E9-1-1 in the United StatesAn UpdateE9-1-1 in the United StatesAn Update

Kathryn Condello

VP, Industry Operations

CTIA

202-736-3235 Kcondello@ctia.org

Kathryn Condello

VP, Industry Operations

CTIA

202-736-3235 Kcondello@ctia.org

Size of Phase I Effort - USSize of Phase I Effort - US

• 6800 PSAPs (confirmed)

• 9 Carriers per PSAP

• 61,200 Program Management Contracts to enter into

• Policy Implication?– Unified State PSAP Arrangement– 1 State Contact for All PSAPs

• 6800 PSAPs (confirmed)

• 9 Carriers per PSAP

• 61,200 Program Management Contracts to enter into

• Policy Implication?– Unified State PSAP Arrangement– 1 State Contact for All PSAPs

Status of Phase 1 Roll-OutStatus of Phase 1 Roll-Out

• Approximately 2100 PSAPs in 25 States report Phase 1 service with at least one carrier. – Estimate that 40m Wireless Subscribers are covered

• 4Q00, 12 Million ireless Subscribers were covered by Phase 1

• Value of Phase 1 Service can not be understated– Service to existing subscribers (135M) and

uninitialized phones– Ability to Call-Back the Wireless User– Ability to perform 1st-level geographic screening

• The two most populous states have NO Phase 1

• Approximately 2100 PSAPs in 25 States report Phase 1 service with at least one carrier. – Estimate that 40m Wireless Subscribers are covered

• 4Q00, 12 Million ireless Subscribers were covered by Phase 1

• Value of Phase 1 Service can not be understated– Service to existing subscribers (135M) and

uninitialized phones– Ability to Call-Back the Wireless User– Ability to perform 1st-level geographic screening

• The two most populous states have NO Phase 1

Size of Phase II EffortSize of Phase II Effort

• 112,000 Cell Sites

• 25% of 135M Subscribers (34M Subs)

• With one full work year this equates to:– 424 Sites Reconfigured per Day– 129,000 Subscribers Swapped Out/Day

• 112,000 Cell Sites

• 25% of 135M Subscribers (34M Subs)

• With one full work year this equates to:– 424 Sites Reconfigured per Day– 129,000 Subscribers Swapped Out/Day

Status of Phase II Rollout:Status of Phase II Rollout:

DEPLOYED:• State of Rhode Island – One Carrier• St. Clair County, ILL – One Carrier

BUT DID YOU KNOW? • Approximately 65% of US pops (155M) are covered

by Phase 2-capable switch (one carrier example)

SO, WHAT’S THE PROBLEM?

DEPLOYED:• State of Rhode Island – One Carrier• St. Clair County, ILL – One Carrier

BUT DID YOU KNOW? • Approximately 65% of US pops (155M) are covered

by Phase 2-capable switch (one carrier example)

SO, WHAT’S THE PROBLEM?

Phase 1 Issues:Phase 1 Issues:

Does the PSAP have the money, the infrastructure and the expertise to manage and implement Wireless E 9-1-1?

Does the PSAP have the money, the infrastructure and the expertise to manage and implement Wireless E 9-1-1?

Phase 1: PSAP MoneyPhase 1: PSAP Money• 32 States collect 911 surcharges from wireless customers

– The correlation between those states collecting surcharges and the implementation of Phase 1 is strong.

• Some states have cost-recovery for carriers in place, others do not– There is a strong correlation in the level of Phase 1 deployment in those states

with cost-recovery

• Some states have been collecting money, but it is not clear that either PSAPs or Carriers have access to it– (See NY and CA)

• Some states that have been collecting money, have now “tapped into” these funds to meet other needs

• Some states are now requesting increases in wireless surcharges to pay for Homeland Security related expenditures

• 32 States collect 911 surcharges from wireless customers– The correlation between those states collecting surcharges and the

implementation of Phase 1 is strong.

• Some states have cost-recovery for carriers in place, others do not– There is a strong correlation in the level of Phase 1 deployment in those states

with cost-recovery

• Some states have been collecting money, but it is not clear that either PSAPs or Carriers have access to it– (See NY and CA)

• Some states that have been collecting money, have now “tapped into” these funds to meet other needs

• Some states are now requesting increases in wireless surcharges to pay for Homeland Security related expenditures

Wireless Funding of 911 - CAWireless Funding of 911 - CAESTIMATED WIRELESS FUNDING OF 911 - CALIFORNIA

YEARWireless

Subs CA SUBS

Intra-State Revenue per Mo

Wireless 911 Funds per

MoWireless 911 Funds per Yr

12% 90% 0.72%1991 7,557,148 909,570 65.02 425,784$ 5,109,405 1992 11,032,753 1,327,891 61.81 590,973$ 7,091,676 1993 16,009,461 1,926,882 55.34 767,776$ 9,213,314 1994 24,134,421 2,904,794 50.59 1,058,044$ 12,696,533 1995 33,758,661 4,063,157 45.90 1,342,792$ 16,113,507 1996 44,042,992 5,300,969 42.93 1,638,508$ 19,662,099 1997 55,312,293 6,657,330 38.50 1,845,508$ 22,146,093 1998 69,209,321 8,329,962 35.49 2,128,359$ 25,540,303 1999 86,047,003 10,356,528 37.12 2,767,629$ 33,211,545 2000 109,478,031 13,176,662 40.64 3,855,122$ 46,261,468

Total 197,045,943$

Wireless Funding of 911 - NYWireless Funding of 911 - NY

ESTIMATED WIRELESS FUNDING OF 911 - NEW YORK

YEARWireless

Subs NY SUBS

Wireless 911 Funds per

MoWireless 911 Funds per Yr

6.7% 0.70$ 1991 7,557,148 509,583 356,708$ 4,280,499$ 1992 11,032,753 743,946 520,762$ 6,249,142$ 1993 16,009,461 1,079,528 755,670$ 9,068,036$ 1994 24,134,421 1,627,399 1,139,179$ 13,670,154$ 1995 33,758,661 2,276,368 1,593,457$ 19,121,490$ 1996 44,042,992 2,969,847 2,078,893$ 24,946,713$ 1997 55,312,293 3,729,743 2,610,820$ 31,329,840$ 1998 69,209,321 4,666,828 3,266,780$ 39,201,357$ 1999 86,047,003 5,802,204 4,061,543$ 48,738,512$ 2000 109,478,031 7,382,173 5,167,521$ 62,010,252$

Total 258,615,996$

Phase 1: PSAP Infrastructure: Phase 1: PSAP Infrastructure:

• Average Wireless Infrastructure: State of the Art

• Average PSAP Infrastructure: More than 30 years old– Signalling Network - 50 yrs old, – Transport Network - 30 yrs old, – Switching/Routing - 20 yrs old

• Average Wireless Infrastructure: State of the Art

• Average PSAP Infrastructure: More than 30 years old– Signalling Network - 50 yrs old, – Transport Network - 30 yrs old, – Switching/Routing - 20 yrs old

Phase 1: PSAP Expertise:Phase 1: PSAP Expertise:

• Strong reliance on 3d party support, who are already stretched thin

• Despite existence of wireless standards (CAS / NCAS) some States continue to pursue alternative standards (RI)

• Continued delays in wireline development and implementation of J-STD 36– Continuing issues of which J-STD!

• Strong reliance on 3d party support, who are already stretched thin

• Despite existence of wireless standards (CAS / NCAS) some States continue to pursue alternative standards (RI)

• Continued delays in wireline development and implementation of J-STD 36– Continuing issues of which J-STD!

Technology and Availability ConcernsTechnology and Availability Concerns

• The ability for the Carrier to pre-plan state, regional or national roll-out of the Phase 2 technologies is hampered by two key PSAP issues:– It is difficult to plan a coordinated roll-out when the

trigger is a PSAP request• Significant consumer implications if service is

rolled out in one market but the adjacent market is unserved

– The Phase 1 “access ramp” has not yet been installed

• The ability for the Carrier to pre-plan state, regional or national roll-out of the Phase 2 technologies is hampered by two key PSAP issues:– It is difficult to plan a coordinated roll-out when the

trigger is a PSAP request• Significant consumer implications if service is

rolled out in one market but the adjacent market is unserved

– The Phase 1 “access ramp” has not yet been installed

Summary:Summary:

• There has been a paradigm shift

–PSAP Readiness

• DOT Initiative/ FEMA Initiatives

–LEC Readiness

• There has been a paradigm shift

–PSAP Readiness

• DOT Initiative/ FEMA Initiatives

–LEC Readiness

What’s Up Next?What’s Up Next?

• Un-initialized Phone Issue

• The Effect of LNP on 9-1-1

• Unintentional 9-1-1 Calls

• Priority 9-1-1

• Un-initialized Phone Issue

• The Effect of LNP on 9-1-1

• Unintentional 9-1-1 Calls

• Priority 9-1-1

For further Information / Questions: For further Information / Questions:

Kathryn Condello

Kcondello@ctia.org

202-736-3235

Kathryn Condello

Kcondello@ctia.org

202-736-3235