eb395 european small claims procedure nl...

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1 Fieldwork: 17/11-02/12/2012 EUROBAROMETER European Small Claims Procedure Methodology: face-to-face Awareness of a simplified procedure for small claims and the European Small Claims Procedure Fieldwork: 17/11-02/12/2012 Total Number of interviews: 25.711 NL Number of interviews: 1.003 QB15 EUROBAROMETER 395 RESULTS FOR THE NETHERLANDS QB16 Information sources about the European Small Claims Procedure QB17

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Page 1: EB395 European Small Claims Procedure NL (EN)ec.europa.eu/commfrontoffice/publicopinion/archives/ebs/ebs_395... · Procedure Methodology: face-to-face Awareness of a simplified procedure

1

Fieldwork: 17/11-02/12/2012

EUROBAROMETER

European Small Claims Procedure

Methodology: face-to-face

Awareness of a simplified procedure for small claims and the European Small Claims Procedure

Fieldwork: 17/11-02/12/2012

Total Number of interviews: 25.711

NL Number of interviews: 1.003

QB15

EUROBAROMETER 395RESULTS FOR THE NETHERLANDS

QB16

Information sources about the European Small Claims Procedure

QB17

Page 2: EB395 European Small Claims Procedure NL (EN)ec.europa.eu/commfrontoffice/publicopinion/archives/ebs/ebs_395... · Procedure Methodology: face-to-face Awareness of a simplified procedure

2

Incidence of consumer detriment and actions taken

QB3 QB4

EUROBAROMETER 395RESULTS FOR THE NETHERLANDS

Methodology: face-to-face

Reasons for not using the European Small Claims Procedure

QB23

EUROBAROMETER

European Small Claims Procedure

Total Number of interviews: 25.711

Fieldwork: 17/11-02/12/2012

NL Number of interviews: 1.003

Fieldwork: 17/11-02/12/2012

Page 3: EB395 European Small Claims Procedure NL (EN)ec.europa.eu/commfrontoffice/publicopinion/archives/ebs/ebs_395... · Procedure Methodology: face-to-face Awareness of a simplified procedure

3

EUROBAROMETER

European Small Claims Procedure

Total Number of interviews: 25.711

Fieldwork: 17/11-02/12/2012

NL Number of interviews: 1.003

Fieldwork: 17/11-02/12/2012

Methodology: face-to-face

Willingness to go to court in home country and abroad

QB8 QB9

Financial threshold for involving Court and free legal assistance

QB10a QB12

EUROBAROMETER 395RESULTS FOR THE NETHERLANDS

Page 4: EB395 European Small Claims Procedure NL (EN)ec.europa.eu/commfrontoffice/publicopinion/archives/ebs/ebs_395... · Procedure Methodology: face-to-face Awareness of a simplified procedure

4

Shopping habits of EU citizens

QB1 QB2

EUROBAROMETER 395RESULTS FOR THE NETHERLANDS

Methodology: face-to-face

Possible ways to encourage going to court

QB13 QB14

EUROBAROMETER

European Small Claims Procedure

Total Number of interviews: 25.711

Fieldwork: 17/11-02/12/2012

NL Number of interviews: 1.003

Fieldwork: 17/11-02/12/2012

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