ebay lister english · pdf filethese image will be added to the image slots just like below....

Copyright 2013 SAATS INC. All Rights Reserved.

Operation Manual

【SAATS Commerce eBay Lister Manual】

Listing manual

■ SAATS Commerce Listing Manual

SAATS Commerce is the multi-channel listing tool that enables

sellers to sell items on eBay, Yafuoku(Yahoo! JAPAN auction),

and amazon marketplaces.

This is the listing manual for eBay and by reading this manual, you

should be able to list items on eBay by using the SAATS

Commerce.

Now, let’s get start.

Please add the below login URL to your bookmark and click the

URL.

SAATS Commerce Log in URL

https://www.saatscommerce.com/login

Once you click the URL, you will be directed to the login page.




Please enter your client’s user ID and Password.

Once you enter the login and password, please click “login”.


The above is the account dashboard page where your first page

after logging in.

Account dashboard tells you the seller’s selling performance

such as total sales, top buyer countries, top selling items, top

keywords, the best time and day and so on.


When you list new item, click create listing.

Then, you will see the next screen.

You can check the pull down of “site”and you will see that our

system will let you list to the following eBay 21 sites.


Even though you can list all of above sites, we recommend you to

create listings for ebay.com first. Then, you can always use our

“Duplicate” feature to create listing data for other eBay sites.


US(ebay.com)Canada(ebay.ca)Canada Frech(ebay.cafr.ebay.ca)UK(ebay.co.uk)Australia(ebay.com.au)Austria(ebay.at)France(ebay.fr)Germany(ebay.de)Italy(ebay.it)Belgium Dutch(benl.ebay.be)Belgium French(befr.ebay.be)Netherlands(ebay.nl)Spain(ebay.es)Switzerland(ebay.ch)Hong Kong(ebay.com.hk)India(ebay.in)Malaysia(ebay.com.my)Philippines(ebay.ph)Poland(ebay.pl)Singapore(ebay.com.sg)

Now, let’s click “Create new listing”icon.

Then, your will be directed to the Create listing page.


SAATS Commerce’ Create listing page is very simple 1 page

lister. All you have to do is the following things.

1. Create title

2. Select category

3. Upload Image

4. Create Item description

5. Set up listing price

6. Set up shipping cost

All you have to fill out would be the above. Everything else will be

saved once you create first listings and you don’t have to enter

them again unless you want to make changes.

Let’s list “Sony headphone” as an example to list item on

eBay by SAATS Commerce.


1. Title

The first thing the seller has to do is create a title.

On eBay, title is the most important as eBay will search your

keywords containing in titles. if you don’t include the relevant

keywords for what you are trying to sell, your listing won’t be

most likely displayed in search result page.

As for creating an effective title, please refer the following page:

Writing a good title and description

http://pages.ebay.com/help/sell/title_desc_ov.html

eBay’s title is 80 keywords and you should use this remaining

keywords as much as possible. The more keywords you enter, the

better exposure you may be able to make your listing.

Let’s make a title for this headphone.

New Sony ear cup Headphones Model# MDR-MA900 Black

Free Ship from Japan




Item condition = New

Brand = Sony

Item = ear cup headphones

Model# = MDR-MA900

Color: Black

Shipping = Free Ship

Sender’s country = Japan

As you can see the above title, all the necessary information is

included when a buyer search for the item.

Next is the “Assign SKU(Option)” section.

SKU stands for Stock Keeping Unit and SAATS Commerce assign

the random unique SKU number automatically.

SKU is the internal number ONLY and it is for your own stock

controlling purpose. The customer or eBay won’t see this

number.

You should take advantage of this SKU by assigning the unique

easy to identify number. The example of SKU is as shown below.

You can also select UPC(Universal Product Code),

JAN(Japanese Article Number), EAN(European Article Number),

ISBN(International Standard Book Number), and ASIN(Amazon

Standard Identification Number).


Example:

20130215amj8000

It means the purchase date is 2013.2.15 and sourced from

Amazon Japan in the amount of 8000 YEN.

This gives you an idea some of the important information about

your item. The more listings you create, the harder you can find

the item. Therefore, it is effective to create your own SKU.

Inventory: This is also an optional to enter, but this is going to

be the inventory units you want to add to the system. Again, this

is the inventory for your internal information and not related to

2. Image

The second thing you will have to do is uploading the image you

took.


You can click + icon above to start to upload image you have in

your PC.


Then, the “Image Selection” section will be appeared on top of

the Image Management section. Click the Upload New Images.


Click ファイルを選択 (Select file) button to start to refer the

image you want to upload.


Select the image and click “開く(Open)”in your PC.

Then, the image is selected just like above.

Keep uploading additional images you may have.


Once you select all images you want to upload, click Upload Files

button.


It may take a few seconds to upload.

Once you see “Uploaded Files: 3”, click Go Back To Lister.


Then, you will see the updated three images I just uploaded.

Now, you click each image that has been updated to the selection

field.


You will see the green check icons once you click images and

these image will be added to the image slots just like below.

Now, images are uploaded to your lister.


3. Category Selection

The next thing you need to do is the category selection.

There are three ways of selecting eBay category.

1. Category Selection Box

2. Keyword Search

3. Direct entry of Category ID

1. Select category by Category Selection Box

You basically select the main category to the leaf category by

eBay’s category structure selection box. Once you reach to the

leaf category, it will display as “Category Selected” and

category path is also displayed.

2. Select category by keyword search

This is the most easy and fast way to select category and most

accurate. SAATS Commerce has a keyword advice tool that tells Copyright 2013 SAATS INC. All Rights Reserved.

seller which category the customer list the most for the keyword

they enter.

For example, let’s type “Sony headphones”

SAATS Commerces tells you which category is best used with

actual percentage. This way, seller can identify which category he

should use immediately, this feature is very powerful.

Therefore, it is highly recommended to use the keyword advice

tool to select the most relevant category.

3. Select category by entering a Category ID directly.

If you know the specific category ID you want to select, you can

enter the category ID directly into the Category ID box.


In this example, we will use the category selected by keyword

advice tool.

Item Specifics: Once you select the category, our system will

communicate with eBay and display the matching Item Specifics

for you to either select or enter directly about the product you

sell. The more information you enter, the better for Best Match

search on eBay. We recommend you to select as much as Item

Specifics information as possible.


4. Store category

If the seller subscribe the eBay store, the system will synch the

seller’s created store categories and Store logo if there is.

Select a store category of “Consumer Electronics >

Headphones > Sony” this time.

6. Item Description

Next is the Item Description.


Enter the item description contents for the product you sell.

The more descriptive information you enter, the better chance to

sell the product.

The following is the example of the item description contents.

Welcome to the Best Deal Japan Store!


You are bidding on the following item.

Item: Sony Headphones

Model# MDR-MA900

Color: Black

Condition: Brand new in box

Weight: 907g

Product Details:

• Large 70 mm driver unit reproduces broad dynamic

• Full open-air type headphones prevent unnecessary

background noise and humidity even long-term wearing

• 360 kJ/m3 high power neodymium magnets reproduce clear

mid-range sounds and wealthy low range sounds

This item is 100% authentic, so please purchase this item with

confidence!

Let’s paste the contents to the Item Description Field.


As you can see the highlighted section, there are basic edit

features just like Microsoft Word. You can change color of texts,

fonts, size and more.

You can also add tables or basic HTML.


7. Payment Information

Next is the payment information. You inform any payment

information you want to inform to to buyer such as payment

method, payment deadline, and so on.

Let’s type like this.

I accept PayPal only and payment has to be made within 3 days.

If you have any problem of paying within the deadline, please

inform me in advance and I can arrange the additional payment

deadline.


※Payment information will be saved once you enter for first

time and you don’t have to write it again in every listing.

8. Shipping Information

Another information you need to add is the shipping information.

Enter handling time, shipping service you use, shipping cost,

Estimated delivery date, and custom charge information.


The followings are the definitions for some of key terms.

Handling time: The handling time is the number of business days

the seller will take to ship the item after receiving your cleared

payment.

Shipping service: It is the shipping carrier such as Japan Post,

DHL, and FeDex.

Estimated delivery date: The estimated delivery date is based

on the seller's handling time, the shipping service selected, and

when the seller receives cleared payment. In certain cases, the

estimated delivery date will vary. By knowing the estimated

delivery date, you can determine how long it will take to receive

your item.

Custom Charge Notification: Custom charge is buyer’s

responsibility on eBay. However, in order to get protected by eBay

for removing a negative feedback in case customer leave seller a

negative feedback related to custom charge, eBay will remove the

feedback if the seller specify the custom charge notification

clearly on item description. Please add the following notification in

red font.

International Buyers ‒ Please Note:


Import duties, taxes, and charges are not included in the item

price or shipping cost. These charges are the buyer's

responsibility.

Please check with your country's customs office to determine

what these additional costs will be prior to bidding or buying.

Let’s write the following sentences to the Shipping Information

field this time.

Item will be shipped within｠3 business days｠after the payment

received.

Estimated Delivery Time

EMS = 4-7 days to the most of countries

ePacket = 10-14 days to the most of countries

SAL = 2-4 weeks to the most of countries

If you don't receive the package within specified lead time above

table, please contact me first before opening a case on eBay. We

will be happy to resolve the issue with you.

International Buyers ‒ Please Note:


Import duties, taxes, and charges are not included in the item

price or shipping cost. These charges are the buyer's

responsibility.

Please check with your country's customs office to determine

what these additional costs will be prior to bidding or buying.

※Shipping information will be saved once you enter for first


9.About Us

This is the section you can write anything about your business

freely including store information, term of use, and so on.

Example of “About Us” section is as follows.


Welcome to Best Deal Japan store! We are located in the Capital

city of Japan, Tokyo.

Our store mission is to provide Japanese products and culture to

customers all over the world and we truly enjoy serving different

nationals.

【Term of use】

If you have any problem of your purchase, please contact us first

before opening a case on eBay. We are committed to resolve the

issue in timely manner and satisfy our important customers.

Please purchase the items in confidence and please look at our

great feedbacks!

【Return Policy】

We accept return within 14 days from the receipt of the item for

refund. Buyer has to contact us first before return the item.

Unless the item is defective, the buyer is responsible of paying

return shipping cost and we refund the cost of item ONLY.

We look forward to serving you!


Let’s put the above contents to the About Us section.

10. Item Details

Next is the Item Details section.

Format: This is the Listing Type which is either Auction Format or

Fixed Price Format.

Start Price: This is the starting price for the Auction Format.

Buy It Now Price: This is the price you can sell the item

immediately.


If you select Auction Format, you must enter the Start Price. Also,

you can enter the Buy It Now Price optionally.

If you select Fixed Price Format, you must enter the Buy It Now

Price. Start Price is not selectable for Fixed Price format.

SAATS Commerce has Real Time Currency Converter that will

update the recent conversion rate in every 4 hours. When you

enter the price such as $90, it will display the equivalent value in

JPY. In today’s case, JPY is 8,825 yen. This way, the Japanese

seller can know how much is the price they set in Japanese yen

as well.

Also, you can set up “Best Offer” option. Our system has

automatic reject or accept amount setting. As you can see the

example above, $80.00 is the Auto reject bids lower. This means

if buyers make offer less than $80.00, our system reject their

offers automatically. On the other hand, if buyers make offer over

$85.00, our system will accept any offer. Any amount between Copyright 2013 SAATS INC. All Rights Reserved.

which is $80.01 to $84.99, seller will make choice whether he or

she will reject offer or accept offer.

Reserve Price: This is the hidden minimum bid amount. If I enter

$40.00 as reserve price, no buyer can purchase the item unless

the bid amount exceeds $40.01. By entering the Reserve Price,

seller is protected from selling the item below reserve price.

However, a lot of buyers dont’ like the idea of seller setting up

the reserve price and start the listing from $0.01 or so.

Quantity: This is the number of quantity you sell on eBay. Default

is 1.

Lot: The lot is the number of units in package. For example, if you

want to sell a pack of pencils and it comes with 12 pencils, you

can put “12” in lot section. You sell the item as 1 pack, but the

buyer can tell this pack comes with 12 pencils easily.


Private Listing: Private listings are intended for use when, due

to the nature of the item being sold, bidders don't want their

identity to be revealed. While there are some cases where private

listings are appropriate, such as the sale of high-priced items or

approved pharmaceutical products, you should only make your

listing private for a specific reason.

The following is the reference for the Private Listing.

http://pages.ebay.com/help/sell/private.html

Private listing will be displayed as below on Feedback Profile page.

Item title and item number are not displayed. Also, the link to the listing page

will be displayed as “Private”.

If you want to list your item as private listing, please check the below “make

private”.

※ This information will be saved once you enter for first





Ship from: This is the seller’s item location country.



City: This is the seller’s item location city name.



Condition: This is the condition of the item you sell. eBay set up

the selectable conditions for each category. You can also add

condition description for additional note to buyer.


Handling time: The handling time is the number of business days

the seller will take to ship the item after receiving your cleared

payment.



Duration: This is the listing duration of the item you want to sell.

There are 1, 3, 5, 7, 10, 30, or Good T’ll Canceled(GTC).



Start Time: When you create a listing, your item is listed

immediately, unless you use the scheduled listing option to start

it at a later time.

You can either select “Now” or “Later”.

Now- List item immediately

Later-Schedule the listing for later date. If you select the listing

for later time, the listing will be moved to the Scheduled Folder

and stay there until the scheduled launch time.




Payment: Seller enters his own PayPal email address in below

box and this is the PayPal email address you will receive the

payment from buyer. If you also ✓ the “Require immediate

payment”option, your listing will ask buyer to make payment

before completing the purchase.

Regarding requiring immediate payment, please look at the

following URL.

Require immediate payment

http://pages.ebay.com/help/pay/require-immediate-

payment.html


http://pages.ebay.com/help/pay/require-immediate-payment.html




11. Return Policy: on eBay, seller is required to specify the

Return Policy whether they accept or deny return for refund or

exchange.

You can specify the return policy on SAATS Commerce in the

same format as eBay and you can display the return policy under

the eBay’s Shipping and Payment section.


time and you don’t have to write it again in every listing.Copyright 2013 SAATS INC. All Rights Reserved.

12. Template: SAATS Commerce prepares 400 professionally

designed templates for sellers to use. You can browse each

template by below pull design category pull down. You can also

click Show All Templates to display all templates by category

and select the template you wish to use.

Counter: This is the access count analyzer just like the one for

eBay.

If you select the template, please click the template and the

template will be set.


13. Optional Listing Upgrade: This is the optional listing

upgrade you can use if you pay optional fee to eBay.

14. Promotion: SAATS Commerce provide two promotion

features to upsell your other active listings.


14-1. Product Scrolling Gallery: This is the animated show

case gallery to display your other active listings just like below.

14-2. Sidebar Cross Promotion: SAATS Commerce display 6

other active listings with the choice of “New Listings”, “Same

Category”, “Ending Soon” or “Hide(don’t use)”.


Every template comes with side bar cross promotion bar as well

as product scrolling gallery. You should take advantage these free

promotion features to upsell your other active listings.

14-3. Super Size Images: By checking this, when the buyer

move the mouse over to your image, eBay will display the

supersize image.

15. Shipping Information: This is the section you set up your

shipping service, shipping cost to each regions, and exclude

shipping location if you have.

Domestic Shipping means shipping cost to each eBay site’s

host country. For example, as for eBay.com, domestic shipping

cost means shipping cost to the United States.


International Shipping means shipping cost international

countries or regison beside the host eBay site country.

You can click “+Offer Additional Service” to add up to 4

shipping service for both Domestic and International Shipping.

As for Japanese sellers, they can use first 3 shipping services

and other shipping services don’t apply to them.

For example, the shipping service that Japanese sellers can use

for domestic shipping services are as follows.


Economy Shipping from outside US - They are usually SAL,

Airmail, and ePacket that are offered by Japan Post.

Standard shipping from outside US - It is usually EMS that is

offered by Japan Post.

Expedited Shipping from outside US - They are usually express

mail service that are offered by DHL, FeDex, and UPS.

The shipping service that Japanese sellers can use for

international shipping services are as follows.


Economy Int’l Shipping - They are usually SAL, Airmail, and

ePacket that are offered by Japan Post.

Standard Int’l Shipping - It is usually EMS that is offered by

Japan Post.

Expedited Int’l Shipping - They are usually

express mail service that are offered by DHL, FeDex, and UPS.

The above 3 each shipping services are the ones Japanese

sellers can use.

Now, let’s set up the shipping service and shipping cost.

SAATS Commerce also provides the shipping calculator that is

offered by Japan Post. You can click the JP logo to pop up the

shipping calculator.


Then, the shipping calculator will display.

Select, the shipping service, destination country, and package

weight. Then, click Calculate button.

The system will calculate the shipping cost as 2.040 Yen and

also insert the equivalent amount in USD using today’s

conversion rate between JPY and USD. You can round out the

decimals and convert from $21.60 to $22.00.

Set up all the shipping cost as follows.


You set up Standard Shipping Service to all regions with correct

shipping cost calculated by Japan Post.

You can also set shipping cost different way based on your need.

In order to offer “Free Shipping”, please enter 0.00 in shipping

field and you can set up free shipping by this way.

Next thing you would do is set up the exclusion of countries to

ship.




16. Save Listing As Template: If you are planning to use your

created listing data later on, you can save as template and a

lot of key information will be saved and you don’t have to

enter them again.

If you want to add it to your saved template, please check the box

below and also name the template name.


This will be the all entries you have to fill out. Once you complete

them, you can either click Preview to preview the listing or simply

click Submit to submit your listing to eBay.

Click Preview to preview the listing.


Once you double check all the information is correct and ready for

listing, click Run/Schedule button to submit listing.

Then, the listing will be moved to uploading folder.


Once the progress bar reaches 100%, the listing will be listed to

eBay.

It may take 30 seconds to 1 minutes. However, you don’t have

to sit and wait for the listing to be submitted. You can click

Create Another to continue other listings or click top menu to

navigate yourself to other options.


Submission is completed.

Click Active Listing to check the submitted listing.

You will see the listed item on Active Listing folder. Click the title

to view the active listing.


Congratulation!! You now listed the new item on eBay!

Happy Selling!!


■著作権について

『 SAATSCommerceマニュアル』（以下、本マニュアルと表記）は著作権法で保護さ

れている著作物です。本マニュアルの使用に際しましては、以下の点にご注意ください。

1.本マニュアルの著作権は株式会社SAATSに帰属します。

2.著作権者の同意を得ずに、本マニュアルの一部または全部を、あらゆるデータ蓄積手段

（印刷物・ビデオ・テープレコーダー及び電子メディア・インターネット等）により複製　　　

および転載することを禁じます。

3.本マニュアルをSAATS Commerce会員以外に閲覧、配布する事を禁じます。

4.著作権法等違反を確認した際は、関係法規に基づいた損害賠償請求等の法的解決手段を

とらせていただく場合がございます。


ebay lister english · pdf filethese image will be added to the image slots just like below....

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