e-mail memberupsecindia.com/kyc_froms_24oct2011.pdf · 2019. 4. 20. · serial no. note : this form...
TRANSCRIPT
Serial No.
Note : This form is divided in two Booklets (i.e. Booklet4 and Booklet-ll)
BOOKLET - I
(WHOUY OWNED SUBSIDIARY OF U.P. STOCK EXCHANGE UMITEO)
Rogd. Otflta : PADAM TOWERS, 14E113, CML UNES , KANPUR- 208 001
Phones : 0512- 23381 15,2338074 Fa . : 0512- 2338175
Webslta : www.upsecindia.~om E-mail : [email protected], [email protected], [email protected]
E-mail ID fiw Investor Complaints : [email protected]
Member : BSE LIMITED (BSE)
NATIONAL STOCK EXCHANGE OF INDIA LIMITED (NSE) MCX STUCK EXCHANGE LIMITED (MCX-SX)
SUB-BROKER NAME
CLIENT NAME
CLIENT CODE
SEBl Registration Numbers
INB 011116838 8SE CASH
NSE CASH INB 231 11 6832
NSE F80 INF 231116832
h4C)li-S~ CURRENCY DERIVATIVES INE 261118838
LUPSE Securities Ltd. 1 b
ACCOUNT OPENING KIT
J
INDEX OF DOCUMENTS
9
Page No. S. I Name of the Document No. Brief Significance of the Document Booklet
No.
Margin and Running Account Authorisations
OTHER DOCUMENTS
1-1 1
12-15
1-5
6-9
10-11
16
16
17
18
Deposit of margin for NSE (F&O) and Running Account Authorisations
10
VOLUNTARY DOCUMENTS AS PROVIDED BY THE STOCK BROKER
I
1
II
II
II
I
I
I
I
1
2
3
4
5
6
7
8
I
Acknowledgement
MANDATORY
Account Opening Form
Rights and Obligations
Risk Disclosure Document (RDD)
Guidance Note
Policies and Procedures
Tariff sheet
Format of declaration by the proprietorship firm and letter of authority for partnership firm
Board Resolution in case of Corporate Client and Shareholding Pattern
19
DOCUMENTS AS PRESCRIBED BY SEBl & EXCHANGES
A. KYC form - Document captures the basic information about the constituent and an instructionJcheck list.
6. Document captures the additional information about the constituent relevant to trading account and an instruction/check list.
Document stating the Rights & obligations of stock brokerltrading member, sub-broker and client for trading on exchanges (including additional rights & obligations in case of internettwireless technology based trading).
Document detailing risks associated with dealing in the securities market.
Document detailing do's and don'ts for trading on exchange, for the education of the investors.
Document describing significant policies and procedures of the stock broker.
Document detailing the ratelamount of brokerage and othercharges levied on the client for trading on the stock exchange(s).
For DP Operations and Authorised Partnerls
Delegation of Authority to Director@) on Behalf of the Company and Details of Shareholding
Broker's and Client's Copy 1 20-21
LUPSE Securities ~ t d . 1
CLIENT REGISTRATION DOCUMENT
Client Registration form received on .......................................... Client Registration form received & checked by ........................ Client Registration form entered in Webx and 1 or UCI by ............. Client Registration form entered in Back Offtce by .....................
UPSE SECURITIES LIMITED (WHOLLY OWNED SUBSIDIARY OF U.P. STOCK EXCHANGE LIMITED)
Regd. Office. : PADAM TOWERS, 141113, CIVIL LINES , KANPUR- 208 001
Phones : 051 2- 23381 15,2338074 Fax. : 051 2- 23381 75 E-mail : [email protected]
E-mail ID for Investor Complaints : [email protected]
Sub-broker Name :
Sub -broker :
SEBl Registration No.@): BSE
NSE
Client Name :
Client Code :
- -,
CONTACT DETAILS
Name of Stock BrokerITrading MemberIClearing Member : UPSE Securities Limited
SEBl Registration No. Date of Registration Exchange-Segment
INB 011116838 26.07.2000 BSE CASH
INB 231116832 22.10.2009 NSE CASH
INF 231116832 22.1 0.2009 NSE F&O
INE 261116838 27.04.2009 MCX-SX CD
Registered and Correspondence Office Address : Padam Towers, 1411 13, Civil Lines, Kanpur1208 001 (U.P.).
Phone Number : 051 2-23381 15
Fax Number : 051 2-23381 75
Website : www.upsecindia.com
Details of Senior Officials
S. No. 1.
2.
3.
For any grievanceldispute please contact UPSE Securities Limited at the above address or email ID -
[email protected] and Phone No. 0512-23381 15.
In case not satisfied with the response,'please contact the concerned exchange(s) at :
Exchange E-mail-ID Phone No.
BSE [email protected] 01 1-4300741 3
NSE [email protected] 011 -2334431 3
Name -
Alok Tulsyan
Suresh Gupta
Sandeep Seth
Phone No.
0512-2338074
051 2-2338074
0512-2338074
Desginatlon
CEO (Also Compliance Officer for BSE)
Manager
Manager (Also Compliance Officer for NSE)
E-mail ID
IPS€ Securities Ltd. I KNOW YOUR CLIENT (KYC) APPLICATION FORM
Affix recent Colour
passport size photograph
(Please sign a m the Photograph)
Please fill this form in English and in block letters.
2? 3 a P
2 u r
Name of the Applicant:
Fatherls/Spouse Name:
Gender
Marital status:
Male 0 Female 0 Single [ Married 0
Nationality: Date of Birth e30-C167 - man - a
U) - 3 d $ -k 3
UJ - .- 3
C
6 c j
Status:
PAN:
Unique Identification No. (UID)/Aadhaar, if any
Specify the proof of Identity submitted:
Address for correspondence:
Contact Details:
.specify the proof of Address submitted for correspondence Address
Permanent Address (if different form above or overseas address, mandatory for non resident applicant)
Specify the proof of Address submitted for Permanent Address Gross Annual Income ('lease Income range per annum
Net Worth
date of registration
Occupation (Please tick any one and give brief details):
(Please tick if aplicable) Politically
Any other Information
Resident Individual 0 Non Resident 0 Foreign National 0
CityrrownNillage : IPINCODE : Im State:
Tel (Om :
Mobile:
Country:
Tel (Res) :
Fax:
Email ID:
City/TownNillage : IPINCODE: m i State: Country:
Below Rs. 1 Lac 0 1-5 Lac 0 5-1 0 Lac 0 10-25 L ~ ~ O Above Rs. 25 Lac 0
As on Date: - a C] - n [3 (Date should not be older than 1 Year)
Rs . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . , . . . . . . . . . . 9 9 . . . . ;:-='=
25-50 L a c 0 Above Rs. 50 Lac 0 Private s e c t o r 0 Public s e c t o r 0 Business 0 Govt. Service 0 Professional 0 ~gr icu l tur is tn Retired n H o u s e wife 0 Student 0 Other 0
Exposed Person (PEP) ( Related to Politically Exposed Person (PEP) 0
DECLARATION
I hereby declare that the details furnished above are true and correct to the best of my knowledge and
belief and I undertake to inform you of any changes therein, immediately. In case any of the above
information is found to be false or untrue or misleading or misrepresenting, I am aware that I may be held
liable for it.
...................... Signature of Applicant Date .(dd!mm/yyyy)
FOR OFFICE USE ONLY
(Originals verified) True copies of documents received
a (Self-Attested) Self Certified Document copies received
Signature of the Authorised Signatory of UPSE Securities Limited
Sealistamp of
UPSE Securities Limited Date. .............................
[NOW YOUR CLIENT (KYC) APPLICATION FORM
Please fill this form In English and in block letters.
Name of the Applicant: .
Date of Incorporation: 0 - 0 0 - 0 00 V)
$ Place of Incorporation: Q)
Date of commencement of Business: E
loo-on- 0000 PAN: Registration No. (e.g. CIN) :
Q) = .. 3 o Private Limited Co. 0 Public Limited Co. 0 Body Corporate 0 Partnership 0 9 - Trust 0 Charity 0 NGO 0 FI 0 FII 0 HUF 0 AOP Bank 0 u
8% Govt. Body 0 Ion-Govt. Organization 0 Defence Establishment BOI 0 COX g Society 0 L L P ~ Other (Please specify)
Address for Z Z ? ~
correspondence: CityrT'ownNillage PINC CODE I 7 l l T I - j State: Country:
Contact Details: Tel (Off) : Tel (Res) :
Mobile: Fax: V) - .- Email ID: 3 g Specify the proof of $ Address submitted for g correspondence Address u u a Registered Address
(If different from above) CityrrownNillage (PINCODE
State: Country:
Specify the proof of Address submitted for Registered Address
Gross Annual Income Below Rs. 1 Lac 0 1-5 Lac 0 5-1 0 Lac 0 ('lease lncome range 4 0-25 Lac= Above Rs. 25 Lac 0 per annum
U, Net Worth - As on Date: 11 a - r j - [78 a (Date should not be older than 1 Year) .- m u Rs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . d Market value of ~ o r t f o - 0 k date of registration 5
25-50 Lac= Above Rs. 50 Lac 0 0 Any other Information cj
PSE Securities Ltd. I
H* - Details about Promoters/Partners/Karta/Trustees/ - . . .-- ,.r
- .
Whole Time Directors/Authorised Signatories
1. Name - - --- - 7 .
Designation (Any one of above)
COLOUR
a PEP (Yes or No)
slgnde
2. Name
Designation (Any one of above)
COLOUR Address
PHOTO HERE
or Related to a PEP (Yes or No)
Signature
3. Name
Designation (Any one of above)
COLOUR
PHOTO HERE
or Related to a PEP (Yes or No)
Signature
4. Name
Designation (Any one of above)
COLOUR Address
or Related to a PEP (Yes or No)
Signature
Note : For more than 4 names, attach a separate sheet. A
NSE - F&O UPSE Securities Ltd.
Client Name: ....................................................................
Place : ......... ........................................ Date : ............... (If Partner, Corporate, or Other Signatory, then sign. with seal)
MANDATORY
Authorised Person Details (UPSE Securities Ltd. - NSE Sub-Broker) (Through Whom Client Want To Trade)
Name of Authorised Person : (Through Whom Client Want to Trade)
Address :
State :
Mobile :
-
City:
Country:
Fax No.:
PAN : . .
I Declaration by the Authorised Person (UPSE Securities Ltd. - NSE Sub-Broker)
To, UPSE Securities Limited, (Member BSE, NSE and MCX - SX)
l/We hereby declare that Mr. / Mrs. / Ms. .............................................................................................................. is known to me / us and he / she /they can be registered as a Client of UPSE Securities Ltd. Ilwe undertake to clear the trades of the above client.
lNVe hereby authorise you to adjust the shortfall, if any, of margin /settlement dues of the above client by debit to my/ our Bank Account or to capital adequacy deposit. lNVe further authorise you to credit the shortfall amount so debited to my 1 our bank account or to my / our capital adequacy account to the client account for meeting the shortfall reducing thereby balance in the bank account or in the capital adequacy account.
Authorised Person Name : ............................................. - 1 Place : .................................................. Date : ............... (If Partner, Corporate, or Other Signatory, then sign. with seal)
DOCUMENTARY EVIDENCE OF FINANCIAL DETAILS FOR TRADING IN DERIVATIVES SEGMENTS
In respect of trading in derivatives segments, I/we herewith submit two documentary evidence (ticked) for financial information, out of following : 1. Copy of income tax return acknowledgement. 0 2. Copy of annual accounts. 3. Copy of form 16 in case of salary income.
0 4. Net worth certificate.
0 5. Salary Slip.
0 0
6. BankAccount Statement for last 6 months. 0 7. Copy of Demat Account Holding Statement. 0
................................... Client Signature ................................... Authorised Person Signature
Pin Code :
Tel. No. :
email id :
INSTRlkTIONSICHECK LIST FOR FILLING KYC FORM
A. IMPORTANT POINTS: 1. Self attested copy of PAN card is mandatory for all clients, including PromotersIPartnersl
Karta/Trustees and whole time directors and persons authorized to deal in securities on behalf of companylfirmlothers.
2. Copies of all the documents submitted by the applicant should be self-attested and accompanied by originals for verification. In case the original of any document is not produced for verification, then the copies should be properly attested by entities authorized for attesting the documents, as per the below mentioned list.
3. If any proof of identity or address is in a foreign language, then translation into English is required. 4. Name &address of the applicant mentioned on the KYC form, should match with the documentary proof
submitted. 5. If correspondence & permanent address are different, then proofs for both have to be submitted. 6. Sole proprietor must make the application in his individual name &capacity. 7. For non-residents and foreign nationals, (allowed to trade subject to RBI and FEMAguidelines), copy of
passport/PIO CardlOCI Card and overseas address proof is mandatory. 8. For foreign entities, CIN is optional; and in the absence of DIN no. for the directors, their passport copy
should be given. 9. In case of Merchant N ~ G NRls, Mariner's declaration or certified copy of CDC (Continuous Discharge
Certificate) is to be submitted. 10. Politically Exposed Persons (PEP) are defined as individuals who are or have been entrusted with
prominent public functions in a foreign country, e.g., Heads of States or of Governments, senior politicians, senior Governmentljudicial/ military officers, senior executives of state owned corporations, important political party officials, etc.
B. Proof of ldentity (POI): - List of documents admissible as Proof of Identity: 1. Unique Identification Number (UID) (Aadhaar)/ PassporVVoter ID card1 Driving license. 2. PAN card with photograph. 3. ldentity card/ document with applicant's Photo, issued by any of the following: CentralIState
Government and its Departments, StatutorylRegulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions, Colleges affiliated to Universities, ProfessionalBodies such as ICAI, ICWAI, ICSI, Bar Council etc., to their Members; and Credit cards1Debit cards issued by Banks.
C. Proof of Address (POA): - List of documents admissible as Proof of Address: (*Documents having an expiry date should be valid on the date of submission.) 1. Passport/ Voters ldentity Card/ Ration Card1 Registered Lease or Sale Agreement of Residence1 Driving
License1 Flat Maintenance bill/ Insurance Copy. 2. Utility bills like Telephone Bill (only land line), Electricity bill or Gas bill - Not more than 3 months old. 3. BankAccount StatementlPassbook - Not more than 3 months old. 4. Self-declaration by High Court and Supreme Court judges, giving the new address in respect of their
own accounts. 5. Proof of address issued by any of the following: Bank Managers of Scheduled Commercial
BankslScheduled Co-Operative BankIMultinational Foreign BanksIGazetted OfficerINotary public/Elected representatives to the Legislative AssemblylParliamentl Documents issued by any Govt. or Statutory Authority.
6. ldentity cardldocument with address, issued by any of the following: CentralIState Government and its Departments, StatutorylRegulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions, Colleges affiliated to Universities and Professional Bodies such as
I IlPSF ~ncuritins Ltd.
ICAI, ICWAI, ICSI, Bar Council etc., to their Members. 7. For Flllsub account, Power of Attorney given by Flllsub-account to the Custodians (which are duly
notarized andlorapostiled or consularised) that gives the registered address should be taken. 8. The proof of address in the name of the spouse may be accepted.
D. Exemptlons/clarifieatlons to PAN ("Sufficient documentary evidence in support of such claims to be collected.) 1. In cage of transactions undertaken on behalf of Central Government andlor State Goverriment and by
officials appointed by Courts e.g. Official liquidator, Court receiver etc. 2. Investors residing in the state of Sikkim. 3. UN entities/multllateral agencies exempt from paying taxeslfiling tax returns in India. 4. SlPof Mutual Funds upto Rs 50,0001- p.a. 5. In case of institutional clients, namely, Flls, MFs, VCFs, NCls, Scheduled Commercial Banks,
Multilateral and Bilateral Development Financial Institutions, State lndustriat Development Corporations, Insurance Companies registered with IRDA and Public Financial Institution as defined under section 4A of the Companies Act, 1956, Custodians shall verify the PAN card details with the original PAN card and provide duly certified copies of such verified PAN details to the intermediary.
E. L b t of people authorized to attest the documents: 1. Notary Public, Gazetted Officer, Manager of a Scheduled Commercial/ Co-operative Bank or
Multinational Foreign Banks (Name, Designation &Seal should be affixed on the copy). 2. In case of NRls, authorized officials of overseas branches of Scheduled Commercial Banks registered in
India, Notary Public, Court Magistrate, Judge, Indian Embassy /Consulate General in the country where the client resides are permitted to attest the documents.
F. In case of ~on-individuals, additional documents to be obtained from non-individuals, over & above the POI & POA, as mentioned below:
Types of entity
Corporate
Partnership firm
Documentary requirements
Copy of the balance sheets for the last 2 financial years (to be submitted every year). Copy of latest shareholding pattern including list of all those holding control, either directly or indirectly, in the company in terms of SEBl takeover Regulations, duly certified by the company secretaryNVhole time director1MD (to be submitted every year). Photograph, POI, POA, PAN and DIN numbers of whole time directorsltwo directors in charge of day to day operations. Photograph, POI, POA, PAN of individual promoters holding control -either directly or indirectly. Copies of the Memorandum and Articles of Association and certificate of incorporation. Copy of the Board Resolution for investment in securities market. Authorised signatories list with specimen signatures.
Copy of the balance sheets for the last 2 financial years (to be submitted every year). Certificate of registration (for registered partnership firms only). Copy of partnership deed. Authorised signatories list with specimen signatures. Photograph, POI, POA, PAN of Partners.
Trust
HUF
Unincorporated association or a body of individuals
Banksllnstitutjonal Investors
Foreign Institutional Investors (FII)
Army1 Government Bodies
Registered Society
Copy of the balance sheets for the last 2 financial years (to be submitted every year). Certificate of registration (for registered trust only). Copy of Trust deed. List of trustees certified by managing trustees1CA. Photograph, POI, POA, PAN ofTrustees.
PANofHUF. Deed of declaration of HUFI List of coparceners. Bank pass-booklbank statement in the name of HUF. Photograph, POI, POA, PAN of Karta.
Proof of ExistenceIConstitution document. Resolution of the managing body & Power of Attorney granted to transact business on its behalf. Authorized signatories list with specimen signatures.
Copy of the constitution/registration or annual repodbalance sheet for the last 2 financial years. Authorized signatories list with specimen signatures.
Copy of SEBl registration certificate. Authorized signatories list with specimen signatures.
Self-certification on letterhead. Authorized signatories list with specimen signatures.
Copy of Registration Certificate under Societies Registration Act. List of Managing Committee members. Committee resolution for persons authorised to act as authorised signatories with specimen signatures. True copy of Society Rules and Bye Laws certified by the ChairmanISecretary.
UPSE Securities Ltd L
--
For Individuals & Non-individuals
L . ... .
- 5 . TRADING ACCOUNT RELATED DETAILS
I
# If,
Y s , W n - a 0 a 3 s 4
& s Y
1 ai
in future, the client wants to trade on any new segmentlnew exchange, the client shall give separate
-
I Bank Name
Branch
Address Accouht Type
C. TRADING PREFERENCES
authorizationlletter.
D. PAST ACTIONS
Details of any actionlproceedings initiatedlpendingl taken by SEBII Stock Exchangelany other authority against
the applicantlconstituent or its Partners/promoters/whole time directorslauthorized persons in charge of dealing in
securities during the last 3 years: ............................................................................................................................. E. DEALINGS THROUGH SUB-BROKERSAND OTHERSTOCK BROKERS
If client is dealing through the sub-broker, provide the following details:
- I Bank A/c No.
Saving A/c 7 Current Alc
Others-In case of NRIINREINRO 0
Please tick & sign in the relevant boxes where you wish to trade. The segment not chosen should be struck off by the client.
Sub-broker's Name:
SEBl Registration number:
Registered office address:
Ph:
WebsitelE-mail ID :
MlCR Number IFSC Code '
Depository Participant Name
Depository Name (NSDUCDSL)
Beneficiary Name
DPID
Beneficiary ID(B0 ID)
Signature
a BSE Cash Segment
I) NSE Cash Segment r r
NSE Derivative Segment (F 8 0 ) 1
Fax:
Whether dealing with any other stock brokerlsub-broker (In case dealing with multiple stock brokers1 sub-brokers, provide details of all)
Name of Stock Broker
Name of Sub-Broker If any
Client Code: I I Exchange: I
Details of disputesldues pending from /to such stock brokerlsub- broker:
p~ - - -
F. ADDITIONAL DETAILS
Whether you wish to receive physical contract note or Electronic Contract Note (ECN) (please specify): .............................................................................................................. Specify your Email id, if applicable: ................................................................................................................. Whether you wish to avail of the facility of internet trading1 wireless technology (please specify) : .......................................................................................................................................................................
I Number of years of Investment/-rrading Experience: ..................................................................................... I In case of non-individuals, name, designation, PAN, UID, signature, residential address and photographs of
persons authorized to deal in securities on behalf of companylfirmlothers : Information is given on Pg. No. 6. , Any other information: ...................................................................................................................................
G. INTRODUCER DETAILS 1 Name of the lntroducer
I Surname Name Middle Name
Status of the . Sub-broker 0 Remisier 1 Authorized Person TI lntroducer Existing Client Other (please specify) I__(
Address of the lntroducer
Ph. No. of the Signature of the Introducer , Introducer
H. NOMINATION DETAILS (for individual only) I I wish to nominate I 3 I do not wish to nominate n Name of the Nominee Relationship with the Nominee
PAN of Nominee
Date of Birth of Nominee 00 00 mmna Address and Phone No. of Nominee
%- + - - ; -
If Nominee is a minor, details of guardian:
Name of guardian:
Address and phone no. of Guardian:
Signature of guardian :
WITNESSES (only applicable in case the account holder has made nomination)
Name
Signature
Address
Name
Signature
Address
DECLARATION
1. lNVe hereby declare that the details furnished above are true and correct to the best of mylour knowledge
and belief and Ilwe undertake to inform you of any changes therein, immediately. In case any of the above
information is found to be false or untrue or misleading or misrepresenting, I amlwe are aware that Ilwe may
be held liable for it.
2. lNVe confirm having readlbeen explained and understood the contents of the document on policy and
procedures of the stock broker and the tariff sheet.
3. l/We further confirm having read and understood the contents of the 'Rights and Obligations' document@)
and 'Risk Disclosure Document'. lNVe do hereby agree to be bound by such provisions as outlined in these
documents. lNVe have also been informed that the standard set of documents has been displayed for Information on UPSE Securities Limited website.
Place - .................... (--------------------------em------------ ) Date --------------------- Signature of Client/ (al1)Authorized Signatory (ies)
FOR OFFICE USE ONLY
UCC Code allotted to the Client:
In-Person Verification done by
Name of the Employee
Employee Code
Designation of the employee
Date
Signature -
Documents verified with Originals
We undertake that we have made the client aware of 'Policy and Procedures', tariff sheet and all the non- mandatory documents. We have also made the client aware of 'Rights and Obligations' document (s), RDD and Guidance Note. We have givenlsent him a copy of all the KY'C documents. We undertake that any change in the 'Policy and Procedures', tariff sheet and all the non-mandatory documents will be duly intimated to the clients. We also undertake that any change in the 'Rights and Obligations' and RDD will be made available on our website for the information of the clients.
Signature of the Authorised Signatory of UPSE Securities Limited
SeallStamp of Date .... .. ..... ...... .......... .. . UPSE Securities Limited
INSTRUCTIONS1 CHECK LIST
1. Additional documents in case of trading in derivatives segments - illustrative list:
Client Interviewed By
Copy of ITR Acknowledgement
In case of salary income - Salary Slip, Copy of Form 16
Copy of demat account holding statement.
Any other relevant documents substantiating ownership
of assets.
Copy of Annual Accounts Net worth certificate
Bank account statement for last 6 months
Self declaration with relevant supporting documents
*In respect of other clients, documents as per risk management policy of the stock broker need to be provided by the client from time to time.
2. Copy of cancelled cheque leaf1 pass booklbank statement specifying name of the constituent, MlCR Code orland IFSC Code of the bank should be submitted.
3. Demat master or recent holding statement issued by DP bearing name of the client. 4. For individuals:
a. Stock broker has an option of doing 'in-person' verification through web camera at the branch office of the stock brokerlsub-broker's office.
b. In case of non-resident clients, employees at the stock broker's local office, overseas can do in-person' verification. Further, considering the infeasibility of carrying out 'In-person' verification of the non- resident clients by the stock broker's staff, attestation of KYC documents by Notary Public, Court, Magistrate, Judge, Local Banker, Indian Embassy 1 Consulate General in the country where the client resides may be permitted.
5. For non-individuals: a. Form need to be initialized by all the authorized signatories. b. Copy of Board Resolution or declaration (on the letterhead) naming the persons authorized to deal in
securities on behalf of company/firm/others and their specimen signatures.
Client
Polices and Procedures
1. Penny Stocks outstanding debts or other amounts, limited to the UpSE Securities Limited shall be at liberty to refuse extent of ~ettk?men~/margin obligations, and adjust trades in Penny Stocks i.e. illiquid securities the proceeds of such liquidationlclose out, if any, identified by the Exchanges. against the Client's liabilities/obligations, without
2. Client's Exposure Limits giving notice to the Client. Any and all losses and financial charges on account of such liquidation1
The Client shall abide by the exposure limits, if any, close out shall be charged to and by the set by the Sub-broker or UPSE-Securities Limited or Client. by the Exchanges or Clearing Corporation or SEBI
6. Shortages in Internal Nettings - from time to time.
3. Brokerage Rate Client shall be liable to make good all the shortages
The Client shall pay to UPSE Securities Limited in obligations arising out of internal nettiig of trades.
brokerage and statutory levies as applicable from 7- Client's Position time to time and as they apply to Client's account, Under the conditions, if any, specified by UPSE transactions and to the services that UPSE Securities Limited or by the Exchanges from time to Securities Limited and/or Sub-broker render to the time, the Client shall not be allowed to take further client. UPSE Securities LimitedlSub-broker shall position or UpSE Securities Limited may close the not charge brokerage more than the maximum existing position of the client. brokerage permissible as per the Rules, Bye-Laws 8. Client's Request and Regulations of the Exchanges/SEBI.
4. Imposition of Penalty On receipt of written request of the client, his account shall be closed or temporarily suspended.
All Parties i.e. UPSE Securities Limited. Sub-broker gm Delegirtration of Client and Client shall abide by the penalty norms, if any, for delayed payments and other violations, set by The Client shall be put in the inactive list or finally the UPSE Securities Limited or by the Exchanges or deregistered, under the policy specified by UPSE Clearing Corporation or SEBl from time to time. Securities Limited or by the Exchanges or Clearing
5. Right to Sell Client's Securities Corporation or SEBl from time to time.
Without prejudice to the other rights, UPSE 10. Prevention of Money Laundering Act, 2002
Securities Limited shall be entitled to liquidate (sell The client and sub-broker shall abide by and adhere Client's securities)/close out all or any of the Client's to policy framed by UPSE !3e~urities Ltd. from time positions for non payment of margins, pay-ins, to time on prevention of Money Laundering.
TARIFF
Sub Broker
BROKERAGE DETAILS :
JOBBING
MINIMUM
DELIVERY
MINIMUM
CEO-UPSE Securities Ltd.
Date :
NSE Option NSE Future BSE Cash NSE Cash
MANDATORY&, ANNEXURE - 1 Declaration by the Proprietorship Firm
Date: UPSE Securities Limited Padam Towers, 14/11 3, Civil Lines, Kanpur -208 001 Dear Sir / Madam,
Ref.: Client Code I refer to the trading account opened with you in the name of and declare and authorize you as under : I recognise that a beneficiary account cannot be opened with a depository participant in the name of a sole proprietorship concern as per regulations. To facilitate the operation of the above trading account with you and for the purpose of completing the share transfer obligations pursuant to the trading operations, I authorize you
..................................................... to recognize the beneficiary account no. having DP ID ................................ and DP name ......................................... opened in the name of the undersigned who is the sole proprietor of the concern. I agree that the obligation for shares purchased and/ or sold by the proprietorship concern will be handled and completed through transfer (s) to / from the above mentioned account. I recognize and accept transfers made by you to the beneficiary account as completion of obligations by you in respect of trades executed in the above trading account of the concern. Further, I, the undersigned, am the sole proprietor of the concern and am solely responsible for the liabilities thereof. I shall advise you in writing of any change that takes place in the constitution of the proprietorship concern and I will be personally liable to you for all the obligations that the concern may incur in the course of dealings with you and undertake to personally discharge such liabilities. The cheques1 DDs (electronic/physical) may be issued by me from my individual account or my joint account with someone else. The said amounts so given shall be solelylexclusively for credit to the account of my sole proprietorship concern MIS. withUPSE Securities Limited. I shall not lay any claim whatsoever in future against UPSE Securities Limited for affording credit of such cheques1DDs issued from any individual1 Joint account, credit of which has been provided by UPSE Securities Limited to the account of my proprietorship concern MIS.
Thanking you, Yours faithfully, Signature of the Proprietor along with the Stamp of the Proprietorship Concern Name of the Proprietor :
MANDATORY ANNEXURE -2 Authority Letter by the Partnership Firm
Date: UPSE Securities Limited Padam Towers, 1411 13, Civil Lines, Kanpur - 208 001 Dear Sir I Madam,
Ref. : Client Code We, the undersigned, Partners of MIS. carrying on business of selling securities andlor other investment product (s) or the services through you. We the partners, Jointly authorize our partner, Mr. /Ms. to issue instructions to you as our stock broker for securities, trades, funds, investments, etc. and undertake that all the acts of the said partner in this connection purporting to be done on behalf of the firm shall be binding on the firm and each one of us and our respective estates until liabilities, if any, accrued in respect of .such acts have been discharged.
Thanking you,
Yours faithfully,
Full Name of the Partners Individual Signatures Signature on behalf of the firm 1. 2. 3. 4.
Signature of Authorised Partner StampISeal of the Partnership Firm
MANDATORY UPSE Securities Ltd L;
ANNEXURE - 3 (Details on this page are meant for Corporate Client) Board resolution in Case of the Corporate Client
Date : CERTIFIED TRUE COPY OF THE RESOLUTION PASSED IN THE MEETING OF THE BOARD OF DIRECTORS OF MIS. HAVING ITS REGISTERED OFFICE AT HELD ON - DAY OF 20 AT RESOLVED THAT (name of the Company) agree with UPSE SECURITIES LIMITED, Member of BSE, NSE & MCX - SX for dealing in the Capital Market (Cash and Fa@ ..r and Currency Derivative Market and that UPSE SECURITIES LIM-ITED, be and is hereby at;~ honour instrudions, Orallwritten or electronic, as the case may be, given on behalf of the company or more of the under stated authorized signatories:
Sr. No. Name Designation 1. 2. 3.
Who islare authorized to sell, purchase, transfer, endorse, negotiate, deal in equities, debentures, debt, IPOs, MFs, government securities and lor any other investment products or services and1 or otherwise deal through UPSE SECURITIES LTD. on behalf of the company and agrees to the terms of UPSE SECURITIES LTD. as per the Stock Broker -Sub-Broker-ClientAgreements. RESOLVED FURTHER THAT Mr-/Ms. Director and1 or Mr. /Ms. Authorized signatory of the company be and are hereby authorized to sign,execute and submit such applications, undertaking, agreements and other requisite documents, writings and deeds as may be deemed necessary or expedient to open account and give effect to this resolution. RESOLVED FURTHER THAT the common seal of the Company be affied, wherever necessary, in the presence of any of the directors, who shall sign the same in token of the presence. For (name of the Company)
Specimen Signature of the director authorized Specimen Signature of the Authorised Signatory under this Resolution authorized under this Resolution
(ATTESTED TO BE TRUE COPY OF THE BOARD RESOLUTION) MANDATORY
ANNEXURE-4 Shareholding pattern in case of Corporate
Date: UPSE Securities Limited Padam Towers, 1411 13, Civil Lines, Kanpur -208 001 Dear Sir I Madam,
Ref. : Client Code , ------------------- We hereby certify that the understated directorlindividual etc. hold 5% or more of the shareholding in our company :
Name of the Person I No. of shares 1 % of shareholding I RelationshipIDesignation I I
I .
,2. 3. 4. 5. Thanking you, Yours faithfully, Signature of ChainnanlDIrector StampISeal of the Company
VOLUNTARY
AND
OTHER
DOCUMENTS
1 UPSE Securities Ltd w
VOLUNTARY Date: ANNEXURE - 5 UPSE Securities Limited Padam Towers, 1411 13, Civil Lines, Kanpur - 208 001 Dear Sir / Madam,
Sub. : Authorisation for Deposit of Collateral (margin) with NSE I NSCCU Clearing Member (IL & FS) for Trading in NSE (F & 0 Segment)
INVe, , being registered with you to trade in NSE (F&O Segment), amlare required to deposit margins with you.
We hereby authorise you to deposit mylour Margins with NSUNSCCUClearing Member (IL & FS) for Trading in
NSE ( F & 0 Segment)
Thanking you, Yours faithfully,
Signature (s) Name (s) (Counter Signature of Sub-broker)
StampISeal of the client: with StampISeal
Note : If sub-broker himself/itself is client, then helit has to sign at both the places.
VOLUNTARY ANNEXURE - 6
Date: UPSE Securities Limited Padam Towers, 1411 13, Civil Lines, Kanpur - 208 001 Dear Sir I Madam,
-Ref. : Client Code . Sub: Running Account Authorisation Receipt & Payment I Delivery of Funds I Securities
Ilwe hereby state that I/we amlare aware about the norms relating to pay-out of securities and funds. In orderto facilitate operations and banking convenience, Ilwe hereby authorise UPSE Securities Limited to maintain a running account with them, instead of daily settlement of funds1 securities due to melus. Further, the pay-out of securities1 funds may be retained by UPSE Securities Limited and I/ we agree not to claim any interest from UPSE Securities Limited on such securities1 funds so retained by them. The fundslSecurities so retained shall be available to UPSE Securities Limited forexposurelmargin purposes for me/us.l/we further agree that UPSE Securities Limited shall not be liable for any claim for loss or profit or for any consequential, incidental, special or exemplary damages, caused by retention of such Securities1 funds under this agreement. On written request by melus to UPSE Securities Limited through the sub-broker, UPSE Securities Limited may release the funds1 Securities to me/ us, if sufficient margins in respect of mylour trading across all segments of the stock Exchanges are available with UPSE Securities Limited . Ilwe hereby agree that I/we shall confirm the statement of funds and securities within one month (preferably within 7 working days) of receipt of statements in this regard being issued by UPSE Securities Limited , failing which it is agreed by me1 us that the statement of balances as issued by UPSE Securities Limited is proper and correct. This running account request and authorisation is subject to revocation at any time. I 1 we request to settle my account, functs and securities, once in a calender month I quarter and accordingly send the statements. Thanking you, Yours faithfully,
Signature (s) Name (s) : Stamp/Seal of the client: Note : In case the client is an individual, then the above should be signed by himlher and in case the client is a partnership firm/ company, then the above should be signed by the partners1 directors.
For UPSE SECURITIES LIMITED
UPSE SECURITIES LIMITED (Wholly OLvned Subsidiary of U. P. Stock Exchange Limited)
'PADAM TOWERS', 14/113, Civil Lines, Kanpur - 208 001 Phone : 23381 15,2338074 Fax : 91 -512-23381 7512338220
E-mail : [email protected] E-mail ID for Investor Complaints : [email protected] Member : BSE Limited SEBl Registration Number INB 011116838
Member : National Stock Exchange of India Ltd. SEBl Registration Numbers INB 231116832 & INF 23111 6832
Member : MCX Stock Exchange Ltd. SEBl Registration Number INE 261116838
Date : To, Client Name : Client Code : Address :
Sub-Broker :
Sub : Client Registration Documents
In terms of SEBl Circular No. CIR/MIRSDI1612011 dated August 22,201 1, following are the mandatory documents required for registration of a client with Stock Broker for trading :
a) Client Registration Form b) Rights and Obligations (Booklet-Il) c) Risk Disclosure document (Booklet-ll) d) Guidance Note (Booklet-ll) e) Policies and Procedures.
Additional clauses or documents, as mentioned in the KYC Booklets, are voluntary, at the discretion of the member and the client and are meant for satisfaction about the antecedents of the client.
Client is requested to check his ledger account, holding, outstanding position, contract notes and margin regularly at www.upsecindia.com through on line back office icon. Your client code is your login and your default password is 12345
Your e-mail ID as recorded by us is as under
Received a copy of my KYC Booklets. (KYC Form with all attachments)
Signature
Name
(Acknowledgement of the Client) Date : Chief Executive Officer
Name & Signature with Stamp of Sub-broker
UPSE SECURITIES LIMITED (Wholly Owned Subsidiary of U. P. Stock Exchange Limited)
'PADAM TOWERS', 14/11 3, Civil Lines, Kanpur - 208 001 Phone : 233811 5,2338074 Fax : 91 -512-23381 7512338220
E-mail : [email protected] E-mail ID for Investor Complaints : [email protected] Member : BSE Limited SEBl Registration Number INB 011116838
Member : National Stock Exchange of India Ltd. SEBl Registration Numbers INB 231116832 & INF 231116832
Member : MCX Stock Exchange Ltd. SEBl Registration Number INE 261116838
Date : To, Client Name : Client Code :
Address :
Sub-Broker :
Sub : Client Registration Documents
In terms of SEBl Circular. No. CIWMIRSD/16/2011 dated August 22, 2011, following are the mandatory documents required for registration of a client with Stock Broker for trading :
a) Client Registration Form b) Rights and Obligations (Booklet-ll) c) Risk Disclosure document (Booklet-11) d) Guidance Note (Booklet-ll) e) Policies and Procedures.
Additional clauses or documents, as mentioned in the KYC Booklets, are voluntary, at the discretion of the member and the client and are meant for satisfaction about the antecedents of the client.
Client is requested to check his ledger account, holding, outstanding position, contract notes and margin regularly at www.upsecindia.com through on line back office icon. Your client code is your login and your default password is 12345
Your e-mail ID as recorded by us is as under
Received a copy of my KYC Booklets.
For UPSE SECURITIES LIMITED (KYC Form with all attachments)
Signature
Name Chief Executive Officer
Stamp of Name & Signature with
Su b-broker
Serial No.
Note : This form is divided in two Booklets (1.e. Booklet-l and Booklet-ll)
BOOKLET - II
I UPSE (WHOLLY OWNED SUBSIDIARY OF U.P. STOCK EXCHANGE LIMITED)
Regd. Office : PADAM TOWERS, 141113, CIVIL LINES , KANPUR- 208 001
Phones : 051 2- 23381 15,2338074 Fax. : 051 2- 23381 75
Website : nmnn.upsedndia.com E-mail : [email protected], [email protected], [email protected]
E-mail ID for) Investor Complaints : [email protected]
Member : BSE LIMITED (BSE)
NATIONAL STOCK EXCHANGE OF INDIA LIMITED (NSE) MCX STOCK EXCHANGE LIMITED (MCX-SX)
SUB-BROKER NAME
CLIENT NAME
CLIENT CODE --
SEBl Registration Numbers
BSE CASH
NSE CASH
NSE F&O
INB 011116838
INB 231 11 6832 . INF 231116832 '
* \ . . MCX-SX CURRENCY DERIVATIVES INE 26111 6838
UPSE Securities Ltd, L - ACCOUNT OPENING KIT - . lNDEX OF DOCUMENTS
I Name of the Document No. Brief Significance of the Document
1-11
12-15
1 -5
6-9
10-11
16
16
17
18
1
2
3
4
5
6
7
8
MANDATORY
Account Opening Form
Rights and Obligations
Risk Disclosure Document (RDD)
Guidance Note
Policies and Procedures
Tariff sheet
Format of declaration by the proprietorship firm and letter of authority for partnership firm
Board Resolution in case of Corporate Client and Shareholding Pattern
VOLUNTARY DOCUMENTS AS PROVIDED BY THE STOCK BROKER
9
DOCUMENTS AS PRESCRIBED BY SEBl & EXCHANGES
A. KYC form - Document captures the basic information about the constituent and an instnrction/check list.
B. Document captures the additional information about the constituent relevant to trading account and an instruction/ched< list.
Document stating the Rights & Obligations of stock brokerltrading member, sub-broker and client for trading on exchanges (including additional rights & obligations in case of internet/wireless technology based trading).
Document detailing risks associated with dealing in the securities market.
Document detafling do's and don'ts for trading on exchange, forthe education of the investors.
Document describing significant policies and procedures of the stock broker.
Document detailing the rate/amount of brokerage and othercharges levied on the client for trading on the stock exchange@).
For DP Operations and Authorised Partneris
Delegation of Authority to Director(s) on Behalf of the Company and DaQils of Shareholding
I
I
I1
II
11
I
I
I
1
Margin and Running Account Authorisations
OTHER DOCUMENTS
Deposit of margin for NSE (F&O) and Running Account Authorisations
10
I 19
20-21 Acknowledgement Broker's and Client's Copy 1
.RIGHTS AND OBLIGATIONS OF STOCK BROKERS, SUB-BROKERS AND CLIENTS as prescribed by SEBI and Stock Exchanges
I .The client shall investltrade in those securities1 9. The client shall immediately notify the stock broker in contractslother instruments admitted to dealings on the writing if there is any change in the information in the Exchanges as defined in the Rules, Byelaws and 'account opening form' as provided at the time of Regulations of Exchanges1 Securities and Exchange account opening and thereafter; including the Board of India (SEBI) and circulars/notices issued there information on winding up petitionlinsolvency petition or under from time to time. any litigation which may have material bearing on his
capacity. The client shall providelupdate the financial 2. The stock broker, sub-broker and the client shall be information to the stock broker on a periodic basis. bound by all the Rules, Byelaws and Regulations of the Exchange and circulars/notices issued there under and 10.The stock broker and sub-broker shall maintain all ~~l~~ and ~~~~l~~~~~~ of SEB~ and relevant the details of the client as mentioned in the account
notifications of Government authorities as may be in opening form or any other information pertaining to the
force from time to time. client, confidentially and that they shall not disclose the same to any personlauthority except as required under
3. The client shall satisfy itself of the capacity of the any lawlregulatory requirements. Provided however stock broker to deal in securities andlor deal in that the stock broker may so disclose information about derivatives contracts and wishes to execute its orders his client to any person or authority with the express through the stock broker and the client shall from time to permission of the client. time continue to satisfy itself of such capability of the MARGiNS stock broker before executing orders through the stock broker. 11. The client shall pay applicable initial margins,
withholding margins, special margins or such other 4.The stock broker shall continuously satisfy itself about margins as are considered necessary by the stock the genuineness and financial soundness of the client broker or the Exchange or as may be directed by S E ~ ~ and investment objectives relevant to the services to be from time to time as applicable to the segment(s) in provided. which the client trades. The stock broker is permitted in
5. The stock broker shall take steps to make the client its sole and absolute discretion to collect additional
aware of the precise nature of the Stock broker's liability margins (even though not required by the Exchange, for business to be conducted, including any limitations, Clearing HouseIClearing Corporation or SEBI) and the
the liability and the capacity in which'the stock broker client shall be obliged to pay such margins within the
acts. stipulated time.
12. The client understands that payment of margins by 6. The sub-broker shall provide necessary assistance the client does not necessarily imply complete and co-operate with the stock broker in all its dealings satisfaction of all dues. In spite of consistently having with the client(s). paid margins, the client may, on the settlement of its CLIENT INFORMATION trade, be obliged to pay (or entitled to receive) such
further sums as the contract may dictatelrequire. 7. The client shall furnish all such details in full as are required by the stock broker in "Account Opening Form" TRANSACTlONSANDSEnLEMENTS
with supporb'ng details1 made mandatory by stock 13. The client shall give any order for buy or sell of a exchangeslSEBI from time to time. sec~~ritylderivatives contract in writing or in such form or 8. The client shall familiarize himself with all the manner, as may be mutually agreed between the client mandatory provisions in the Account Opening and the stock broker. The stock broker shall ensure to documents. Any additional clauses or documents place orders and execute the trades of the ch-it, only in specified by the stock broker shall be non-mandatory, the Unique Client Code assigned tothat client- as per terms &conditions accepted by the client. 14. The stock broker shall inform the client and keep him
.-
apprised about tradinglsett lement cycles, liquidationlclose out, if any, against the client's deliverylpayment schedules, any changes therein from liabilities/obligationS. Any and all losses and financial time to time, and it shall be the responsibility in turn of charges on account of such liquidationlclosing-out shall the client to comply with such scheduleslprocedures of be charged to and borne by the client. the relevant stock exchange where the trade is executed. 20. In the event of death or insolvency of the client or
hislits othetwise becoming incapable of receiving and 1 5. The stock broker shall ensure that the paying for or delivering or transferring securities which moneylsecurities deposited by the client shall be kept in the client has ordered to be bought or sold, stock broker a separate account, distinct from hislits own account or may close out the transaction of the client and claim account of any other client and shall not be used by the losses, if any, against the estate of the client. The client stock broker for himself/itself or for any other client or for or his nominees, successors, heirs and assignee shall any purpose other than the purposes mentioned in be entitled to any surplus which may result there from. Rules, Regulations,circulars, notices, guidelines of The client shall note that transfer of fundslsecurities in SEBI andlor Rules, Regulations, Bye-laws, circulars favor of a Nominee shall be valid discharge by the stock and notices of Exchange. broker against the legal heir.
16. Where the Exchange(s) cancels trade(s) suo mot0 21.The stock broker shall bring to the notice of the all such trades including the tradels done on behalf of relevant Exchange the information about default in the client shall ips0 facto stand cancelled, stock broker paymentldelivery and related aspects by a client. In shall be entitled to cancel the respective contract(s) with case where defaulting client is a corporate client(s). entitylpartnershiplproprietary firm or any other
artificial legal entity, then the 17. The transactions executed On the Exchange are name(s)ofDirector(s)/Promoter(s)/Partner(s) subject to Byelaws and and (Proprietor as the case may be, shall also be circularslnotices issued thereunder of the Exchanges communicated by the stock broker to the relevant where the trade is executed and all parties to such trade Exchange(s). shall have submitted to the jurisdiction of such court as may be specified by the Byelaws and Regulations of the DISPUTE RESOLUTION Exchanges where the trade is executed for the purpose of giving effect to the provisions of the Rules, Byelaws 22. The stock broker shall provide the client with the
and Regulations of the Exchanges and the relevant contact details of the concerned Exchanges
circularslnotices issued thereunder. and SEBI.
BROKERAGE 23. The stock broker shall co-operate in redressing grievances of the client in respect of all transactions
18. The Client shall pay to the stock broker brokerage routed through it and in removing objections for bad and statutory levies as are prevailing from time to time delivery of shares, rectification of bad delivery, etc. and as they apply to the Client's account, transactions and to the services that stock broker renders to the 24. The client and the stock broker shall refer any claims Client. The stock broker shall not charge brokerage andlordis~uteswithres~ectto~e~os~ts, margin money* more than the maximum brokerage permissible as per etc., to arbitration as per the Rules, Byelaws and the rules, regulations and bye-laws of the relevant stock Regulations Of the Exchanges where the trade is exchanges andlor rules and regulations of SEBI. executed and circularslnotices issued thereunder as
may be in force from time to time. LIQUIDATION AND CLOSE OUT OF POSITION
25. The stock broker shall ensure faster settlement of 19. Without prejudice to the stock broker's other rights any arbitration proceedings arising out of the (including the right to refer a matter to arbitration), the transactions entered into between him vis-a-vis the client understands that the stock broker shall be entitled client and he shall be liable to implement the arbitration to liquidatelclose out all or any of the client's positions awards made in such proceedings. for non-payment of margins or other amounts, outstanding debts, etc. and adjust the proceeds of such 26- The client/stock-brOker understands that the
instructions issued by an authorized representative for
dispute resolution, if any, of the client/stock-broker shall Guidelines issued by SEBl and the relevant Exchanges be binding on the clientlstock-broker in accordance with where the trade is executed. the letter authorizing the said representative to deal on behalf of the said clientlstock-broker. 32. The stock broker shall issue a contract note to his
constituents for trades executed in such format as may 'TERMINATION OF RELATIONSHIP be prescribed by the Exchange from time to time
containing records of all transactions including details of 27. This relationship between the stock broker and the number, trade number, trade time, trade price, client shall be terminated; if the stock broker for any bade quantity, details of the derivatives contract, client reason ceases to be a member of the stock exchange code, brokerage, all charges levied etc. and with all including cessation of membership by reason of the other relevant details as required therein to be filled in stock broKer's default, death, resignation or expulsion Or and issued in such manner and within such time as if the certificate is cancelled by the Board. prescribed by the Exchange. The stock broker shall
28. The stock broker, sub-broker and the client shall be send contract notes to the investors within one working day of the execution of the trades in hard copy andlor in entitled to terminate the relationship between them electronic for musing digital signature^
without giving any reasons to the other party, after giving notice in writing of not less than one month to the other 33. The stock broker shall make pay out of funds or parties. Notwithstanding any such termination, all delivery of securities, as the case may be, to the Client rights, liabilities and obligations of the parties arising out within one working day of receipt of the payout from the of or in respect of transactions entered into prior to the relevant Exchange where the trade is executed unless termination of this relationship shall continue to subsist otherwise specified by the client and subject to such and vest inlbe binding on the respective parties or hislits terms and conditions as may be prescribed by the respective heirs, executors, administrators, legal relevant Exchange from time to time where the trade is representatives or successors, as the case may be. executed.
29. In the event of demiselinsolvency of the sub-broker 34. The stock broker shall send a complete 'Statement or the cancellation of hislits registration with the Board of Accounts' for both funds and securities in respect of orlwithdrawal of recognition of the sub-broker by the each of its clients in such periodicity and format within stock exchange andlor termination of the agreement such time, as may be prescribed by the relevant with the sub broker by the stock broker, for any reason Exchange, from time to time, where the trade is whatsoever, the client shall be informed of such executed. The Statement shall also state that the client termination and the client shall be deemed to be the shall report errors, if any, in the Statement within such direct client of the stock broker and all clauses in the time as may be prescribed by the relevant Exchange 'Rights and Obligations' document(s) governing the from time to time where the trade was executed, from stock broker, sub-broker and client shall continue to be the receipt thereof to the Stock broker. in force as it is, unless the client intimates to the stock 35. ~h~ stock broker shall send daily margin statements broker hislits intention to terminate their relationship by to the clients. Daily Margin statement should include, giving a notice in writing of not less than one month. inter-alia, details of collateral deposited, collateral
ADDITIONAL RIGHTS AND OBLIGATIONS utilized and collateral status (available balanceldue from client) with break up in terms of cash, Fixed
30. The stock broker shall ensure due protection to the Deposit Receipts (FDRs), Bank Guarantee and client regarding client's rights to dividends, rights or securities. bonus shares, etc. in respect of transactions routed
36. The Client shall ensure that it has the required legal through it and it shall not do anything which is likely to capacity to, and is authorized to, enter into the harm the interest of the client with whom and for whom relationship with stock broker and is capable of they may have had transactions in securities.
performing his obligations and undertakings hereunder.
31. The stock broker and client shall reconcile and settle All actions required to be taken to ensure compliance of their accounts from time to time as per the Rules, all the transactions, which the Client may enter into shall Regulations, Bye Laws, Circulars, Notices and be completed by the Client prior to such transaction
being entered into.
ELECTRONIC CONTRACT NOTES (ECN) publish the ECN on his designated web-site, if any, in a secured &y and enable relevant access to the clients
37. In case, client opts to receive the contract note in and for this purpose, shall allot a uAque user name and electronic form, he shall provide an appropriate 0-fnail id password to the client, with an option to the dient to to the stock broker. The client shall communicate to the save the contract note electronically and/or take a print stock broker any change in the email-id through a outofthesame. physical letter. If the client has opted for internet trading, the request for change of email id may be made through LAWAND JURISDICTION- the secured access by way of client specific user id and password. 43. In addition to the specific rights set out in this
document, the stock broker, sub-broker and the client 38. The stock broker shall ensure that all ECNS sent shall be entitled to exercise any other rights which the through the e-mail shall be digitally signed, encrypted, stock broker or the client may have under the Rules, non-tamperable and in compliance with the provisions Bye-laws and Regulations of the Exchanges in which ofthe ITAC~, 2000. In case, ECN is sent through e-mail the client chooses to trade and ~ i r ~ ~ l a r ~ l n ~ t i ~ t ? ~ issued as an attachment, the attached file shall also be secured thereunder Rules and SEBI-
with the digital and nOn- 44. The provisions of thb document shall always be tamperable. subject to Government notifications, any rules, 39. The client shall note that non-receipt of bounced regulations, guidelines and cir~ular~/notices issued by mail notification by the stock broker shall amount to SEBl and Regulations and Bye laws of the
delivery of the contract note at the e-mail ID of the client. relevant stock exchanges, where the trade is executed, that may be in force from time to time.
40. The stock broker shall retain ECN and acknowledgement of the e-mail in a soft and non- 45. The stock broker and the client shall abide by any
tamperable form in the manner prescribed by the award passed by the Arbitrator(s) under the Arbitration
exchange in compliance with the provisions of the IT and Conciliation Act, 1996. However, there is also a provision of appeal within the stock exchanges, if either Act, 2000 and as per the extant ruleslregulationsl party is not satisfied with the arbitration award.
circularslguidelines issued by SEBIIStock Exchanges from time to time. The proof of delivery i.e., log report 46. Words and expressions which are used in this generated by the system at the time of sending the document but which are not defined herein shall, unless contract notes shall be maintained by the stock broker the context otherwise requires, have the same meaning for the specified period under the extant regulations of as assigned thereto in the Rules, Byelaws and SEBllstock exchanges. The log report shall provide the Regulations and circulars/notices issued thereunder of details of the contract notes that are not delivered to the the ExchangesISEBI. clientle-mails rejected or bounced back. The stock broker shall take all possible steps to ensure receipt of 47. All ~~dditional voluntary clausesldocumentadded by notification of bounced mails by him at all times within the stock broker should not be in ~ ~ n t r a ~ e n t i ~ n with the stipulated time period under the extant regulations r ~ l e ~ / r e g ~ l a t i ~ n ~ / n ~ t i ~ e ~ / ~ i r ~ U l a r ~ of ExchangeslSEBI. of SEBlIstock exchanges. Any changes i n such vo lun ta ryc lauses l
document(s) need to be preceded by a notice of 15 41. The stock broker shall continue to send contract days. Any changes in the rights and obligations which notes in the physical mode to such clients who do not are specified by ExchangeslSEBI shall also be brought opt to receive the contract notes in the electronic form. to the notice of the clients. '
Wherever the ECNs have not been delivered to the client or has been rejected (bouncing of mails) by the e- 48. If the rights and obligations of the parties hereto are mail ID of the client, the stock broker shall send a altered by virtue of change in Rules and regulations of physical contract note to the client within the stipulated SEBl or Bye-laws, Rules and Regulations of the time under the extant regulations of s ~ ~ l l s t o c k relevant stock Exchanges where the trade is executed, exchanges and maintain the proof of delivery of such such changes shall be dc?emed to have been physical contract notes. incorporated herein in modification of the rights and
obligations of the parties mentioned in this document. 42. In addition to the e-mail communication of the ECNs to the client, the stock broker shall simultaneously
i
INTERNET CL WIRELESS TECHNOLOGY BASED representative are not revealed to any third party TRADING FACILITY PROVIDED BY STOCK including employees and dealers of the stock broker. BROKERS TO CLIENT (All the clauses mentioned in the 'Rights and Obligations' document(s) shall be 6. The Client shall immediately notify the Stock broker applicable. Additionally, the clauses mentioned in writing if he forgets his password, discovers security herein shall also be applicable.) flaw in Stock Broker's IBT System, discoversl
suspects discrepancies1 unauthorized access 1. Stock broker is eligible for providing lnternet through his username tpasswordtaccount with full based trading (IBT) and securities trading through the details of such unauthorized use, the date, the manner use of wireless technology that shall indude the use of and the transactions effected pursuant to such devices such as mobile phone, laptop with data card, etc. which use lnternet Protocol (IP). The stock broker unauthorized use, etc.
shall mmply with all requirements applicable to internet 7. The Client is fully aware of and understands the based tradingtsecurities trading using wireless isks associated with availing of a sewice for routing
as may be specified by SEBl the orders over the interneVsecurities trading through Exchangesfrom time to time. wireless technology and Client shall be fully liable and 2. The client is desirous of investingltrading in securities for any and all acts in the and for this purpose, the client is desirous of using either Client'sUsernamel~assword in any manner the internet based trading facility or the facility for whakioever. securities trading through use of wireless technology. The stock broker shall send the The Stock broker shall provide the Stock broker's IBT confirmation through email to the client at his request. Service to the Client, and the Client shall avail of the The client is aware that the trade connrmation is Stock broker's IBT
On and subject to also provided on the web portal. In case client is trading SEB1lExchanges Provisions and the terms and using wireless technology, the stock broker shall send conditions specified on the Stock broker's IBT Web Site the
confirmation on the device of the client. provided that they are in line with the norms prescribed by Exchanges/SEBI. 9. The client is aware that trading over the internet
3. The stock broker shall bring to the notice of client involves many uncertain factors and complex hardware,
the features, risks, responsibilities, obligations and software, systems, communication lines, peripherals,
liabilities associated with securities trading through etc. are susceptible to interruptions and dislocations.
wireless technologylinterneVsmart order routing or any The Stock broker and the Exchange do not make any
other technology should be brought to the notice of the representation or warranty that the Stock broker's IBT
client by the stock broker. Service will be available to the Client at dl times without any interruption.
4. The stock broker shall make the client aware that the Stock Broker's IBT system itself generates the 10 . The Client shall not have any claim against the initial password and its password policy as stipulated in Exchange or the Stock broker on account of any line with norms prescribed by ExchangesISEBI. suspension, interruption, non-availability or
malfunctioning of the Stock broker's IBT System or 5. The Client shall be responsible for keeping the Service or the Exchange's service or systems or non- Username and Password confidential and secure and execution of his orders due to any linklsystem shall be solely responsible for all orders entered and failure at the ClienVStock brokerstExchange end for transactions done by any person whosoever through any reason beyond the control of the stock the Stock broker's IBT System using the Client's brokertExchanges. Username andlor Password whether or not such person was authorized to do so. Also the client is aware that authentication technologies and strict security measures are required for the internet tradinglsecurities trading through wireless technology through order routed system and undertakes to ensure that the password of the client andlor his authorized
RISK DISCLOSURE DOCUMENT FOR CAPITAL obligations, do's and don'ts, etc., and are subject to the MARKET AND DERIVATIVES SEGMENTS Rules, Byelaws and Regulations of relevant Stock
exchanges, its Clearing Corporation, guidelines This document contains important information on prescribed by SEBl and in force from time to time and trading in EquitiesIDerivatives Segments of the stock Circulars as may be issued by Stock exchanges or its exchanges. All prospective constituents should read Clearing Corporation and in force from time to time. this document before trading in EquitiesIDerivatives
1 Segments of the ~ x c h a n ~ e s . stock exchanges does not provide or purport to provide any advice and shall not be liable to any person who
Stock exchangesISEBI does neither singly or jointly and enters into any business relationship with any stock expressly nor impliedly guarantee nor make any broker of Stock exchanges andlor any third party based 1 representation concerning the completeness.
the on any information contained in this document. Any adequacy or accuracy of this disclosure document nor have Stock exchanges ISEBI endorsed or passed any information contained in this document must not be
merits of participating in the trading segments. This brief construed as business advice. No consideration to
statement does not disclose all the risks and other trade should be made without thoroughly understanding
significant aspects of trading. and reviewing the risks involved in such trading. If you are unsure, you must seek professional advice on the
In the light of the risks involved, you should undertake same. transactions only if you understand the nature of the relationship into which you are. entering and the extent In considering whether to trade or authorize someone to
of your exposare to risk. trade for you, you should be aware of or must get acquainted with the following:-
You must know and appreciate that trading in Equity shares, derivatives contracts or other instruments I. BASIC RISKS:
traded on the Stock Exchange, which have varying 1.1 Risk of HigherVolatility: element of risk, is generally not an appropriate avenue for someone of limited resources/limited Volatility refers to the dynamic changes in price that a investment and/or trading experience and low risk security/derivatives contract undergoes when trading tolerance. You should therefore carefully consider activity continues on the Stock Exchanges. Generally, whether such trading is suitable for you in the light of higher the volatility of a securitylderivatives contract, your financial condition. In case you trade on stock greater is its price swings. There may be normally exchanges and suffer adverse consequences or loss, greater volatility in thinly traded securities / derivatives you shall be solely responsible for the same and stock contracts than in active securities /derivatives Ujntracts. exchangeslits Clearing Corporation and/or SEBl shall AS a result of volatility, Your order may only be partially not be responsible, in any manner whatsoever, for the executed or not executed at all, or the price at which same and it will not be open for you to take a plea that no YoLIr order got executed may be substantially different adequate disclosl~re regarding the risks involved was from the last traded price or change substantially made or that you were not explained the full risk thereafter, resulting in notional or real losses.
involved by the concerned stock broker. The constituent ,* Risk of Lower,Liguidity: shall be solely responsible for the consequences and no contract can be rescinded on that account. You must Liquidity refers to the ability of market participants to buy acknowledge and accept that there can be no and/or sell securities 1 derivatives contracts guarantee of profits or no exception from losses while expeditiously at a competitive price and with minimal executing orders for purchase and/or sale of a price difference. Generally, it is assumed that more the derivative contract being traded on Stock exchanges. numbers of orders available in a market, greater is the
liquidity. Liquidity is important because with greater It must be you that your dealings liquidity, it is easier for investors to buy and/or sell on Stock exchanges through a stock shall be sec,jrities / derivatives contracts swiftly and with subject to your fulfilling certain formalities set out by the minimal price and as a result, investors are stock broker, which may inter alia include your filling the more likely to pay or receive a competitive price for
know your 'Iient form, reading the rights and securities / derivatives contracts purchased or sold.
There may be a risk of lower liquidity in some securities I above the current price. When the security I derivatives derivatives contracts as compared to active securities I contract reaches the pre -determined price, or trades derivatives contracts. As a result, your order may only through such price, the stop loss order converts to a be partially executed, or may be executed with relatively marketllimit order and is executed at the limit or better. greater price difference or may not be executed at all. There is no assurance therefore that the limit order will
be executable since a security I derivatives contract 1.2.1 Buying or selling securities / derivatives contracts might penetrate the pre-determined price, in which as Part of a day trading strategy may also result into case, the risk of such order not getting executed arises, losses, because in such a situation, securities / just as with a regular limit order. derivatives contracts may have to be sold I purchased at low I high prices, compared to the expected price levels, 1.5 Risk of News Announcements: so as not to have any open position or obligation to News announcements that hay impact the price of deliver or receive a security1 derivatives contract. stock I derivatives contract may'occur during trading,
1.3 Risk of Wlder Spreads: and when combined with lower liquidity and higher volatility, may suddenly cause an unexpected positive
Spread refers to the difference in best buy price and or negative t-novement in the price of the security 1 best sell price. It represents the differential between the contract. price of buying a security 1 derivatives contract and .G Risk of Rumors: immediately selling it or vice versa. Lower liquidity and higher volatility may result in wider than normal spreads Rumors about companies I currencies at times float in for less liquid or illiquid securitieslderivatives contracts. the market through word of mouth, newspapers, This in turn will hamper better price formation. websites or news agencies, etc. The investors should
be wary of and should desist from acting on rumors. 1.4 Rlsk-reducing orders:
1.7 System Risk: The placing of orders (e.g., "stop loss" orders, or "limit" orders) which are intended to limit losses to certain High volume trading will frequently occur at the market amounts may not be effective many a time because opening and before market close. Such high volumes rapid movement in market conditions may make it may also Occl~rat any point in the day. These may cause impossible to execute such orders. delays in order execution or confirmation.
1.4.1 Anmarket" order will be executed promptly, subject 1.7.1 During periods of volatility, On account of market to availability of orders on opposite side, without regard participants continuously modifying their order quantity to price and that, while the customer may receive a 0' pdces or placing fresh orders, there may be delays in prompt execution of a "market" order, the execution may order execution and its confirmations.
be at available prices of outstanding orders, which 1.7.2 Under certain market conditions, it may be difficult
satisfy theorderquantity, on price time priority. It may be or impossible to liquidate a position in the market at a understood that these prices may be significantly reasonable price or at all, when there are nooutstanding different from the last traded price or the best price in orders either on the buy side or the sell side, or if trading that security I derivatives contract. is halted in a security / derivatives contract due to any
action on account of unusual trading activity or security1 1.4.2 A "limit" order will be executed only at the "limit" derivatives contract hitting circuit filters or for any other price specified for the order or a better price. However, reason. while the customer receives price protection, there is a possibility that the order may not be executed at all. 1.8 SystemINetwork Congestion:
1.4.3 A stop loss order is generally placed "away" from Trading on exchanges is in electronic mode, based on the current price of a stock I derivatives contract, and satellitelleased line based communications, such order gets activated if and when the security I combination of technologies and computer systems to derivatives contract reaches, or trades through, the stop place and route orders. Thus, there exists a possibility of price. Sell stop orders are entered ordinarily below the communication failure or system problems or slow or current pfice, and buy stop orders are entered ordinarily delayed response from system or trading halt, or any
h
such other problemlglitch whereby not being able to suspension of trading due to price limit or circuit establish access to the trading systemlnetwork, which breakers etc. may be beyond control and may result in delay in processing or not processing buy or sell orders either in D. In order to maintain market stability, the following part or in full. You are cautioned to note that although steps may be adopted: changes in the margin these problems may be temporary in but when increases in the cash margin rate or others. These new you have outstanding open postions or un executed measures may also be applied to the existing open orders, these represent a risk because of your interests. In S U C ~ conditions, YOU will be required to put
obligations to settle all executed transactions. up additional margins or reduce your positions.
2. far as Derivatives segments are concerned, E. YOU must ask your broker to provide the full details of please note and get yourself acquainted with the derivatives contracts YOU plan totrade i.e. the contract following additional features:- specifications and the associated obligations.
2.1 Effect of "Leverage" or "Gearing": 2.2 Currency specific risks:
In the derivatives market, the amount of margin is small 1. The profit Or ~OSS in transactions in foreign Currency- relative to the value of the derivatives contract so the denominated contracts, whether they are traded in Your transactions are 'leveraged8 or 'geared'. Derivatives Own or another jurisdidion, will be affected by trading, which is conducted with a relatively small fluctuations in currency rates where there is a ne.ed to amount of margin, provides the possibility of great profit convert fr0m the currency demomination ofthe contract or loss in comparison with the margin amount. But toanothercurrency. transactions in derivatives carry a high degree of risk.
2. Under certain market conditions, you may find it You should therefore completely understand the difficult or impossible to liquidate a position. 'This can following statements before actually trading in occur, for example when a currency is deregulated or derivatives and also trade with caution while taking into fixed trading bands are widened. account one's circumstances, financial resources, etc. If the prices move against you, you may lose a part of or 3. Currency prices are highly volatile. Price movements
whole margin amount in a relatively short period ot time. for currencies are influenced by, among other things:
Moreover, the loss may exceed the original margin changing supply-demand relationships; trade, fiscal,
amount. monetary, exchange control programs and policies of governments; foreign political and economic events and
A. Futures trading involve daily settlement of all policies; changes in national and internationai interest positions. Every day the open positions are marked to rates and inflation; currency devaluation; and sentiment market based on the closing level of the index I of the market place. None of these factors can be derivatives contract. If the contract has moved against controlled by any individual advisor and no assurance you, you will be required to deposit the amount of loss can be given that an advisor's advice will result in (notional) resulting from such movement. This at-nount profitable trades for a participating customer or that a will have to be paid within a stipulated time frame, customerwill not incur losses from such events. generally before commencement of trading on next day.
2.3 Risk of Option holders: B. If you fall to deposit the additional amount by the deadline or if an outstanding debt occurs in your 1. An option holder runs the risk of losing the entire account, the stock broker may liqliidate a part of or the amount paid for the option in a relatively short period of whole position or substitute securities. In this case, you t h e - This risk reflects the nature of an option as a will be liable for any losses incurred due to such close- wasting asset which becomes worthless when it outs. expires. An option holder who neither sells his option in
the secondary market nor exercises it prior to its C. Under certain market conditions, an investor may find expiration will necessarily lose his entire investment in it difficult Or impossible to execute transactions. For the option. [ f the price of the underlying does not change example, this situation Can Occur due to factors such as in the anticipated direction before the option expires, to illiquidity i.e. when there are insufficient bids or offers Or an extent to cover the cost of the option, the
investor may lose all or a significant part of his risk factor. While this is not to suggest that combination investment in the option. strategies should not be considered, it is advisable, as is
the case with all investments in options, to consult with 2. The Exchanges may impose exercise restrictions and someone who is experienced and knowledgeable with have absolute authority to restrict the exercise of respect to the risks and potential rewards of options at certain times in specified circumstances. combination transactions under various market
2.4 Risks of Optlon Wrlters: circumstances.
1. If the price movement of the underlying is not in the 3- TRADING THROUGH WIRELESS TECHNOLOGY/ ar 'icipated direction, the option writer runs the risks of SMART ORDER ROUTING OR ANY OTHER losing substantial amount. TECHNOLOGY:
2. The risk of being an option writer may be reduced by Any additional provisions defining the features, risks, the purchase of other options on the same underlying responsibilities, obligations and liabilities associated interest and thereby assuming a spread position or by with securities trading through wireless technology1 acquiring othertypes of hedging positions in the options Smrt order routing or any other technology should be markets or other markets. However, even where the brought to the notice of the client by the stock broker.
writer has assumed a spread or other hedging position, 4. GENERAL the risks may still be significant. Aspread position is not necessarily less ri&y than a simple 'long' or 'short' 4.1 The term 'constituent' shall mean and include a position. client, a customer or an investor, who deals with a stock
broker for the purpose of acquiring andlor selling of 3. Transactions that involve buying and writing multiple securities I derivatives contracts through the options in combination, or buying or writing options in mechanism provided bythe Exchanges. combination with buying or selling short the underlying interests, present additional risks to investors. 4.2 The term 'stock broker' shall mean and include a Combination transactions, such as option spreads, are stock broker, a broker or a stock broker, who has been more complex than buying or writing a single option. admitted as such by the Exchanges and who holds a And it should be further noted that, as in any area of registration certificate from SEBI. investing, a complexity not well understood is, in itself, a
GUIDANCE NOTE - DOrs AND DON'TS FOR TRADING ON THE EXCHANGE(S) FOR INVESTORS
BEFORE YOU BEGIN TO TRADE
1. Ensure that you deal with and through only SEBl registered intermediaries. You may check their SEBl registration certificate number from the list available on the Stock exchanges www.exchange.com and SEBI website www.sebi.gov.in.
2. Ensure that you fill the KYC form completely and strikeoff the blank fields in the KYC form. 3. Ensure that you have read all the mandatory documents viz. Rights and Obligations, Risk Disclosure
Document, Policy and Procedure document of the stock broker. 4. Ensure to read, understand and then sign the voluntary clauses, if any, agreed between you and the stock
broker. Note that the clauses as agreed between you and the stock broker cannot be changed without your consent.
5. Get a clear idea about all brokerage, commissions, fees and other charges levied by the broker on you for trading and the relevant provisionslguidelines specified by SEBIIStock exchanges.
6. Obtain a copy of all the documents executed by you from the stock broker free of charge. 7. In case you wish to execute Power ofAttorney (POA) in favour of the Stock broker, authorizing it to operate
your bank and demat account, please refer to the guidelines issued by SEBIlExchanges in this regard.
TRANSACTIONS AND SETTLEMENTS
8. The stock broker may issue electronic contract notes (ECN) if specifically authorized by you in writing. You should provide your email id to the stock broker for the same. Don't opt for ECN if you are not familiar with computers.
9. Don't share your internet trading account's password with anyone. 10. Don't make any payment in cash to the stock broker. 11. Make the payments by account payee cheque in favour of the stock broker. Don't issue cheques in the name
of sub-broker. Ensure that you have a documentary proof of your paymentldeposit of securities with the stock broker, stating date, scrip, quantity, towards which bank/ demat account such money or securities deposited and from which bank/demat account.
12. Note that facility of Trade Verification is available on stock exchanges' websites, where details of trade as mentioned in the contract note may be verified. Where trade details on the website do not tally with the details mentioned in the contract note, immediately get in touch with the Investors Grievance Cell of the relevant Stock exchange.
13. In case you have given specific authorization for maintaining running account, payout of funds or delivery of securities (as the case may be), may not be made to you within one working day from the receipt of payout from the Exchange. Thus, the stock broker shall maintain running account for you subject to the following conditions:
a) Such authorization from you shall be dated, signed by you only and contains the clause that you may revoke the same at any time.
b) The actual settlement of funds and securities shall be done by the stock broker, at least once in a calendar quarter or month, depending on your preference. While settling the account, the stock broker shall send to you a 'statement of accounts' containing an extract from the client ledger for funds and an extract from the register of securities displaying all the receiptsldeliveries of funds and securities. The statement shall also explain the retention of funds and securities and the details of the pledged shares, if any.
c) On the date of settlement, the stock broker may retain the requisite securities/funds towards outstanding obligations and may also retain the funds expected to be required to meet derivatives margin obligations for
next 5 trading days, calculated in the manner specified by the exchanges. In respect of cash market transactions, the stock broker may retain entire pay-in obligation of funds and securities due from clients as on date of settlement and for next day's business, he may retain funds/securities/margin to the extent of value of transactions executed on the day of such settlement in the cash market.
d) You need to bring any dispute arising from the statement of account or settlement so made to the notice of the stock broker in writing preferably within 7 (seven) working days from the date of receipt of f~~ndslsecurities or statement, as the case may be. In case of dispute, refer the matter in writing to the lnvestors Grievance Cell of the relevant Stock exchanges without delay.
14. In case you have not opted for maintaining running account and pay-out of funds/securities is not received on the next working day of the receipt of payout from the exchanges, please refer the matter to the stock broker. In case there is dispute, ensure that you lodge a complaint in writing immediately with the Investors Grievance Cell of the relevant Stock exchange.
15. Please register your mobile number and email id with the stock broker, to receive trade confirmation alerts/ details of the transactions through SMS or email, by the end of the trading day, from the stockexchanges.
v
IN CASE OF TERMINATION OF TRADING MEMBERSHIP 16. In case, a stock broker surrenders his membership, is expelled from membership or declared a defadlter;
Stock exchanges gives a public notice inviting claims relating to only the "transactions executed on the trading system" of Stock exchange, from the investors. Ensure that you lodge a claim with the relevant Stock exchanges within the stipulated period and with the supporting documents.
17. Familiarize yourself with the protection accorded to the money and/or securities you may deposit with your stock broker, particularly in the event of a default or the stock broker's insolvency or bankruptcy and the extent to which you may recover such money and/or securities may be governed by the Bye-laws and Regulations of the relevant Stock exchange where the trade was executed and the scheme of the Investors' Protection Fund in force from time to time.
DISPUTES1 COMPLAINTS 18. Please note that the details of the arbitration proceedings, penal action against the brokers and investor
complaints against the stock brokers are displayed on the website of the relevant Stock exchange. 19. In case your issuelproblem/grievance is not being sorted out by concerned stock brokerlsub-broker then
you may take up the matter with the concerned Stock exchange. If you are not satisfied with the resolution of your complaint then you can escalate the matter to SEBI.
20. Note that all the stock brokerlsub-brokers have been mandated by SEBI to designate an e-mail ID of the grievance redressal division/compliance officer exclusively for the purpose of registering complaints.