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INFORMATION STORAGE AND MANAGEMENT (ISM)COURSE OVERVIEWInormation Storage and Management (ISM) is the only course o its kind to fll the knowledge

gap in understanding varied components o modern inormation storage inrastructure, including

virtual environments. It provides comprehensive learning o storage technology, which will

enable you to make more inormed decisions in an increasingly complex IT environment. ISM

builds a strong understanding o underlying storage technologies and prepares you to learnadvanced concepts, technologies, and products. You will learn about the architectures, eatures,

and benefts o Intelligent Storage Systems; storage networking technologies such as FC-SAN,

IP-SAN, NAS, Object-based and unifed storage; business continuity solutions such as backup,

replication, and archive; the increasingly critical area o inormation security; and the emerging

feld o cloud computing. This unique, open course ocuses on concepts and principles which are

urther illustrated and reinorced with EMC examples.

SECTION1: STORAGE SYSTEM

Chapter 1: Introduction to Information StorageThis chapter introduces evolution o storage architecture, key data center elements,

virtualization, and cloud computing.

Chapter 2: Data center environmentThis chapter details key data center elements Host (or compute), connectivity, storage, andapplication in both classic and virtual environments. It also ocuses on components, addressingscheme, and perormance o mechanical and solid-state drives. This chapter also introduceshost access to storage via direct attached and network-based options.

Chapter 3: RAIDThis chapter ocuses on RAID implementations, techniques, and levels along with the impact oRAID on application perormance.

Chapter 4: Intelligent Storage systemThis chapter details components o intelligent storage systems. It also covers virtual storage

provisioning and intelligent storage system implementations.

SECTION 2: STORAGE NETWORKING TECHNOLOGIES

Chapter 5: Fibre Channel Storage Area Network (FC SAN)This chapter ocuses on FC SAN components, connectivity options, and topologies includingaccess protection mechanism zoning. It also elaborates on FC protocol stack, addressing, andother abric services. SAN-based virtualization and VSAN technology is also covered here.

Chapter 6: IP SAN and Fibre Channel over Ethernet (FCoE)This chapter covers iSCSI and FCIP protocols or storage access over IP network.Converged protocol FCoE and its components are also detailed.

Chapter 7: Network Attached Storage (NAS)

This chapter ocuses on fle sharing technology using NAS and covers its benefts,components, and implementations. File level storage virtualization is also discussed.

Chapter 8: Object based and Unied StorageThis chapter ocuses on emerging areas o object-based storage and unifed storagesolutions. Content addressed storage (CAS) as an implementation o object-basedsolution is also covered.

EDUCATION SERVICES

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SECTION 3: BACKUP. REPLICATION AND ARCHIVE

Chapter 9: Introduction to Business Continuity

This chapter ocuses on inormation availability and business continuity solutions in both

virtualized and non-virtualized environments.

Chapter 10: Backup and Archive

This chapter ocuses on backup and recovery in both virtualized and non-virtualized

environments.

It also covers deduplication technology to optimize data backups along with archival solutions to

address the fxed content storage requirements.

Chapter 11: Local Replication

This chapter ocuses on local replication o data along with data restore and restart considerations.

Chapter 12: Remote Replication

This chapter ocuses on remote replication technologies in virtualized and non-virtualized

environments.

It also covers three-site replication and continuous data replication options.

SECTION 4: CLOUD COMPUTING

Chapter 13: Cloud Computing

This chapter ocuses on cloud computing, its benefts, characteristics, deployment models, andservices. It also covers cloud challenges and migration considerations.

SECTION 5: SECURING AND MANAGING STORAGE INFRASTRUCTURE

Chapter 14: Securing the Information Infrastructure

This chapter ocuses on ramework and domains o storage security along with covering security

implementation at storage networking. It also covers security in virtualized and cloud environments

Chapter 15: Managing the Information Infrastructure

This chapter ocuses on storage inrastructure monitoring and management. It covers storage

tiering, inormation liecycle management (ILM), and cloud service management activities.

Faculty prole for success

Faculty who have been teaching courses on the ollowing topics will have an added advantage in

successully teaching the ISM course.

1. Computer architecture

2. Network administration

3. Operating systems, fle systems, and data structures

4. Computer systems administration and integration

5. File systems and data structures

Student prole for success

Students who have completed courses on the ollowing topics will have an added advantage in

comprehending the content o the ISM course.

1. Computer systems and architectures

2. Networking technologies

3. Operating system

4. Database Management Systems

Recommended year to offer the course

Senior year o undergraduate program in Computer Science, engineering, and

Inormation Technology

Senior year o postgraduate program Computer Application, and computer

management

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Explain the decisive role of information storage and

management to the business.

Understand key components o classic and virtualized

inormation inrastructure and their requirements.

Explain intelligent storage systems architecture andworking principles.

Explain storage provisioning and RAID levelimplementations based on application requirements.

Dierentiate and deploy various storage networkingsolutions based on application requirements.

Discuss FC SAN and IP SAN deployments or applicationsaccessing storage using block level requests.

Perorm high-level business continuity planning anddecide on a suitable strategy to meet inormationavailability needs.

Discuss backup, recovery, and archival requirementsand solutions or business- critical data.

Discuss benefts o cloud computing and deployeective cloud computing deployment model andservice oerings or businesses /IT organizations.

Explain various replication solutions to meetdierent business continuity needs.

Understand and address security concerns and

solution or inormation inrastructure.

Perorm monitoring and management oinormation inrastructure.

Discuss NAS deployment or fle and data sharingor a collaborative development environment oorganizations.

Motivate business stakeholders and IT teams on the critical role of information

infrastructure. Business can strategically gain competitive advantage by successfully

managing the rapid growth of information.

Establish eective and efcient inormation storage and management

inrastructure, which can play a critical role or the success o business.

Understanding various physical and logical components o storage subsystemsand their behavior is critical or successul design o inormation inrastructure.

Efcient storage provisioning and RAID implementation to meet applicationscapacity, availability, and perormance requirements guarantee high returns romthe inormation inrastructure.

With the globalization o business, data centers need to provide services24x7x365 to a variety o business applications and users. Implementing thecorrect storage networking option such as FC SAN, IP SAN, NAS, and unifedstorage solution is the most crucial part o meeting customers requirements.

Knowledge o essential components, protocols, and topologies enable ITteams and administrators to deploy, consolidate, and run a storage areanetwork (SAN) that meets service levels required by applications.

Business continuity enables reduced downtime and perormance impact onbusiness applications. Having an appropriate business continuity strategy andsolution helps business to mitigate loss o millions o dollars and reputation inthe market.

Shrinking backup windows, aster recovery requirements, and longer retention odata to meet business and regulatory requirements drive optimization o backupsusing deduplication and proper archival strategy.

Needs and benefts o cloud computing must be clear and consistent to the busineand IT. Depending on the business requirement, IT teams must propose a balancedapproach in terms o various deployment models (private, public, and hybrid) andservices oerings (SaaS, PaaS, and IaaS).

Formulate and deploy necessary local and remote replication solutions toensure business continuity during anticipated/unoreseen disasters.

Security is a prominent concern in IT overall. Further virtualization and cloud

computing introduces unique security challenges that need to be identifedand addressed.

Managing inrastructure is key to achieving business goals and service levels.

Organizations need fle sharing environments or sharing o data amongdierent users and platorms. Understanding o NAS components, operations,and implementation helps to deploy suitable fle sharing inrastructure withinthe organization.

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Key activities Business Impact

EMC2, EMC, EMC Proven, the EMC logo, and where inormation lives are registered trademarks or trademarks o EMC Corporation in the United States and other countries. All other trademarks used herein are

the property o their respective owners. Copyright 2012 EMC Corporation. All rights reserved. Published in the USA. 01/12

EMC CorporationHopkinton, Massachusetts 01748-91031-508-435-1000 In North America 1-866-464-7381www.EMC.com

The knowledge you gain through the Information Storage and Management (ISM) opencourse can be applied to impact business decisions in a variety of ways