MARKET NEWS

Issue 18 / 06.2012

1 Stair walker, ENL

2 Medical equipment, EUK

3 Access control, ECH

4 Fire engine, EIT

5 Rail passenger access, EFR

6 Medical CAT scanner, EUS

7 Driver’s desk, EDE

8 X-Ray analysis machine, EFR

9 Medical alarm, ENL

10 Something control, EJP

11 SPECIAL NEWS!

12 Wind farm, ENL

13 Airport conveyor, EIT

14 Ticket machine, EJP

15 Labelling equipment, EUS

16 Bus-stop displays, ENL

17 Medical equipment, ECH

Market News 18 : 1

Innovative new stair walker manufacturer relies on EAO’s Series 84 for emergency shutdown

Success storyCustomer priorities

■■ Nice design.■■ Illumination.■■ Very low behind-panel depth.

Why did EAO win? ■■ Known as a supplier for good quality products.

■■ Fast response to inquiry.■■ Series 84 E-Stop’s low behind-panel depth allows for use in space-restricted applications.

■■ Supplied samples for prototyping.■■ Excellent customer support in the design-in phase.

Customer approval: Yes

Company Profile

Customer:

Thyssenkrupp Accessibility

Application:

Stair-walker - Innovative new product to help

people who have problems with their legs or

back to go up and down the stairs at home.

Ace code:

2822

EAO Products:

Series 84 illuminated E-Stop

Technical contact:

Bart de Mooij

Tel. +31 6 51523072

Market News 18 : 2

Leading operating theatre systems builder relies on EAO products for critical operator controls

Success storyCustomer priorities

■■ Total reliability in the event of emergency. ■■ IP65 protection against liquids including deep cleaning and medical wash-downs.

■■ Bright illumination and status indication.■■ Operator-friendly tactile switching.

Why did EAO win? ■■ Quality of components and reputation for total reliability.

■■ Close customer management and proactive sales.

Customer approval: No

Company Profile

Customer:

Brandon Medical

Application:

Operating theatre control panel

Ace code:

3620

EAO Products:

Series 04 pushbuttons

Technical contact:

Howard Bristow

Tel. +01444 236000

Market News 18 : 3

Success storyCustomer priorities

■■ Protection against vandalism.■■ Replace existing card reader skimmer. ■■ Drop-in replacement for existing panel.■■ IP67 protection.

Why did EAO win? ■■ Overall solution was the best in terms of design and function.

■■ Quality of products and technical advice.■■ Excellent customer support during the design-in.

■■ All in one delivery - supplied ready-to-integrate with existing system.

Customer approval: Yes

Market-leading IP67 door openerspecified for security and access control system

Company Profile

Customer:

Honegger System Technik

Application:

Door opener for security access

Ace code:

3163

EAO Products:

Series 56 HMIS panel

Technical contact:

Norbert Leibbach

Tel. +41 62 388 95 20

Market News 18 : 4

EAO’s market leading Series 56 door opener chosen for fire vehicle driver access

Success storyCustomer priorities

■■ Rugged, well protected and reliable door access under challenging conditions.

■■ High visibility even in dark, polluted conditions.

■■ Vandal resistance.■■ Operator-friendly, tactile switching.

Why did EAO win? ■■ EAO offered a proven product, the Series 56, and reputation as the worlds-best door opener.

■■ IP67 protection for all weather conditions.

■■ Satisfied by high levels of technical information and support.

Customer approval: Yes

Company Profile

Customer:

Iveco MAGIRUS

Application:

Fire vehicle

Ace code:

3504

EAO Products:

Series 56

Technical contact:

Mauro Grazioli

Tel. +39 035 87193

Success storyCustomer priorities

■■ Compliant to TSI PRM.■■ Vandal resistant.■■ Easy to use.■■ Reliable in all weather conditions.

Why did EAO win? ■■ Existing relationship with client over several years - EAO knew the potential.

■■ EAO offered capability to produce complete HMIS panel based on a proven product.

■■ Excellent customer support in the design-in phase. We quickly modified the 3D drawings, working as a team with EHQ.

Customer approval: No

Market News 18 : 5

Company Profile

Customer:

Bombardier

Application:

Passenger access, Strasbourg light rail link,

Compagnie de Transports Strasbourgeois (CTS)

Ace code:

3520

EAO Products:

Series 56 HMIS

Technical contact:

Stéphane Vollet

Tel. +33 6 11 72 68 13

EAO partners CTS in Eurotram project with passenger access controls for light-rail vehicles

Market News 18 : 6

Success storyCustomer priorities

■■ Reliability.■■ Quality and appearance.

Why did EAO win? ■■ Reliable switches with attractive visual appeal that fit with the high-technology look of the equipment.

■■ Able to show EAO has strong reliable performance at other medical device companies such as Smith & Nephew.

Customer approval: Yes

Industry-leading medical scanner builder relies on EAO components for critical operator controls

Company Profile

Customer:

NeuroLogica (Danvers, MA), Industry lead-

ing manufacturer of medical scanning systems.

Application:

Portable CT scanning equipment

Ace code:

3620

EAO Products:

Series 84 E-Stop and halo pushbuttons

Technical contact:

Steve Guzowski

Tel. +203-877-4577

Market News 18 : 7

Success storyCustomer priorities

■■ Supplied as complete control panel.■■ Connection through bus terminal.

Why did EAO win? ■■ Reputation within rail market. ■■ Quality of solution.

Customer approval: Yes

Company Profile

Customer:

Bombardier

Application:

Driver’s desk indicator panel, DT4 U-Bahn

Ace code:

3520

EAO Products:

Series 70 membrane switches

Technical contact:

Michael Schratt

Tel. +49 201 8587 117

EAO partners world’s leading train builder with designs for DT4 U-Bahn driver’s desk indicator panel

Market News 18 : 8

Success storyCustomer priorities

■■ Quality of the overall system to compete on an international level.

■■ Intuitive interface.

Why did EAO win? ■■ Quality of the components.■■ Design - suits the look of their equipment.

Customer approval: No

French X-Ray analysis equipment builder specifies EAO pushbuttons for primary controls

Company Profile

Customer:

Xenocs

Application:

Equipment for X-Ray analysis of small samples

Ace code:

3620

EAO Products:

Series 61 pushbuttons

Technical contact:

Nicolas Serre

Tel. +33 6 09 31 09 13

Market News 18 : 9

High-quality illuminated pushbutton ‘a must’ for emergency alarm medical manufacturer

Success storyCustomer priorities

■■ Nice design.■■ Illumination within pushbutton.■■ Flush mountable.■■ Price acceptable.

Why did EAO win? ■■ Helping the customer during design phase.

■■ Supplying samples for prototyping.■■ Remaining sensitive to price issues.

Customer approval: Yes

Company Profile

Customer:

TB Nederland

Application:

Prevents bed-ridden and the infirm from

accidentally falling out of bed.

Ace code:

3610

EAO Products:

Series 84 illuminated pushbutton

Technical contact:

Bart de Mooij

Tel. +31 6 51523072

Clear illumination and quality engravinghelps EAO Japan win contract with train operators

Success storyCustomer priorities

■■ Bright illumination and status indication.■■ Engraving to their specification.■■ Supplied ready-to-integrate with existing system.

Why did EAO win? ■■ EAO’s reputation within rail industry.■■ High quality appearance of Series 71.■■ Wide choice of accessories including metal lens.

■■ Solution meets their request perfectly.

Customer approval: Yes

Company Profile

Customer:

West Japan Railway Company

Application:

Master Controller Indicator Panel

Ace code:

3520

EAO Products:

Series 71

Technical contact:

Yoshikazu Arai

Tel. +81 3 5444 5411

Market News 18 : 10

Market News 18 : 11

Success storyCustomer priorities

■■ TSI PRM was a key consideration for their decision.

■■ They want the best.

Why did EAO win? ■■ EAO had a great new product, the Series 57, while our competitors didn’t really have a production-ready alterna-tive to propose.

■■ Fully compliant to the new EN 14752.■■ Raised, illuminated symbols conform to TSI PRM.

■■ Smart, tool-less final mounting that saves time and costs during assembly.

Customer approval: NO!

! NOT FOR PROMOTION WITHOUT PERMISSION FROM EAO GROUP MARKETING !

Company Profile

Customer:

Faiveley Transport

Application:

Rail, passenger access, ICx

Ace code:

3520

EAO Products:

Series 57 door opener

Technical contact:

David Lemadre

Tel. +33 1 64433719

EAO France wins first major contract for new Series 57 all-in-one door opener

Market News 18 : 12

Success storyCustomer priorities

■■ IP67 to withstand harsh weather conditions in the North Sea.

■■ High brightness LED illumination.

Why did EAO win? ■■ Quality of sealing and IP rating.■■ Led illumination.■■ Tactile feedback.■■ Good engineering, good pricing, quick delivery.

■■ Excellent product quality and the established EAO name.

Customer approval: Yes

EAO’s high-quality components relied onfor Dutch off-shore energy power station

Company Profile

Customer:

GM Audio

Application:

Communication box for off-shore wind farm

Ace code:

3231

EAO Products:

Series 14, indicators, pushbuttons and buzzers

Technical contact:

Bart Valk

Tel. +31 6 22448786

Success storyCustomer priorities

■■ Engraving to their specification.■■ Flush mounting (avoiding problems with losing lenses and bezels on raised switches).

Why did EAO win? ■■ Close customer management.■■ EAO’s reputation with customer.■■ Choice of products. ■■ Quality of components.

Customer approval: Yes

Market News 18 : 13

Reliable switching and stylish metal bezel wins the business for airport equipment manufacturer

Company Profile

Customer:

MHS (Material Handling Systems), Italy

Application:

Conveyor belt for airport check-in desk

Ace code:

2826

EAO Products:

Series 84, aluminium bezels

Technical contact:

Mauro Grazioli

Tel. +39 035 87193

Success storyCustomer priorities

■■ Reliability.■■ High quality, robust build. ■■ Operator-friendly tactile switching.

Why did EAO win? ■■ Excellent design. ■■ High quality. ■■ Excellent service.

Customer approval: Yes

Pushbutton reliability wins business with Japanese ticket machine equipment builder

Market News 18 : 14

Company Profile

Customer:

AMANO CORPORATION

Application:

Ticket issuing machine

Ace code:

2956

EAO Products:

Series 84

Technical contact:

Yoshikazu Arai

Tel. +81 3 5444 5411

Market News 18 : 15

Success storyCustomer priorities

■■ Looking for a company to do the whole panel with switches.

Why did EAO win? ■■ Pricing and overall proposal. ■■ Quality, appearance.■■ Back-lit engraving on lens.

Customer approval: Yes

Company Profile

Customer:

DURAMARK TECHNOLOGIES, Manufacturer of

machinery to produce labels

Application:

Machine Control Panel

Ace code:

2956

EAO Products:

Series 84 E-Stop and halo pushbuttons

Technical contact:

Gray Perrin

Tel. +203-877-4577

EAO partners labelling equipment builder for machinery operator control panel

Market News 18 : 16

Information for disabled bus passengers at the touch of a very reliable EAO button

Success storyCustomer priorities

■■ IP67 rating for outside use.■■ Nice design.■■ Flush mountable.■■ Size of lens.

Why did EAO win? ■■ Offered a wide choice of accessories including metal lens.

■■ Helping customer choose the most appropriate product.

■■ Supplied samples for prototyping.

Customer approval: Yes

Company Profile

Customer:

Data Display Nederland B.V.

Application:

Pushbutton at bus Terminal to operate

audible travel information about bus times and

destinations.

Ace code:

3501

EAO Products:

Series 14 flush-mounted, aluminium.

Technical contact:

Bart de Mooij

Tel. +31 6 51523072