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User Manual User Manual e P r o d i g y e v e r y b o d y p e d a l s e v e r y b o d y p e d a l s e P r o d i g y

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Page 1: e P r o d i g y e P · PDF fileWe proudly stand behind our unique Coaxial Bottom Bracket Motorª design and work with ... This User Manual is not ... If you expirience a

User Manual

User Manual eProdigy

everybody pedals

everybody pedal

s

eProdigy

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THANK YOU FOR CHOOSING eProdigy We welcome you to the exciting world of eBike travel! Since our beginning in 2012, we have served the global community by providing an environmentally sustainable, cost-effective and enjoyable means of transportation. We proudly stand behind our unique Coaxial Bottom Bracket Motor™ design and work with top suppliers like Dr. Power to bring you the latest in eBike technology. Throughout this manual you will find useful tips and important safety, performance and maintenance information to ensure you enjoy all features eProdigy bicycles have to offer for your riding pleasure.

IMPORTANT: Please carefully read this User Manual before you take your first ride on your eProdigy electric bicycle. It is important to familiarize yourself with the bicycle to ensure you enjoy the full performance of the product. We recommend that you keep this manual for future reference.

NOTE: This User Manual is not intended as a comprehensive use, service, repair or maintenance manual. Please see your local dealer for all service, repairs or maintenance inquires.

If you ever have concerns or questions that your dealer cannot provide answers to, or have comments relating to this user manual, feel free to contact us in at [email protected], or call 1-888-928-9328 ext. 2

01 THANK YOU www.eProdigyBikes.com

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As with any sport, there are risks that a cyclist may be exposed to while riding any bike. There is a chance of incurring injury or damage, by acknowledging these potential dangers and choosing to ride, the rider assumes responsibility for taking the potential risks associated with the act. It is then important to acquaint and familiarize yourself with the practice of safe, responsible riding and proper bike maintenance and use.

This manual contains numerous “cautions” and “warnings”, please pay attention to these as they directly impact either the proper use of the bicycle, avoiding potentially hazardous situations, or general safety. The WARNING labels must be paid special regard to, failure to do so may result in serious injury or death.

WARNING indicates a potentially hazardous situation which, if not avoided, could result in serious injury or death.

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury, or is an alert against unsafe practices.

CAUTION used without the safety alert symbol indicates a situation which, if not avoided, could result in serious damage to the bicycle or rendering your warranty void.

02 GENERAL WARNING www.eProdigyBikes.com

GENERAL WARNING

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TABLE OF CONTENTS

Introduction 1

General Warnings 2

User Precaution 4

Before You Ride 6Nuts and bolts and other fasteners

Control Panel Dispay KT-LCD3 7

About the Motor 10

About the Battery 11 General Overview Battery Maintenance StorageCharging and Handling your BatteryChecking State-of-ChargeDown-tube Battery ChargerRear-Rack Battery ChargerMounting and Removing the Battery Pack

Troubleshooting 17

Your Warranty 19warranty form

Contact Us 21

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04 USER PRECAUTION

RIDING BEYOND YOUR SKILL LEVEL IS DANGEROUS

Your eProdigy eBike can be fun when used responsibly for exercise, transportation and recreation. But riding a electric bicycle also has its risk, especially if you try to ride beyond the limits of your ability or beyond the design of your bicycle.

The skill of a bicycle rider can vary greatly, just like the skill of a skier or automobile driver. It takes a higher level of skill to ride at high speed, close to obstacles, or other riders.

Riding close to other riders includes pack riding and drafting (following in another rider's slipstream to reduce wind resistance). A partial list of objects and obstacles includes curbs, drain grates, railroad tracks, debris, pavement joints, road markings (reflectors or paint), pot holes and parked or moving cars.

In any situation, do not ride in a manner that exceeds the limits of YOUR ability.

USER PRECAUTION

If you misuse your bicycle, it can be damaged by stress or fatigue. Any damage can drastically reduce the life of the frame, fork, or other components. Our bicycles are made to withstand the predictable stresses of "normal" riding. However, we cannot predict the forces that might occur in a crash or other extreme conditions.

WARNING—The following riding practices apply high stress, increase the risk of damage to your bicycle, and increase the risk of injury to the rider:

www.eProdigyBikes.com

BICYCLES HAVE LIMITS

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These practices stress every part of your bicycle. Parts or frames under high stress may fatigue prematurely, causing them to break and increasing the risk of injury to the rider. Avoid these riding practices to decrease your risk of injury.

The first rule in safe cycling is to recognize these limits and use common sense. Cars and bicycles share some limits: even a car can be damaged by driving it in abusive conditions or running into an obstacle.

IMPACT CAN WEAKEN YOUR BICYCLE

If you expirience a major impact, inspect your bicycle thoroughly and repair any damage before you ride it again.

A major impact is anything that causes you to fall from your bike. If you are not sure how to do a thorough inspection, take your bicycle to your dealer for service. A minor impact, where you hit an obstacle without falling from your bike, can still place high stresses on your bicycle. If, after a minor impact, your bicycle behaves in an unusual manner or you hear an unusual noise, immediately stop the bicycle and identify the problem.

05 USER PRECAUTION www.eProdigyBikes.com

Always inspect the bicycle thoroughly and repair any problem before riding the bicycle.

BICYCLES DO NOT LAST FOREVER

Over time bicycle parts will require maintenance or replacement. If your use of a bicycle increases the forces on it through hard riding, difficult conditions, or increased mileage, the forces on your bicycle also increase.

The lifespan of a part is determined by its construction, materials, use, maintenance, rider weight, speed, terrain, maintenance, and environment factors such as humid-ity, salinity and temperature. Therefore, it is not possible to establish a finite schedule for the replacement of each part. Instead, inspect your bicycle frequently and if you suspect a part has reached the end of its useful and safe life, replace the part and dispose of it. If you do not feel comfortable inspecting your bicycle, consult your dealer.

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Proper inspection and routine maintenance of your eProdigy bike is essential to your safety. Inspect your bicycle frequently, and follow a regular maintenance schedule. Make sure your bike fits you properly, being comfortable means better performance. Check the brakes and tire pressure often, and keep the chain and the cogset clean and lubricated. It is preferable that you take your electric bike to a local authorized dealer for a full tune up every few weeks or after the 1st 100km of riding. Cables on brand new bikes tend to stretch and will require adjustments after a few rides.

Be aware of your cities cycling rules and regulations. Obey traffic laws and ensure that you have a helmet, bell, front and rear lights. It is recommended to plan your route ahead of time and try to avoid major roads for a safer and more pleasant journey.

Educate yourself on how to overcome an emergency repair like a broken spoke or chain. In any situation, do not ride in a manner that exceeds the limits of your ability.

Nuts, bolts and other fasteners

Manufacturers use a variety of fastener sizes in a range of materials so a specific tightness cannot be general-ized. Certain bolts or fasteners require a calibrated torque wrench. We recommend taking the bike to a experienced mechanic to have it professionally main-tained.

before each ride check that:

All nuts, bolts or fasteners are secured

Tires are pumped and in good shape -spin each wheel to look for cuts in the tread or -sidewall, replace if needed

The wheels are true -spin each wheel and make sure there is brake clearance and no side-to-side wobble -If there is even a slight wobble or contact with the break pads, your bike wheel is not properly aligned. Take it to a bike shop to have it trued

Wheel rims are clean and undamaged

06 BEFORE YOU RIDE www.eProdigyBikes.com

BEFORE YOU RIDE

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07 CONTROL PANEL DISPLAY www.eProdigyBikes.com

Hold to start up and enter display mode 1

Hold to turn on backlight and headlights

Hold again to turn off the backlight and headlights

10

11

12

13

CONTROL PANEL DISPLAY KT-LCD3

UP button

Power Button

Down Button

Battery capacity indicator

Backlight and headlights

The brake display

Single trip time

Total trip time

Power display

Motor Temperature

Motor Fahrenheit

Environment temperature

Environment Fahrenheit

Operation

To turn the Control Panel Display ON and OFF, press and hold button to turn on the power. Press and hold for a second time to turn off the power.

When the motor stops driving and the eBike is not used fora consecutive 5 minutes, it will automatically shut down and turn off the motor power supply

Note

Display1

2

3

4

5

6

7

8

9

TM

TTM

MOTOR W

MOTOR °C

MOTOR °F

°C

°F

powered walk-along

Riding speed (metric)

Riding speed (imperial)

MAX speed

Average speed

Distance (metric)

Distance (imperial)

Trip distance

Total distance

Battery voltage

Assist level

Cruise

Km/H

MPH

MXS

AVS

Km

Mil

DST

ODO

VOL

ASSIST

CRUISE

2.0 Display 1

2.1 Turn on backlight�

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08 CONTROL PANEL DISPLAY www.eProdigyBikes.com

2.2 Changing assist levels

2.3 Powered walk-along mode

2.4 Cruise function

2.5 Resetting single trip data

Press and to toggle through assist levels 0-5. 0 is neutral and 5 is the highest assist level Each startup will automatically restore the assist level to 0

Hold and the will flash indicating the ebike’s powered walk-along mode is activated.

In this mode the speed will go no higher then 6Km /h.

After the cruise function is turned on, and the riding speed is greater than 11 km/ h, hold to enter cruise, the CRUISE lit. Brake or hold any button to exit mode.

Within 5 seconds of turning display on, hold and , single trip riding time (TM) and single trip distance (DST)will flash

Press to clear the content of both If sequence is not activated within 5 seconds, the original content is preserved.

Press in display mode 1 to enter display mode 2

while riding display will returns to display mode 1, and the MOTOR W display is replaced with motor operating temperature display

2.6 Display Mode 2

2.6.1 Display Mode 3

Press in display mode 2 to enter display mode 3.

While riding, the maximum speed (MXS) display automatically returns to the real riding speed (Km/H).

press again to enter display mode 1

2.6.2 Error Code Display

01_info Throttle Abnormality

03_info Motor Hall Signal Abnormality

04_info Torque sensor Signal Abnormality

05_info Axis speed sensor Abnormality

06_info Motor/ controller short circuit Abnormality

Electronic control system failure will flash the fault code listed. Once the fault is resolved, display automatically exists error code display mode

2.7 Motor temperature alarmWhen the motor temperature exceeds the warning value, MOTOR °C flashes to alarm at any display, meanwhile the motor controller will act to protection the motor.

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09 CONTROL PANEL DISPLAY www.eProdigyBikes.com

3.1 Setting Wheel diameter

After setting the maximum riding speed, press or to set the wheel diameterPress to toggle to the next setting.

3.2 Setting the Metric Units

After setting the wheel diameter, the Km/H and Km will flash. press or and select the three metric units of speed, mileage, and ambient temperature

Km/H and Km will stop flashing after metric unit setting is completed.

Press to toggle back to the maximum riding speed setting interface or hold to save the set values and return to display mode 1.

General Settings

3.0 Setting maximum riding speed

5 seconds after power on, hold and , maximum riding speed Km/H and MXS will flash

press or to set the maximum riding speed. Press to toggle to the next setting.

Caution Consult with your local state vehicle codes for the legal limits

Km/HKM

˚C temperature

MPHMil

˚F Fahrenheit

Display metric imperialRiding speedTotal distance

Environment temperature

NoteAll three general setting modes can be exited, without losing any data by holding

If one fails to hold in the span of 1 minute after changes are made, the screen will automatically return to display mode 1 and the value change become invalid.

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10 ABOUT THE MOTOR

ABOUT THE MOTOR Your eProdigy bike is equipped with a world patent pending Coaxial Bottom Bracket Motor™ system. It is an electronic system solely developed by Achiever® for eProdigy bikes.

When the KT-LCD3 eBike display is ON, the Motor is ready. Pedal assist is engaged when you pedal forward or when you use the thumb throttle. The motor disengages when you stop pedaling or when you use the brakes. The motor will also stop when the bike has reached it’s set maximum speed.

The motor works with the gears. Using the bike’s gear system appropriately will help maximize the output torque of the Motor.

www.eProdigyBikes.com

Utilizes the rear gears of the bike for remarkable climbing power and maximum efficiency

keeps the wheels light for minimum rolling resistance when freewheeling

keeps gravity of the bike low and centered for optimal balance

Key Features

change flat tires like you would on a traditional bicycle, without the hassle of disconnecting wires

1 2 3 4

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ABOUT THE BATTERY

General Overview

eProdigy bikes are proudly powered by Lithium Ion Cells produced by Dr. Battery®, a leader in producing innovative, sustainable power technologies.

Li-Ion batteries do not have a memory effect, which means the battery’s maximum energy capacity is not affected if it is repeatedly recharged after only being partially discharged. Complete drainage is not required before charging. This characteristics and their ability to hold a charge for long periods while maintaining a high energy density making them ideal for driving portable equipment. Through it’s life cycle, as with all batteries, the Li-Ion cell will deteriorate from 100% capacity at full charge to approximately 80% over 800 cycles.

11 ABOUT THE BATTERY www.eProdigyBikes.com

Battery Maintenance

Very little maintenance is required, however there are some key steps listed here to ensure the optimal performance of your battery and the longest life span possible (approx. 2 years or 800 charge cycles).

WARNINGeProdigy will not be held liable for battery breakdown caused by improper care or misuse including, but not limited to opening the battery case. Battery damage due to user mishandling or neglect voids all warranty and product liability claims.

Storage

The battery should be stored in temperatures between 10˚C (50˚F)~ 25˚C (77˚F) and never colder than -10˚C (14˚F) or over 45˚C (113˚C). Exposing your battery to extreme temperature fluctuations or humidity will severely reduce battery life and potentially cause corrosion.

Charging and Handling Your Battery We recommend charging your battery with an eProdigy charger at room temperature after every ride, preferably when the battery is at less then 50% charge. If it has been exposed to cold temperatures, wait until it becomes warmed to about 20˚C before charging.

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12 ABOUT THE BATTERY www.eProdigyBikes.com

connect the charger to the battery,ensure connections are secure

insert the charger cable into an AC outlet

if the power plug is inserted without the battery the LED will light up green, signifying it’s STANDBY status

2

1

3

1

Charging Procedure

to signify it’s CHARGING status, the LED will light up red

to signify it’s FULLY CHARGED status, the LED will light up green

4

5

3 4

WARNINGDo not leave a charging battery overnight or unattended, to avoid overheating. It generally takes 4-6 hours to fully charge a completely drained battery.

Checking the Battery State-of-Charge

2

1 press down on till you hear a “click”

battery state-of-charge LED will illuminate

1

Located on the body of the battery is State-of-Charge LED indicator.

100-75% charge

75-50% charge

50-25% charge

<25% charge

Notewhen the battery is fully charged, the voltage reading should beapproximately 40 volts

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Down-Tube Battery Charger

2

1

3

There are two components for each charging system, the charger and the cable connecting the charger to an AC socket. The Down-Tube Battery and the Rear-Rack Battery each have their unique charger with different ports.

3

13 ABOUT THE BATTERY www.eProdigyBikes.com

1

1

2

2

connection port between battery and battery power port connecting charger to cable

cable connecting battery to AC outlet

Rear-Rack Battery Charger

2

3

1

1

2

connection port between battery and battery power port connecting charger to cable

cable connecting battery to AC outlet

2

1

1

2

3

Before connecting charger to AC outlet, it is advised you connect the charger to the battery prior or damage to the charger and battery can result

Note

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WARNINGDo not over discharge the battery or leave it shelved for more than three months without charge. If this happens, the battery will enter a “deep sleep” mode where the voltage drops below 1.5V. There is no waking the battery from deep sleep. This is a lack of maintenance on behalf of the user, not covered under warranty.

To prevent this, always leave your battery with a 50% charge if it is to be stored for more than 3 months.

We recommend charging your battery a minimum of once every three months. When charging, keep both the battery and charger away from heat sources or flammable materials. Do not leave a charging battery unattended. Do not leave your battery to charge over-night as it may result in overheating.

Ensure that all the connections are secure. Allow 4-6 hours for a full charge. A full charge lasts approxi-mately 50km depending on your route and terrain. For longer trips, bring along the charger or an additional battery pack.

14 ABOUT THE BATTERY www.eProdigyBikes.com

12

3

1

WARNINGeProdigy batteries should only be recharged with eProdigy chargers or power supplies. The use of other power supplies/ chargers can damage the battery and void your warranty.

Use eProdigy chargers exclusively for eProdigy rechargeable batteries of the specified type. Keep the power supply or charger away from water or any moisture while connected to prevent electrical shock or short-circuits.

Do not use a charger that has obvious signs of damage to the cable, housing or the connector.

Never discard batteries in household trash!

Be aware that used batteries must be disposed of properly!

When parked, remember to take the battery with you to protect against theft. Our warranty does not cover lost or stolen batteries.

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Mounting and Removing the Battery Pack

The battery is an vital and costly component of an eBike. It is designed to be locked into position with a key to prevent theft. Always make sure that all settings are switched off before removing the battery. Routinely wipe dry and clean the battery connectors on the battery mount.

There are two styles of eProdigy batteries, one is mounted on the down tube and one is used in the rear rack.

Inserting Down-Tube Battery

align the battery to the track on the docking station

insert the battery pack into the down-tube mount

you will hear a “click” when the battery lock is secure

15 ABOUT THE BATTERY www.eProdigyBikes.com

eBike Li-Ion battery

eBike Li-Ion battery

“click”

2

Removing Down-Tube Battery

turn off the Motor by shutting off the KT-LCD3 Control Display Panel (no image shown)

insert the key and turn clockwise, gently pull the handle outwards to lift the battery from the dock

1

2

eBik

e Li

-Ion

batte

ry

2b

eBike ll-

ion battery

2a

CAUTIONDo not force the battery onto the battery dock.This can damage the battery connector.

2

1

3

1

The battery pack can be heavy, so be careful not to drop itNote

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Inserting Rear-Rack battery

place the battery onto the battery docking station

gently glide the battery forward towards the battery dock

make sure the battery is connected completely, sitting flush with the battery dock

tug on the battery gently to ensure it is locked in

1

2

3

4

12 3

CAUTIONDo not force the battery into the battery dock.This can damage the battery connector or the rear rack

Removing Rear-Rack Battery

turn off the Motor by shutting off the KT-LCD3 Control Panel Display (no image shown)

turn the key to unlock battery

pull the battery out by the handle at the end of the battery pack along the battery rail

1

2

3

2

3

16 ABOUT THE BATTERY www.eProdigyBikes.com

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17 TROUBLESHOOT www.eProdigyBikes.com

TROUBLESHOOTINGThe

System fails to turn on

Is the Battery Charged

Levels show charged

ChargeBattery

Does it work on another bike

/check voltage

YES

NOReturn

to eProdigy

Check Cables

Check Connections

Do it turn on using the spare

cables?

NO

Check Battery Mount

Do it turn on using the spare battery

mount?

YES NO

NO

Check the Motor

Do it turn on using the spare

motor?

Contact eProdigy

Check the KT-LCD3

Do it turn on?

NO

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2

1 1

For information on how to switch out and replace a Coaxial Bottom-Bracket Motor™, please contact us at [email protected] or call at 1-888-928-9328 ext. 2.

a

angled view

a

a

21

b

c

side view

18 TROUBLESHOOT www.eProdigyBikes.com

Trouble Shooting for the speed sensor and the KT-LCD3 display screen

If the speedometer doesn’t work (remains at 0.0km) on the KT-LCD3 display panel, or the KT-LCD3 display panel shuts off by itself after aproximately 15 minutes of riding:

Check to see if the speed sensor cable is connected. Ensure that the b magnatized speed sensor is aligned correctly to the outer circumference of the c black magatized disc.

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model electric bikes against defects in the motor and battery for a period of 2 years from the original purchase date. The Cypress model electrics bikes is warranted against defects in the motor and battery for a period of 1 year from the original purchase date. Should the electric bike fail to perform due to defects on motor and battery breakdowns, eProdigy will replace the appropriate part, free of charge.

Extended warranty is available for an additional 1 year on the battery; ask us for more information. Warranty does not cover normal wear and tear, loss, damage caused by negligence or improper assembly, repair, modification or use. For example: brake parts, tubes, tires, chain, cables, bulbs, kick-stands, seat, and hand grips, etc. are not covered.

Warranty will not cover a bike that is not registered or does not match the original registration serial number on the bike frame, motor, and battery. The serial number of the bike is engraved on the bottom bracket of the frame. You can find it underneath the motor.

YOUR WARRANTYIf you wish to make a warranty claim, please complete the Warranty Claim Form.

Warranty Procedure

19 YOUR WARRANTY www.eProdigyBikes.com

Customer reports a defect

to eProdigy dealer

Dealer diagnose the cause of failure

Manufactory Defect

Not Manufactory Defect

Replacement equipment is shipped on eProdigy’s

expenses

YES

NO

Parts shipped to the customer on customer’s

expense

Dealer return the original parts

to eProdigy on eProdigy’s expenses

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WARRANTY FORM

Diagnose Issue

_______________________________________________________________________________________________ Comments/Remarks

_______________________________________________________________________________________________

Customer Signature:____________________________________Deaier’s Signature_____________________________________

Date________________________________

Customer Info Order InfoName

Email

Phone

Address

Dealer

Bike Model and Colour

Serial Number

Invoice Number

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21 CONTACT US www.eProdigyBikes.com

CONTACT US

If you ever have concerns or questions that your dealer cannot provide answers to, or have comments relating to this user manual, feel free to contact us

[email protected]

1-888-928-9328 ext. 2

http://www.eProdigyBikes.com

We would also love to hear your stories and all about your ride on our facebook, instagram and twitter!

https://www.facebook.com/eProdigyBikes

https://instagram.com/eProdigyBikes

https://twitter.com/eProdigyBikes

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Version 04.30.2015