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8 th March, 2016 Department of Industrial Policy and Promotion (DIPP) eBiz Portal – India’s G2B Single Window Portal for Making it Easier to Do Business

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Page 1: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

8th March 2016

Department of Industrial Policy and Promotion (DIPP)

eBiz Portal ndash Indiarsquos G2B Single Window Portalfor

Making it Easier to Do Business

2

Industry Requirement

bull Need for authentic information from a single website as tohow many licenses permits NoC etc are required to obtainfor setting up an Industry in any state

bull Need for online Single Window for all G2B services throughComposite Application Form amp Single Payment to CentralState Para-statal amp Private agencies

bull Need for Transparency on timelines status tracking alerts inorder to obviate physical visits to departments

Simplicity Transparency amp Predictability

3

Key Web Governance trends

Layne and Leersquos four-stage model

eGovernance maturity models predict a convergence towards consolidation of information and services Governments across the globe have already commenced a transformational journey towards a citizen centric service delivery model (eg OBLS (Singapore) BizPal (Canada) BusinessLink(UK)hellip)

Gartnerrsquos four-phases of E-Governance

4

eBiz Vision

eBiz Themeldquohellipradical shift in the Governmentsrsquo service delivery approach from beingdepartment-centric to customer-centricrdquo

ldquoto transform the business

environment in the country by

providing efficient convenient

transparent and integrated

electronic services to investors

and businesses throughout the

business life-cyclerdquo

5

eBiz-Portal ndash wwwebizgovin

6

eBiz License and Permit Wizard

7

List of Licenses and Permits required

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 2: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

2

Industry Requirement

bull Need for authentic information from a single website as tohow many licenses permits NoC etc are required to obtainfor setting up an Industry in any state

bull Need for online Single Window for all G2B services throughComposite Application Form amp Single Payment to CentralState Para-statal amp Private agencies

bull Need for Transparency on timelines status tracking alerts inorder to obviate physical visits to departments

Simplicity Transparency amp Predictability

3

Key Web Governance trends

Layne and Leersquos four-stage model

eGovernance maturity models predict a convergence towards consolidation of information and services Governments across the globe have already commenced a transformational journey towards a citizen centric service delivery model (eg OBLS (Singapore) BizPal (Canada) BusinessLink(UK)hellip)

Gartnerrsquos four-phases of E-Governance

4

eBiz Vision

eBiz Themeldquohellipradical shift in the Governmentsrsquo service delivery approach from beingdepartment-centric to customer-centricrdquo

ldquoto transform the business

environment in the country by

providing efficient convenient

transparent and integrated

electronic services to investors

and businesses throughout the

business life-cyclerdquo

5

eBiz-Portal ndash wwwebizgovin

6

eBiz License and Permit Wizard

7

List of Licenses and Permits required

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 3: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

3

Key Web Governance trends

Layne and Leersquos four-stage model

eGovernance maturity models predict a convergence towards consolidation of information and services Governments across the globe have already commenced a transformational journey towards a citizen centric service delivery model (eg OBLS (Singapore) BizPal (Canada) BusinessLink(UK)hellip)

Gartnerrsquos four-phases of E-Governance

4

eBiz Vision

eBiz Themeldquohellipradical shift in the Governmentsrsquo service delivery approach from beingdepartment-centric to customer-centricrdquo

ldquoto transform the business

environment in the country by

providing efficient convenient

transparent and integrated

electronic services to investors

and businesses throughout the

business life-cyclerdquo

5

eBiz-Portal ndash wwwebizgovin

6

eBiz License and Permit Wizard

7

List of Licenses and Permits required

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 4: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

4

eBiz Vision

eBiz Themeldquohellipradical shift in the Governmentsrsquo service delivery approach from beingdepartment-centric to customer-centricrdquo

ldquoto transform the business

environment in the country by

providing efficient convenient

transparent and integrated

electronic services to investors

and businesses throughout the

business life-cyclerdquo

5

eBiz-Portal ndash wwwebizgovin

6

eBiz License and Permit Wizard

7

List of Licenses and Permits required

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 5: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

5

eBiz-Portal ndash wwwebizgovin

6

eBiz License and Permit Wizard

7

List of Licenses and Permits required

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 6: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

6

eBiz License and Permit Wizard

7

List of Licenses and Permits required

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 7: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

7

List of Licenses and Permits required

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 8: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

8

Project Architecture

Department Users

Business User

eBiz Department Portal

(L2 Integration)

eBiz Payment Gateway

Shared Services Infrastructure

eBiz Platform

Nat

ion

al e

Go

vern

ance

Ser

vice

D

eliv

ery

Gat

eway

[N

SDG

]

Department Application

(L1 Integration)

Department Users

Why NSDG

eBiz G2B Portal

NSDG is now renamed as eKranti

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 9: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

9

Integration with eBiz

bull Success of eBiz is predicated on seamless Integration with partner departments (Central State Parastatal Government amp Private Agencies)

bull Solution specifically designed to handle variations in the levels of computerization at the departments

bull Level-1 ndashDesigned for department with back-end systems Front-end on eBiz integrates seamlessly with department system in back-end through NSDG

bull Level-2 ndash Designed for department with no computerization Both front-end and processing workflow will be developed on eBiz

bull Level-3 eBiz further envisions providing Composite services in such a manner that a single request from the business user is routed to the appropriate government authorities in a logically sequential manner

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 10: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

10

Integration with eBiz ndash Level-3 Integration

Investor

Ministry of Corporate Affairs (MCA)

Central Board of Direct Taxes (CBDT)

Employees State Insurance Corporation (ESIC)

1 Apply for Company Incorporation

2 Obtain Certificate of Incorporation

3 Apply for PANTAN

4 Obtain PANTAN from CBDT

5 Apply for Employer Registration

6 Obtain Registration Number

Today an Entrepreneur applies for clearance individually in sequence using prescribed Form for each service and submits to individual departments

10

Employees Provident Fund Organization (EPFO)

7 Apply for Employer Registration

8 Obtain Registration Number

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 11: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

11

Achievements ndash in public domain

bull eBiz platform ( wwwebizgovin ) with lsquoGuide Mersquo wizard - User answers series of short questions about his current or proposed business to create a customized list of the permits and licenses required from all levels of government

bull 20 Central Government services ndash Ministry of Corporate Affairs Central Board of Direct Taxes Department of Industrial Policy amp Promotion Reserve Bank of India Directorate General of Foreign Trade Ministry of Labour and Employment Department of Heavy Industry

bull 14 State services of Andhra Pradesh bull 2 services of Govt of NCT of Delhibull 14 State services of Odisha

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 12: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

12

Significant Achievement

bull Joined-up service (a true value of a single window system) with Composite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registration approval of Ministry of Labour and Employment ndash

bull INC29 - lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquo and lsquoCertificate of Incorporationrsquo from Ministry of Corporate Affairs lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from Central Board of Direct Taxes lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

bull Ministry of Labour and Employment (MoLampE) ndash lsquoRegistration under the Contract Labour Act 1970rsquo lsquoRegistration under the Building and other construction workers Act 1996rsquo lsquoRegistration under the Inter-State Migrant Workmen Act 1979rsquo lsquoEmployer Registrationrsquo from Employeesrsquo State Insurance Corporation amp Employeesrsquo Provident Fund Organisation

Interoperability ie seamless exchange of data among various Central Government Ministries achieved

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 13: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

13

eBiz Outcomes

bull Secure one stop shop for all investment and business related information and services 24X7 on a single portal

bull Eliminate the need to physically interface with various regulatory authorities at the Central State and local government levels

bull Allow a single payment to be made electronically against a composite application form for multiple services and the subsequent splitting and routing of payments to individual departments and agencies

bull Reduce the difficulties faced by investors and businesses in complying with regulatory requirements and improve the ease of doing business

bull Create a platform for multi-departmental cooperation in data sharingverification and service delivery

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 14: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

Annexure

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 15: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

15

Layne and Leersquos four-stage model

Catalogue- Online Presence

- Catalogue Presentation

- Downloadable Forms

Tech

no

logi

cal a

nd

Org

aniz

atio

nal

Co

mp

lexi

ty

Transaction- Services and Forms

on-line- Working databasesupporting online

transactions

VerticalIntegration

- Local systemslinked to higher level

systems- Within similarfunctionalities

HorizontalIntegration

- Systems integratedacross different

functions- real one stop

shopping for citizens

Integration CompleteSparse

Return to Main Presentation

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 16: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

16

Gartnerrsquos four-phases of E-Governance

Return to Main Presentation

StrategyPolicyPeopleProcessTechnology

Approval levelPublic domain

Presence

ExistingStaff

Streamlineprocesses

Web SiteOn-line Contents

Fee for infoPublic response

Interaction

Content mgmtIncreased support

staffGovernance

Knowledge mgmtE-mailContent mgmtMetadataData synch

SearchE-Mail (SR)

CompetitionConfidentialityprivacyFee for transactionE-authentication

Transaction

Skill Set ChangesSelf servicesPortfolio mgmtsourcingIncreased Business Staff

Business Process Re-engRelationship MgmtOn-line InterfacesChannel Management

Legacy Sys links withSecurityInformation accessSecure Com Network24 X 7 Infrastructure

Funding stream allocationAgency identityBig browser

Transformation

Job structuresRelocationtelecom OrgPerformance accountabilityPrivacy reducesMultiple-Program skills

Integrated servicesChange value chainNew Business processesServChange Relationship(G2G G2B G2C G2E)

New ApplicationsNew Data StructuresNew StandardsNew Interfaces

Source Gartner Research

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 17: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

17

Stakeholders for integration of end to end service

eBizStakeholders

STQC

ePAO State Treasury

Banks

NICSI NIC

Infosys

Partner Department

(Central State Para

Statal)

NISG Consulting DIPP

DeitY GoI

NSDG SSDG

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 18: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

18

eBiz Integration Architecture- L1

Nat

ion

al

Serv

ice

Del

iver

y G

atew

ayNSDG Supplied SPGeneric Adapter

SP Adapter

Business Logic Components

Departmentrsquos IT Application

Departmentrsquos IT Infrastructure

Async

request

Status checkBusiness

User

Downloaded eForm

Upload eForm

Infosys CDAC

CDACDepartment IT Team

Department IT Team

eBiz Portal

eBiz Specific

SAP Adaptor

CDAC Supplied SAP Generic Adaptor

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 19: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

19

Nat

ion

al S

ervi

ces

Del

iver

y G

atew

ay (

NSD

G)

Integration with eBiz ndash Level-2 Integration

bull Application Routingbull Processing (Scrutiny Approval)bull Communicationbull MIS Reporting

eBiz Department Portal

Department Users

Entrepreneur

In Level-2 integration applications forms submitted online is made available to department users through the eBiz Department Portal Application is routed through the various roles as per the department workflow for the service

eBiz Payment Gateway

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 20: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

20

Why NSDG eSangam

Without NSDG eSangam With NSDG eSangam

The National eGovernance Service Delivery Gateway (NSDG) eSangam simplifies the task of interconnecting various Govt Dept systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments

Return to Main Presentation

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 21: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

21

List of 20 Central Government Services

S No Ministry Dept Name Service Name

1 Ministry of Corporate Affairs Name Availability

2 Ministry of Corporate Affairs Director Identification Number

3 Ministry of Corporate Affairs Certificate of Incorporation

4 Ministry of Corporate Affairs Commencement of Business

5 Central Board of Direct Taxes Issue of Permanent Account Number (PAN)

6 Central Board of Direct Taxes Issue of Tax Deduction Account Number (TAN)

7 Reserve Bank of India Advanced Foreign Remittance (AFR)

8 Reserve Bank of IndiaForeign Collaboration-General Permission Route

(FC-GPR)

9 Employeesrsquo Provident Fund Organization Employer Registration

10 Employeersquos State Insurance Corporation Employer Registration

11 Petroleum and Explosives Safety Organization Issue of Explosive License

12 Directorate General of Foreign Trade Importer Exporter Code License

13Department of Industrial Policy and

PromotionIndustrial License

14Department of Industrial Policy and

PromotionIndustrial Entrepreneur Memorandum

Contdhellip

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 22: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

22

List of 20 Central Government Services

S No Ministry Dept Name Service Name

15 Reserve Bank of IndiaForeign Collaboration ndash Transfer of Shares

(FC-TRS)

16 Ministry of Labour and EmploymentRegistration under the Contract Labour

Act 1970

17 Ministry of Labour and EmploymentRegistration under the Building and other

construction workers Act 1996

18 Ministry of Labour and EmploymentRegistration under the Inter-State Migrant

Workmen

19 Central Board of Direct Taxes Changes or correction in PAN data

20

Department of Heavy Industry Issue of custom duty concession certificate

to entrepreneurs under project import

scheme

Back

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 23: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

23

List of 14 services of Andhra Pradesh

S No

Department Name Service Name

1 AP-Ground Water Department Permission to draw Ground Water

2 AP-Department of Factories Approvals of plans from Factories Department

3 AP-Department of Factories Factories License

4 AP-Department of Factories Annual Filing under Factories Act

5 AP-Fire Department NOC from Fire Services Department

6 AP-Department of Industries Industrial Incentives(Power)

7 AP-Department of Industries Industrial Incentives (VAT)

8 AP-Department of Industries Allotment of Scarce raw materials

9 AP-Department of Industries MSME Registration

10 AP-Department of Industries NOC Acknowledgement from GM DIC for MSME

11 AP-Department of Industries License for manufacturing Bulk Drugs and Formulations

12 AP - Department of Town amp Country Planning

Permission from TCP for Site and Building

13 Commercial Taxes Department VAT Registration

14 Commercial Taxes Department VAT Filing

Back

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 24: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

24

List of 2 services of Govt of NCT of Delhi

S No Department Name Service Name

1 Factories Department Factory Return Filling and

2 BSES Yamuna Power Limited New Power Connection

Back

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 25: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

25

List of 14 services of OdishaS No

Department Name Service Name

1 Industries Department Odisha Project Evaluation cum Allotment of Land

2 Directorate of Factories amp Boilers Odisha Registration under Boilers Act

3 Labour Directorate Odisha Registration under Shops and Establishment Act

4 Labour Directorate Odisha Registration of Establishment Employing Contract Labour

5 Water Resources Department Odisha Permission to draw Water for Industries-Ground Water amp

Surface Water

6 Directorate of Factories amp Boilers Odisha Approvals of Plan under Factories Act1948

7 Department of Energy Odisha New Power Connection

8 Housing and Urban Development Department Odisha

Permission for Site and Building

9 Directorate of Factories amp Boilers Odisha Factories License under Factories Act1948

10 Housing and Urban Development Department Odisha

Completion cum Occupancy Certificate

11 Commercial Taxes Organisation Odisha VAT Registration

12 Commercial Taxes Organisation Odisha CST Registration

13 Odisha State Pollution Control Board Consent to Establish

14 Odisha State Pollution Control Board Consent to OperateBack

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 26: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

26

Joined-up Services with 7 services ie INC29

Back

1 lsquoName Availabilityrsquo lsquoDirector Identification Numberrsquoand lsquoCertificate of Incorporationrsquo from Ministry ofCorporate Affairs

2 lsquoIssuance of PANrsquo amp lsquoIssuance of TANrsquo from CentralBoard of Direct Taxes

3 lsquoEmployer Registrationrsquo from Employeesrsquo StateInsurance Corporation (ESIC) and EmployeesrsquoProvident Fund Organization (EPFO)

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979

Page 27: eBiz Portal –India’s G2B Single Window Portal€“-India’s-G2B-Single...2 Industry Requirement •Need for authentic information from a single website as to how many licenses,

27

Joined-up Services of 5 Acts of Ministry of Labouramp Employment

Back

1 The Employeesrsquo Provident Funds and MiscellaneousProvision Act 1952

2 The Employeesrsquo State Insurance Act 19483 The Contract Labour (Regulation amp Abolition) Act

19704 The Building and Other Construction workers

(Regulation of Employment amp Conditions of Service)Act 1996

5 The Inter-State Migrant Workmen (Regulation ofEmployment amp Condition of Service) Act 1979