EAST COAST USER CONFERENCE 2016 (September 28-30 2016)

EMBASSY SUITES BALTIMORE INNER HARBOR HOTEL & GRAND HISTORIC VENUE

222 St. Paul Place | Baltimore MD 21202

An Interactive Conference, Collaboration, Sharing, Training and Workshops, covering the comprehensive features of

COPA, enhanced CAP functionalities, EHS-CCP Grant Implementation, Monitoring, eDocs with Digital Signature, Inventory

& Asset Management. Also learn about our new developments including Online Recruitment Module, Dynamic Dashboard,

built-in PFCE Assessments, Dynamic Calendar, and more comprehensive CAP features. Also get a first look at COPA’s

upcoming enhancements and additions such as the ‘Easier Navigation’, New Class Roster for teachers, COPA community

forum, and COPA messenger!

New!

Open Forum Session: An interactive session addressing current industry and agency challenges. Welcoming suggestions from COPA users on how we can overcome such challenges by software enhancements and technology advancements. Hands-On Workshops: A Separate Curriculum offered with beginners with hands-on interactive workshops. (See list & class description on following pages.)

FREE WIFI - Internet Access for all Conference Attendees Network: the grand | Passcode: nulinx16

Program Schedule

INTERMEDIATE/ADVANCED

Wednesday, September 28, 2016 Thursday, September 29, 2016 Friday, September 30, 2016

Edinburgh Hall (5th Floor) Edinburgh Hall (5th Floor) Chapter Room (4th Floor)

08:00am -09:00am Hotel Guests

Continental Breakfast (Included) Hotel Guests

Continental Breakfast (Included)

Hotel Guests Continental Breakfast

(Included)

09:00am-10:30am

OPENING SESSION

Welcome & Introduction – Software updates, enhancements and

exciting new features!

BEST PRACTICES WITH COPA EXPERTS Will include sessions by COPA Certified

Trainers & Industry Experts NEW COMMUNITY ACTION PROGRAM

FEATURES

9:00 –11:00 am

10:30am-10:45am Break Break

10:45am-12:00pm

NEW FEATURES HR & PROFESSIONAL DEVELOPMENT

12:00pm-01:00pm Lunch Buffet (Included) Lunch Buffet (Included) End of Conference

01:00pm-02:30pm

SUPER-ADMIN OVERVIEW COPA BRAINSTROM Q/A-SUGGESTIONS

02:30pm-02:45pm Coffee Break Coffee Break

02:45pm-05:00pm

PIR REVIEW DASHBOARD/CALENDAR

After the conference, hotel guests are welcomed to an inclusive manager’s reception featuring a variety of drinks and snacks.

Continued on next page

HANDS-ON WORKSHOPS/BREAKOUT SESSIONS

Wednesday, September 28, 2016 Thursday, September 29, 2016

Chapter Room(4th Floor) Chapter Room(4th Floor)

08:00am -09:00am

Hotel Guests

Continental Breakfast (Included) Hotel Guests

Continental Breakfast (Included)

09:00am-10:30am

Please join the Intermediate/Advance group for

Opening Session/Program Welcome & Introduction

Please join BEST PRACTICES WITH COPA EXPERTS

In the Edinburgh Hall

10:30am-10:45am

Break Break

10:45am-12:00pm

ERSEA OVERVIEW HEALTH SERVICES.

12:00pm-01:00pm

Lunch Buffet (Included) Lunch Buffet (Included)

01:00pm-02:30pm

CREATING ASSESSMENTS IN COPA Examples: PFCE, CLASS etc

FAMILY ENGAGEMENT OVERVIEW

02:30pm-02:45pm

Coffee Break Coffee Break

02:45pm-05:00pm

MONITORING Set-up / QA

FAMILY ENGAGEMENT OVERVIEW

After the conference, hotel guests are welcomed to an inclusive manager’s reception featuring a variety of drinks and snacks.

Emerging Leaders Hands-On Workshops/Breakout Sessions

Wednesday, September 28, 2016

10:45 -12:00 | ERSEA Review

Our concurrent sessions are intended for all user levels and Head Start professionals but will be especially useful to new

ERSEA managers or beginners who perform enrollment.

1:00 pm – 2:30 pm | Creating Assessments in COPA

Creating assessments in COPA workshop will provide participants with an in-depth review of COPA software's many features

and capabilities for customization to create locally-designed assessments, build pre-existing assessments (e.g. CLASS,

ECERS-R, ITERS-R, DRDP 2015, etc.) and utilize assessments in the COPA database (e.g. Directors, Managers and Supervisor

Skills, etc.). This workshop will focus on not only how to build child, family and staff assessments, but also how to maximize

assessment tools through optimized set-up and use of COPA reports. The presenter will emphasize the CLASS (Classroom

Assessment Scoring System) observation instrument, as this is a “high-stakes” tool prominently noted in Performance

Standard 1307-Policies and Procedures for Designation Renewal of Head Start and Early Head Start Grantees.

2:45 pm – 5:00 pm | Monitoring in COPA

Monitoring in COPA will focus on the importance of creating effective and efficient ongoing monitoring systems, using

COPA in general, including all reports, and more specifically using COPA Monitoring Module. As a former Head Start/EHS

manager, director and Federal Reviewer, the presenter will share lessons learned about monitoring and connect this to

how COPA can serve as a very powerful and effective tool to help Head Start/Early Head Start programs maintain

compliance and continue to work toward developing an ongoing monitoring system that uses data to show outcomes.

Thursday, September 29, 2016

9:00 – 10:30 | Best Practices with COPA Experts (main room/Edinburgh Hall)

This collaborative session is designed to provide education on current trends and best practices for individuals with Super-

Admin or Management responsibilities in a dynamic and interactive environment. The COPA Experts participating in this

session, Sue Roberts and Rebecca Trivax, are both Super-Admin and COPA Certified Trainers, excited to develop powerful

and lasting professional relationships to engage in significant problem solving with Directors in the field. The subject matter

will include "Pre-natal Data Entry," "EHS-CCP Program Management" and "Family & Community Engagement Tips and

Tricks."

10:45-12:00 | Health Services

Join us to learn about Head Start health regulations and, more importantly, how to meet them in your organization using

the COPA database. Review the regulations you need to know to stay in compliance through examples, stories, and best

practices learned from years of auditing and consulting. Take back up-to-date and relevant information to implement

immediately in your agency.

1:00 pm – 5:00 pm

Family and Community Engagement Steps to Success: Focused on enhanced performance management and measurement.

No matter how you approach it, building a data culture is the key to success in the 21st century. Focused on training,

networking, and information sharing, this hands-on workshop is designed to help managers and coordinators develop a

data culture that involves people throughout the organization.

Presenters: Alberto Ramirez: Director of Client Relations

Mr. Ramirez is responsible for all aspects of client on-boarding, training, support & satisfaction. He has over 20

years of experience as an educator, program coordinator, manager and director. He has served in public schools,

community college, and in Head Start and Early Head Start programs in Arizona and California. Mr. Ramirez has

also served as a Federal Reviewer with Dayna International, Inc. for the Office of Head Start.

Mr. Ramirez is fluent in the English & Spanish Languages.

Isadora Conant: Training and Compliance Manger

Ms. Conant is the first point of contact for COPA Support. With experience in ERSEA Operations Management at

Head Start of Oakland and 2.5 years at COPA, she is process oriented and focused on inspiring and empowering

teams and stakeholders toward organizational growth, expanded reach, and maximum social impact.

Rebecca Trivax: COPA Certified Trainer

Rebecca attended the University of Michigan and completed her graduate degree at Michigan State University.

Shortly after graduating, Rebecca was recruited for a program management position working for the leading non-

profit social service agency in Michigan. Rebecca is passionate about a systematic approach to business

management and is an expert in the process of program design and implementation. She has garnered excellent

skills in the public and private sector for business management as well as government funded/contracted

program design and implementation. Her goal is to provide clients with the information, policies and procedures

they need for success and continued growth.

Sue Roberts: COPA Certified Trainer

Sue Roberts works for Green Bay Public Schools in Wisconsin, and has been working for Head Start for

19 years. She has been using COPA for 14 years and has been a COPA Certified Trainer for 5 years. In

addition to being an expert in the Head Start field, Sue has also had five children go through the Head

Start program.

Some Additional Information

We have secured a special group rate for you at the Embassy Suites by Hilton Baltimore Inner Harbor. Enjoy made-to-order

breakfast to get you ready for the conference and unwind after the conference in the hotel lounge with an inclusive evening

reception featuring a variety of drinks and snacks in a warm and welcoming atmosphere.

Check-in: 4:00 PM | Check-out: 11:00 AM*

*If you are attending the Friday session, please make sure you check-out before the session starts to avoid late checkout.

This convenient downtown Baltimore hotel offers an ideal location in the heart of the business district, just 10 miles from

Baltimore/Washington International Thurgood Marshall Airport (BWI). Enjoy proximity to the famous Inner Harbor, National

Aquarium and Science Center, and find shops, dining venues, and the Mt. Vernon Cultural District, all within walking

distance.

COPA user conference will be held in the connecting historic venue ‘The Grand’ at the Edinburgh and Chapter meeting

rooms. The Grand is one of the largest and most distinctive facilities in the state of Maryland for both social functions and

group meetings.