easyonpad - samsung knox · 2016-11-02 · • easyoncar + knox + samsung tablets • a tablet...
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EasyonPAD Customer Tablet Communication Solution
Updated on July 22, 2016
July, 2016
SEAP Global B2B Service Group
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Company profile
Company Singularity Innovation
Headquarters Santa Cruz, Spain
Year Established 2012
CEO Andriy Yavorivskyy
Number of Employees 20-50
WebSite http://www.easyonpad.com
Business Areas Hotel, Car passenger transportation, Events
Solutions EasyonPad – Smart device based solutions that digitize the client interactions for the industries
Samsung SDK Adopted KNOX Standard SDK KNOX Customization SDK
Key Reference Client AVIS Spain – Current deployment in the hundreds. They are looking to expand and grow with AVIS.
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Solution Overview: EasyonPad
A fully customizable Platform as a Service (PaaS) for businesses looking to modernize, and simplify customer services. Key Features: • Customized features and UI • Remote device management • 2 way Communication and Automatic translation • Secure Kiosk Mode - Encrypted Communications • Cloud Based Control Panel • Analytics and Business Intelligence
Benefits: • Increased customer satisfaction • Increased incremental revenues • Increased customer knowledge/tailor offerings
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Target Businesses
Easy & Flexible Vertical Adaptation
EasyonPad have developed solutions for more than 6 verticals/applications, including aircraft maintenance and repair, events (info console), museums, and others
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Feature Solutions
Delivers increased customer satisfaction, additional revenue opportunities, as well as opportunities for customer data collection.
In room console for hotel services and related applications, e.g. internet browsing, etc.
GPS console in rental cars and related services, e.g. internet access, tethering, etc.
Features
• Room service
• On demand movies
• Wake-up Call
• Browse the internet
• Book services
• Hotel information
Features
• GPS
• Internet Access/hotspot
• Local points of interest
• Local activities
• Extend car rental booking
• Weather information
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Reference Customer Case - AVIS
Solution • EasyonCAR + KNOX + Samsung tablets • A tablet solution that replaces GPS Navigation rentals • Provides additional deployment service
Challenge • Replace traditional GPS units to add opportunities to
offer more services
• Provide a better car rental experience for customers
Delivery History • 300 device pilot with more expected (devices are
frequently 100% rented out by customers)
Results • Improved customer satisfaction • Improved revenue from renting out tablets • Opened up new business and revenue model (advertising, upselling
etc.)
“Since Incorporating EasyonCAR Solutions to our Fleet, we have not only exceeded Customer Satisfaction, but also discovered a whole new business and revenue model through EasyonPAD Platform “
Roberto Roberto Dávila, AVIS Canarias CEO
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Solution Workflow and Architecture
Mobile App
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Provides ability to control and configure the device and Apps.
Device and App Management Console
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Admin Web Console
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Allows companies to dynamically update content and push it out in real-time.
Content Management System
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Using Samsung KNOX technology, the device is locked down as necessary.
Device Admin App 4 5
All mobile Apps are run on Samsung Galaxy’s and leverage KNOX security.
Samsung Galaxy with KNOX
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App Content
Device Management
flow
CMS
MDM
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Configurable client App that spans across multiple verticals.
End user App (e.g. AVIS App)
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Samsung Integrated Features
Integration with Samsung Devices Uses the Knox Standard and Customization SDK for: - Device control from EasyonPAD MDM platform - Full kiosk mode - Enabling / applying security restrictions - System language switch on guest change - Remote updates - Silent apps installation - Encryption
Featured Hardware Preferred devices are:
- Galaxy Tab 4 (7” or 8”)
- Galaxy Tab S2
- Galaxy Tab A
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Country and Language Support
Europe:
Spain
Portugal
Poland
Ukraine
Montenegro
North America:
USA
Language Support • English • Spanish
*Language available as needed
South America:
Mexico
Peru
Dominican Republic
Costa Rica
Panama
Asia:
Singapore
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Procure SW and HW • Easyonpad Licenses • Knox Licenses from Samsung • Tablets & Accessories from Samsung • Consultation & System Integration
Business Model – current deployment process
Appoints Distributors
Works with SI/ VAR or In-House Developers
Customer Solution
EasyonPad sells their solution through resellers or distributors
Reseller / Distributor
Consultation and Setup (SW + HW) • User Interface / Graphics • Device Setup and App installation • Onsite rollout
System Integrator / VAR
Customer Partner
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Value Proposition
Improved Customer Experience
• Provide new ways of providing service (e.g. Hotel in-room ordering)
• Able to communicate with customers through the App
• Able to provide context-aware services to customers
New Revenue Streams
• Ability for companies to up-sell services • Ability for to display relevant Ads
Easy Management
• Application Management • Content Management • Device Management with KNOX