earning attention where it matters most: the power & imperative to build brands on mobile gavin...

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BUILDING BRANDS ON MOBILE [email protected] Gavin S1rrat, Managing Director, EMEA @gavjs / @millennialmedia

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Consumers are spending a growing majority of their time engaging and consuming content on their mobile connected devices. Brands are struggling in this attention economy to achieve cut-through, build brand awareness and affinity and deliver relevant, engaging advertising messages to their target audiences. Gavin Stirrat, Managing Director EMEA, at Millennial Media, will outline the reasons why having an integrated mobile strategy is now an absolute imperative to reach consumers. Using relevant case studies, he will outline the key facets that any mobile campaign should include to ensure success. Further insight will also be provided that explains how the unique characteristics of the mobile device can be used to reach the right consumer, in the right place, at the right time.

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Page 1: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

BUILDING  BRANDS  ON  MOBILE  

[email protected]   Gavin  S1rrat,  Managing  Director,  EMEA   @gavjs  /  @millennialmedia  

Page 2: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Trusted,  Independent  Industry  Leader  -­‐  NYSE:  MM  

2011  MOBILE  ADVERTISING  SHARE  

Google  24%  

Millennial  Media  17%  

Apple  15%  

All  Others  <10%  each  

Independent  §  Founded  in  2006  by  mobile,  adverDsing,  and  media  innovators  

§  No  operaDng  system  bias  §  PlaJorm  and  device  agnosDc    

Mobile  Focus  §  Not  part  of  a  major  PC  internet  portal  or  search  engine  

§  We  don’t  sell  handsets  or  own  an  app  store  

§  Mobile  adverDsing  is  all  we  do  

Industry  Insight  §  Monthly  SMART  and  Mobile  Mix  reports  are  widely  sourced,  with  more  than  3000  agency,  press  and  analyst  references  

@gavjs  /  @millennialmedia  

Page 3: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Proven  Global  Mobile  PlaVorm  

@gavjs  /  @millennialmedia  

Page 4: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

The  AWen1on  Economy  

Brands  Struggle  to  Cut  Through  &  Engage   Whilst  Consumers  Focus  Elsewhere  

@gavjs  /  @millennialmedia  

Page 5: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Mobile  is  an  Immersive  Media  

@gavjs  /  @millennialmedia  

Page 6: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Filling  the  Inters1ces  of  Life  

@gavjs  /  @millennialmedia  

Page 7: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Mobile  is  Different  to  All  Other  Media  

 

 

 

 

 

 

 

 

 

The  Most  In1mate  Personal  Device    

Immersive  

Mul1ple  OS  Systems  to  Choose  From  

Available  On  The  Move  3G  &  Wi-­‐Fi  Capabili1es  

Always  With  You,  Always  On  

User  Ini1ated  Adverts  

Loca1on  &  Context  Aware  

Mul1ple  Applica1ons  Interac1ng  Together    

Mul1ple  Uses:  Browse  &  Consume  Media,  Search  the  Internet,  Download  Apps,  Play  Games,  Text,  

Call,  Email,  Camera,  Videos,  Calendar  

@gavjs  /  @millennialmedia  

Page 8: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Puang  Mobile  in  Context  

Source: Chetan Sharma Consulting, April 2012 @gavjs  /  @millennialmedia  

Page 9: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

THE  RIGHT  CUSTOMER  IN  THE  RIGHT  PLACE  AT  THE  RIGHT  TIME  

Mobile  Mass  Media  

@gavjs  /  @millennialmedia  

Page 10: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

ACHIEVING  SUCCESS  

Page 11: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

TARGET  CONTEXTUALLY   BRING  ON  THE  BEAUTY  

SOCIALISE  THE  EXPERIENCE   CLOSE  THE  LOOP  

Elements  of  a  Successful  Mobile  Campaign  

Page 12: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

TARGETING  OPPORTUNITIES  

Page 13: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Tac1cal  Targe1ng  

When  Your  Business  Goal  Needs  a  Specific  User/Device  

@gavjs  /  @millennialmedia  

Page 14: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Content  Targe1ng  

Made  More  Powerful  by  Scale  

@gavjs  /  @millennialmedia  

Page 15: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Contextual  Targe1ng  

Make  Your  Message  More  Meaningful  

@gavjs  /  @millennialmedia  

Page 16: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Demographic  Targe1ng  

AFFLUENT:  DATA  SNAPSHOT  Using  apps/sites  that  index  high  for  HHI  Publisher/Developer  registra1on  data  

MEN  18-­‐34:  DATA  SNAPSHOT  Using  apps/sites  that  index  high  for  M18-­‐34  

Publisher/Developer  registra1on  data  

Reaching  the  Right  Consumer  

@gavjs  /  @millennialmedia  

Page 17: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

1  

3  

2  

Consumer  demonstrates  interest  in  your  brand  

Consumer  is  enrolled  in  your  custom  audience  

Execute  follow  up  campaign  to  your  custom  audience  

Engage  with  consumers  who  have  expressed  an  interest  in  your  products  

Retarge1ng  

@gavjs  /  @millennialmedia  

Page 18: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Understanding  Behaviours  

   

MUMS  At  a  playground  or  park  Interac1ng  with  paren1ng  content  &  related  products  Browsing  informa1on  about  kids;  including  educa1on,  development,  behavior,  health,  &  ac1vi1es    

ACTIVITY  

TIME  

ENTERS  AUDIENCE  

LEAVES  AUDIENCE  

LocaDon  AcDons  Views  Standard  A[ributes  

@gavjs  /  @millennialmedia  

Page 19: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Understanding  Purchase  Intent  

   

IN-­‐MARKET  AUTO  BUYER  On  a  car  dealership  forecourt  Interac1ng  with  auto  content  Browsing  car  buying  content,  auto  news  &  reviews  

LocaDon  AcDons  Views  Standard  A[ributes  

ACTIVITY  

TIME  

ENTERS  AUDIENCE  

LEAVES  AUDIENCE  

@gavjs  /  @millennialmedia  

Page 20: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

A  UNIQUE  CREATIVE  CANVAS  

Page 21: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Bring  Your  Brand  to  Life  

IMAGINATION  +  SIMPLICITY  =  

@gavjs  /  @millennialmedia  

Page 22: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

High  Impact  Ad-­‐Units…  

Full-­‐screen  Inters11al  

Interac1ve  Video  

HTML  5  

@gavjs  /  @millennialmedia  

Page 23: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Wireframes:  Design  your  own  mobile  experience  Retain  creaDve  control  .  Leverage  exisDng  creaDve  .  Drive  efficiency  &  results  

…Without  the  Hard  Work  

@gavjs  /  @millennialmedia  

Page 24: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Design  Your  Own  Mobile  Video  Experience  

RETAIN  CREATIVE  CONTROL  •  LEVERAGE  EXISTING  CREATIVE  •  DRIVE  EFFICIENCY  &  RESULTS  

CHOOSE  2  INTERACTIVE  BUTTONS  TO  SUPPORT  YOUR  SPECIFIC  OBJECTIVES  

@gavjs  /  @millennialmedia  

Page 25: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

SOCIALISE  

Page 26: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

‘Mocial’  –  Let  Your  Messages  Be  Socialised  

@gavjs  /  @millennialmedia  

Page 27: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

CLOSE  THE  LOOP  

Page 28: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Closing  the  Loop  –  Aun1e  Anne’s,  Coca-­‐Cola  &  Sparkfly  Case  Study  

@gavjs  /  @millennialmedia  

Page 29: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Brand  Ver1cal  Mix  –  1H  2012  

@gavjs  /  @millennialmedia  

Page 30: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

CASE  STUDIES  

Page 31: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Campaign  Summary:  Call  of  Duty  Black  Ops  II  

"Mobile  is  increasingly  becoming  a  key  touchpoint  for  our  core  and  growth  audiences,  and  the  flexibility  that  the  campaign  offered  really  drove  the  success  of  the  campaign.  We  were  able  to  provide  a  variety  of  rich  content  to  our  audience  in  a  personalised  way  that  other  touchpoints  couldn’t  offer.”    

Eric  Folliot  –  Senior  Brand  Manager  –  Call  of  Duty  

Z  

GOAL:    Drive  awareness  &  consumer  engagement  ahead  of  the  game  release  date  and  generate  social  media  buzz    

STRATEGY:    Targe1ng  –  male  environments,  inc  Games,  Social  &  Entertainment  channels  Brand  Crea1ve  –  Rich  Media  Photo  Shoot  &  video  trailer  Social  –  Consumers  can  share  their  photos  on  Facebook  and  a  second  unit  enabled  Tweets  to  Call  of  Duty  profile,  directly  from  within  the  creaDve    To  download  the  full  campaign  summary,  visit  www.millennialmedia.com/adver1se/campaign-­‐successes  

@gavjs  /  @millennialmedia  

Page 32: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

Campaign  Summary:  Call  of  Duty  Black  Ops  II  

@gavjs  /  @millennialmedia  

Page 33: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

CONCLUSIONS  

Page 34: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

1.  Target  Your  Audience  Intelligently  –  the  right  

customer,  in  the  right  place,  at  the  right  Dme  

2.  Delight  Your  Audience  by  Building  BeauDful  Content    

3.  Encourage  the  Innate  Desire  to  Share  

4.  Bridge  the  Digital/Physical  Divide  -­‐  Close  the  Loop  

Targeted  mobile  ad  

Consumer  downloads  unique  

voucher  to  their  mobile  

Voucher  redeemed  instore  at  

POS  

Redemp1on,  purchase  &  CRM  details  passed  back  to  retailer  

Campaign  op1mised  based  on  voucher  

performance  

Building  Brand  Affinity  -­‐  Ac1on  Items  

@gavjs  /  @millennialmedia  

Page 35: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

The  Global  Leader  in  Mobile  Intelligence  

Sign  up  now  at  www.millennialmedia.com/mobile-­‐intelligence  

■  More  than  20,000  subscribers  a  month  

■  Our  data  is  used  by  thousands  of  adver1sers  and  agencies  ■  Referenced  by  The  Guardian,  Paid  Content,  NMA,  Mobile  

Marke1ng  Magazine,  ME  Magazine,  The  Drum,  Fortune,  Bloomberg,  TechCrunch  and  many  more  

Providing  a  comprehensive  view  of  the  market…we  enable  adverDsers  and  developers  to  make  smart  decisions  about  their  mobile  adverDsing  and  moneDzaDon  strategies.  

Page 36: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

WORKSHOP:  THE  BRIEF  

Page 37: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

The  Brief  

Brand:        ‘The  Coffee  House’            a  ficDonal,  arDsan  coffee  shop  

Target  Audience:    16  –  34  YO  urbanites,  ABC1  

Budget:        £30,000  

The  Brief:  Launch  a  new,  local  coffee  shop  in  a  busy  UK  city.  CompeDDon  is  fierce,  so  consider  intelligent  audience  targeDng,  with  appropriate  environments  &  Dmes,  innovaDve  creaDve  &  viral  opportuniDes  to  deliver  earned  media  from  the  ad  buy.    Rate  Card:  Standard  Banners  £0.15  CPC  (Performance)  Rich  Media    £6.50  CPM  (Brand)    CreaDve  formats  built  Free  of  Charge,  as  part  of  media  buy  

Page 38: Earning Attention Where it Matters Most: The Power & Imperative to Build Brands on Mobile Gavin Stirrat, Millennial Media

THANK  YOU.  TO  LEARN  MORE  VISIT  WWW.MILLENNIALMEDIA.COM/BRANDS  

Gavin  S1rrat  Managing  Director,  EMEA  

[email protected]  @gavjs