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eTime® Java Pop-ups• If the following pop-up is received when logging into eTime® as either Practitioner or Manager:

JAV

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JAVA Versions Qualified by ADP• Java Versions Supported by eTime®

J ava: ADP TLM SUPPORTED, ADP-QUALIFIED VERSIONS eTime Version eTime Service Pack Supported JRE 6.0 6.0.7 and below 1.5.0_11 and above 6.0 6.0.8 and above 1.5.0_11 and above

1.6.0_05 - 1.6.0_17 / 1.6.0_23 / 1.6.0_26 and above

J ava: NOT RECOMMENDED The following versions of JRE are NOT RECOMMENDED with any eTime version due to performance, security concerns or other issues: J RE Not Recommended Reason 1.6.0_10 Functionality issues. 1.6.0_18 - 1.6.0_22 Functionality issues. 1.6.0_24 - 1.6.0_25 Email Functionality issues.

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ADP Recommended JAVA Versions• Internet Explorer 8• Java

• 6 Update 6• 6 Update 13• 6 Update 17• 6 Update 23• 6 Update 26-30 (any single version in the range, not all)• Remove any other Java versions

• These versions are compatible with each other and form a “bridge” from the oldest version to the newest.

• http://java.sun.com/products/archive

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Identify Installed Java Versions• Start• Control Panel• Java• Java Tab• Click View under Java Runtime Environment

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Uninstall Java• Start• Control Panel• Add / Remove Programs• Select unwanted Java versions and click Remove

UN

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TALL JA

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Uninstall Java**Editing the Registry directly can be dangerous. Registry edits should only be done by your IT department as editing incorrectly can leave your computer inoperable.**• Start• Run• Type regedit• Click OK

• Navigate to: HKLM\Software\JavaSoft\Java Runtime Environment• Right-click and delete entries for any versions listed that you previously

uninstalled

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Uninstall Java

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Clear IE Temporary Files and Java Cache• After removing or changing Java settings, it is a good idea to clear

Temporary Files from Internet Explorer and clear the Java Cache• Clear Temporary Files From Internet Explorer

• Open Internet Explorer• Tools• Internet Options• General Tab• Click Delete under the Browsing History Section• Click Delete Files under Temporary Internet Files

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Clear IE Temporary Files and Java Cache• Start• Control Panel• Java• General Tab• Click Settings under Temporary Internet Files• Click Delete Files

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Disable IE Java Preference Option• Disable Java Version setting within Internet Explorer Advanced tab

• Internet Explorer• Tools• Internet Options• Advanced• Uncheck “Use Java XXX for applet”• Click Apply• Close all instances of IE

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Disable Java Automatic Updates• Disable Java automatic updates in Java Console

• Start• Control Panel• Java• Update Tab• Disable Update Option• Click OK

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Disable Java “Next Generation” Option• Disable “Next Generation” setting in Java Console

• Java Console• Advanced Tab• Disable “Next-generation”

Setting

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Optional Resolution• This resolution is not supported by ADP nor the SSC, but has been found

to work in test environments. Please to not implement these changes without having your IT department test within your environment first.

• Test environment:• Windows 7 32-bit• Internet Explorer 8

• Resolution:• Remove all versions of Java from the computer (clear Java cache

and make sure all traces are removed from registry)• Install only Java 6 Update 31

• Update 31 has not yet been approved by ADP.