e-techpub – o.r.i.o · 2019. 9. 23. · org acronym / name of accountable/ name of document / 1...

e-TechPub – O.R.I.O.NCommunication Kit

Civilian range onlyAS350, AS355, AS365, AS332, EC120, EC130, EC135, EC145, EC155, EC175, EC225

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Org acronym / name of accountable/ name of document / 1,v.0 / /13/11/2014 © Airbus Helicopters rights reserved

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e-TechPub

General

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13 November 2014 3

e-TechPub - General

Purpose• Publish all Technical Publications on Airbus Helicopters customer Portal (Keycopter)• Replace obsolescent solutions (OPEN, INDOC) by an up-to-date Viewer technology (Web, 3D,

…) for maintenance/identification documentation

Deployment• 2013: Pages/Manual browsing (PDF)• 2014: New Interactive Publications (O.R.I.O.N)

O.R.I.O.N. will be deployed until mid-2015 for the whole commercialized range, as the replacer of existing INDOC/OPEN DVDs.

• 2015: New services based on Technical publications (eg: 3D from EC175, e-TechPub mobile)

e-TechPub –O.R.I.O.N Communication Kit

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November 13, 2014 4

e-TechPub - Definitions

Keycopter is the Airbus Helicopters customer portal offering a set of on-line services

e-TechPub is the set of on-line Technical Publications services available on Keycopter• PDF on-line (electronic library)• O.R.I.O.N (Interactive documentation)• Tutorials• …

O.R.I.O.N. (Optimized Reader for Internet and Other Networks) is the new Interactive Browser/Viewer, replacing INDOC and OPEN



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e-TechPub

Existing S

ervices

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November 13, 2014 6

e-TechPub - Your complete up to date documentation available on the web !

User friendly

Always up to date

No installation required

You will quickly and easily find

the information you need

as the online documentation is

the reference material, you are

sure that you are consulting the

latest version

simply connect on Airbus

Helicopters customer portal with

any Internet browser no matter

where you are in the world


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e-TechPub PDF viewer

Access and Navigation

Direct access to a Documentary Unit (DU) by selecting a Manual/Chapter/Subject/DU in a table of contents.

Print

Pages/Documentary Unit can be printed.

Download

Possibility to download a manual as a ZIP file containing all the PDF of the manual.


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13 November 2014 8

e-TechPub Interactive ViewerProducts

O.R.I.O.N

Available online and based on the latest web technologies(*), this powerful solution offers a set of advanced functions to help you in your daily work.

(*) Also available as a DVD/USB Key on request - includes a web

server – requires IT skills for server management

O.R.I.O.N Light

Wherever you are and without any installation, this stand-alone O.R.I.O.N may serve as a backup solution of the Airbus Helicopters online publication with a reduced set of functions.O.R.I.O.N Light can be downloaded from Keycopter.

(*) Also available as a DVD/USB Key on request


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13 November 2014 9

e-TechPub Tutorials

Easy to use

e-Learning is interactive with possibility to stop and replay as far as necessary

Pedagogic

e-Learning contains “quiz” to check knowledge of the user

Available e-Learning

• O.R.I.O.N• Use of ALS-MSM• Use of MET/MMA/AMM• A350 B2/B3 AS550C3 documentation• OPEN• EVIDOC• … and more to come


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e-TechPub Frequently Asked Question (FAQ) on Keycopter

FAQ is available on e-TechPub

• FAQ contains all recurring questions from Customers with detailed answer

Do not hesitate to ask

• Questions are permanently analysed and FAQ is updated to give relevant information

• If you don’t find the answer in FAQ, do not hesitate to send a mail to [email protected], a dedicated one will be sent to you


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13 November 2014 11

e-TechPub – Latest featuresElectronic Pilot Guides (ePG)

• Pilot Guides for equipment are now available on e-TechPub (PDF format)

• Access to ePG is free of charge

Status Revision Documentation (SRD)

• SRD now available on e-TechPub• You can consult the status of all documents

you subscribe for (online and offline)• SRD includes customized documentations

(when relevant) and flight manuals

Consequence : SRD on T.I.P.I. no longer available


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e-TechPub commercial Policy

For civilian helicopters customers

What is free of charge ?• Unlimited access to O.R.I.O.N. on-line • O.R.I.O.N. Light Download

What is chargeable ?• Access to PDF on-line (Operation and Maintenance/Identification)• O.R.I.O.N. DVD & O.R.I.O.N. Light DVD• CMM Online and DVD

For military helicopters customers

Please contact your Techpub sales representative

In any case

The commercial policy for paper products is unchanged

Note: Safety information will continue to be provided free of charge on TIPI

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Before e-TechPub With e-TechPub

OPEN/INDOC eTechpub O.R.I.ON.

O.R.I.O.N. DVD

O.R.I.O.N. Light DVD

eTechpub PDF

Technical publication offer



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e-TechPub

Focus on O

.R.I.O

.N

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13 November 2014 15

e-TechPub Interactive ViewerAlready available publications

EC130• Opened in February 2014 – Rev. 001 to come

AS350 B2/B3• Opened in March 2014 – Rev. 001 to come

EC145 T2• Opened in July 2014 for EIS

EC135• Opened in October 2014 for EC135 T3 EIS


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e-TechPub Interactive ViewerPublications to come (1/2)

EC225• November 2014

EC155• November 2014

EC120• November 2014 – delayed due to ALS/MSM approval still expected

AS355• End of December 2014 – May be delayed due to ALS/MSM approval still expected

EC145• December 2014, with the next normal revision

Note: Deployment schedule given for information only, subject to changes due to unexpected events


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e-TechPub Interactive ViewerPublications to come (2/2)

AS365• Early 2015 – Data Migration ongoing (OPEN format => O.R.I.O.N format)

AS332 MK2• Early 2015, with the next normal revision

AS332 MK1– Data Migration ongoing (OPEN format => O.R.I.O.N format)• 1st quarter 2015

AS350 (except B2/B3) – Data Migration ongoing (OPEN format => O.R.I.O.N format)• 2nd quarter 2015

EC175• With Entry Into Service

Note: Deployment schedule given for information only, subject to changes due to unexpected events


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e-TechPub Interactive ViewerUpdate Policy

Normal Revisions• At least 1 revision per year• Available online - O.R.I.O.N. online publication is always up to date• For DVD customers : dispatched to customers

Intermediate Revisions• Up to 3 / year• Available online - O.R.I.O.N. online publication is always up to date• For DVD customers : Patch available for download in e-TechPub on Keycopter

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– Which Media for which use ?Whatever the media, O.R.I.O.N content is the full se t of manuals formerly included in OPEN or INDOC – Scheduled Maintenance, Maintenance Manuals, Part Catalogs, Service Bulletins.

Standard option: O.R.I.O.N. online• replace former solution OPEN or INDOC DVDs• accessible thru Web portal Keycopter/e-TechPub• unlimited access for Customers - as many users as they want in their organization• always up to date• provides a full set of advanced functions (Search Engine, Print Basket, Notes, Bookmarks, …)

Alternate option: O.R.I.O.N on physical media (DVD / USB key)• dedicated to Customers/Organizations having no Internet connection or who do not rely on Internet

(example government agencies) or who do not want to use Airbus Helicopter website for any reason• provides a full set of advanced functions (Search Engine, Print Basket, Notes, Bookmarks, …)• designed to be installed on a local network (server solution )• Requires a training for installation and management, and support from Airbus Helicopters

Backup solution: O.R.I.O.N Light (downloaded or on physical Media)• Contains a limited set of functions• Can be used as spare solution in case of Internet/KeyCopter/e-TechPub

disruption or infrequent use in a non-connected area


ORION Light is not a solution for a permanent daily use

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on physical media - What is covered by the price ?

O.R.I.O.N includes a web server. It is a complex software an it requires IT skills for server management when O.R.I.O.N on physical media is retained

As a consequence, if a Customer chooses O.R.I.O.N on physical media, he will be charged

Initial price for O.R.I.O.N includes:• 3 days training about installation, management and first level support• 3 years updates subscription• Airbus Helicopters full support

Renewal price for O.R.I.O.N includes:• 3 years updates subscription• Airbus Helicopters full support

Note : For Customers who have several H/C types and will be provided with more than one O.R.I.O.N, the training is considered done with the first O.R.IO.N purchased and is not charged again for the second one.



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e-TechPub

Current custom

ers feedback

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What are the feedback (Positive ones)?


☺☺☺☺ Easy to prove Authorities it is

up to date when it is online based

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What are the feedback (Not so positive ones)?


�� SRD is hard to find

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• On e-TechPub : Actions launched to improve performances of e-TechPub services – Already available

• On KeyCopter : Actions launched to ensure maximum availabilityof the portal – In progress

AH answer

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• Search launched as soon as aircraft is clicked (click on the “Search” button no more required) – already available

• O.R.I.O.N displayed first in the list of Publications – already available

• IT improvements on general architecture to improve access time – Already available

• History of last consulted publications displayed – should be available before end 2014

AH answer

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• O.R.I.O.N full version , on line is the replacer of INDOC and OPEN

• O.R.I.O.N light is a backupsolution (when online is not reachable)

• O.R.I.O.N light must not be considered as a replacer of OPEN and INDOC

• O.R.I.O.N light on physical support will not be distributed free of charge anymore as soon as download function will be available – should be available before end 2014

AH answer

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• Mailing to users (according subscription) to inform that an update of a document has been published on e-TechPub - should be available before end 2014

AH answer

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• Precise information exists (at the level of the subject title) but is not displayed currently, neither in Table of Content nor work card

• A solution is ongoing to display this information.

• Availability – from October 2014

AH answer

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• SRD in e-TechPub gives the exact status of the technical publications usable by the Customer according to subscription . Example, if you have subscribed to O.R.I.O.N only (no paper, no PDF), SRD will only reflect the up to date revision of O.R.I.O.N to be used as the reference.

• Improvement of the print forms content and access by a dedicated button – Already available

• SRD related to contracts synthesis - should be available before end 2014

• Communication to be set up to give clear explanation on how to access SRD – In progress

AH answer


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e-TechPub

New

Services under developm

ent

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e-TechPub Mobile

Access the reference documentation on-line on tablets

Download a set of publications

Synchronize to have always the latest issue on the tablet

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3D in O.R.I.O.N. EC175

Optimize your understanding of complex Maintenance procedures by consulting 3D animations as a complement of text and 2D graphics.


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Questions ?

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Thank you for

your attention

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e-techpub – o.r.i.o · 2019. 9. 23. · org acronym / name of accountable/ name of document / 1...

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