e xceptional n eeds. e xceptional v olunteers. woods services volunteer orientation
TRANSCRIPT
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EXCEPTIONAL NEEDS. EXCEPTIONAL VOLUNTEERS.
Woods ServicesVolunteer Orientation
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BACKGROUND INFORMATION
Founded in 1913 by Mollie Woods
Private, nonprofit organization
Currently serves over 1,000 clients
Serves children, adolescents and adults
Licensed by the State of Pennsylvania
Provide a wide array of services that include residential, educational, therapies, life skills and vocational training, job placement, senior activities and health services
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MISSION
Woods provides a broad range of human services to people with special needs and challenges. The
primary goal is to maximize each individual’s potential through the delivery of high-quality
services in a safe, caring and healthy environment. Woods strives to help individuals
lead full and rewarding lives through the acquisition, development and retention of skills,
as well as exposure to a variety of life experiences.
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RESIDENTIAL PROGRAM OVERVIEW
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Mollie Woods
Woodlands
Crestwood
Beechwood
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CLIENT NATURE
Expect to be asked a lot of questions
Clients may test you and ask for things they cannot have
Be aware that clients have diet and behavior plans
Clients respond well to consistency
Clients do not necessarily have a social filter
Many physically disabled clients
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DAY PROGRAM OVERVIEW
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Holland Day Program
The Yellow Daffodil
The Woods Enterprises
The Stabler Center
The BeechTree
Educational Programs:
Mollie Woods Education
Woodlands Education
Crestwood Education
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MOLLIE WOODS DEMOGRAPHICS
There are 170 students in the Gardner Education Center (GEC) from the Mollie Woods and Woodlands programs
Age range is 7-21 y/o
Male to female ratio overall at Woods= 69% to 31%
GEC serves students from 5 different states: PA, NJ, DE, NY and OH
Students in GEC have multiple disabilities ranging from ID, OHI, PI, PDD, Autism, etc.
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WHAT DOES THE CLASSROOM LOOK LIKE?
Client to staff ratio= 2.5 to 4 students per 1 staff
Classes are self-contained
They have “special” such as art, music, adapted physical education, health, library, cooking…
What is a Sensory Room?
What is a Token Economy?
Point Store
Clubs
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WHAT ARE THE GREATEST NEEDS OF THE MOLLIE WOODS CLIENTS?
Language stimulation
Support to remain focused and on task
Actively engaged staff, interns, volunteers
Lead by example…
Appropriate assistance on classroom assignments
Complete Social Inclusion
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PURPOSE OF THE VOLUNTEER PROGRAM
To provide a mutually beneficial experience for both you, the volunteer, and our clients.
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VOLUNTEER POLICY
Conduct/Dress
Identification
Confidentiality
Highlight Client’s Rights
Drug, tobacco, alcohol and smoke free campus
Cell Phones, Pictures and Social Media
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CLIENT RIGHTS & ABUSE
It is the policy of Woods Services to respect and safeguard all rights to which clients are entitled.
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SURVEY
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THE POWER OF SILENCE…
http://www.teachertube.com/viewVideo.php?video_id=245034&title=SPECIAL_NEEDS
Discuss the meaning of the video…
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COMMUNICATING WITH CLIENTS
Patience is essential
Nonverbal communication
Facial expressions
Body language
Electronic communication devices
Keep your speech simple
Do not interrupt clients
Do not make promises to clients
Assume clients can understand everything you say
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Lessons learned:
Do not make assumptions about anyone.
A person’s disability may be obvious. What a person can understand, can learn, can do and what their potential is, is not obvious.
Use people-first language
Get to know the clients you spend time with and look beyond the disabilities in order to discover the positive attributes they possess.
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QUESTIONS