r/+#" /"

+!#%/%/# @##/ / /& %# r/+#" !$$#r#& -' !%#r

2*'#r" / %# *r@#%.

lxxi


76/107

• &lace =,i#tribution C$annelB

Ty6e of 'istri#ution1 S/+# %# r!&u+% ;uru*%r*

/" A++#""/-2# A' T/#, A'#r#A" r#?u/r#&8 *

/%#"/# &/"%r/-u%/! /" &!# *& %# r!&u+% +* -#

* **/2*-2# %! *'!# ! *" * PC *& I%#r#%

+!#+%//%'. T/" /+2u" #!2# $r!

Rur*2 *r#*"

M#%r!!2/%* +/%/#"

N# *& u+!/ ur-* *r#*"

C!annel Intere7iaries1 #A# /" %# !2'

/%#r#&/*r' /!2#& / %# &/"%r/-u%/! +*#2.

#A# $*+/2/%*%#" %# !2/# %u%!r/ "#""/! -'

r!/&/ * ** 2*%$!r %! -!% %# %u%!r *" #22 *"

%# 2#*r#r. F!22!/ &/*r* /22u"%r*%#" %# "*#.

lxxii

O2/# Tu%!r O2/# L#*r


77/107


78/107

• &eople

S/+# %# !2/# %u%!r /" %# !"% /!r%*% *& +r/%/+*2 %!%# "u++#"" !$ ;uru*%r*, #"# /" *""#""#& %r!u

*%/%u %#"%" %#+/+*2 *& !%#+/+*2, -#*/!r*2 %#"%"

*& "##r*2 r!u&" !$ /%#r/#" +!&u+%#& -' %# %!

**##% !$ #A#.

T/" #"ur#" %*% #A# r!/" %# /#"% ?u*2/%' !$

"#r/+# %! %# #2#*r#r.

• &roce##

T# r!+#"" !$ /#r' !$ ;uru*%r* *" -## @#%

"/2# @##/ / /& %*% %# %*r#% *u&/#+# /" -#%##

1018 '#*r" *# r!u.

T# r!+#"" +* -# "+r/-#& *"

1. T# u"#r ##&" %! ! %# #-"/%#

.#*#'!u%.+!). T# u"#r ##&" %! 2!/ /% /"#r u"#r*# *&

*""!r&.3. T# u"#r ##&" %! "#2#+% %# "u-#+% #"# *%" %!

"%u&'.4. ** %#+!2!' ! %# -*+@r!u& &!#" %# r#"% -'

r!/&/ * /%#r*+%/# "#""/! -#%## %# !2/#

%u%!r **/2*-2# *& %# u"#r.

• &$y#ical vidence

#A# *2"! #"ur#" %*% %# "#r/+# -#/ !$$#r#& %! %#

+u"%!#r %# "%u% /" %# -#"%. S##r*2 $*+/2/%/#" *r#

lxxiv

http://www.eageyouth.com/http://www.eageyouth.com/


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**/2*-2# %! %# "%u% "u+ r#+!r&/ !$ "#""/!", ! %/#

+!"%r*/%", +!/+# !$ r!u "#""/!" #%+.

A*2'"/" !$ %# Sur#' ! =C!"u#r

P#r+#%/! T!*r&" E2#*r/>

1. R#"!%" A#

Ta#le F9,

Res$ondent2s a!e Num0er

1:)8 '#*r" 86

)83: '#*r" 9

3:48 '#*r" 13

!#r 48 '#*r" )

lxxv


80/107

C!art ,9B

Inference1

T/" +* -# /+%#& ur"%!!& !-"#r#& "## $r! %#

/#+*r% *-!# %*%

• 86J #!2# !$ %# %!%*2 !u2*%/! "%u&/#& /" !$ %#

*# r!u 1:)8'#*r".

• 9J #!2# !$ %# %!%*2 !u2*%/! "%u&/#& /" !$ %#

*# r!u ):38 '#*r".

• 13J #!2# !$ %# %!%*2 !u2*%/! "%u&/#& /" !$ %#

*# r!u 3:48 '#*r".

• 8J #!2# !$ %# %!%*2 !u2*%/! "%u&/#& /" !$ %# *#

r!u 48 '#*r" *& *-!#.

*in7in"s1

• A" */ #*"/" !$ %# "ur#' *" ! "%u%", !"%

!. !$ r#"!%" /" !$ %# *# r!u 1:)8 '#*r".

lxxvi


81/107


82/107

). PC" O#r"/

Ta#le F9B

." Ownersi$ Num0er Y#" 95

N! 5

C!art F9F

Inference1

T/" +* -# ur"%!!& $r! %# /#+*r% *-!# %*%

• 95J #!2# !$ %# %!%*2 !u2*%/! "%u&/#& *#

* #r"!*2 +!u%#r / $!r !$ #/%#r "@%!"!r 2*%!".

• 5J #!2# !$ %# %!%*2 !u2*%/! "%u&/#& &/&

!% *# * #r"!*2 +!u%#r.

*in7in"s1

lxxviii


83/107

S/+# +!u%#r *" -#+!# * -*"/+ #+#""/%' / ur-* *&

#%r!!2/%* *r#*", PC !#r"/ /" /. A2!"% ##r'

$*/2' *" *% 2#*"% *" * PC !*&*'".

3. S/%u*%/! !$ I%#r#% *++#""

Ta#le F9F

Access to Internet Num0er

Y#" 9:

N! )

C!art F9

Inference1

I% +* -# "%u&/#" $r! %# /# +*r% *-!# %*%

• 9:J !$ %# %!%*2 !u2*%/! "%u&/#& *" * *++#"" %!

/%#r#% ! %#/r #r"!*2 +!u%#r".

• )J !$ %# %!%*2 !u2*%/! "%u&/#" &/& !% *# *

/%#r#% +!#+%/!.

lxxix


84/107

*in7in"s1

M!"% !$ %# #!2# *# *++#"" %! I%#r#% $r! !# %*%

*@#" /% #*"' $!r %# %! "%u&', !r@ *& +!22*-!r*%#.

4. I&//&u*2" 2##2 !$ +!u%#r "@/22"

Ta#le F9

lxxx

Individual2s #evel of com$uter skills Num0er

L! 16

M#&/u 45

H/ 39


85/107

C!art F9

Inference1

I% +* -# "%u&/#" $r! %# /# +*r% *-!# %*%

•:0J !$ %# %!%*2 !u2*%/! "%u&/#& *" "%r!

@!2#&# *-!u% +!u%#r "@/22".

• 6)J !$ %# %!%*2 !u2*%/! "%u&/#& *" #&/u

@!2#&# *-!u% +!u%#r "@/22".

• 4J !$ %# %!%*2 !u2*%/! "%u&/#& *" ! !r #r'

2/%%2# @!2#&# *-!u% +!u%#r "@/22".

*in7in"s1

M!"%2' r#"!%" *r# #22 #?u/#& /% %# @!2#&#

*-!u% u"*# !$ +!u%#r *& /%#r#% -u% #r' $# *r# %#r#

! !""#"" 2/%%2# !$ @!2#&# *-!u% %# "*#.

lxxxi


86/107

5. A#r*# %/# "#% ##@2' !#r %# I%#r#%

Ta#le F9

C!art F9K

Inference1

lxxxii

Avera!e time s$ent weekl' on Internet Num0er

05 8510 14

1015 4)

15)0 )8

M!r# %* )0 10


87/107


88/107

6. T'# !$ E2#*r/ %!!2" u"#&

Ta#le F9K

T'$e of E/learnin! tools used Num0er nstant (essaging )#*

Training &$*

+ideo "onferencing '%*

Blogs #,*

.-the shelf co!rseware/libraries #0*+irt!al classroo(s/nlinet!toring #&*

nline (edia sharing '#*

1ocial 2etworking )3*

4odcasting and webcasting $*ther ,$*

C!art F9.

Inference1

I% +* -# "%u&/#" $r! %# /# +*r% *-!# %*%

lxxxiv


89/107

• 9)J !$ %# %!%*2 !u2*%/! "%u&/#& r#$#r" "%u&'/

%r!u /"%*% #""*/.

• 96J !$ %# !u2*%/! "%u&/#& r#$#r" "%u&'/

%!u "!+/*2 #%!r@/ $!r "%u&'/.

• 4)J !$ %# %!%*2 !u2*%/! "%u&/#& r#$#r" !2/#

#&/* "*r/ $!r "%u&'/.

• 40J !$ %# %!%*2 !u2*%/! "%u&/#& r#$#r" /!

+!$#r#+/ $!r "%u&'/.

• 35J !$ %# %!%*2 !u2*%/! "%u&/#& r#$#r" %r*//

$!r "%u&'/.

*in7in"s1

E2#*r/ %!!2" *r# -#/ !"%2' u"#& $!r /"%*%

#""*/ *& "!+/*2 #%!r@/. C!r!r*%#" *r# u"/ #

2#*r/ %!!2" $!r %r*// *& /! +!$#r#+/. O2' *

"*22 "#+%/! !$ #!2# u"# #2#*r/ %!!2" $!r !2/#

%u%!r/ !r /r%u*2 +2*""r!! +!*+/. T/" /&/+*%#" %*%

!2/# %u%!r/ *r# !!& r!% r!"#+%" / %# *r#*.

lxxxv


90/107

8. P#r+#%/! *-!u% 2/@ -#%## IT *& #&u+*%/!

Ta#le F9.

C!art F9

Inference1

I% +* -# "%u&/#" $r! %# /# +*r% *-!# %*%

lxxxvi

.erce$tion a0out link 0etween IT and education Num0er

S%r! 68

M!r*%# 1:

#*@ 15


91/107

• 68J !$ %# %!%*2 !u2*%/! "%u&/#& $##2" %*% #

2#*r/ /" * #r' u"#$u2 %!!2 *& +* #2 / &*' %!

&*' *+%//%/#".

• 1:J !$ %# %!%*2 !u2*%/! "%u&/#& $##2" %*% #

2#*r/ /" "%/22 * #2!/ %!!2 / %# #&u+*%/!

"#+%!r.

• 15J !$ %# %!%*2 !u2*%/! "%u&/#& $##2" %*% #

2#*r/ /" !$ ! u"# %! %#.

*in7in"s1

P#r+#%/! *-!u% # 2#*r/ *r/#" $r! #!2# %! #!2#.

M*' $#2% %*% # 2#*r/ *" * u"#$u2 %!!2 $!r *//

@!2#&# # u%/2/7#& r!#r2' #r# *" !%#r" $#2% %*%

/% "%/22 ##&" %! -# #2!#& / +!*r/"! %! %#

%r*&/%/!*2 #&u+*%/! "'"%#.

lxxxvii


92/107

:. Pr#$#r#+#" r#*r&/ %#*+/ #%!&

Ta#le F9

C!art F90-

Inference1

lxxxviii

.references re!ardin! teacin! metod Num0er

C!-/#& 55

Tr*&/%/!*2 2#*r/ 16

O2/# 2#*r/ )9


93/107

I% +* -# "%u&/#" $r! %# /# +*r% *-!# %*%

• 55J !$ %# %!%*2 !u2*%/! "%u&/#& $##2" %*%

+!-/#& 2#*r/ #%!& /" !r# #$$#+%/# *&

r#$#r*-2#.

• )9J !$ %# %!%*2 !u2*%/! "%u&/#& $##2" %*% !2/#

2#*r/ /" -#%%#r !%/! $!r %#.

• 16J !$ %# %!%*2 !u2*%/! "%u&/#& $##2" %*%

%r*&/%/!*2 2#*r/ /" -#%%#r.

*in7in"s1

P#r+#%/! *-!u% # 2#*r/ *r/#" $r! #!2# %! #!2#.

M*' $#2% %*% */ +!-/#& 2#*r/ /" !r# u"#$u2.

T!u !"% !$ %# r#"!%" *r# "%/22 u"#& %! %#

%r*&/%/!*2 $!r !$ %u%!r/, -u% %# #r"#+%/# /" "2!2'

"/$%/ %!*r&" !2/# 2#*r/.

lxxxix


94/107

9. P#r+#%/! *-!u% !2/# %u%!r/ 2*%$!r

Ta#le F90-

.erce$tion a0out online tutorin! $latform Num0er

E*"' *& *++#""/-2# 84

H*r&, -u% +* -# **#& ))

N!% ur"%*&*-2# 4

C!art F900

Inference1

I% +* -# "%u&/#" $r! %# /# +*r% *-!# %*%

xc


95/107

• 84J !$ %# %!%*2 !u2*%/! "%u&/#& +!u2& #*"/2'

*++#"" *& %*@# *&*%*# !$ # 2#*r/ 2*%$!r.

• ))J !$ %# %!%*2 !u2*%/! "%u&/#& $!u& /% *r&

-u% "%/22 **#& %! *++#"" %# 2*%$!r.

• 4J !$ %# %!%*2 !u2*%/! "%u&/#& +!u2& !%

ur"%*& *% %#' #r# %! &! *& #+# +!u2&

!% *++#"" /% *% *22.

*in7in"s1

E 2#*r/ 2*%$!r /" #*"/2' *++#""/-2# /$ !# @!" !

%! ! *-!u% !r@/ ! /%. M!"% !$ %# r#"!%" +!u2&

#*"/2' !r@ ! /% /2# #r' 2#"" !. !$ r#"!%" $!u& /%

&/$$/+u2% %! *++#"". T/" /&/+*%#" %*% #2#*r/ 2*%$!r

"!u2& -# "/2# #!u "! %*% /% +* -# u"#& -' *22.

xci


96/107

10. Pr!-2#" / u"/ #2#*r/

Ta#le F900

C!art F90,

Inference1

I% +* -# "%u&/#" $r! %# /# +*r% *-!# %*%

xcii

.ro0lems in usin! e/learnin! Num0er

D!% *# * r!% $##&-*+@ '%

C*% &!2!*& %# *%#r/*2 #$

T!! *' "%#" $3

D/$$/+u2% %! $/& %# r#?u/r#& /$!r*%/! $$

Pr!-2#" /% +!#+%/! 3$


97/107

• 56J !$ %# %!%*2 !u2*%/! "%u&/#& $!u& %#

2*%$!r %!! %/# +!"u/ /% %!! *' "%#".

• 40J !$ %# %!%*2 !u2*%/! "%u&/#& $!u& %#

2*%$!r %/# +!"u/ *" /% &/& !% /# %# *

r!% $##&-*+@ %! %#/r ?u#r'.

• )8J !$ %# %!%*2 !u2*%/! "%u&/#& *" u*-2# %!

&!2!*& %# "%u&' *%#r/*2.

• 55J !$ %# %!%*2 !u2*%/! "%u&/#& *& &/$$/+u2%' /

$/&/ %# r#?u/r#& &*%*.

• 65J !$ %# %!%*2 !u2*%/! "%u&/#& *& *r&*r# !r

"!$%*r# r!-2#".

*in7in"s1

E2#*r/ /" "%/22 $*+/ /$r*"%ru+%ur# r!-2#". E2#*r/

r#?u/r#" / "##& I%#r#% +!#+%/! $!r $*+/2/%*%/ *

"#""/!. N!% ##r'!# *" * /"##& I%#r#% +!#+%/!.

A++#""/-/2/%' %! 2*%$!r /" *!%#r *!r +!+#r. S!#

#!2# *2"! $##2 %*% /% /!2#" %!! *' +!2/+*%#&

"%#".

xciii


98/107

C(APTER/

*IN'INGS

xciv


99/107

*IN'INGS

T# */ $/&/" !$ %/" r#"#*r+ "%u&' *r#

1. S/+# +!u%#r *" -#+!# * -*"/+ #+#""/%' / ur-* *&

#%r!!2/%* *r#*", PC !#r"/ /" /. A2!"% ##r' $*/2'

*" *% 2#*"% *" * PC !*&*'".

A2"!, !"% !$ %# #!2# *# *++#"" %! I%#r#% $r! !# %*%

*@#" /% #*"' $!r %# %! "%u&', !r@ *& +!22*-!r*%#.

T/" /" !"/%/# $!r $*+/2/%*%/ #2#*r/.

). M!"%2' r#"!%" *r# #22 #?u/#& /% %# @!2#&# *-!u%

u"*# !$ +!u%#r *& /%#r#% -u% #r' $# *r# %#r# !

!""#"" 2/%%2# !$ @!2#&# *-!u% %# "*#.

3. A#r*# I%#r#% u"*# -' * r#"!% /" )3 * &*'. T/"

/&/+*%#" * /&//&u*2 "#&" * +!"/r*-2# *!u% !$ %/# !

%# I%#r#% $!r *r/!u" ur!"#" +#+@/ #*/2", "!+/*2

#%!r@/, -2!/ #%+.. T/" /" * !!& /&/+*%!r $!r r!%

r!"#+%" !$ #2#*r/.

4. E2#*r/ %!!2" *r# -#/ !"%2' u"#& $!r /"%*% #""*/ *&

"!+/*2 #%!r@/. C!r!r*%#" *r# u"/ #2#*r/ %!!2" $!r

%r*// *& /! +!$#r#+/. O2' * "*22 "#+%/! !$ #!2#

u"# #2#*r/ %!!2" $!r !2/# %u%!r/ !r /r%u*2 +2*""r!!

+!*+/. T/" /&/+*%#" %*% !2/# %u%!r/ *r# !!& r!%

r!"#+%" / %# *r#*.

xcv


100/107


101/107

C(APTER/K

RECOMMEN'ATIONS AN'

CONC)USION

xcvii


102/107

RECOMMEN'ATIONS

A$%#r %/" r#"#*r+ "%u&', I !u2& /# %# $!22!/ r#+!#&*%/!"

• ;uru*%r* *" r#*% !%#%/*2 / %# I&/* #2#*r/ *r@#%. A

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CONC)USION

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"//$/+*% !!r%u/%/#" %! %* $!r * online tutorin! service 2/@#

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&I&)IOGRAP(2

• V**'##,B*%!"G !"/,N//" > "#SA Indian Education/sector outlook >, CLSA A"/* P*+/$/+ *r@#%", 14% M*r+,)010

• S*,H*r/%G Ar**2,Su2*- = Education India>, A#2 Br!@/

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