ebook research
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Business Research ReportThai International Students attitudes towards reading E-Books: A
Statistical Analysis of the Prevalence of E-Books as Educational
Tools amongst international students
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Table of Content
Abstract 2
Introduction 2Research Objective 5
Literature review 5
- The Model 9
Hypotheses development 10
Research methodology 12
- Sample Plan and Size
- Questionnaire Design
- Data Collection
Data Analysis 12
- Limitations 25
- Further studies 25
- Recommendation 26
Reference 28
Appendices 30
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Abstract
The trends of digital reading are driven by the advanced continuous development of the
worlds information technology system and devices. Digital reading devices are likely to evolve into
multi-function platforms, driven by the trend of digital convergence. Thailand, as a developing nation,
the prevalence of electronic reading amongst the populace is significantly lower than in its moredeveloped neighbors such as Japan and Taiwan. Thus, this paper aims to quantify middle to upper
class Thai international students interest in using E-Books, and ability to successfully manipulate e-
materials. Once reader interest and usability are assessed this paper will aim to determine whether
international schools can benefit financially from such a change in materials. The paper concludes
with the discussion of managerial implications and offers recommendations to the International
Institutions in Bangkok.
Introduction
E-Books are digitized, electronic books. They can be purchased at almost all popular book
stores, directly from publishers and through the internet. They enable the quick dissemination of
information and are being utilized by international organizations such as the United Nations to
distribute valuable statistics efficiently. E-Books can be read on specific eBook readers such as the
Kindle by Amazon as well as on PCs, tablets and mobile devices such as Apples IPAD. From a
consumers perspective, e-readers represent a form of smart reading. In the space that a comparably
sized print book needs, an e-reader can potentially contain thousands of e-books, limited only by its
memory capacity. It is much lighter, faster, and more convenient to transport. With e-books, users can
quickly and easily access the internet and download information when traveling (Lai, Chang, 2010).
Furthermore, E-books can improve the reading experience by providing access to a wealth of
information or to richer forms of parallel information through built-in dictionaries, hyperlinks, and
text-to-speech functions (Renner, 2008). These traits convenience (the ability to use it anywhere
and anytime), compatibility (approximating the book experience), and media richness (hyperlinking)
represent potentially important determinants of user willingness to be explored in this study.
Additional advantages of e-books include their stand-alone capability (no computer required), fast
downloading, thin cases, large storage capacity, and access by either wired or wireless internet. Given
the growing importance of digital reading, digital reading devices are likely to evolve into multi-
function platforms, driven by the trend of digital convergence. Digital content providers must thus
consider both technological issues and the behavior of the users.
Although E-Books are not a new phenomenon, their popularity has only increased in the last
decade (Flood, 2012). Introduced in the early 1970s E-Books struggled for almost thirty years to gain
a foothold in the publishing market. E Readers were difficult to use, could not take notes and the lack
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of ematerials made them highly inefficient. Recent changes in E-Book readers though, which allow
students to bookmark, take notes, read several E-Books simultaneously and access the internet have
led to a surge in E-Book sales since the year 2000. E-books are beneficial to governments, individuals
and publishers alike. For readers E-Books allow easy access to diverse sources as well as almost live
access to news and statistics worldwide. For governments E-Books may allow a greater percentage of their populations access to education. As E-Books can have a significant impact on the cost of
education their usage can make education more widely available to individuals of different social
classes as well as to poorer nations which cannot afford paper based textbooks for all of their students.
For publishers E-Books offer the chance to maintain higher diversity without concern for in store
inventory (Doiron, 2011).
As this study will examine E-Book usage in Thailand an examination of the local Thai E-
Book market in general will form the context for this study. As a developing nation, the prevalence of
E-Book readers amongst the populace is significantly lower than in its more developed neighbors
such as Japan and Taiwan. Furthermore a lack of statistical information on E-Book usage has made
few if any posed to predict trends in the local eBook market. Yet the Thai governments surprising
recent decision to begin replacing paper based textbooks with e-books is a groundbreaking financial
decision that may save the Thai taxpayers billions of baht (Boonnoon, 2010). Utilizing a 67 million
baht investment to purchase tablets from China for all governmentally schooled elementary school
students, the Thai government seeks to save more than 50% of their current textbook budget
recouping the initial investment within the first five years. Yet the lack of understanding of the Thai
education market, due to a lack of significant analysis of students E-Book habits, have left many
questioning whether the governments new program will succeed. Unfortunately E-Book usage in
educational institutions worldwide has remained low, with few if any schools replacing textbooks
with E-Books. As a progenitor in the field, Thailand may prove to be the worlds test case. Yet
opponents concerns about the efficacy of E-Book usage in schools include:
1. Will students use their tablets for non-educational purposes?
2. How quickly will students be able to become proficient in E-Book usage?
3. Will E-Books be widely available in multiple languages?
To address these concerns will require a significant longitudinal study on E-Book usage as
well as test studies in representational schools. Irregardless of the growing diversity of materials, the
low cost of purchase and the increased usability of E-Readers will ensure that E-Books will continue
to gain prominence throughout the world.
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Research Objective
As international schools are unrestricted by the Thai ministries recent decision to replace
paper based books with E-Books, it must respond to the needs of their high paying students. This
paper aims to quantify middle to upper class Thai international students interest in using E-Books,
and the ability to successfully manipulate E-Materials. Once reader interest and usability are assessedthis paper will aim to determine whether international schools can benefit financially from such a
change in materials.
Literature review
Due to a dearth of research on the prevalence of eBook usage, a substantial literature review
will be difficult. As the history of the eBook has been clearly delineated by several authors, and its
usage in certain test countries such as Japan, England and the United States has been briefly studied,
the literature review will focus on this history and these nations. Unfortunately no significant research
has been conducted on developing nations, making an analysis of eBook usage in the developing
world almost impossible. The eBook was first used in 1970. Due to lack of efficient eBook readers,
few utilized them. Since the year 2000, though, eBook usage has increased exponentially. Although
first gaining prominence for novels, comics and other leisure reading, its usage by credible
organizations such as the World Trade Organization (WTO), United Nations and most governments
worldwide has increased peoples usage of this medium for academic purposes and education. As
eBook readers have improved, E-Books have gained many advantages over paper based books
(Ballhaus, 2011). According to Schilit (1999), E-Books have six main advantages over paper based
books:
(1) distribution;
(2) mobile information access;
(3) organizing;
(4) searching
(5) filtering; and
(6) supporting different modes of reading.
Schilits findings were supported by a similar studies conducted by Cox and Ormes (2001)
and Burk (2001) which argued that e-books are more beneficial than paper based books not only for
readers but for publishers as well as they have no limitation on environment for readers, faster
publishing speed, lower publishing costs, larger storage capacity, and interactive feedback between
authors and readers.
In order to assess readers interest and usage capabilities this study will examine the effect of six
constructs on the dependent variable namely users intent to use E-Books. These six constructs includemedia richness (MR), convenience, defined as the easy, fast access to information, perceived ease of
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use (PE), perceived usefulness (PU), compatibility(CM) defined as suitability to ones lifestyle-easy
to transport, and high storage capability, and perceived barriers (PB). These constructs have been
chosen because of their proven success in testing user acceptance of new technology. Developed by
Davis et al. (1989), the Technology Acceptance Model (TAM) has been used to evaluate computer
usage behavior. According to TAM perceived usefulness (PU)-defined as the degree to which a person believes that using a particular system would enhance his or her job performance and
perceived ease-of-use (PE) the degree to which a person believes that using a particular system
would be free from effort are the two main factors influencing a users decision to try a new
technology or replace an existing technology with a new one. Tam based studies have provided
substantial evidence supporting the idea that PE and PU have a significant impact on users decision
to implement new technology. For example in virtual worlds (Fetscherin and Lattemann, 2008), e-
commerce (Bosnjak et al., 2006; Gefen et al., 2003; Gefen and Straub, 2000; Plouffe et al., 2001),
digital libraries (Hong, 2002), broadband internet (Oh et al., 2003), Web 2.0 (Shin and Kim, 2008),
and virtual communities (Lin, 2006) both PE and PU proved strong indicators of the upcoming
technologies future success. Furthermore empirical support for the influence of PEOU and PU has
been demonstrated in the context of e-learning (Chiu and Wang, 2008; Lee, 2006; Rocaa and Gagne
b, 2008), which can be used as a strong indicator for the success of E-Books since users may use
dedicated e-book readers for reading or learning. The compatibility with the users lifestyles or the
convenience of use are additional strong indicators for the success of technology. In a rapidly
changing world in which multi-tasking has replaced focused singular activities, technologies are
judged on their ability to increase an individuals ability to multitask and to lower the amount of time
required by a task. According to Berry et al., 2002 and Seiders et al., 2000, 2007 the time spent by
consumers when making purchases can be viewed as an investment or a cost and plays an important
role in consumer perceptions of the convenience of a service. If waiting occurs it constitutes a loss of
time and may be construed as psychological suffering by consumers. Not only the ability to access
several E-Books simultaneously but the ease with which users gain access resources such as
dictionaries and translators and the internet should positive effect users experience and purchasing
patterns. An examination of similar time saving technologies such as the internet, wireless
communication technologies and other value-added services developed from mobile business shows
that their convenience ensures stable growth and consistent market share. According to Mueller-
Veerse (2000) seven characteristics of mobile value-added services add to their growth potential and
market stability including:
(1) ubiquity;
(2) availability;
(3) security;
(4) convenience;
(5) location;
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(6) instant connectivity; and
(7) personalization.
Such compatibility and convenience extends beyond the readers use of E-Books. Convenience of
purchase further adds value to E-Books which can be purchased online which makes then alwaysavailable. Overall, these functions and services can increase users perceptions of convenience
towards e-book readers, in turn affecting their perceptions of E-Books usefulness and subsequently
the readers intention to use. The interrelatedness of user compatibility/convenience, PEU and PU is
the key reason that to interpret these factors will require multivariate analysis. Such
interconnectedness has been supported by studies such as Chau and Hu (2001) whose examination of
the adoption of long-distance medical technologies by professional medical personnel found that
compatibility has a strong impact on perceived usefulness. Another study by Oh et al. (2003) showed
that compatibility is strongly correlated with users perceived ease of use in the context of broadband
internet. Further studies on mobile technologies by Wu and Wang (2005) found that there was a direct
causal relationship between users intention to use a product, the PEU and compatibility.
Another construct, Media richness/Information richness has been defined by Daft and Lengel (1984)
as the ability of a communication medium to reproduce the information sent over it, and the ability
of information to change individuals understanding in a given period of time respectively. Another
definition offered by Dennis and Kinney (1998) argue that media richness refers to the immediacy of
feedback and multiple cues. The faster, more accurately the information can be expressed the higher
the informations richness. (Daft and Lengel, 1984). Daft and Lengel (1986) later expanded on their
ideas in their Media Richness Theory which locates the connection between information richness and
media in the capacity of media to convey rich information. Media with greater richness can convey
greater amounts of information, as well as reduce uncertainty and vagueness in communication. Such
richness has been reflected in recent technology as the ability of the technology to process several
different tasks, as well as its ability to express and clarify uncertain information. As E-Books allow
for the rapid dissemination of information, provide users with the ability to access multiple sources of
information in a highly organized digestible format increasing the geographical distance and
communication of information they have a high media richness. As such a direct correlation between
users perception of E-Books media richness and their interest in purchasing the product can be
detected. Media richness also has an effect on the usersPEU whose interrelatedness will be further
explored in this study. According to Boehlefeld (1996) differences in methods of information
expression in different media, when understood, increase the efficiency of such media in turn helping
people to understand how to use such media. Furthermore, Lim and Benbasat (2000) also observed
that media richness is positively correlated with perceived usefulness. As e-book readers represent a
new type of electronic media in which content is delivered over wireless or wired internet and their
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users believe that an e-book reader is capable of delivering rich information or content a positive
relationship between media richness and users PEU may exist. Hence, media richness should affect
users perceptions of usefulness and their intention to use e-book readers. Perceived barriers include
all factors which hinder the use of E-Books(Nelson, 2008). Such factors include those factors which
make it more difficult for students to gain access to E-Books or to successfully manipulate them. Themost clearly delineated barrier is the lack of use of E-Books in the Thai international school system.
As schools are still predominantly using paper based textbooks students are encouraged by their
schools, and have financial motivation (schools provide paper based textbooks free of charge but not
E-Books) to continue to utilize paper based textbooks. This is further exacerbated by the lack of
instruction in the use of E-Books in Thai International schools. Students must themselves learn to
utilize eBook technology, find and purchase the needed materials and cope with differences between
the paper based books used and school and their own E-Books. According to a recent study by
EILEEN WOOD & JULIE MUELLER, Wilfrid Laurier University, Waterloo on Teachers
Perceptions: barriers and supports to using technology in the classroom the largest barriers to the
utilization of new technology in the school are teachers lack of comfortability with the new
technology, a lack of proper integration by the schools into the curriculum and a lack of proper
instruction on how to manipulate the new technology. As such these barriers are a significant factor
for students when they anticipate their intended usage of E-Books.
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Research model
Independent Constructs:
1. Perceived Usefulness (PU)
2. Media Richness (MR)
3. Perceived Ease of Use (PE)
4. Compatibility with lifestyle (CM)
5. Perceived barrier (PB)
6. Convenience (CN)
Dependent Variable: Frequency of Use of E-Books/ Intended Frequency of Use of E-Books
For the purpose of this study media richness will refer to the students perception of their
ability to access diverse materials more efficiently than with paper based materials. Perceived
barriers will include the lack of access to E-Books or the lack of usage of E-Books in their
schools. As all of the students surveyed were middle to upper class financial constraints will
not be considered. Ultimately the study will examine the effect of the six constructs on the
usage frequency and intended usage frequency of E-Books. A rotational component will
matrix will be used to reduce the constructs and examine any correlations between them.
Lastly a two way Anova test will be carried out to ascertain whether demographics such as
gender and age effect the correlations between the reduced constraints and the intended
frequency of use. Usage frequency and anticipated usage frequency will be adopted as a
measure of both students interest and their comfortability with the technology of E-Books.
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Hypothesis
Perceived Ease of Use (PEU)
Null Hypothesis:Students interest in, ability to use and purchasing decisions concerning E-Books will not be affected
by their perceived ease of use.
Alternative Hypotheses
Students interest in, ability to use and purchasing decisions concerning E-Books will be affected by
their perceived ease of use.
Perceived Usefulness
Null Hypothesis:
Students interest in, ability to use and purchasing decisions concerning E-Books will not be affected
by their perceived usefulness.
Alternative Hypotheses
Students interest in, ability to use and purchasing decisions concerning E-Books will be affected by
their perceived usefulness.
Media Richness
Null Hypothesis:
Students interest in, ability to use and purchasing decisions concerning E-Books will not be affected
by their perception of E-Books media richness.
Alternative Hypotheses
Students interest in, ability to use and purchasing decisions concerning E-Books will be affected by
their perception of E-Books media richness.
Compatibility
Null Hypothesis:
Students interest in, ability to use and purchasing decisions concerning E-Books will not be affected
by their perception of E-Books compatibility with their lifestyles.
Alternative Hypotheses
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Students interest in, ability to use and purchasing decisions concerning E-Books will be affected by
their perception of E-Books compatibility with their lifestyles
Convenience
Null Hypothesis:
Students interest in, ability to use and purchasing decisions concerning E-Books will not be affected
by their perception of the convenience E-Books afford.
Alternative Hypotheses
Students interest in, ability to use and purchasing decisions concerning E-Books will be affected by
their perception of the convenience E-Books afford.
Perceived Barriers
Null Hypothesis:
Students interest in, ability to use and purchasing decisions concerning E-Books will not be affected
by their perception of the barriers to their use of E-Books.
Alternative Hypotheses
Students interest in, ability to use and purchasing decisions concerning E-Books will be affected by
their perception of the barriers to their use of E-Books.
ANOVA
To test the effect of demographics on the intended frequency of use of E-Books a two way ANOVA
test will be conducted to demonstrate the effects of gender and age on the participants. Financial data
will not be examined as it was used solely to limit the group not as a tested variable. Furthermore
students majors will not be considered as there was not enough consistency that is there were not
enough students in each major to be statistically significant.
Hypothesis 1
o Null hypothesis: Gender has no effect on students' frequency and intended frequency
of use of E-Books.
o Alternative hypothesis: Gender has an effect on students' frequency and intended
frequency of use of E-Books. Hypothesis 2
o Null hypothesis: Age has no effect on students' frequency and intended frequency of
use of E-Books.
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o Alternative hypothesis: Age has an effect on students' frequency and intended
frequency of use of E-Books. Hypothesis 3
o Null hypothesis: There is no interaction between students' gender and age to the
frequency ad intended frequency of use of E-Books. That is, the effect of all
constructs on the students frequency of use and intended frequency of use of E-
Books is the same for all ages and genders.
o Alternative hypothesis: There is interaction between students' gender and age to the
frequency ad intended frequency of use of E-Books. That is, the effect of all
constructs on the students frequency of use and intended frequency of E-Books is
different for all ages and genders.
Methodology:
Sample Plan and Size
The sample size is 150 students who attend international school in Bangkok. The ages ranged
from 13-22, with students studying either in high school, college or graduate school. Out of the
sample collected, 47% were male and 53% were female with students chosen using stratified
sampling to ensure an a higher proportion of students under age 22, and an even proportion of college
and graduate students.
Questionnaire Design
Both a qualitative and a quantitative approach is used in this research. A questionnaire is divided into
2 main parts. Parts A will be composed of multichotomous and dichotomous questions, and Parts B
will utilize the six-point Likert scales with anchors as Strongly Disagree, Disagree, Less Likely
Disagree, Less Likely Agree, Agree, and Strongly Agree. A Likert scale will be utilized to
measure students attitudes. Parts B will be composed of 23 items comprising six dimensions
perceived usefulness, perceived ease of use, convenience, compatibility, media richness, and
perceived barriers to the use of E-Books. Questions will be varied and repeated to ensure continuity of
response. Students will be surveyed concerning their gender, employment, school majors, native
language and main reading language in order to form a qualitative assessment of the market. Financial
data will be collected to ensure that all participants are middle to upper class.
Data CollectionTARGET GROUP
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The target group of the research is students at International Education Institutions in Thailand
including Mahidol, Chulalongkorn, Thammasart, Asumption University (ABAC), Sasin Graduate
School, Stamford, etc. Students have been chosen to be the focus of the study for several reasons:
1. Students are the fasting growing segment of the population to read E-Books
2. Students are the second most likely segment of the population to try new technologies after
computer workers.
3. Educational materials in eBook format will be utilized primarily by students
4. The financial decisions of international schools are most largely affected by their students
preferences
5. International students are the most likely segment of the Thai population to read in English,
the primary language in which E-Books are published
Data Analysis
The sample group is composed of students, all of whom study in English. While 60% of the students
are native Thai speakers, 66% read e-books only in English. The group is divided into three age
segments with 41.3% in the under 22 age group, 38% in the 23-34 age group and 20% in the over 34
age group. A larger percentage of those surveyed have been chosen in the younger group as it
represents the group most likely to utilize new technology and the schools with the biggest financial
incentive to switch from paper based to etextbooks. As all of those surveyed are students as their
primary occupation, the information collected on employment status and salary demonstrate a higher
unemployment rate and lower salary base than would be expected for middle to upper class
individuals. Many of those surveyed expressed that they still reside at home or receive an allowance
from their parents which compensates for their unemployment or lower salary and will still make it
possible for them to purchase e reading materials.
Native Language
Frequenc
y Percent
Valid
Percent
Cumulative
PercentValid English 23 15.3 15.3 15.3
Thai 90 60.0 60.0 75.3other 37 24.7 24.7 100.0Total 150 100.0 100.0
The main language(s) you e-read inFrequenc
y Percent
Valid
Percent
Cumulative
Percent
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Valid English 99 66.0 67.3 67.3Thai 30 20.0 20.4 87.8other 18 12.0 12.2 100.0Total 147 98.0 100.0
Missing System 3 2.0
Total 150 100.0
Age
Frequenc
y Percent
Valid
Percent
Cumulative
PercentValid under 22 62 41.3 41.6 41.6
23-34 57 38.0 38.3 79.9above 35 30 20.0 20.1 100.0Total 149 99.3 100.0
Missing System 1 .7 Total 150 100.0
Employment Status
Frequenc
y Percent
Valid
Percent
Cumulative
PercentValid Student/Unemployed 111 74.0 76.6 76.6
Employed 34 22.7 23.4 100.0
Total 145 96.7 100.0 Missing System 5 3.3 Total 150 100.0
Monthly Personal Income/Allowances
Frequenc
y Percent
Valid
Percent
Cumulative
PercentValid unemployed 41 27.3 28.7 28.7
less than 10000 10 6.7 7.0 35.710000-19999 22 14.7 15.4 51.020000-29999 30 20.0 21.0 72.030000-39999 24 16.0 16.8 88.8above 40,000 16 10.7 11.2 100.0
Total 143 95.3 100.0 Missing System 7 4.7
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Total 150 100.0
Education
Frequenc
y Percent
Valid
Percent
Cumulative
PercentValid high school graduate 25 16.7 16.7 16.7 bachelor degree 85 56.7 56.7 73.3above master degree 40 26.7 26.7 100.0Total 150 100.0 100.0
95% of those surveyed have in fact read E-Books before though where and why has not been
ascertained. 94.7% of those surveyed own a device capable of reading E-Books, though as the three
most used devices are devices whose main function is not reading E-Books, the data gathered does not
reflect for what purpose these devices have been purchased nor what percent of time spent using these
devices is spent on reading E-Books. (41.33% use iPhones, 36% use IPADs and 48.66% use laptops).
Surprisingly, the percentages for what ematerials do you read? is quite similar with almost as many
individuals using enewspapers, and E-Books as use emagazines and the web browsing function on
their edevice. As enewspapers and E-Books are related to education these high percentages reflect an
opportunity for growth in the market. A low 16 percent use their edevice to read etextbooks though
this may reflect a lack of usage by their educational facilities themselves rather than a personal choice
on the part of the students. The clearest threat to the spread of eBook usage in schools is the students
preferences for only reading E-Books for short periods of time as is reflected in the fact that 40.7 %
only read E-Books for 30 minutes or less, 31.3% read between 30 minutes and one hour and a mere .
7% percent read for three hours of more. As a majority of schools require students to study for an
hour or more at a time, such results could demonstrate a hindrance to replacing all paper based
textbooks with E-Books. The fact that 77.3 percent of those surveyed only read books from 1-10 days
a month could support the conclusion that students prefer paper based books or could reflect a lack of
availability in their schools.
To test the effect of the demographics of those surveyed on their intended frequency of reading E-
Books two, two way Anova test will be conducted measuring the effects of gender and age on the
students frequency of use and intended frequency of use respectively.
Between-Subjects Factors
Value Label NGender 1 Men 70
2 Women 799 Missing Value 1
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Age
1 under 22 622 22-34 573 above 34 309 Missing Value 1
Tests of Between-Subjects EffectsDependent Variable: IT
Source
Type III
Sum of
Squares df
Mean
Square F Sig.Corrected
Model
2.576 a 6 .429 .603 .727
Intercept 276.309 1 276.309 388.146 .000Gender 1.101 1 1.101 1.547 .216
Age .427 2 .213 .300 .741Gender *
Age
.262 2 .131 .184 .832
Error 101.797 143 .712 Total 3026.00
0
150
Corrected
Total
104.373 149
As all three p values are greater than .05%, gender, age and gender and age together do not
have a statistically significant effect on frequency of use of eBook and intended frequency of use of
E-Books.
To test the interrelatedness of the constructs and their effect on the dependent variable
multivariate analysis using a rotational component matrix will be implemented. Multivariate analysis
aims to reduce and summarize a series of interrelated variables to simultaneously quantify their effect
on a dependent variable. More specifically this study attempts to observe the effect of six constructs
on the interest in and purchasing decisions of E-Books by Thai international school students. Part A
of the survey measured nonmetric variables related to students past and anticipated behavior with E-
Books. Part B of the survey utilized a Likert scale to measure metric values related to students
interest in E-Books, perception of ease of use, perceived usefulness, perceived media richness,
perceived compatibility with their lifestyle, perceived convenience and perceived barriers. The mean,
standard deviation, and analysis n (to determine the number of surveys included in the analysis) were
conducted for each of the survey questions to ascertain the variability in the data, and to determine
whether the factors must be standardized. Although the mean, standard deviation and n analysis were
found for each of the survey questions this data may be misleading as it assumes equal distances
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between the different numbers on the Likert scale. A 95% confidence interval was not calculated as
the small size ensured that any predictions would not be predictive of the mean population at large.
Descriptive Statistics
MeanStd.Deviation
AnalysisN
E-book enables me to download information/content quickly when reading. 4.70 .947 141
Reading e-books saves my effort in reading. 4.41 1.109 141
Reading e-books enables me to read information/content quickly. 4.48 1.066 141
Reading e-books is my favorite manner of reading. 4.00 1.201 141
Reading e-books does not conflict with my past manner of reading. 4.18 1.148 141
For me, reading e-books replaces reading paper-based books 3.91 1.328 141
Reading e-books enables me to get reliable information/content. 4.18 1.080 141
Reading e-books enables me to get rich information/content. 4.33 1.012 141
Reading e-books provide diverse types of information/content such as voice and image. 4.62 .998 141
I would read e-books, but I dont know where to get access to e-books I want to read. 3.74 1.471 141
I would read e-books, but currently, e-books are not available in my native language. 3.57 1.460 141
I find e-books expensive compare to paper-based books. 3.37 1.354 141
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Communalities
Initial Extraction
E-book enables me to download information/content quickly when reading. 1.000 .714
Reading e-books saves my effort in reading. 1.000 .653
Reading e-books enables me to read information/content quickly. 1.000 .748
Reading e-books is my favorite manner of reading. 1.000 .644
Reading e-books does not conflict with my past manner of reading. 1.000 .683
For me, reading e-books replaces reading paper-based books 1.000 .744
Reading e-books enables me to get reliable information/content. 1.000 .687
Reading e-books enables me to get rich information/content. 1.000 .684
Reading e-books provide diverse types of information/content such as voice and image. 1.000 .574
I would read e-books, but I dont know where to get access to e-books I want to read. 1.000 .627
I would read e-books, but currently, e-books are not available in my native language. 1.000 .759
I find e-books expensive compare to paper-based books. 1.000 .662
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Rotated Component Matrix a Component
PU/Media
RichnessPEU
Compatibility
with lifestyle
Perceived
Barrier Reading e-books enables me to get reliable
information/content..787
Reading e-books enables me to get rich
information/content..719
Reading e-books provide diverse types of
information/content such as voice and image..701
Reading e-books enables me to read information/content
quickly..800
E-book enables me to download information/content
quickly when reading..788
Reading e-books saves my effort in reading. .703
Reading e-books does not conflict with my past manner
of reading..785
For me, reading e-books replaces reading paper-based
books.772
Reading e-books is my favorite manner of reading. .718
I would read e-books, but currently, e-books are not
available in my native language. .847
I find e-books expensive compare to paper-based books. .757
I would read e-books, but I dont know where to get
access to e-books I want to read..592
Extraction Method: Principal Component AnalysisRotation Method: Varimax with Kaiser Normalization
a. Rotation converged in 6 iterations.
Using the mean score for the related questions on each of the constructs a univariate analysis was
conducted to observe the correlation between high scores in 3 of the constructs namely perceived ease
of use, compatability, and media richness as well as the correlation between low scores in perceived
barriers and high frequency of use/ anticipated frequency of use. A dummy scale was created to
compare current frequency of use as calculated monthly defined according to the following scale:
1-5 times a month received a score of 1, 6-10 times a month received a score of 2, 11-15 times a
month a score of 3, 16-20 times per month a score of 4 and 20-25 times per month a score of 5 and
more than 25 times per month a score of 6. tSuch scores were then averaged with the students
response concerning anticipated frequency of use if e materials were readily available. Although
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finding the mean, distorts the radical difference between actual measurements (real frequency) and
anticipated frequency (a more biased measurement) based on the data available it is the most
consistent means of generating a quantitative measurement of frequency/anticipated frequency of use.
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R Square
Change F Change df1 df2
Sig. F
Change1 .581 a .338 .318 .841 .338 16.977 4 133 .000 1.931
Sum of Squares df
MeanSquare F Sig.
Regression 48.008 4 12.002 16.977 .000 a
Residual 94.028 133 .707
Total 142.036 137
a. Predictors: (Cons tant), Perceived Us efulness / Media Richness, Perceived Ease of Us e, Com patibility with lifestyle, PerceivedBarrier
b. Dependent Variable: Assuming that I have access to an electronic device, I intend to use them for reading e-books on a w eekly basis.
Standardize
dCoefficients
B Std. Error BetaLower Bound
Upper Bound Zero-order Partial Part Tolerance VIF
(Constant) 4.208 .072 58.707 .000 4.066 4.350
Perceived Us efulness /Media Richnes s
.418 .073 .407 5.760 .000 .274 .561 .398 .447 .406 .998 1.002
Perceived Ease of Use .392 .074 .377 5.328 .000 .246 .537 .372 .419 .376 .996 1.004
Compatibility with lifestyle .150 .072 .147 2.089 .039 .008 .291 .165 .178 .147 .998 1.002
PerceivedBarrier .103 .072 .101 1.423 .157 -.040 .247 .117 .122 .100 .998 1.002
Correlations
Model Summary b
Model R R Square
Adjusted R
Square
Std. Error of the
Estimate
Change StatisticsDurbin-
Watson
a. Dependent Variable: Assuming that I have access to an electronic device, I intend to use them for reading e-books on a w eekly basis.
Collinearity Statistics
1
a. Predictors: (Cons tant), Perceived Us efulness / Media Richness, Perceived Ease of Us e, Com patibility with lifestyle, PerceivedBarrier
b. Dependent Variable: Assuming that I have access to an electronic device, I intend to use them for reading e-books on a w eekly basis.
ANOVA b
Model1
Coefficients a
Model
UnstandardizedCoefficients
t Sig.
95.0% ConfidenceInterval for B
BUSN 6140 Business Research BUSINESS RESEARCH REPORT
Regression Analysis
Regression analysis was utilized to ascertain whether the null hypothesis that the four
constructs derived from the reduced correlation matrix would not affect the dependent variable:
intended frequency of use could be rejected. According to the null hypothesis perceived ease of use,
perceived usefulness and media richness would not positively correlate with higher intended
frequency of use and perceived barrier to use would not correlate negatively with intended frequency
of use.
From the tables above, we can conclude that the constructs (Perceived Usefulness / Media
Richness, Perceived Ease of Use, Compatibility with lifestyle, Perceived Barrier) are related to the
dependent variable as they each have a significance that equates to .000 (less than 0.05). We can infer
that Perceived Usefulness / Media Richness, Perceived Ease of Use, Compatibility with lifestyle, and
Perceived Barrier are related to the peoples intent to use e-book readings on a weekly basis with the
first three independent variables increasing ones frequency and the final construct decreasing it. These
results support the fact that of those surveyed all who possessed e-reading devices had in fact read E-
Books.
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R SquareChange F Change df1 df2
Sig. FChange
1 .464 a .216 .192 .937 .216 9.343 4 136 .000 2.025
Sum of Squares df
MeanSquare F Sig.
Regression 34.284 4 8.571 11.318 .000 a
Residual 102.993 136 .757
Total 137.277 140a. Predictors: (Constant), Perceived Usefulness / Media Richness, Perceived Ease of Use, Compatibility with lifestyle, PerceivedBarrier
b. Dependent Variable: Given that I have access to e-books, I predict that I would use them on a weekly basis.
Standardized
Coefficients
B Std. Error BetaLower Bound
Upper Bound Zero-order Partial Part Tolerance VIF
(Constant) 4.234 .073 57.774 .000 4.089 4.379
Perceived Usefulness /Media Richness
.194 .074 .196 2.639 .009 .049 .340 .196 .221 .196 1.000 1.000
Perceived Ease of Use .221 .074 .223 3.002 .003 .075 .366 .223 .249 .223 1.000 1.000
Compatibility with lifestyle .391 .074 .395 5.316 .000 .246 .536 .395 .415 .395 1.000 1.000
PerceivedBarrier .075 .074 .075 1.016 .312 -.071 .220 .075 .087 .075 1.000 1.000
Model Summary b
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
Change StatisticsDurbin-Watson
Collinearity Statistics
1
a. Predictors: (Constant), Perceived Usefulness / Media Richness, Perceived Ease of Use, Compatibility with lifestyle, PerceivedBarrier
b. Dependent Variable: Given that I have access to e-books, I predict that I would use them on a weekly basis.
ANOVA
Model1
Coefficients a
Model
UnstandardizedCoefficients
t Sig.
95.0% ConfidenceInterval for B Correlations
a. Dependent Variable: Given that I have access to e-books, I predict that I would use them on a weekly basis.
BUSN 6140 Business Research BUSINESS RESEARCH REPORT
For the table above, we can conclude that the constructs Perceived Ease of Use and
Compatibility with lifestyle are related to the dependent variable, having access to ematerials as they
have a sig. that is less than 0.05. We can infer that Perceived Usefulness and Perceived Barriers do not
have a statistically significant relationship with intended frequency of usage. These results could
reflect that those surveyed already had access to such materials and thus did not consider this factor as
related to intended frequency of usage but rather related this construct only to current frequency of
usage. The fact that perceived barriers did not have a statistically significant relationship with
intended frequency of usage disagreed with previous studies which predicted such barriers as the
largest hindrance eBook usage. This could be explained either by the fact that those surveyed all
attend schools where the faculty are already comfortable with these materials or have enough
experience with such materials to not require instruction or help. The students comfortableness with
using E-Books as reflected in the fact that they gave a mean 4.33/6 score on the Likert scale for
current ease of use with E-materials.
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R SquareChange F Change df1 df2
Sig. FChange
1 .464 a .216 .192 .937 .216 9.343 4 136 .000 2.025
b. Dependent Variable: Given that Educational Institutions (Schools, Libraries, Book Stores, etc.) provide e-reading devices and access to e-books, I predict that I would use them on a weekly basis.
Sum of Squares df
MeanSquare F Sig.
Regression 32.824 4 8.206 9.343 .000 a
Residual 119.445 136 .878
Total 152.270 140
a. Predictors: (Constant), Perceived Usefulness / Media Richness, Perceived Ease of Use, Compatibility with lifestyle, PerceivedBarrier
b. Dependent Variable: Given that Educational Institutions (Schools, Libraries, Book Stores, etc.) provide e-reading devices and access to e-books, I predict that I would use them on a weekly basis.
Standardized
Coefficients
B Std. Error BetaLower Bound
Upper Bound Zero-order Partial Part Tolerance VIF
(Constant) 4.355 .079 55.175 .000 4.199 4.511
Perceived Usefulness /Media Richness
.282 .079 .270 3.556 .001 .125 .438 .270 .292 .270 1.000 1.000
Perceived Ease of Use .122 .079 .117 1.543 .125 -.034 .279 .117 .131 .117 1.000 1.000
Compatibility with lifestyle .374 .079 .359 4.724 .000 .218 .531 .359 .375 .359 1.000 1.000
PerceivedBarrier .013 .079 .012 .162 .872 -.144 .169 .012 .014 .012 1.000 1.000
Model Summary b
Model R R Square Adjusted R
Square
Std. Error of the
Estimate
Change StatisticsDurbin-Watson
a. Dependent Variable: Given that Educational Institutions (Schools, Libraries, Book Stores, etc.) provide e-reading devices and access to e-books, I predict that I would use them on a weekly basis.
Coefficients a
Model
UnstandardizedCoefficients
t Sig.
95.0% ConfidenceInterval for B Correlations Collinearity Statistics
1
a. Predictors: (Constant), Perceived Usefulness / Media Richness, Perceived Ease of Use, Compatibility with lifestyle, PerceivedBarrier
ANOVA b
Model1
BUSN 6140 Business Research BUSINESS RESEARCH REPORT
From the table above, we can conclude that the constructs Perceived Usefulness / Media
Richness and Compatibility with lifestyle are related to the dependent variable as they have a
significance that is less than 0.05. We can conclude that perceived barriers and perceived ease of use
do not have a statistically significant relationship with the dependent variable. These results do not
match previous studies, especially since this question was directed at discovering whether access to
books were in essence a perceived barrier. This could be because students already have access or that
they cannot imagine the difference between their current access and expanded access. We had
anticipated that ease of use would be a significant factor in considering intended frequency of use. Yet
the fact that the students expressed a mean score of 4.33/6 on the Likert scale for being able to get
their ereaders to do what they need them to do could demonstrate that they are on a whole
comfortable with eReaders and E-Books making perceived ease of use a less important determinant.
Limitations
The research was limited by survey bias, survey construction problems, and a small sample
size. Due to time constraints the survey could only be distributed to 150 persons, a sample size that is
considered statistical poor for multivariate analysis. The survey itself was constructed with more than
a few inherent problems. The questions were not limiting enough. As such certain factors could not be
separated from confounding variables. For example while the survey demonstrated that many students
did not read E-Books for more than an hour per sitting, the survey did not reflect whether this was the
result of a lack of time, availability of resources, inability to use the E-Book or a preference for paper
based materials. Furthermore given the high percentage of young participants survey bias is likely to be high. Many of the students did not understand the importance of the survey and looked
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uninterested in completing it. As such many may not have taken the survey serious. This can be
demonstrated in the conflicting results: one survey reflected poor scores for ease of use, and
compatibility but yet had high scores for anticipated future use.
Further Studies
Further studies should include a longitudinal study encompassing several age groups from 6-
22 with a sample size no less than 1000 students. Although few students expressed the desire to
replace all paper by see textbooks with E-Books this study has demonstrated that to some extent each
of the four constructs have an effect on the students intended frequency of use. Surprisingly while
there was little variation in the questions used to measure intended frequency of use, there were wide
variations in the relationships between the constructs and the dependent variable. This could be due to
survey bias, students lack of concern, the repetitiveness of the survey, which could have bored those
taking the survey, or sampling bias. A larger sample size and more carefully constructed survey
should be done to reevaluate the results.
Recommendations
1) Further studies should be completed to explain variation between this survey and
previously conducted studies
2) International schools should capitalize on their students comfortability with E-Books
by integrating them into the curriculum.
3) Teachers should be educated in such materials and be able to provide instruction as
past studies support lack of teaching training as a major barrier to the acceptance of
eMaterials. While this study did not agree with such findings a distinction should be
drawn between real barriers and perceived barriers as many students are unaware of
incognizant of the effects of barriers. This issue should be further explored in an
observational study rather than a survey based study as it lends itself to survey bias.
4) Financially E-Books are a better choice for schools, as evidenced by the Thai
governments study which purported that switching to E-Books would enable them to
recoup a 67 million baht investment in under 5 years. Yet this survey has
demonstrated there is a large difference between students perceptions and actual
usage. Steps to make students more comfortable with these devices provide better
materials and include bonus features such as access to the internet as draws to use
may overcome students biases and ensure the success of the program.
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1 2 3 4 5 6 7 8
I think that Educational Institutions (Schools, Libraries, Book Stores, etc.)should replace all class reading to e-textbooks and e-books
.795
If all the materials that I want to read are available in e-books, I wouldreplace normal reading with e-reading.
.757
Reading e-books is my favorite manner of reading. .719
Reading e-books satisfies my current needs in reading. .602
Overall, I do not experience any difficulties reading e-books. .547 .423 -.433
Reading e-books is consistent with my lifestyle. .529
Reading e-books enables me to search for the information/content I need .800
Reading e-books provide diverse types of information/content such asvoice and im age.
.646
Reading e-books enables me to choose information/content dependingon my demands.
.634
I find it is easy to read e-books. .580
Readi ng e-books en abl es m e to g et ri ch i nform ati on/content. .536
I find it is easy to become familiar with reading e-books. .491
Reading e-book helps increase my knowledge. .807
Reading e-books improves my reading performance. .663
Readi ng e-books en abl es m e to g et inform ation /content quickly. .432 .587
Overall, reading e-book is helpful to me. .568
Reading e-books enhances my reading effectiveness. .416 .558
Reading e-books does not conflict with my past manner of reading. .780
In reading, I find it is easy to get an e-book to do what I want it to do. (e.g.
highlight, bookmarks, turn pages)
.659
For me, reading e-books replaces reading paper-based books .459 .451 .464
Reading e-books saves my effort in reading. .747
E-book enables m e to download information/content quickly whenreading.
.681
Reading e-books enables me to read information/content quickly. .474 .606
I find e-books expensive compare to paper-based books. .835
I would read e-books, but currently, e-books are not available in my nativelanguage.
.714
I would read e-books, but I dont know where to get access to e-books Iwant to read.
.708
Reading e-books enables me to get rel iable information/content. .479 .586
I would read e-books, but I dont know which stores have the best pricesfor e-books.
.833
Extraction Method: Principal Component Analysis
Rotation Method: Varimax with Kaiser Normalizationa. Rotation converged in 6 iterations.
Rotated Component Matrix a
Component
BUSN 6140 Business Research BUSINESS RESEARCH REPORT
Appendix