ebook patient experience

7/30/2019 eBook Patient Experience

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10 Mobile MUST DOs for Great Patient Experience

A systematized patient-centric healthcare system

aptitudes great patient experienceand MOBILITYis the facilitator for establishing this

seamless ecosystem.

Disparate apps would ease up few

processes here and there but would not

offer a holistic solution to address the

pain points of patients and providers.

Is there a way out?

A win-win situation for both patients and providers?

Yes adopt enterprise mobility!

Here are 10 Tips to Get You Started.

Providers struggle to keep up with the

changes by implementing mobile apps.

NO!Does it help?

Copyright Boston Technology Corporation


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Streamline Patient Registration1

Simplify the registration process for patients

with mobile devices

Enable bedside patient registration for critical

cases that need immediate treatment

Enable secure integration with patient

information (EHR, payers, family, etc.)

Subscribe patients to mHealth informatics

Automate appointment scheduling

Receive opt-in on mobile from patients for email,

SMS, direct mail or phone communication

from hospital


Total patient

registration

time for

diagnostics

is 15-17minutes

Did you know?



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Leverage Mobile for Patient Education2

Incorporate mobile devices such as iPads

to deliver educational videos to waiting

patients

E

education for self-care

Enable social health informatics for patient

participation and peer interaction.

Facilitate data mining of mobile devices to reveal societal and lifestyle patterns

for research and root cause analysis of diseases


Transform waiting periods to educational opportunities

Nationwide, patients spend an

average of 21 minutes as they wait

to see their docs, according to a

recent analysis of data from over

Doctor



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Add Value to Point of Care with Mobility Solutions4

Improve patient understanding with visual mobile solutions on tablets for

specialists to explain physiological processes, tests, expected results,

error margin, etc.

Healthcare providers in the U.S. will spend more than $4.4 billion on mobile point-of-care technology

in 2015, up from almost $2.8 billion in 2010, representing an annual growth rate of 9.9 percent

Support quality patient care by enabling video collaboration between

physicians and specialists for consensus on diagnosis and treatment plan

Save doctors time by enabling text and voice entry to update EHR

Enable dieticians, nurses, and therapists to check orders, keep track of special

needs, and review test results on mobile during ward rounds

Annual growth rate9.9%

2010

1

2

3

45

2.8 billion

67

8

9

2015

1

2

3

45

4.4 billion

67

8

9




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Streamline Hospital Workflow5

Automate appointment scheduling by integrating EHR with Hospital

Information System (HIS)

Reduce administrative workload and divert staff to patient care

Optimally leverage medical specialists time for greater coverage

of patients

Streamline hospital processes by enabling data transfer through simple

to use, single tap mobile solutions

I

across wards, front desk, nurses, doctors, and other approvers

Minimize resource wastage


17.4%24.2%

58.4%

A caregiver spends

58.4% of his/hershift time in

documentation

Miscellaneous Delivering Patient Care



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Optimize Hospital Administration6

Enable hospital staff to work on the go doctors, nurses, clinicians, front

desk, ward staff, etc.

Speed up patient release processes by enabling quick approvals on mobile

dashboards

Enable instant alert mechanisms across departments during

emergencies

Enable 24x7 quality healthcare with mobile solutions that enable remote con-

sultation and treatment in the absence of specialists

Ensure quick communication with Payer as required through mobile apps

L

development costs

Here is why optimizing hospital administration is important!

According to the AHA, in 2011 approximately 5,754 registered hospitals existed

in the U.S. , housing 942,000 hospital beds along with 36,915,331 admissions.

By 2020, a shortage of 91,500 physicians is expected in the U.S.




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Improve Operative Performance & Outreach8

Enable 24x7 effective healthcare through mobile solutions that enable

remote consultations and surgical assistance

Enable mobile video conferencing tools to support collaborative

diagnosis for accurate treatment

Extend the outreach of healthcare to remote and rural areas with

remote mobile healthcare solutions

Support surgical training modules on tablets for surgeons to view and

participate in interactive medical procedures

Assist surgeons by displaying endoscopic camera views, echo images, etc., onmobile devices

25

20

15

10

05

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

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$3.9 billion

$8.9 billion

$20.9 billion

The U.S. market for advanced patient monitoring systems




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Reduce Patient Readmissions9

Ensure patient understanding of

post-operative and post-release

instructions through secured email

to patient and nominated family

membersEmpower patients with mobile

access to EHR

Enable mobile calendar for

patients to review appointments,

and automate appointment andprescription reminders

Enable post-discharge video conference with doctor if needed

Support self-care by providing accredited health monitoring mobile

devices for patients to take home

Reduce patient readmission rate

Fact

75 percent of Medicare hospital readmissions (4.4 million patients)

may be preventable, suggesting potential savings of up to $12 billionin annual Medicare spending.




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Contact us

Boston Technology33 Boston Post Road West, STE 160

MarlboroughMA-01752

USA sales:+1 781-583-1144fax: +1 508-519-9180

email: [email protected]



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